Reviewer Photos & Videos
There ARE good online dress places
I would like to introduce an optimistic note and say that good online companiesDO exist.
KESHET, out of Hobart, sells fun bright clothes, well made, well photographed.nothing pretty-pretty.
INNOVATIONS , from Frenchs Forest warehouse, I think——a bit conservative, but good value, and very reliable. I’m sure there are others.
Rubbish clothes and a scam
The clothes look beautiful on the ads BUT you don’t get what’s is pictured !
My turquoise and emerald dress was blue and yellow with no similarity at all. I advised the “company” who said a 10% discount would be applied to my next order. Returns are impossible and you have to pay for the postage ! I am going to pursue this via PayPal to see if I can get any help there.
Excellent customer service
I recently bought 3 dresses. Unfortunately only 1 fitted although the other 2 were lovely.
I contacted the company regarding returns and they couldn’t have been more helpful.
Issue was resolved within a week. Can’t fault their customer service!
- Verified customer
Impossible to return item which didn't fit
I recently bought a dress from Floryday and am not happy with the quality plus it is too large - when I have tried to return it they are claiming they have no record of my order. You can't get around the system because you have to select your order number and it's not listed. It wasn't particularly expensive but it's still annoying. I will ask Paypal to help sort this issue.
This is the most disappointing garment I have ever received
The garment presented well. However they sent the wrong size and made it very difficult to return. Could not contact them for a return code and phone number is Hong Kong. Scam
Do not buy from this online company
They have had my money for over a month and still no shipment and no communication. The web site does not make it easy to cancel the order and they have not told me when my order is to be filled.
Do Not Waste Your Hard Earned Money
Please do not waste your hard earned money its discussing dresses are rags nothing what they look like. size 10 would fit a size 16 person I just wasted $120 plus postage on 3 rags. No make or shape to the dresses. Very, Very disappointed. I hope this helps someone from making the same mistake. Where is the consumer protection?? Is there anybody going to protect us and look into this Company. Take care people, Chris
Poor quality, unable to return!!!
The clothing looked nothing like on the website. I wanted to return 2 out of the 3 garments. I tried to contact them 3 times and got no response. Total waste of money.
Very poor quality
I ordered several shirts which looked very pretty and stylish online but was very disappointed when I received the goods as the material was cheap and nasty and crushed as soon as you touched it. Don't waste your money buying this rubbish clothing.
Not what I ordered
On the website the clothes look lovely but buyers beware - you will not receive what you see and order. I ordered a few things and only the swimmers were ok. I ordered a floral peasant dress, a lovely black shift dress and a green evening dress and they were all not the same as on the website. The black dress looked like a lovely linen cool dress on the site but when I received it it was a thin polyester - looked more like the material used to line dresses. The floral peasant dress had really tight elastic on the waist and it too was polyes...ter, not like the cotton one on the website, the green evening dress was a weird stretchy material and not at all suitable for evening. I tried to return them but gave up after various tries and just being offered a voucher which I did not want. You are not getting a bargain because the clothes are of poor quality materials and not well made. But what they don't advertise that you will surely get is a definite headache and lots of regret for wasting time and money on this scam of a site.
Was in the Coronavirus Lockdown and kept seeing pop up ads for this mob online, and it looked like a genuine sale with lovely looking products, then I received them. How it is legal for a business to sell such crap and get away with it is beyond me. The photos online looked nothing like the majority of the products received and the fabric did not feel like it was stated the fabric should be. There were also no care labels on the garments, only on the plastic bags which is illegal in Australia and only done by a dodgy company. These garments...are not "on sale" they are just cheap crap being marketed as such. I complained and received no reply for two weeks, then complained again and was told I could have a 70% off voucher for my next purchase (which will be never) or I could return them. I said I wanted a full refund including postage, they have declined this and I have to pay return postage so I will escalate it to PayPal and see if they can help. My biggest mistake was checking the reviews on the FloryDay website, which are basically paid for by offering vouchers off for people who post positive reviews. I am kicking myself I didn't go to Product Review first, don't buy off these people. PS They also advertise under other brands on google selling the same crap, photos all look the same. Be aware
Scam company. Very poor quality goods from China.
