Great shoe ,great service
Just received my 2nd pair of Moc toes in Brown. These shoes are sooo comfortable. Service was great ,simple to order,delivery from Vic to NSW so quick. Thanks Florsheim. Al
Florsheim GREAT LAKES SPORT MOC TOE BOOT - black
If you want a comfortable shoe , these are not for you, well not off the shelf anyway, terrible... i have had to purchase a PU inner sole to make them comfortable. The shoe size is large compared to all other similar shoe sizes and they claim to be an EE, They are halfway between 2E & D. Be careful when searching there website, it lacks clarity around there sizing...Positive is they are well built but longevity TBD.
Contradicting consumer laws
Bought a pair of leather work shoes last week and within 2 days the leather was separating from the glue on the sole. I brought it back and asked to either repair or refund.
The lady said I would have to wait 3 weeks for repair and there wasn't any other shoes in store (could've checked other stores).
However after I said I was looking for another pair of shoes (additional) she said she would swap the damaged pair and went out back to get them, bringing me the said non stocked shoes.
She then said, "I won't be giving you another pair if you bri...
No longer a quality shoe
Florsheim are no longer my shoe of choice. Since manufacturing in China they are no longer a quality shoe. One of my purchases lasted less than five years with little wear. On contacting Florsheim their response was “ the Garde shoes in your images is quite an old style and no longer produced after 2016. The age of the shoes could be the reason for the deterioration despite the little use received.” Clearly Florsheim don’t expect their shoes to last and accept they are of lesser quality.
Great service, don't mind paying the $10 delivery charge as a Tip to the girl who served us but not as a delivery charge. I bought 2 pair of shoes at Florsheim in DFO Moorabbin yesterday, one pair was a clearance item and did not have the colour I wanted in the shop, was told it is available and can be sent to my address but I was not told about a delivery charge. Did not look at my receipt until this morning, very irritated. There was no delivery charge for buying the same item online yet I was charged a delivery charge for buying in the sho...p just because there was no stock in the shop! If I was told of a delivery charge, I probably wouldn't have minded or I just wouldn't buy it. Check your bill before you leave the shop. Hope the shoe I bought is worth my while otherwise there will no more Florsheim for me.
Had issues with my shoelaces on my Supacush shoes I bought. It's taken months of phone calls to try and replace them and still not able to get a set sent out. Called again and lady said she has no idea what's happened. She will now investigate again.
Super fast service and great website
Not sure why people complaining. I’ve bought 5 items online feom florsheim. All have been great quality and delivered lightning fast. Didn’t have to return anything because i did my due diligence and take responsibility for my purchases. All are in great condition after repeated use. Yes you have to pay for postage on return items. This is the case for 90% of companies. You get the option however of returning it to a store for free. I’ve had great experiences buying from florsheim both in store and online. I have work shoes which i wear almost daily since about 2 years and they are still going strong and look great.
Really bad service returning shoes on my own cost
Terrible online experience, think 10 times before buying online. Their online exoerience is terrible considering in this day and age all companies offer free returns.
Never buy from their online store
Never buy from their online store, if you have any issue, you will have to mail back the itmes, at your own cost, you can not take anything back to a store The entire experience is just a pain, inconvenient and shows that the company doesn't really embrace the online experience. I had to mail back a pair of shoes that were the incorrect size, I could not return nor exchange the shoes at a physically store, this put me out of pocket $20.
Terrible on line service. Buyer must pay the cost of returns. Be sure before you buy!!
The whole experience has left a bad taste i my mouth and I will not be using this service again.
Avoid these crumbling shoes at all costs
I have just had to throw away three pairs of new or relatively-new Florsheim men’s shoes because of crumbling heels and soles. Florsheim used to make a great shoe and I have been buying them for 40 years. But now that the company’s shoes are made in China, they have become of such poor quality that it is disgraceful that they are being sold to an unsuspecting public without a warning that they are liable to disintegrate before your eyes. One of the three pairs of shoes I have had to discard were a few years old and were worn two or three times ...every month, before the heels crumbled away. The other two were un-worn new shoes which had been pristinely kept in their original box and wrapping, in a wardrobe, for several years. The heels and soles of both of these new shoes disintegrated the first time that they were worn. When I complained to Florsheim’s office in Australia, the reply was simply that all shoes were out of warranty and that the shoes should be worn and not kept in a wardrobe. Does this mean that an expensive pair of shoes cannot be kept for special occasions, but have to be constantly worn? Florsheim’s doubtlessly well-rehearsed reply to me makes it sound as though their disintegrating shoes are all my fault! Not a great way to do business.
bleed my feet. must be made in china. avoid this at all costs.
bleed my feet. must be made in china. avoid this at all costs. buy the correct size and looks good. but it is not comfy at all. feel like walking with 2 big stones on my feet. very bad quality
Bought 3 pairs at winter garden Brisbane on Sale .4/12 Told the guy couldn't remember why I stopped buying Florsheim years ago, NOW I remember! wore one pair 3-4 times , already the insoles have come unstuck the most uncomfortable feeling ,They creep up your feet Terrible shoe cheaply made with bad workmanship very DISSAPOINTING
Excellent delivery service
Ordered a pair of casual shoes online on a Saturday and was amazed and extremely impressed they arrived on the following Tuesday, and this was from Melbourne to Perth!!!
Just hoping the quality and longevity matches this delivery service.
Your Chadstone store rep thinks I can't buy a $219 shoe - is she a racist or just stupid?
Went to the Chadstone store (today) Sunday morning. After 30 seconds of browsing, I ask for size 44. First comment "But its $219!". I am like " So?". Rep replies "Oh I just wanted you to be sure you can buy it!". LOL. Doesn't matter I am a CEO or a cleaner or Asian / Indian / Latino / Caucasian.... I have bought $600 shoes and $20 ones as well....what's the issue mate? Better think about what you say...thought stores wanted to sell more. Btw my 13 year old was with me and simply smirked and said "Dad, she doesn't like you, I thought they were meant to sell shoes...".. LOL...we just walked away from Floresheim...for good!!
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