We have just had Blackbutt flooring layed in a master suite as part of a full house renovation. From the quoting process by Ron through to the finished product the service has been excellent. We are absolutely thrilled with the new boards, the workmanship is exceptional and the trades left the site immaculate. We will be using Floors by Nature for the rest of our renovation and recommending them to friends. Thank you
- Verified customer
Can't stop staring at the floorboards!
On FbN's recommendation we paid a little bit extra to have re-milled jarrah boards installed in the new section of our house to match the original 1930's jarrah boards in the existing house. The result is stunning and now I feel like that bloke on the Colorbond ad who keeps staring at his roof only I keep staring at the floorboards. Ben and Ron took pride in the installation and were friendly and efficient. Highly recommended.
Our new Jarrah floorboards, installed by Floors By Nature, are wonderful and the finish is exactly what we were hoping for. Their expertise, customer service and quality has been faultless as the team take great pride in their work and reputation. Would definitely recommend choosing Floors By Nature.
- Verified customer
Gave our builder the wrong board, and now will not make good.
We asked our builder for a particular type of engineered wood in the FBN store, but FBN gave us a panel that has a different name and look. Now they're trying to tell us that the one they gave us has two names - one (which is written nowhere on this panel) being the same as the one we wanted. These guys have handled this situation, and their part in this error, very unprofessionally, so be aware of this when dealing with them.
Bit of a joke but you guys have a lot to answer for - now frightened of cooking anything in the kitc
Really straightforward resand, seal and 2 coats - about 95 sqm. No problems, seamless. We went fishing for 10 days, trades moved in early and all completed in 4 days I believe. No problems with paint smell on our return. Happy with security of home, had a couple of family members drop by - all good. The finish is great, bit lighter than we thought it would be, but a much better look. The jarrah inlays in the QLD Blackbut are vibrant - I did not think they could be brought back to life!! Some had faded very badly. Would employ Floors by Nature...again. Had to put in some work re dust but no complaints, believe it cannot be totally eliminated by trades. Lastly, amazing how faded/rug darkened/sun bleached etc surfaces all came back to the same new colour shade. A couple of areas that had floor coverings are now bare timber - looks 100%. Rgds.
I rarely write reviews of this nature as home renos and additions (we've done a lot!) generally leave me feeling exhausted and pleased to see the trades people/builders go. This one was a major task: pulling up and getting rid of the old carpet that covered most of our upstairs floor (about 75 sq m) and replacing it with engineered timber. The access to upstairs is by a spiral staircase, so we didn't want the hassle of moving furniture, kings size bed, large desks etc. out of the way downstairs. Floors by Nature (FbN) agreed to do the job in tw...o stages so that we could move the furniture around as needed. We were highly impressed by the speed and quality of work that the FbN team demonstrated. They were respectful of our house, responsive to our queries, and helpful in moving things around when we needed assistance. And above all, their workmanship was outstanding. The new wooden floor looks amazing. I've actually made time to write a review about it!!
I employed Floors by Nature to install a timber floor in an older apartment I bought after a visit to their shop front. Their friendly approach-ability, willingness to discuss and advise and professionalism won my confidence. I was not disappointed. The finished solid karri floors have totally transformed my apartment and are a real asset. More importantly, they are simply beautiful. Thank you to all the hard working people who were involved in my project. You get a gold star and an elephant stamp :)
Great job & lovely timber
I have nothing but good to say about the staff from FBN in O'Connor. They were very helpful when we went into the showroom to choose our timber. We really knew beforehand what we were looking for so there was no sales pitch involved. They were very easy to deal with and accommodating when had to make a couple of changes to the order and delay the installation date. The installers did a great job and left the floor very clean. We love the Spotted Gum Engineered timber and would recommend it to anyone who is considering engineered timber to raw ...boards. We didn't want the mess and the wait. The boards went down and within a few hours we were walking on them and they looked amazing. I took pictures and sent them to all my friends who were amazed at how good the floor looked. The installation was very fast too it only took about 2 days plus floor prep time. I would highly recommend FBN to anyone looking to buy a timber floor. Their product is great and the price is competitive. Do go in and see David or Martin they are doing a great job. Thanks FBN you've transformed our living space. Can't wait to move in and show it off to family and friends.
lovely floor boards however disappointed that 2 faulty boards not replaced
From my first visit to the showroom to enquire, all the way through choosing the boards, measure and quote and installation stages, the entire staff at Floors by Nature were helpful, prompt, hardworking and professional. The floor looks amazing and has transformed the look of the home. However 2 boards in middle of the lounge room are lifted at one end and although two staff have come out to view them and confirm they have not warped, but would have been laid like that, Floors by Nature have not offered to replace them, they just advised me...that they should be ok. I then emailled the company in October to check if i would be covered under warranty if these lifted boards get chipped or damaged and the company has not replied. Very disappointing, especially after the staff confirmed they were laid like that. I have spare boards but would have expected confirmation that Floors by Nature would cover the labour cost if these two boards ever do need to be removed and replaced with my spares. Jenny
Love my floor!!!!
They are a great team, focused on making you happy and giving you the best customer service!!
Thank you Martin for being very helpful in helping me choose the right colour and timber for my staircase and all of my upstairs flooring!
Highly recommend them!!!! Thank you again to the whole team at FBN !!!
would highly recommend Floors by Nature
FBN were great to deal with, we bought our gorgeous flooring from them in October 2013 & got the previous owner of the business to install the floors. We had a problem this July with the installation & guess what the installer didn't want to know. Upset & unsure how to proceed I called David one of the current owners of Floors by Nature for some advise & was overwelmed by the quality of their customer service, within 2 days they not alone sourced the problem but kindly rectified it too. Quality product with a quality service. Thank you again guys
I Love It !!!
I recently had Floors by Nature install a beautiful jarrah floor in my home. My floor looks fantastic and I am really happy with how it came out and the service that I received. The new owners were honest, polite and helpful. The installer, was on time and did a really good job. I had a positive experience with Floors By nature and would recommend them to anyone.
Questions & Answers
Sorry, there are no questions yet.
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.