Flory Day

Absolutely terrible. I can’t even send back as there is no return information. The dress I paid for looks nothing like the photo. And was more expensive than advertised Show details

Very poor quality – I ordered several shirts which looked very nice online but the goods I received were of very cheap and nasty material which crushed as soon as you touched it. The clothes look quite different and unusual on line but don't waste your money on this rubbish clothing! Show details

Poor service for return items – Buyer beware. I did not receive an invoice from flory day for a purchase. The clothes were rubbish (poor quality fabric..polyester made to look like linen online). And now I can't get a refund cos they tell me "they can't find me in their system". Be prepared to lose your money.

Not Bad – Im sorry to hear some of the difficulties that some have experienced but My order was processed and delivered in 10 days. Good tracking info supplied. Even though at first I was sceptical. Sizing runs small and two out of the three items I purchased don't look exactly as seen on the website ie.. fabric and fit. Looks as though they may have been… Read more

copies. Return process seems to be easy, but to date can't comment too much as I haven't received my refund . Standby!

my purchases of flory day – I have purchased twice off flory day, everything fitted perfectly being a size large that i requested. Items arrived on time..excellent communication about delivery. Will purchase again Show details

Loving my new outfits – Very happy with the items I received great quality and great fit. All items came in a zip lock bag, well packaged. I received my order within a couple of weeks from ordering. The only thing I am a bit disappointed about is the shipping cost is a little bit steep. Other than that quite happy, I have put in another order already now that I have seen the quality and type of service they provide. Can’t wait to get them. Show details

Aweful – Don’t waste your time buying from this company. The clothing is mass produced rubbish. The fabric is inferior quality. They won’t get any more of my hard earned money. Show details

Read reviews here first before ordering from FLORYDAY – I ordered 3 items - dresses from Floryday in early December. They arrived between Christmas and New Year. Two out of the three dresses were miles too big and looked like maternity dresses even although I'd ordered according to their size chart. I requested a return for the two immediately. They tried, as others have found, to offer a discount on… Read more

them which is stupid if they don't fit! They advertise a "Return Policy" but don't live up to it. I eventually had a reply saying they would accept them for 100% refund BUT I had to reply again to get the return address in Sydney. Eight days and another 3 emails later I'm still waiting. I then asked to return the third dress as I would prefer just to come out clean. No reply. I have now told them I will be contacting the Dept. of Consumer Affairs. Their "online chat" is offline as well - unless it only runs during our night! My mistake was in not consulting this site for the experience of others with this company which is what I usually do, as it seems to be notorious.

Not as advertised online – I was very excited when my order arrived BUT the items were nothing like the online pictures and the sizes were way off. I asked for a total refund and reluctantly, after numerous emails back and forth, finally received one, although not the full amount. I won't be ordering again. How could the picture and the actual item be so very different. Show details

Very disappointed – I was so excited when my parcel arrived but that soon turned to sheer disappointment when I tried the garments on. Very low quality, very poor workmanship, completely off with sizing, not what I expected. I asked for a refund which I eventually received but not before emails were going back and forth. They asked me to keep the clothes and… Read more

receive a percentage refund but why would I want to keep things that didn't fit. I'll never order again. Buyer beware.

Cheap materials and dishonest with their refund process! – Great pictures online but in reality they use very poor quality fabrics that would not be worn comfortably nor would they last long. When you try to seek a refund they will keep you waiting through emails where they offer you a range of discounts on next order. If you don’t accept these they will deduct postage from the refund which means you lose approximately 15% of what you paid! Yet online they say they offer free refunds. Show details

Unmerchantable quality -very badly made - not fit for purpose. Very expensive postage + troublesome return process – Beautiful photos of modelled clothing - but very different in reality. Eg Hemline cut, not sewn, left shoulder width 11cm; right shoulder width 22cm; sleeve cuff edges 60mm misaligned. Buttons 1/4” misaligned with buttonholes; buttons missing, front, back+ side panels of dress fabrics different shades of colour (!) Sizes nowhere near accurate; swimmers bra cup inset small+ FLAT for XXL size- to name a few. Show details

Sorry, but simply very poorly made dresses – Bought $700aud worth clothing from florday, every single one was the wrong size, one didn't arrive at all, and a few were the completely wrong colour..I ended with getting back some money after several months, the rest I sent to lifeline bins...what a terrible waste, and after a 3 months wait from time of purchase..shall never ever trust Floryday again. Show details

