Freddy Store

Freddy Store

 Verified
Freddy Store
4.2

531 reviews

PositivevsNegative
76% · 40593 · 18%
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Return Claim MadeYes · No
Sizing
  • Very small
  • Slightly small
  • True to size
  • Slightly large
  • Very large
Product Appearance As advertised · Not as advertised
Product Quality
4.3
Shipping
4.5
Customer Service
4.4

Reviews

531 reviews
Lola
Lola2 posts
 

Never again

Faulty product. Called the wrong name. 27 emails and still unable to resolve my issues. They don’t have my size or style of pants available I requested. Refuse to give me my money back. Instead trying to return product that doesn’t fit or make me buy product that’s not my size. Disgusting customer service. Do not recommend Show details
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Kate
KateGreater Melbourne (Metropolitan), VIC5 posts
 

Best leather pants ever

Amazing fit, great quality, 7/8 length is perfect for a shortie (5ft 2). I am a size 8 and chose a small which was the best size. I have now purchased 2 pairs of jeans on order as I was so happy with the leather pants Show details ·  3
Product Quality
Shipping
Marg
MargMetropolitan Adelaide, SA
 

Discriminating company

Discriminating company that expects everyone to fit into a size 9 shoe. No customer service and no one is wanting to help. I will take my money to a place where they are happy to help and assist. Avoid Freddy as they discriminate against anyone who does not fit into the mold they request. No willing to go above and beyond. Instead they makes excuses. Lost my business. I do not support discrimination. I will not be progressing with my order. Show details
Nikki
Nikki
 

Maximal comfort!

the most comfortable jeans that both look and feel amazing! Show details ·  1
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Eva
EvaSydney, NSW
 

Best products excluded from sale

The reason that I'm giving them 3 stars only is because they do sale offers all the time except they ALWAYS exclude the best products from sale. Not only that, the free shipping is over $270, come on!!!! $269 is already a lot for a pair of trousers. I've been watching sale offers for months now and the pants that I want to buy are always excluded from sale and $1 less from getting free shipping. Quite disappointing. Show details
Product Quality
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Nam S
Nam S2 posts
 

Low Quality, Fast Wear: Skip These Pants

I found these pants to be cheaply made and of poor quality, which was disappointing.

Despite correct sizing, the material and craftsmanship don't hold up; I noticed significant wear after just a few uses. This wasn't isolated to one pair either; all five pants I purchased showed similar deterioration.

For anyone considering this brand, I'd recommend looking into alternatives like 'Seven for All Mankind' instead. Their products seem to offer better durability and fabric quality. It's a shame because I wanted to like these pants, but they're simply not worth it in terms of longevity or value. Show details

Product Quality
Shipping
Customer Service
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Skye46
Skye463 posts
 

Sizing is up the creek

I bought a pair of Freddy jeans around June 2023, they fit perfect and I absolutely love them!

In a recent 2 for 1 sale, I purchased another 2 pairs in the same size, with the guide on the website saying they were “true to size”.

See photo below - the blue pair is my original pair, the 2 black pairs are the new jeans in the same size and are apparently a “true to size” fit.

Due to purchasing them on sale I can’t exchange them and I can’t wear them.

I wont be buying from Freddy again. Show details

Product Quality
Shipping
Customer Service
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PHema24
PHema24Sydney, NSW
 

Not worth the price

Not marketed correctly. Advertised as pants - They are tights - They don’t have full coverage- are very see through. See picture attached. Not worth the money, don’t second guess yourself if you have a little doubt don’t think to yourself I’ll give them a go. You’ll get better quality for the price elsewhere, they are very thin and have a sheen like tights. All the hype of Freddys pants just really went down the drain for me. If you’ve already ordered a pair try them if you have a doubt, trust yourself - pack them up and send them back. Get a REFUND!

