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FlightNetwork

FlightNetwork

3.8 from 177 reviews

See the Best Booking Services in 2019 as rated by Australians on ProductReview.com.au.

Reviews

Review distribution

5 star
111
4 star
15
3 star
1
2 star
3
1 star
47

  • Verified customer

All hidden charges on the name of nonrefundable

published
Transparency
Customer Service
Product Quality
Ease of Booking
Trip Completed No
Booking Type Flights
Return Claim MadeNo
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  • Verified customer

Beware of this scam!!

published
Transparency
Customer Service
Product Quality
Shipping
Ease of Booking
Trip Completed No
Booking Type Flights
See all answers
  • Verified customer

Cancellation plan SCAM

published
Transparency
Customer Service
Product Quality
Ease of Booking
Booking Type Flights
Return Claim MadeYes
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The worst service ever. This company is a pack of thieves with horrendous customer service. Do not book.

published
Transparency
Customer Service
Product Quality
Shipping
Ease of Booking
Trip Completed Yes
Booking Type Flights
Return Claim MadeNo
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BUYER BEWARE!!

published

Worst customer service I have ever experienced!
A simple name change was refused on the ticket because the system cut off my double barrled surname.
Wich means we could not go on our $3000 flight to Europe.

Absolutely no help to change the name and they just wanted to argue with me that it was my fault.

I have never hated a company more then this one.

Transparency
Customer Service
Ease of Booking
Trip Completed No
Booking Type Flights
See all answers

Terrible

published
Transparency
Customer Service
Product Quality
Ease of Booking
Trip Completed No
Booking Type Flights
Return Claim MadeNo
See all answers

Suzannav41

Suzannav41Sydney, NSW

Nightmare at Entebbe Airport with Flight Network

published

BEWARE FLIGHT NETWORK. I would give minus ratings on all but 'Ease of Booking' if that were posssible!
I wound up $200 USD out-of-pocket as a result of the stuffup by the person who handled my booking at Flight Network. I had to pay that amount to be re-booked on a flight that I'd paid Flight Network for two months previously!!!

I experienced extreme stress at the airport when it appeared I would not be allowed on this pre-booked flight - not good for my health as a 78-year-old pensioner!!!

I had great difficulty getting any kind of response from them during and after this incident and they subsequently refused to take any responsibility for their documented error.

I will gladly supply further details if required.

Transparency
Customer Service
Product Quality
Ease of Booking
Trip Completed Yes
Booking Type Flights
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Booking the flight wonderful obtaining additional assistance miserable

published

Peter did an excellent job booking our Norwegian flight at the price that was advertised he asked us to hold for another person to assist us with purchasing checked baggage tickets we held the phone for one hour and 20 minutes without response

Transparency
Ease of Booking
Trip Completed No
Booking Type Flights
Return Claim MadeNo
See all answers

No bad surprises! and cheap!

published

For my last 3 trips, i bought my flight in flightNetwork, it really respect the price that shows, without any fee surprise! it is easy to use. I will continue buying by Flightnetwork!

Transparency
Customer Service
Product Quality
Trip Completed Yes
Booking Type Flights
Return Claim MadeNo
See all answers
  • Verified customer

Things were fine except for ....

published

When I was doing the application for my flight, your Trip Cancellation Protection Plan shows only the amount to pay as $1 - something .... After I confirmed and accepetd the conditions, the amount changed to $88.91. I wonder if its an ‘intentional’ error like a ‘bait’ to lure customer in getting the plan or merely typographical error.

Transparency
Customer Service
Product Quality
Trip Completed No
Booking Type Flights
Return Claim MadeNo
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First time user. So far it has gone perfectly,

published

I may have to change my flights so I hope that all goes as well.
Travelling alone for the first time at over 80. A different experience for me.
10 out of 10 so far.

Transparency
Customer Service
Product Quality
Trip Completed No
Booking Type Flights
Return Claim MadeNo
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Cairns flights

Cairns flightsCentral Highlands and Goldfields, VIC

Booking made easy

published

Booking was effortless. No delays or difficulties encountered. Flight times were suitable and cost was moderate. I’m a happy customer. I managed to book my poodle on the same flights.

Product Quality
Ease of Booking
Booking Type Flights
Return Claim MadeNo
See all answers

  • Verified customer

I WAS CHARGED ALMOST $70 FOR SOMETHING I DID NOT WANT!

published
Transparency
Customer Service
Trip Completed No
Booking Type Flights
Return Claim MadeNo
See all answers

  • Verified customer

Easy to work with

published

Easy to use. Good information. Fast foĺlow up with details. The review process is to cumbersome. Take the positive feed back and move on , why don't you? Three words left.

Booking Type Flights
Return Claim MadeNo
  • Verified customer

Good price

published

Great price,
Booked a flight using the website. Very clean and organized. Straight forward and very informative. Everything I needed to know was right there. Was a pleasant experience using FLIGHTNETWORK.
Useful
Vlad

Product Quality
Ease of Booking
Trip Completed No
Booking Type Flights
Return Claim MadeNo
See all answers
  • Verified customer

Easy to find ITA Matrix created itineraries.

published

I use Google's ITA Matrix to create travel itineraries. Flight Network is able to duplicate the pricing ITA locates (ie booking two one ways versus a return for best price!)

Transparency
Product Quality
Ease of Booking
Trip Completed No
Booking Type Flights
Return Claim MadeNo
See all answers

  • Verified customer

Excellent and very easy

published

I buy a multi city flight was very easy and I get the e tickets so fast... Get them in the airline app in half hour... I recommend it 100 %. Also was very easy to manage the page

Transparency
Customer Service
Ease of Booking
Trip Completed No
Booking Type Flights
Return Claim MadeNo
See all answers

Much easier than doing it myself

published

I was not able to pay for this flight on the airline website, which was very frustrating. Through FlightNetwork, the payment went through quickly and easily, to my great relief.

Product Quality
Ease of Booking
Trip Completed No
Booking Type Flights
Return Claim MadeNo
See all answers

Great site, easy touse

published

The site was really straight forward and easy to use. No hidden costs or extra fees at the end, you paid what the advertised price was. A follow up confirmation email was instant.

Transparency
Customer Service
Product Quality
Ease of Booking
Trip Completed No
Booking Type Flights
Return Claim MadeNo
See all answers

  • Verified customer

Wow! I’m so surprised how easy it was...

published

This was the easiest booking I ever made! It was too easy that I’m scared I made a mistake! But I double checked everything and it’s all good! Let’s hope it’ll stay that way until I get back! :) And of course, the price was the cheapest I’ve seen!
Thanks, FlightNetwork!!!

Transparency
Ease of Booking
Trip Completed No
Booking Type Flights
Return Claim MadeNo
See all answers

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