Fujitsu Lifestyle

Coil replaced after three years – Our Fujitsu Lifestyle air conditioner was working well until in late Summer is stopped cooling. Everything worked OK except the unit would not cool. Harvey Norman took a week to organise a visit by a Fujitsu authorised repairer who tested for leaks and declared the coil to be faulty - something the repairer said is now commonplace. A month later… Read more

we still had no replacement coil and no fix, the authorised repairer claimed Fujitsu must have supply issues. We rang Fujitsu support who claimed parts were in stock and took details from us, promptly sending the parts to their authorised repairer. The unit is again working properly, albeit almost two months after it failed. Meantime we installed a second smaller Panasonic unit to enable us to survive while our three year old Fujitsu unit was inoperable.

Robust unit has lasted through the years – Robust unit, lasted through hot Queensland summers, cools the room quickly. Have recommended to friends and family. Show details ·  1

Works great for my house but not so much for my neighbour's TV reception – Had 4 units installed in September this year. All units are working fine however one of the units is affecting my neighbours TV reception as per the attached pics. Seeking to find out why? When the offending unit is switched off at the external power outlet TV reception returns to normal. Installation was via licensed electrician and air con… Read more ·  1

installer. Electrician has advised all units are earthed correctly. Neighbour already has a TV antenna amplifier installed. Any assistance to resolve this matter would be much appreciated.

Look elsewhere – I purchased this unit and within 6 months it started making a gurgling sound that lasted for 12 hours. I had to sleep in a different room as the noise was so loud. I contacted the installer and they thought it could be a power surge and to reset the unit. Everything was good but it happened again twice every 6 months. The installation was… Read more

recently checked with no issues but they believe it to a mechanical issue. Fujitsu were originally quick to respond but in the end it took 2 months for a technician to inspect the unit and said nothing was wrong with no explanation of what could be causing the sound. I am still under warranty but they don’t seem to want to know about it. What a waste of $3,500 for an average unit even when it is working.

Decent air conditioner terrible design – Unit works just fine. The engineers didn't design the unit for rear mounting of the lines. Now I have the plumbing coming in the side like an industrial building, inside my house. Looks ugly and stupid. Avoid Fujitsu unless you like that look. Show details

All Good Now – Purchased new September 2022 so didn't use heating part until this winter, when I turn it on it takes up to 30 mins to start then stops heating and starts blowing cold air for a few minutes then stops for up to 15 minutes the goes through the process again. The repair man checked it out and ordered new parts but that was 6 weeks ago and the parts… Read more ·  3

still haven't arrived. Parts arrived today and the repair man fitted everything and it's working great now

Works OK if you ignore bells and whistles, but high star rating is misleading – Replaced old faithful Fujitsu split system with this seeming equivalent just before a heatwave. Tried everything but it wouldn't cool (turned out to be a bad install by a lying unqualified electrician so this is an update from one star, belatedly discovered after several years parked after mediation). Buried in the user manual, but not… Read more

advertised as a key spec, was a max indoor operating temp of 32C, which isn't much help if you don't start the system before the room hits that limit, which it can do very quickly.

The High star efficiency rating is false advertising - most of the "savings" are achieved not by better technology, but by a variety of automatic shutdowns that just allowed the temperature to rise and then use more power getting it back down again. There are also different star ratings for heating and cooling in different climate types, which I wasn't aware of prior to purchase.

By disabling all the bells and whistles, and manually managing when and how I set and turned it on, it does a reasonable job of heating and cooling, particularly when combined with an overhead fan to aid air circulation.

Fujitsu don’t have spare parts – My Fujitsu split system is 10 years old I live in Melbourne and we only get about 2 weeks of really hot weather so the unit has had very little use, anyway turned it on and the outdoor unit wasn’t working, so I called for a serviceman to come out he found the problem apparently a skink had got inside and fried itself to the motherboard. I thought… Read more

ok things happen and I asked him to order the parts and this where I found out that Fujitsu doesn’t have the motherboard as it’s 10 years old. Now I have a piece of rubbish that I have to replace, I wonder why a little skink can get in in the first place which I thought it would have been a sealed unit. This fujitsu aircon costs me $1800 plus $500 to install. With all the money Fujitsu spends on advertising I would have thought that they would be busting down the door to help me, I wasn’t complaining about the cost of fixing it which was $680. I’ll never buy anything else from them and I hope people will read this review. I rang Fujitsu this morning and gave them the opportunity to help me in some way only to be told it’s a 20 year old unit so not only they won’t help but there selling old units as new ones. I told them that I was putting up a review on product review and they didn’t seem at all interested, it was like we don’t care what you do.

