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Freo Stone

Freo Stone

4.2 from 39 reviews · View Statistics
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Listing monitored by Freo Stone

Reviews

4.2
39 reviews
  • Product Quality
    4.6 (12)
  • Return Claim MadeYes (1) · No (12)
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Michael Martino
Michael MartinoPerth, WA
  • 2 reviews
  • 1 like

Totally satisfied

published

I would like to thank Jono at Freo Stone for his help and support he provided. I would also like to thank him for his recommendation of Dave from Urban Oasis Landscaping he did the most amazing professional job.
Well done all very satisfied.

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
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Mark
MarkPerth, WA
  • 2 reviews

Great Service and all went out of their way

published

Just to let you know what a pleasure our recent experience dealing with you was. Every time we sought information and updates to our quotes,it was provided very quickly and Tammy also went out of her way to follow up and expedite our oder. It was also delivered on time and in great condition. A pleasure to deal WITH ALL ROUND.

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
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Rod Smith
Rod SmithPerth, WA

Perfect Service and Magnificent Product

published

I visited the display centre a couple of times before deciding which product to use for my driveway at the front of the house and for my pool at the back. Daryl was awesome and explained what was best for each application and what might look good in the way of borders, etc. There was no pressure, just good old fashioned service.
When I ordered the product, it was delivered at the exact time that it was promised and the quality of the product is simply outstanding.

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Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
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Jules
JulesPerth, WA

Finally done...

published

Project in the making finally finished Freo Stone recommended by several people at work,after visiting Greenwood and then comparing with another brand Product and customer service couldn’t wait to get back to order. Easy helpful and even delivered my pavers in a spot most others wouldn’t. Great job will recommend to anyone asking.

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
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Recommend Freo Stone

published

We are thinking of renovating our courtyard and needed new pavers so we popped into Freo Stone. The staff were great! They had no shortage of suggestions when we showed them our future plans - they really know their product. We will definitely go back when do our reno.

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
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IKEA KITCHEN
IKEA KITCHENPerth, WA
  • 2 reviews
  • 1 like

Stormstone pavers

published

Due to COVID 19 range was limited and stock was currently being freighted in. Staff were honest regarding delivery and kept me informed every step of the way, so there were no surprises. Great service and even referred companies to lay the paving. A few pavers were chipped on the edges. Love my stone pavers.

Product Quality
4/5
Incentivised Review No
Return Claim MadeNo
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Excellent pavers and service

published

Thanks to Jonathan and Daryl for their excellent customer service. The range at Freo Stone is great, expert advice helped us make the right choices resulting in an excellent finish.

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
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Alee70
Alee70Perth, WA
  • 2 reviews

Pool paving

published

All staff from Freostone were very helpful. There is a good selection of paving to choose from. We went back and forward a few times and every time we were always made to feel welcome. Polite, friendly and very helpful.

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
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Joshua
JoshuaPerth, WA

Freostone

published

I have a paving and landscaping business and have been using Freostone for years , can’t fault the service and by far one of the top paving companies in Perth !

5stars from me !

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Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
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Excellent choice and Quality

published

We highly recommend Fremantle stone This is our second house and we did not hesitate to use Fremantle stone products again, The team were very helpful in helping us choose the right product for our backyard which was quite difficult as they have a lot of nice products to choose from!! We are very happy with the end result thanks again guys!!

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
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WillowP
WillowPPerth, WA

Excellent quality and excellent service

published

Highly recommend Freostone pavers and products!!

Not only are the staff extremely helpful the paving looks amazing when it’s laid and stays that way. No other pavers on the market really compare.

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
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Great product and service

published

Super easy ordering process, picked our pavers online, got help deciding how much we needed to order as it was a tricky space. Pavers arrived on time and exactly what we wanted.

Incentivised Review No
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lulu65
lulu65AU
  • 21 reviews
  • 13 likes

Defective product

published
Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
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Mike
MikePerth
  • 2 reviews
  • 1 like

Over supply

published

The service, delivery was good and the staff took time out to provide good advice, the only issue was they measured/over ordered and left me with 13 square meters of stone ( Over $700 ) that I now need to sell.

Incentivised Review No
Return Claim MadeYes
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AlexH
AlexHPerth, WA

Excellent Post Sales Support

published
Incentivised Review No
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Questions & Answers

John
Johnasked

Hi I have had Fremantle Stone sandstone coral pavers installed for around 13 years now-no issues at all.
What is your recommendations for a good sealing product please?

1 answer
Freo Stone
Jonathan T.Freo StoneSend a private message

Hi John,
If you could please contact the office on 9418 8404 so that we can provide you with the information you require.

Jasper
Jasperasked

We bought new Freo Stone riverstone pavers to 'blend in' with the ones we had layed many years ago to enlarge a patio area. While they looked fabulous when they were done, a few days later after a big rain downpour the pavers discoloured and look like a rust discolouration. We have persevered for 12 months and did not have any response from an inqury I made soon after the event and now have a dilema to pull them up or try different paver/ or supplier. Can you help us with why the pavers have done this please. We had the same paver layed around our pool area about 11 years ago and they haven't discoulored. Lee from Dianella

1 answer
Freo Stone
Jonathan T.Freo StoneSend a private message

Hi Jasper,
Can you please contact the office on 9418 8404 so that we can try and assist.

B Tucker
B Tuckerasked

Good Morning
Several years ago (5) we had our pool surrounds , patios and backyard paths laid with Frantle stone pavers.
Recently a few (4) of them have a large (approx 20 sq cent.) rust like stain appear on them .
It seems deep seeded and normal cleaners won't remove it.
Can you help please.
Brian T

2 answers
Laine
Laine

Have you contacted Freo Stone direct?

AlexH
AlexH

A long time ago I had issues which sound similar. I believe fertiliser caused the issue. Wasn’t a Freo Stone product.

Get an answer from our members and Freo Stone representatives

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