Fujitsu ASTA09/12/18/24/30LCC

Fujitsu – Hi, I have a Fujitsu split model asta24lcc, S/n E027052 that I got brand new in the box some time ago and I have not opened it, should I still use this unit or is it two old? Thinking about the gas if it will be OK. Thanks. Show reply

Excellent product – I have had two of this particular model air conditioner plus 2 other Fujitsus in my home for over 12 years - AND a 5th one I had installed into a granny flat on my property about 6 years ago. One of the 2.6 aircons was taken out in an electrical storm about 2 years ago. For the 10 years leading up to that event the unit had worked perfectly (I… Read more ·  1

replaced it with another Fujitsu). The other 4 have always worked brilliantly and continue to do so. I am very happy with these products.

Its causing loud rattling noise - Absolute disappointed!! – I bought a new Fujitusu ASTA12LCC, a disaster and has been producing very loud rattling noise (not the normal wind sound). The noise is at such a level that it sounds like I have a mower running in my bed room! Very disappointed about the quality of Fujitusu airconditioning. Show details

The one stop lesson in what NOT to buy EVER! – Had since new. Every unit needed warranty work every year for all 5 years of warranty, sometimes more than once. Warranty parts had to be sent from down south causing down time to range between 2-4 weeks (not good in a Darwin wet season). Faults were inside and outside control units, also inside core temp sensor failures. Only have one left that I… Read more

keep going with the parts I get off the 3 I’ve replaced with another brand. It’s a good thing you can’t really buy these anymore so people are saved from what I went through. Brand name totally shot with me and I recommend avoiding this brand to anyone I speak to about it.

TOTAL JUNK 6 years old just out of warranty Fujitsu no where to be seen – errors and break down after break down currently taking Fujutsi to VCAT Sensor circuit board on unit for remote broke $200 High Pressure Switch failed at 5 years 8 months $950 Forced Switch Weld error... gave up repairing and replaced with a Mitsubishi Please dont get sucked into the Mark Taylor marketing these are Chinese Made Rubbish Greg  Show details

Have had the fujitsu AOTR12LCC in our room for about 15 years, has never given any problems, – Fujitsu AOTR 12LCC great air-conditioner highly recommend 15 years old still going strong Show details ·  1

Great airconditioner – Hi, Would you be able to let me know the age of the aircon unit ? It’s an ASTA09LCC serial E073536. How long are these units expected to last ? And what would you recommend when I have to replace the unit. Thanks for your help. Kind regards Terese QLD Show details ·  1

Excellent unit but having problems now – Hi, Just wanted to check with you about the model year of my ASTA09LCC. Now it is giving following error code: Red and green flashing together twice followed by 4 blinks of red. Could you please explain the meaning of this and suggest some solution to fix it. Thanks Show details ·  1

Works flawlessly!! – Works flawlessly - it was in the house when I bought it, been here 6 years, so not entirely sure of the age (looks a bit aged) but it works 100% every time - even in 44°!! I’m in a 5 day heatwave in Perth now and it’s been pumping 24/7 without a single hiccup! Can’t complain with that!! Show details ·  1

Major failure after 7 years – I have two reverse cycle units in our house. The first was a Mitsubishi Heavy Industries (MHI) in the Rumpus room which is heavily used and is still working as well as the day it was installed over 9 years or so ago. The second (in the lounge and used much less frequently) was the Fujitsu ASTA24LCC which now has a failed compressor after 7 years… Read more

(so its outside of warranty). The repair quote is close to $1200 so instead I will be replacing it with new Mitsubishi Heavy Industries reverse cycle air conditioner. The Mitsubishi Heavy also has a better coefficient of performance than the Fujitsu at the higher energy outputs. (I believe I purchased the Fujitsu because at that time MHI did not go up to 7.4kW.)

This product has should be recalled and new units should be replaced free of cost – Cooling stops and lights flash have to reset runs for little while then the same problem. Going on for years. Had techs to check unable to fix since fault intermittent. Contacted fijitsu the authorized agents wanted $195 for diagnosing. Further charges for parts and labour. The unit was easy to operate. The installation was good. The unit was very quiet in operation until it started to break down.  Show details

Fujitsu, don't waste your money on a gecko haven – Bought 5 fujitsu inverter a/c to do the whole house, worst mistake i've ever made, always replacing PCB boards, i think i have done 5 so far, they have no protection from small geckos and frogs making the PCB their home, they fry the board and you are up for costly repair , take my advise , do your research and buy something that is gecko proof ,… Read more

i have 2 currently out of service, takes weeks/months for service agent, especially if under warranty.