Disgusting customer service nightmare getting refund – Product looks great on website. Very easy to order. Extremely quick to take your money. Product never delivered con note entered incorrectly refused to acknowledge their fault when I provided evidence from Australia Post. Claim to be an Australia based company no they China. Excuse after Excuse wait for Product to return to them when I knew… Read more

it was received by them. When requested refund their answer was to offer discount and credit. You're kidding me never received and my order was returned. No acknowledgement of their error - why would I accept that. Refund requested 2 months fight told system maintenance refund be delayed but their system works quite fine to take your money. Australia post stepped in now getting refund via Australia Post would NOT RECOMMEND TO ANYONE ABSOLUTE NIGHTMARE I would now after my experience say they are scammers. The entire experience and excuses given have lead me to write this review to warn others. Poorest customer service I have ever seen

flory day – flory day products are low quality product and they have very bad customer service and very hard to get a refund so it is not worth buying from them. Show details

take your money and run – I ordered 3 items and paid. They could not supply two items and said they would refund for them. I have had a partial refund for one item, and even though I have chased and chased, I still haven't received the remainder of the promised refund, which, by the way, did not include any of the freight, which I had paid for three items. This has been… Read more

going on for three months. They cut off the chat without responding when I send them copies of the transcript showing where they say they will refund me.

NEVER AGAIN! – Firstly website is shocking and very difficult to navigate - particularly after your order is completed. My dress arrived and it was purple insitead of the advertised blue colour. Then the big problem started, trying to return it for a refund. You get a choice of keeping the product for a "percentage refund" and lots of other choices. I just… Read more

simply wanted my full money back. Parcel had to be taken to a parcel point locationt(at your own expense) - not a normal Post Office. Closest to me I found out, was 20kms away. Corresponding with them is impossible - I tried for 6 weeks. Had to write about 5 times chasing up my refund. Finally threatened to take the case to Paypal (wish I'd done it sooner). Finally got a refund through Paypal much less than my dress originally cost me. I gave up. I just accepted the refund and was too tired to chase it up anymore. I'm definately out of pocket. Never again will I deal with this company. Try them at your own peril.

Refunds are not easy – I ordered 3 dresses which arrived in a timely manner. Was very disappointed in the flimsy, clingy polyester fabric. Two dresses I decided to send back as the fit was not as advertised. I have been waiting 1 month and has yet not received my money. I sent an email 1 week ago to enquire about my refund and I got a stock standard blow off answer. Like many other people I should have read the reviews before I bought. Show details

No such customer service when item posted to wrong address – I made an order and didnt realise that my old address was on there. I emailed them and they assured me that the order would be sent to the new address, well im still waiting and have tracked the package and it gone to the old address, which is 5 hours away. No luck at all with the customer service and they are wanting me to chase up the package… Read more

they lost. I just got sent around in circles with the customer service. So bad. I will never order from them again and I have now lost my money and the goods i purchased.

False advertising – I ordered a pair of shoes for a wedding. I was very disappointed at the quality. They are made of very cheap vinyl, and I mean cheap. Should have looked at the reviews before buying. Show details

Absolutely false advertising – Bought four items. Was not material as photographed on site, horrible polyester, zips and buttons are printed on, lace is printed on, sizing is all wrong, sleeves odd lengths and hems crooked, blatent false advertising. Tried to return but could not go further on site after ticking items I wanted to return, also have to pay for returning items.… Read more

Can't believe they even bother posting the items only to get bad reviews. Writing it off as a lesson learned. Will only buy from shops in person as I did before Covid. I had a win with PayPal and my case was closed in my favour with a full refund. Thank you PayPal for believing in me and resolving very quickly.

Poor quality – Tge dress was poorvquality nothingnlike it was advertised far too large forbmy size looked like a shapeless sack when I tried it on returned it at my own expense still waiting for refund after 2 weeks Show details

Don't Buy. I rarely give bad reviews but when my dress arrived it was NOT the colour I ordered – I needed an exchange so I sent an email and all the information they requested (Packaging address, order number, picture of the dress and the wrong colour) and they said they will send an Australian address to send it back and make the exchange. They didn't send me this address so I emailed again.They haven't responded and when I press the links… Read more

for exchanges or refunds the link doesn't work. The clothes are made from very cheap and thin material, the service to correct 'THEIR OWN MISTAKES' does not exist. TBH with postage the clothes are not really any cheaper than clothes in Australia. Flory Day is a Hong Kong based company that essentially get the clothes made elsewhere in China and take no responsibility for any mistakes.

Another SCAM from China – Bought 2 items of closing on July 31st, 2021. Neither the fabric nor the size were of quality and as described. I returned them (US warehouse adress) at my own expense and I keep sending emails asking for my refund. They simply ignore me. TOTAL LOSS. When it is too good to be true, it is. Floryday is one these Chinese companies attracting customers with great prices for which you receive pieces of crap. You never get your refund! Show details