Flip

Flip

 Verifiedflipconnect.com.au
Flip
3.6

1,028 reviews

PositivevsNegative
65% · 668320 · 31%
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Adequate Speeds Yes · No
Value for Money
3.9
Transparency
3.7
Customer Service
3.7

Reviews

1,028 reviews
Kaysie
KaysieMetropolitan Adelaide, SA3 posts
  NBN 25/5

Happy Customer

Very happy with our changeover to Flip. The technical department were helpful when we had modem issues. Show details
Trevor M.
Trevor M.Metropolitan Adelaide, SA4 posts
  NBN 50/20

Good Australian NBN company

Very easy to connect online,good value, even better deal for Seniors. Show details
Graham C
Graham CSouth East Queensland, QLD
  NBN 25/5

Gs happy NBN Modem

Extremely happy with everything. No dropouts. All good. No problems Show details
gu q.
gu q.Greater Melbourne (Outer), VIC
  NBN 50/20

Highly recommended

I switched to Flip from another provider two weeks ago, the whole process is easy and hassle free, so far so good reliable connection. Highly recommended. Show details
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Peter
Peter
  NBN 25/5

Mostly helpful good service

Most Flip techs very helpful one not so. The NBN is fine. No dramas. We enjoy reliable NBN after being on Telstra mobile data for 2 years. Show details
Value for Money
Transparency
Customer Service
Damien R.
Damien R.
  NBN 25/5

Great value and service

great product and excellent customer service from call centre. kept informed during installation process by notifications Show details
Gareth P.
Gareth P.Sydney, NSW
  Verified NBN 50/20

Great low cost no frills provider which deliver on speed promises

I switched from my long term internet provider (was a customer for 15 years). The switch was quick & painless. My old provider attempted to match in an effort to keep me with them, however they came up short. Speeds have been faster after my switch and i had no interruption of service. Show details
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Mal MacLeod
Mal MacLeod
  NBN 50/20

Absolute rubbish NBN provider!!!

Worst internet ever! Dial up internet was better, at least it got there in the end. Internet was appalling at best. Customer service was terrible until you dont pay, and then they cant contact you enough!!! Paid for 12months and got 11 months. They called in the debt collectors on me for not wanting to be ripped off!!! I initially complained about the slow service, and got fleeced a further $300 to check if I had a 'bridge tap' of which I did not. Moved to Tangerine and now get the NBN experience I expected from Flip. Dont waste your money with these monkeys! Dont believe the 'Best internet provider' awards rubbish. You may save a couple of bucks with Flip, but you will get what you pay for as I did> Show details
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Phoebe C.
Phoebe C.Perth, WA2 posts
  NBN 50/20

Easiest switch ever!

Really easy to switch over as we have FTTP. Just signed up, and when the flip connection started, Telstra automatically cancelled our other service.
Connection has been great. Reliable with no drop outs so far! Show details
Veronika D
Veronika DGreater Melbourne (Inner), VIC
  Verified NBN 25/5

Great Value, Fast Internet Connection & Amazing Service

Amazing fast service. I signed up yesterday being a Sunday via their website. Today My internet was set up and their customer service centre was fast to help with me configure my Modem too. Pricing and Customer Service is a 5 of 5 for me. Recommend. Show details
Trish F.
Trish F.
  NBN 25/5
Mohammad H.
Mohammad H.
  NBN 12/1

Slowest NBN

This us tooooo slow . Can not recommend for any body. Show details
J Y T
J Y T
  NBN 25/5

Fast response with patience to issue

Great experience with issues and as expected as indicated before the subscription Show details
Bob
Bob2 posts
  NBN 25/5

Flip nbn

Easy setup , technical staff prompt and easy to deal with helped fix Nbn’s problem! Achieving speeds as advertised! Show details
Sanowar Hossain S.
Sanowar Hossain S.Southwest, VIC
  Fair Incentive NBN 25/5

No very good

Not fast enough like the same plan (25 Mbps) provided by other operators. Show details
Value for Money
Transparency
Customer Service

Questions & Answers

James
James · Flip

HI.
I hd my NBN with Basic phone pack activated on 12/04/24.
No Landline phone number provided.
emailed so many times to Flip but no reply, even chatted with the support about the Landline phone.
So disappointing !

Tony1111
Tony1111  

I cannot give you the answer but are you able to make a phone call. If so call your own mobile to see if it gives you a number.

James
James  
James
James  

finally phone number has provided.
Due to telephony feature in NBN modem is locked, phone pack cancelled.

Dianne
Dianne · Flip

Is there anyone in SA using Flip

Flip
Flip   DM   

Hi Dianne, We have customers all across Australia, including South Australia. We can service any customer that is on the NBN Co network.

Goh A.
Goh A. · Flip

password doesn't work trying to change SSID & password

lotoole629
lotoole629  

Flip give a one time password to sign in on to start. From there you set your own. If your password is not functioning try using a password reset by advising Flip you have forgotten your password. Otherwise speak to their technical staff

See all Flip questions

Details

Compare all Flip listings
CategoryInternet Service ProvidersInternet Service ProvidersInternet Service ProvidersInternet Service Providers
Standard Monthly Price $64.90$44.90$54.90$79.90
Typical Evening Download Speed 43Mbps10Mbps21Mbps86Mbps
Promotional Monthly Price $54$34$44$69
Promotional Offer

$54.00 for 6 month, then $64.90 ongoing.

  • $34.00 for first 6 months. (This applies to new customers only). Offer ends 30/09/2022.

$34.00 for 6 month, then $44.90 ongoing.

  • $34.00 for first 6 months. (This applies to new customers only). Offer ends 30/09/2022.

$44.00 for 6 month, then $54.90 ongoing.

  • $34.00 for first 6 months. (This applies to new customers only). Offer ends 30/09/2022.

$69.00 for 6 month, then $79.90 ongoing.

  • $34.00 for first 6 months. (This applies to new customers only). Offer ends 30/09/2022.
Max Upload Speed 20 Mbps1 Mbps5 Mbps20 Mbps
Max Download Speed 50 Mbps12 Mbps25 Mbps100 Mbps
Contract TypeMonthly / No Lock-inMonthly / No Lock-inMonthly / No Lock-inMonthly / No Lock-in
Data AllowanceUnlimitedUnlimitedUnlimitedUnlimited
Packages AvailableBundle and StandaloneBundle and StandaloneBundle and StandaloneBundle and Standalone
Service TypeNBNNBNNBNNBN
Visit official website

Contact info for Flip

Mon9:00 am - 8:00 pm
Tue9:00 am - 8:00 pm
Wed9:00 am - 8:00 pm
Thu9:00 am - 8:00 pm
Fri9:00 am - 8:00 pm
Sat10:00 am - 4:00 pm
SunClosed
  • ABN: 78600712230

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