Love it – No problems with installation and has given me around 5years good service. I have just bought 2 more of the E3 models. Good so far. Having had many different brands in various motels I would certainly rate them ahead of Mitsubishi, a little ahead of Panasonic, better value for money than Daiken, and wouldn't even consider the cheapies

I have about 20 a/cs all in my rentals and the Fujitsu ac are nothing but problems – I have about sixteen a/cs in 5 property's and out of them six are fujitsu a/c. The others are three panasonic, two kelvinator, two nec, and four lenox. The only ones that have had problems are the fujitsu, out of the six of them only one has not broken and suspect t that is only a mater of time. I will never ever buy a fujitsu again. They should… Read more

call themselves" australia's worst air" you would have better luck with a cheap no name a/c dont waste your money on a fujitsu

Fujitsu Free Money Agree free money promotion not quite right – I too agree Fujitsu make it so hard for you to claim for their free money (which in fact is not money at all) The terms and conditions as others have said are in so small print that its not funny. They do everything they can to make it that hard to claim that you give up. Even the company I purchased and had the two units installed state… Read more

similar to what I have said.

Promotions are designed to promote a companies image well the image that fujitsu are projecting is nothing but that of a company trying to mislead.

When you speak to the company they employ to run the promotion you get spoken down to with comments like those are the instructions we are given by the promoter.

The ACCC agree with my complaints and state that they have received numerous calls from disgruntle consumers.

I have met every condition on their hard to read conditions page and after sending so many copies of invoices and payment details it is still pending months later. I think they hope you give up and go away.

The air con units are great pity the marketing department within the company is not the same.

Bad customer relations all around Nothing about the promotion Just about everything.

Fujitsu Free Money - What a joke! – My husband & I recently purchased 3 x Fujitsu Split Systems and duly placed our claim for the Fujitsu free Money. We received an invalid claim notification stating that the name on the receipt was different to the name on the Harvey Norman profile. One was my name - not given to Harvey Norman at the time as I wasn't even in the store when the… Read more

purchase was made, my husbands credit card and he made the purchase. Since then spoke to the 'free money validators' and was instructed to email some correspondence that showed both names at current address, Done & dusted I thought....NO, another email from 'validators' asking for a copy of my credit card statement. Not likely! Was advised that yes, they had a copy of the invoice from Harvey Norman, yes, they had a copy of the paid in full credit card receipt, yes, they had received 2 items of correspondence with both my husband & my name on but apparently not good enough to honour the promotion. It appears to me that they use the promo to suck you in and then waste soooo much of your time trying to get the claim sorted that you give up the will to live and say forget it. Beware Fujitsu free money! I've been waiting for two apparently 'expedited' phone calls back from Fujistu with no response. I quite frankly, will never purchase a Fujitsu product again. Not because there is an issue with the product but because their is an issue with the Fujitsu integrity

Fujitsu RIP OFF Free Money Ad – I too was ripped off by Fujitsu and there so called Free Money. What a joke after jumping through so many hoops to satisfy there terms and conditions(Cons) I was left wondering why I bothered in the first place. They were best to give everyone a rebate from the purchase price thus saving all the admin involved, people who have been involved with… Read more

this scheme will now where I'm coming from, to add Insult to Injury they even wanted me to supply bank records(account details proving I bought it from my own account) The marketing person who thought of this scheme has obviously no customer service skills whatsoever. Never again will I look at Fujitsu its not worth the hassel. nothing The scheme sux

Not bad – My wife and I bought one of these and got it installed in our room. The unit isn't too bad and really does the job. I do recommend keeping a bowl of water open near by when using the heater option, as it prevents the room from getting too dry. reliable, energy efficient messy process to get the cash back offer and still waiting for it

Tale of horror – M oved into unit in Retirement village which was completely refurbished and new Fujitsu unit installed. Less than twenty months broken down. So far, have been without any heating for 5 weeks. Fujitsu still waiting on parts from o/seas. They currently estimate another ten days before they can schedule a service call. Service - They don't know what… Read more

that means.So much for a 5 year protection plan!

V ery bad service. Total lack of care or consideration for well being in the middle of winter.

Bad – unit looks great has many good features but i find it heating mode it stops every 30 minutes and rattles and bangs in the head while it defrosts this happens as soon as temperature outside falls below 11 degrees fujitsu assures me this is normal looks great heating mode leaves alot to be desired

Excellent – I have the ASTA30LCC model. Quiet indoors & out & efficient at heating & cooling. Would buy again. Running costs seem to be acceptable with only pleasant surprises in my power bill. I have the ASTA30LCC model which has been installed 12 months now (purchased 12 months prior to that!!!). I am pleased with this unit. It cools very quickly and indoor… Read more

unit is very quiet although I have never had the fan on high I just put it on auto. Thermostat is accurate and what you set is what you get. Purchased primarily for cooling I use the heating function occasionally and it is equally efficient, quiet, and quick. The (large) outdoor unit sounds very quiet to me. I have to get up close (within a metre) to hear that it is working and I live in the country so ambient noise is relatively low. It is rated at 69Db. I would purchase this brand again based on my experience to date. None that I have experienced so far. There is always the question of Futisu warranty service, should it be required. I have heard stories from installers (3) that were not complimentary, but they were not ranked worst with LG ranking taking that "prize" and Daikin having the best service, so take this into account.

