Excellent service very happy with carpet
Very knowledgeable staff who take all the time required to ensure the carpet selection suits your requirements. Turnaround time extremely quick from ordering to laying. Very happy with the result, carpet looks fantastic. Highly recommend getting through them and will use again in the future.
I had no idea what to expect when I walked through the door at Fowles, except that I wanted a quality, easy care carpet for my bedroom, at an affordable price with a small window of time to install. Jai, on his second day with the company, appeared from his office and offered assistance. I did an escorted walk with him which included a description of the carpet floor... invaluable. I selected my wool carpet and was more than happy with the sale terms and conditions offered and so proceeded with the sale.
Well done Jai! I was even happier w...
5 Star standard
Again attention to detail was Fowles strength. Owner Simon even attended the job to check a query. Ally & Baldy King again excelled in their advise, quotation and service. Carpet layers brothers Dan & Paddy were very accurate and precise. Again I'd strongly recommend Fowles Carpets. Very professional. Thank you.
Fowles Auction Group AAA+
Purchased more carpet and underlay from Fowles knowing l would receive excellent service once again, not only did they beat all other retailers on price but once again there service was absolutely outstanding, in particular James Gordon and there very professional installer Wayne, l would not only highly recommend them to everyone l know but would never again bother to go anywhere else, it was a certainty a customer experience like no other, thank you Fowles Auction Group.
Tops! Excellent! The best in the industry! (ask for James!)
The best in the industry both in Quality, service, and price.
Trust me we have done enough comparisons VS number of other well known names prior we go ahead with Fowles.
Carpet layers – very skilled and professional
James Gordon (Flooring Consultant) helped us selecting carpet and floorboards. James was very professional, well skilled and had a great knowledge about the products. Very impressed, excellent.
Ask for James!
Extremly happy with our new carpet and installation
This is the 2nd time we have bought carpet from Fowles auctions in Clayton and will not go anywhere else. Price and service is the best.
James was fantastic. He took the time and trouble to listen to our needs and recommend a carpet which was installed last Wednesday and we love it. The installers were great. Came on time and did such a great job you cannot see the joins. If you need carpet pop in and see James, denifataly the best place in Melbourne for carpet, you want regret it.
Best customer service!
My husband and I are extremely pleased that we decided to go to with Fowles Auctions and Sales. Customer service has been exceptional from Travis when it came to picking out our carpet. He was able to give the right advice based on what we were looking for, responses to emails were quick and he always returned my calls. We needed our carpets completed before the Christmas holidays and he made it happen for us with Tim installing them. I should remember to mention Patrick who came to check on the measurements and he was so courteous and polite, ...and my husband and I liked the professionalism. Tim did a fantastic and clean job with the removal of the old carpet and installation of the new one. It is so comfortable and we love our new carpets. Tim was there on time, bright and early and he finished it in no time at all. We also decided to get floorboards for our lounge, and Travis was wonderful again. We would definitely recommended Fowles and would use them again in the future. We went to so many other retailers but none were as good as Fowles. Thanks again and if you’re wondering whether to use them, don’t think twice!
Very happy with Fowles
Great job by Ingrid, walked us through the process and made it all just happen. Pat did the measuring and Rob did the laying. Would certainly recommend Fowles.
Very very HAPPY!
We just had our carpet installed and we are so happy with it all. The colour, the softness and the quality. It has transformed our home.
From the beginning Ingrid has been amazing especially during covid restrictions always keeping us up to date but we finally got there.
Rodney who installed our carpet was so efficient and no request was too hard.
We thank you Fowles and can't wait to do our down stairs rumpus room in the near future.
Matching to an existing floor
I recently contacted Fowles to match our existing hybrid flooring to a recent addition we have completed. I dealt with Alex who was extremely helpful and went way above and beyond to work with us on a great result. Thank you Alex for all your help. We will be in touch when we undertake our next renovation. Jonathan
Refreshing Customer Service & Tradesmen
Just need to say that from the moment we walked into Fowles Auctions to choose carpet for our home, all the phone conversations that followed, the carpet layer tradesmen arriving on time and doing an awesome job, they moved our furniture and uplifted the carpet, nothing damaged and everything back in its place, allowing time for me to vacuum each room before they returned all the furniture, seriously, thank you Fowles Auctions, the rooms look so good and we love the carpet. Would absolutely recommend them without hesitation.
Quick and easy company to deal with.
Purchased in February I am extremely happy with the carpet selected and the deal I received from Fowles Auctions. I wanted a reasonably priced quality carpet that did the basics and a bit more. Fowles sales representative James Gordon recommended one from their own product line that ticked all the boxes. Speaking with James helped me get exactly what I was looking for and I would have no hesitation in recommending Fowles Auctions as the first place to shop for your flooring needs. Ask for James and you cannot go wrong.
Thank you so much
Coronavirus and Folwes Auction and Sales
Just wanted to say how fantastic the team at Fowles Auction and Sales have been in regarding to getting carpet organised during this horrible Coronavirus time. Have three rooms without carpet after a major water leakage in our home ... got the carpet replaced so that when we go into further lockdown (which no doubt we will) and winter everyone is a little more comfortable (also still trying to support local businesses to keep them afloat during this unprecedented time). Worked with Fowles to have the rooms totally empty, doorknobs etc sanitis...ed for their carpet layers ... we left the tradies on their own to do their job while we isolated in the opposite end of our home ... worked really well in regard to social distancing ... sanitised again after they left. Highly recommend you use this exceptionally professional group of people. Stay safe and positive Melbourne. Keep supporting local businesses if you can.
experienced great customer service from the people at Fowels. Would highly recommend them for your carpet. Very accommodating , helpful, patient and nothing was to hard . Great job by the guys that lay the carpet also .
Excellent service and product
We had flooring supplied, and carpet supplied and fitted by Fowles. We are very happy with both the service and product we have received. Our house looks wonderful. Thank you, this was an extremely simple process
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