Floorboards Online

Floorboards Online

Floorboards Online

31 reviews

71% · 229 · 29%

Job Satisfaction


31 reviews

Very unprofessional I wouldn’t Recommend them

The company has had service I would not recommend and they very unprofessional.

Great service!

Such professional and friendly service, fast delivery and great product! Show details
HVHSydney, NSW

I wish I paid more

A genuinely epic and perfect job. I have seen worse installations at double what we paid Zak and floorboards online. Everything was done to perfection. Our job was a multi-hundred thousand dollar renovation, and Zak was competitive in price and even better at delivery. I cannot speak more highly of the quality and finish. Genuine, Honest advice and installers who knew the product and how to get the best results for the client. What was amazing that the price competitiveness, Genuine, honest advice for product and delivery. Show details
Tanya B.
Tanya B.

Rude, Dishonest, Moving Business names/ money around via a Finance Company running out the back

After Our terrible experience at Floorboards online and with all the dishonest dealings have kept a firm eye on Z.R and this company. With owing us and SEVERAL many others money, Changing business names consistantly, they now have a 'finance' company at this address, and are pushing people to use this company !!!! I would be VERY worried about this, PLEASE BE CAREFUL about where you put your money. Show details
Izhar B.
Izhar B.Sydney, NSW

wish I knew about google reviews before dealing with [Name Removed]

was only just taught about google reviews by my daughter, and if I had known before I think It would have saved me, I was yelled at on the phone multiple times by the owner, (I am old) and basically became to scared to continue trying to get my deposit back. If I had read these earlier I would've been saved the distress. I don't want anyone else to have to go through what I did with that man. Now has SAVVY FINANCE GROUP running out of the back of this business, trying to hide money professionally, rebrand, and change company names, so that we definitely wont see any money back. PLEASE TAKE PRECAUTIONS WITH YOUR FINANCES AND THESE PEOPLE Show details


It seems I am not the only one [Name Removed] stolen money from. While utterly abusing Covid as the Issue, Research has uncovered many many years of this behaviour, His EX Peers and EX friends , in the industry as well have been taken for a ride by this man. He has no principles. And takes no responsibility. DO NOT GIVE HIM ANY MONEY PLEASE Show details
Elana G.
Elana G.Sydney, NSW

Terrible company

Please make sure you see all review sites for this company. Untruthful Owner [Name Removed], terrible con man in the flooring world of Sydney, SE Timber, and Edgewood's Flooring. trying to hide his name in new companies.
Michelle A.
Michelle A.Canberra 2600, ACT5 posts

Fantastic service

I can't fault the Floorboards Online service. They are response, proactive even, and have been an absolute delight to deal with. This is our second time buying floorboards from them and the experience has been equally great both times. Their prices and quality compare favourably with others, and their customer service is really great. Will definitely go straight to them next time - no need to hunt around. Show details
Cathy Lam
Cathy LamSydney, NSW2 posts

Floorboard online made good its promise

I ordered my carpet in March 2021. Because of COVID , and the fact that my carpet has to be made and shipped over from New Zealand, ( Bremworth), the supply and installation date was delayed. With another shipping container scarcity, the situation worsened with more delays. This I think is out of floorboard online 's control. After some time, when the Omicron situation improved, I was unexpectedly contacted by the owner who offered me a refund as per the terms of our original contract. I am now most happy that this company honoured its commitment and would have no issue with dealing with it in the future. Show details
Job Satisfaction
MarkSouth East Queensland, QLD3 posts

Exceptional Customer Service

Ethan was amazing in locating bamboo timber flooring required, returned calls promptly, sorted delivery details and called back to confirm delivery day. All delivered to Queensland ontime, no hassles, great communication, great job, thanks team at DIY Floorboards.  Show details
Chris Lloyd
Chris LloydSydney, NSW

Excellent Service

Excellent advice and service from Alexia and her team to help chose the right flooring for our renovation. The flooring was good value. We would highly recommend Alexia and her team. Show details
PuglisiNew South Wales4 posts


What a few months that we have experienced Fires, some Flooding, Covid-19 and then a very very severe weather change that hammered us - We ended up with Major internal floor damage and with relief ended up at FBO in Waterloo NSW. Alexia and Anastasia have helped us gain the same flooring to match our existing through out our new home which has recently arrived into Australia from China. Thank you for your help girls as it has been a rather stressful time for many of us down the NSW coast here. Keep caring as we need more people that care for others - thank you Show details
Lisa Mac
Lisa Mac

Beautiful bamboo floorboards

Recently installed BT strandwoven "Toffee" bamboo floorboards in our home office. The colour is warm and blends beautifully with the existing old Tasmanian oak flooring in the rest of our home. Installation was straightforward and the quality excellent. Customer service from Anastasia was great and delivery was fast. Highly recommend.
MarciaSydney, NSW11 posts

Great Service, Great Flooring

Alexia from Waterloo store couldn't have been more helpful or efficient. And the engineered oak herringbone floor that I finally chose looks beautiful. Will def. use again. Monica @ Mandarino Interiors
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Gary L
Gary LSydney, NSW

Fantastic and friendly service

I ordered 60sq m of floor from floors online. They beat all the other quotes I got. Delivery was reliable and very quick. Anastasia was so professional to deal with. I was very happy with my overall experience.

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