Bought -
WR.UP® Curvy Fashion - High
Waisted - Full Length - Black - XL / Black
Cost-
$199 Show details

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Vernesa T.
Vernesa T.3 posts
 

Terrible holes within days in the last 7 pairs

I used to LOVE these jeans however the last SEVEN pairs all got holes in them within DAYS! I contacted customer support to be ignored the first few times then Eventually they offered a measly $50 off total joke so disappointed the quality has gone down hill do NOT recommend
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Kirralee
Kirralee
  Verified

Poor quality, received Incorrect pants and they won't refund

These used to be okish pants, but over the years the quality and design hasn't been good, the colour online have filters on them and do not look like that in real life. Received an incorrect pair on sale and they won't refund them tbey have offered a pair at lower value which I dont really like. Customer service is hard to deal with and they rearly respond to emails, Facebook messages and they do not return call. It's not worth the hundreds of dollars Show details
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Adeline C.
Adeline C.Greater Melbourne (Metropolitan), VIC
 

The perfect pair of confidence, look no further!

The store, located in the inner suburbs of Melbourne was relatively easy to find. The lay out of the store made it super easy to see all the products they offer. As a plus size girl myself I felt that the range of products were truly inclusive. The denim pants I received were superb! And the fabric lush, soft and supportive. It accentuated my curves and hugged me around the waist. I felt as though that was a conscious effort to ensure that the products were flattering and functional in the larger sizes. The team there was super sweet and made my shopping experience a memorable one. I can’t wait to add more to my collection of Freddy’s Show details ·  1
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Saxony
Saxony
 

Absolutely love the fit!

These jeans were some of the comfiest pair of pants I've had in a long time! The stitching made them fit so effortlessly and ensured that the booty was popping which is always a major win! Definitely recommend for the bigger booty or legs gals out there Show details ·  1
Erin
Erin Illawarra, NSW
 

Freddy underwear

Love the Freddy seamless underwear , it’s so comfortable , such soft material & is perfect for wearing underneath the Freddy vegan leather pants. Will be getting a few more pairs asap! Show details ·  1
Raechelle
RaechelleSouth East Queensland, QLD2 posts
  Fair Incentive Verified

The hot new addition to my Freddy wardrobe…

My new WR.UP Panther Print Full Length Super High Waisted Pants are just the best! They arrived super fast too. I have no less than 20 something pairs of much loved Freddys in my wardrobe however I’m totally in love with the new addition. These Freddy’s are so flattering with the snug fit and the side zip feature…absolutely love them ❤️ Show details ·  1
Lisa A.
Lisa A.
 

Mold odor

I've purchased maybe three or four pairs of these and the last two times I purchased them they had a moldy smell to them and no matter what I do it doesn't come out. And I want these jeans so bad but I can't trust ordering them again. I'm very disappointed and now I want to return them. I just got them yesterday. But the smell is very strong Show details
Product Quality
Customer Service
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Questions & Answers

leann
leann

If I purchase and they are the wrong size can I return for different size. .thanks

Freddy Store
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fussybitch
fussybitch

Are some colours less stretchy? Eg. Black WRUP high waisted vs Light blue

Nina C.
Nina C.  

Why does it take a month for delivery in Australia

Freddy Store
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Freddy Store
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Details

CategoryOnline Shops, Physical Shops, Underwear Shops & Brands and Clothing Shops & Brands
Offers Free Standard Shipping Yes
Free Standard Shipping Minimum Order Amount $250
Mens / Womens ClothingMens and Womens
Labels Sold Own Label
Buy Now, Pay Later OptionsAfterPay and ZipPay / ZipMoney
Clothing TypeActivewear, General / Everyday and Maternity Wear
Visit official website

Contact info for Freddy Store

Mon9:00 am - 4:00 pm
Tue9:00 am - 4:00 pm
Wed9:00 am - 4:00 pm
Thu9:00 am - 4:00 pm
Fri9:00 am - 4:00 pm
SatClosed
SunClosed
  • ABN: 43600201330

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