Do not buy from them. The goods displayed are not what you are going to get, and then you will have a big
problem in trying to get a refund, even through Paypal it took me ages. The pictures of clothing shown have
the appearance of good quality and that's to con you. I purchased a top that looked like a linen mixture, but
what I received was a shabby oversized creased polyester top that hardly resembled the top shown.
Please beware!. You get better quality, and a lot cheaper if you buy from Kmart, also goods from China.
At least you can see what you are buying.
- Verified customer
UPDATE: I have had a 100% refund deposited into my account, plus they did not require me to mail these very poor dresses back to them.
I ordered two dresses, the same size. One was an ok fit, but was supposed to be lace.
It was Nothing like the picture. This one was supposed to be a lacy topped dress.
Some photos from reviews from customers Who had purchased this showed the dress to be lacy, mine was definitely not.
The other dress was way oversized and although it was supposed to be just above the knee in length, it was actually calf ...
Pathetic company. They do not respond to requests! - Returns.
I'm extremely dissatisfied with the products AND the "service". The sizing is horrendous - such a variance. I ordered size 14, and half the garments (although marked 14) really were a size 10, whilst others (marked 14) were a size 16+.
Additionally, the quality of some of the garments was pathetic - you'd be embarrassed selling this stuff!
Could not easily find any "returns" details on website - only a phone number which would not connect. So emailed them (twice) asking for instructions regarding "returns". Received 2 "ticketed" confirmations saying they'll get back to me in 24 hours - that was 10 days ago. Still have not heard anything.
Extremely bad experience. Definitely would NOT recommend.
I was disgusted
I ordered a photo of a lovely green floral summer dress, and paid AUD$50 plus postage.
To my horror I received a green cotton sack that hangs like a rag!
Floryday should be closed down! Don’t trust them!
Avoid this company they are a scam.
I have been caught twice by this company so yes I am a fool. What they send does not match the photos. They use poor quality fabrics that would normally be linings etc and no waistbands just elastic. The finish is dreadful. Avoid at all costs!!!
Purchased two "Linen"dresses as stated on the web site.. What I received was not Linen but cheap poly cotton. Searched through both dresses to find manufacturers label which you will find on any and all clothing purchased that states what material the item is made from and the laundry instructions. Low and behold nothing in either dress. What a disappointment! Will not purchase anything from this site again and will not recommend it either.
Dress didn't fit although I am a 16 and I bought the 16-18 size. Can't imagine someone of size 18 even bothering to put it on. Looked cheap, my husband said it looked like a nightie & it was shorter than described. I am short & it was supposed to be 'knee length' but it didn't reach my knees. Nothing to like about the dress but delivery was fast so I have time to look elsewhere for a replacement.
Questions & Answers
The return address to send back unsuitable dresses
1. Return Address
Name: Floryday Return Center
Address: 457 Waterloo road, Greenacre, NSW
Postal Code: 2190
You will need prior approval from the company before you return your dresses.
I hope you paid with Paypal? otherwise will have a lot of trouble trying to get your money back. When you send the goods back make sure you register the package. They don't respond to emails. Every thing is automated.
I took me weeks to eventually get a full refund, minus postage through Paypal. They scam people, Goods that you receive are not as described and pictured online. I purchased what looked to be a nice linen mixture top.
What I received was a cheap see through polyester and creased junk. I didn't even take it out of the plastic packaging. I now always check reviews first. Anyway I prefer to buy in person, so I can try the outfit on and see the quality and not pay for postage. By the way Floriyday junk doesn't come cheap either except in quality!
I wish you luck!
graceG i Also like to buy in person after some disappointments buying on line. Nothing beats a day out with your friends and trying on clothes. I don't want to become a recluse inside my house spending hours looking on line, not receiving what I ordered or wrong sizing then having to go out any way to return goods!
Where do you get your products from?
After this and similar online shopping experiences with anything coming from China, I will only buy from US or Australian companies taking great care with any mention of connection to China based sources in the future.
|Category||Online Shops, Footwear Shops & Brands and Clothing Shops & Brands|
|Mens / Womens Clothing||Womens|
|Labels Sold||Variety of Labels|
|Buy Now, Pay Later Options||None|
|Type of Footwear Offered||Casual & Dress Shoes|
|Clothing Type||Formal / Cocktail, General / Everyday, Office / Businesswear, Plus Size and Swimwear|
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