Powerful, efficient, and quiet – We had one ASTA18LCC installed in a 25 m2 room, with two open doors (no doors), with heating as the main purpose. We find it runs very efficient judging from the on-line electricity monitor reading (cent-a-meter). I estimate that once the target temp is reached, it only consumes 150-200 watts. Note we set temp around 18-19C in winte). The… Read more

outdoor unit installed on the other side of the room runs very quietly (i.e. never heard anything inside), especially when we compare it with a noisy Fujitsu ARTC54LATU ducted unit installed next to it.

I would recommend Fujitsu split system to others, but I'd prefer a Daikin ducted system that installed in my dad's place. Powerful, efficient, and quiet The indoor unit design can be improved

Fujitsu reliability – I purchased 2 of these units after having similar models in another house . These units seem to be alot smaller size wise compared with other units on the Market which is a bonus not having a huge outdoor unit. I find the fujitsu a fairly good unit, although being an inverter it seems to take about 5 minutes before it's at it's maximum capacity.… Read more

Also whenever these units are set in heating mode the outdoor fans make a rattling sound every now and then which can be a bit annoying. Good brand, good reliability and super easy to use Slow to get to maximum capacity , noisy outdoor fan when heating

Excellent – The Fujitsu was recommended to us over other brands by our installer for its efficiency and reliability compared to other brands (and no, he didn't get any commissions from Fujitsu). We have had the unit for 2 years and it has done us very well in that time. It will cool our whole living area on a very hot day which I am still very impressed… Read more

with. Great cooling and heating function, easy and straightforward to use, has a sleep function that gradually turns the unit off as you sleep (so it doesn't keep going overnight but you can go to sleep with it on), will heat and cool large areas. The outside unit was installed on the outside wall right near our bedhead and it can be noisy at night.

Excellent – We bought this air con after having a LG Air Con in its place previously. The Fujitsu is Significantly better. We have noticed a drop in our power bill since installing th Fujitsu. We had a similar unit in our house in Townsvile - (however it was cooling only) and it was also an excellent unit performed very well in extreme temperatures and… Read more

humidity. We received a $250 cash back from Fujitsu at the initial purchase, making it a very reasnobly priced unit for its supreme quality. Very good machine. Extremely quiet, cheap to run. Very good size internal and external units for the power capacity

Excellent – This unit replaced an almost new Kelvinator unit which was very noisy inside. The Kelvinator replaced an old OMNI which gave good service and was quiet. OK, after the Kelvinator the Fujitsu is an absolute dream, cools quickly and the noise levels inside are really low. You can tell from this post that for me that internal noise is a major… Read more

factor. This unit just blends in with the background level on the lower settings, it positions automatically - in cooling - the direction blades above the sitting position so you don`t get blasted with cold air. According to my electrical usage meter, its low on its power consumption too. It cost a bit more but I`m really satisfied, and consider its worth it. This is for the ASTA24LCC.Inside unit is really quiet. Outside unit is small.Cools well, and doesn`t use much power.

Bad – I would not recommend a Fujitsu to anyone not because of the units themselves but because of the service from Fujitsu staff. They need to have professionals who stand by their name and claims!!!! Have not used the 2 units yet, they are for rental property The cashback is all a gimmick. never saw the $200 for each unit we were meant to get back. Do… Read more

not deal with the manager Milton from Fujitsu Vic state office. Doesn't have a clue about customer service!!!!!!!!!!!!!!!

Excellent – we have a 35sq open plan house, and have run our 7.4kw unit strait for the 3 hottest melbourn days on record! and would you believe it has kept the whole house cool(with the aid of a few pedestal fans to keep the air moving!. i would recomend these units to anyone as they are flawless(accept for a bit of noise on the out side unit-but thats… Read more

outside not inside were i am).

i think that fujitsu have done a wonderful job on this one!

although these units cost a bit more IT IS WORTH IT! we paid around $500 more for this one as opposed to the lg! everything- it cools our whole house! tell me if you find one!

Good – Not a bad unit but the noise should have been reduced. I have purchaed this to replace my old Fujitsu air conditioner but it is noisier than my old one. Cooling works really well. Reputation. This unit is bit noisy. The outdoor unit has a small dent out of the box.

Excellent – 7.4kw inverter asta24lcc model 39sq meter living room and kitchen is cooled and we left a bedroom door open and it cools down with a quite mode and 24 degree setting. I feel it's too big for the space. I never need to use high mode. I don't find the unit is noisy, my mother in law visits our place and she didn't even know it was on and said it's… Read more

cool in your place. Maybe because I usually use quite mode but outside unit is a bit noisy and I found the unit is a bit big compare to other airconditioner. I heard panasonic is most recommended brand for air-conditioner and most quite unit but I love this one and I would recommend to anyone. Powerful, timer function a bit slow to kick start but cuz it's an inverter. A bit big size unit.