Fone King

Fone King

 Verified
Fone King
3.9

344 reviews

PositivevsNegative
72% · 24994 · 27%

Return Claim MadeYes · No
Customer Service
4.0
Job Satisfaction
3.9
Product Quality
3.8
Shipping
1.0

Reviews

344 reviews
Ros B.
Ros B.Sydney, NSW
  Physical store

Perfect result

I dropped the phone and it was frozen - I feared the worst but Alex did her magic and fixed it on the spot. Show details
Jodi
Jodi
  Physical store

Quang can fix it

I went in to tuggerah today and Quang helped me fix my problem quickly and efficiently. Would definitely recommend him
Thanks again Quang Show details
Barbara
Barbara
  Physical store

Client service

A few words of appreciation to a young staff member (sorry, I forgot your name) for helping me today with the Notifications issues on my Samsung phone. Thank you for your time, expertise, friendliness, and patience on this very hot day. I will certainly use this service again.
Regards
Basia T. Show details
John
John
  Verified Physical store
Customer Service
Job Satisfaction
Product Quality
Lesley Thornton
Lesley ThorntonSouth East Queensland, QLD11 posts
  Verified Physical store

Five STAR service and Five STAR Know How - expectations exceeded

Five STAR service and Five STAR Know How - Caleb H from the Fone King shop in the Brisbane CBD is such a credit to himself, his family and his employer. Caleb with terrific sales and technical knowledge onboard and such a friendly professional manner when dealing with customers. He made suggestions and sold me up really easily as he was totally clear on what the deals were and how best to utilize them. He put special anti-shock screens on the front and back of my new iPhone and installed it along with some 'jewelry" protection for the cameras! All in a few minutes - I'm so impressed. Expectations exceeded. Thankyou Caleb - you made it easy for me. Show details
Tanu
Tanu
  Verified Physical store
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lisa_mitchell_1
lisa_mitchell_1
  Verified Physical store

Dev can fix anything!!

I had a technical issue with my new iPhone and spent two hours trying to fix it. I thought I would go in store on the off chance they could look at it so I didn’t have to go to the Apple Genius Bar and Dev solved the issue in 30 seconds!! He is a legend, see Dev in store for anything you need. Five stars thank you so much :-) Show details
Customer Service
Job Satisfaction
Product Quality
Lyfeof.sims
Lyfeof.sims
  Verified Physical store

The BEST in the business!

They’re reliable, friendly, honest and repair with speed and precision! I 100% recommend them to anyone looking to get their devices repaired! It’s difficult to find a good business that repairs devices fast and effective, Im glad to have come across a great team/business.

Special shoutout to Caleb the Sales Rep who assisted me!! He had the qualities of a kind and respectful person. THANK YOU CALEB!

Thank you FoneKing!! :)) Show details

Penny
Penny
  Verified Physical store

Fabulous staff member

What a fantastic staff member Manuel S (Manu)..what a knowledgeable and helpful guy.A couple of old ladies who were a bit bamboozled with their technology left the store well informed and with a swag of purchases they knew how to use
I would go out of my way to return to this store due to this young man’s excellent customer service
10/10 from a very hard market!! Show details
Emily
EmilySydney Surrounds, NSW
  Verified Physical store

Terrible service and return policy

Our phone cradle we bought was faulty, they tried to tell us it wasn’t and refused a refund. The sales assistant came out to the car with us to see that the product was indeed… faulty, and still said we’d be better off with an exchange. Won’t be returning and don’t want an exchange. Appalling service. Show details
san
sanSydney, NSW
  Verified Physical store

super helpful

Sach has been very helpful and informative in giving the solution for my mobile problem Show details
Gabriela G.
Gabriela G.
  Fair Incentive Verified Physical store

Great customer experience

I would like you to know that Holly was exceptional with her customer service work, she was knowledgeable and able to help me efficiently, knowing I was tight for time , thank you Holly , great work Show details
Nik
NikSydney, NSW
  Verified Physical store

The personal was awsome and super helpful

The staff (Young boy from Colombia) was super helpful, he help us and gave advice and answear all our question Show details
Stuart M.
Stuart M.Sydney Surrounds, NSW
  Verified Physical store

Help with screen protector

Holly helped me out with fitting new screen protector she was very helpful . Show details
Marion
MarionSydney, NSW2 posts
  Verified Physical store

Questions & Answers

Stacy
Stacy · Fone King

Heyyyy do you guys have a store near Campbeltown?

Fone King
Fone King   DM   

Hey Stacy, thanks for the question. You can find a list of our stores here: external link  Your closest store would be Miranda: external link 

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