Fone King

Fone King

 Verified
Fone King
3.9

352 reviews

PositivevsNegative
73% · 25695 · 27%
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Return Claim MadeYes · No
Customer Service
4.0
Job Satisfaction
3.9
Product Quality
3.9
Shipping
1.0

Reviews

352 reviews
scalvosonik
scalvosonik
  Verified Physical store

Bad for neurodiverse people

Whilst I was happy with how knowledgeable Alex was and with the screen cover etc I was unhappy about a change of $49 for something called a BP ? I am neurodiverse and feel that I was taken advantage of by the store . It all happened so fast and now I feel ripped off and will not shop there again. Show details
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Jeff R.
Jeff R.3 posts
  Verified Physical store

Service review

Excellent service
Salespeople were very friendly and helpful
We’re able to fix my problem with my phone Show details
Susan Aikman
Susan AikmanBrisbane
  Physical store

Great customer service!

Thx is Caleb from Carindale for sorting my case issue! GreAt product Show details
Helen
Helen
  Physical store

Great advice and service

Visited Miranda store to get some help with cracked mobile. Spoke to the English guy Kosta very polite very helpful and gentleman like. Thanking you for a great experience and service. We need more people like you. Show details
Paul D.
Paul D.
  Verified Physical store

Phone saved

The guys at foneking Penrith Mally and Pal were very helpful and professional. Thanks to Pal's skill my Samsung phone and wallet were saved. Thanks.
Paul Doyle Show details
SILVANA DIAMOND
SILVANA DIAMONDSouth East Queensland, QLD
  Verified Physical store

Teamwork Makes The Dreamwork

Amazing personal and prompt service from adam at phone king Sydney HQ
Directed the fantastic
Brisbane Qld Chermside team
Thank you travis luke caleb ben baset and john to resolve my issue
Def got a new fan of fone king
Will spread the word coz its been years since I have experienced
Great customer service like this
Esp in the highly demanding and competitive phone technology industry Show details
Shivam K.
Shivam K.South East Queensland, QLD
  Physical store

Very Helpful

I Went to Uptown Store , there was some issue in my phone charging port which the store guy fixed it in 2 mins for free of cost. Other Repair shop asked me for $100. Highly recommended Store. Show details
PLC
PLCSydney, NSW2 posts
  Physical store

Great service

Oliver was Very kind and great service. Highly recommend castle hill store. Show details
Ros B.
Ros B.Sydney, NSW
  Physical store

Perfect result

I dropped the phone and it was frozen - I feared the worst but Alex did her magic and fixed it on the spot. Show details
Jodi
Jodi
  Physical store

Quang can fix it

I went in to tuggerah today and Quang helped me fix my problem quickly and efficiently. Would definitely recommend him
Thanks again Quang Show details
Barbara
Barbara
  Physical store

Client service

A few words of appreciation to a young staff member (sorry, I forgot your name) for helping me today with the Notifications issues on my Samsung phone. Thank you for your time, expertise, friendliness, and patience on this very hot day. I will certainly use this service again.
Regards
Basia T. Show details
John
John
  Verified Physical store
Job Satisfaction
Product Quality
Lesley Thornton
Lesley ThorntonSouth East Queensland, QLD13 posts
  Verified Physical store

Five STAR service and Five STAR Know How - expectations exceeded

Five STAR service and Five STAR Know How - Caleb H from the Fone King shop in the Brisbane CBD is such a credit to himself, his family and his employer. Caleb with terrific sales and technical knowledge onboard and such a friendly professional manner when dealing with customers. He made suggestions and sold me up really easily as he was totally clear on what the deals were and how best to utilize them. He put special anti-shock screens on the front and back of my new iPhone and installed it along with some 'jewelry" protection for the cameras! All in a few minutes - I'm so impressed. Expectations exceeded. Thankyou Caleb - you made it easy for me. Show details
Tanu
Tanu
  Verified Physical store
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lisa_mitchell_1
lisa_mitchell_1
  Verified Physical store

Dev can fix anything!!

I had a technical issue with my new iPhone and spent two hours trying to fix it. I thought I would go in store on the off chance they could look at it so I didn’t have to go to the Apple Genius Bar and Dev solved the issue in 30 seconds!! He is a legend, see Dev in store for anything you need. Five stars thank you so much :-) Show details
Product Quality

Questions & Answers

Stacy
Stacy · Fone King

Heyyyy do you guys have a store near Campbeltown?

Fone King
Fone King   DM   

Hey Stacy, thanks for the question. You can find a list of our stores here: external link 

Your closest store would be Miranda: external link 

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