Purchased at Harvey Norman in Feb 2023 and installed March 2023. Its an ok air conditioner. In cooling mode it does great. You do need to set a colder temperature otherwise it might start getting humid and emit a smell. Also after leaving it on all day it did create condensation and spit some water... My biggest worry is in heating mode set to a… Read more

comfortable 19c. Seeing as thats not very hot it does stop to save power which is where it starts to make refrigerant gurgling noises. Also every now and again it does make a pssst sound like a bike tyre going flat and the power light flashes. It does continue working after it needs to turn on again. This is an issue if you intend to install it in a bedroom where you sleep right under it. Edit: Fujitsu did contact me after submitting this review. A Fujitsu technician came for free under a warranty claim and they said its normal after doing a few checks. That is disappointing as I have other aircons using R32 refrigerant that don't make the noises or 80% quieter.

Power usage is very efficient when the temp is set reasonably. I monitor it using my solar/battery consumption meter and am happy with it compared to another unit that this Fujitsu replaced.

I find it strange that some of the important features are hidden on the remote under the slide cover. such as mode and fan speed. I did purchase the optional Wi-Fi dongle/adapter branded as myanywAIR by sensibo. The temperature sensor for some reason read 2c higher than another thermometer and my manual glass thermometer. Some features are also hidden behind a subscription but that's expected.

Heap of rubbish – I had this replace my 17 year old fujitsu and I should have bought a Mitsubishi instead. This piece of junk suddenly has no control over the temperature. For the first 4 months of owning it everything worked flawlessly. Now it's got issues. I put it on auto temperature and auto fan speed with swing louvres. Set the temperature I want to 22.5 and… Read more

you would expect it to bring the room to that temperature and hold it. Wrong. It checks the temperature of the room (let's say it's 18 degrees) and switches to heating mode then proceeds to start heating the room. Fast forward about half an hour and the room temperature is now 25.5 and it's still pumping out the heat. So I press the mode button to select cool and instantly the unit recognises its over the 22.5 set temperature and starts to cool the room down. At this point I put it back in auto mode and it keeps cooling. Fast forward half an hour and it's now 19 degrees and still cooling. I put the unit into heat mode and immediately it stops cooling and starts off heating again only to repeat the whole shenanigan. If I leave it long enough in auto mode it will eventually by itself switch from heat to cool or vice versa but it usually is about 6 degrees above or below the setpoint before this happens. I've contacted the installer who said fujitsu say it's the deadband and to adjust the room settings in the function mode. Well the installer did this and all that did was offset the setpoint on the remote compared to the room (ie 22.5 on the remote means the unit will try to keep the room at 24.5 if the mode is changed to +2 degrees or if set to -2 degrees then it tries to keep the room at 20.5). This still didn't stop the whole overshooting of temperature. So the installer says "it's dirty filters". Mate I've owned a reverse cycle air conditioner for 18 years. Do you honestly think that I don't know how to clean the filters? They get done weekly! Everybody do yourself a favour and don't put one of these piles of junk in. No support from fujitsu and make sure you have an installer who actually cares about what they install.

Update : my installer replaced some parts and the unit worked fine for another 3-4 months and once again it is having the same issue. My installer said fujitsu want to see it faulting in person this time. I don't understand how seeing it fault in person is even possible unless the fujitsu tech plans to stay in my house for a few days! Bloody ridiculous. Time for a Mitsubishi.

Update 2: Still have not had this piece of junk fixed. Local installer is useless and submits to Fujitsu like their whipping boy. I asked to get a brand new unit as this one clearly has a problem and they have ignored me. I want a full refund but my installer said no. Australian consumer law is going to be involved now as I'm sick of this.

Useless Remote – Purchased 2 reverse cycle air conditioners May 2023. I have since discovered that the remote controls DO NOT display Airflow direction in either Up/down or Left/right direction. I now have to physically walk up to the unit to check which direction the left/right vanes are pointing. It makes it even harder to ascertain the direction due to the dark… Read more

coloured vanes in a slightly dimmed room. I have had Mitsubishi units in the past which had Airflow Direction display on the remotes.

Not impressed – Fujitsu have been making split system air conditioning for years but I have not come across one that suits Australian conditions. Might be good for heating if you live in a frost free zone. Unfortunately I don't live in a frost free zone. Runs 20 minutes then stops for 5 minutes to defrost. How can you warm the house with this happening. … Read more

Thankfully I have an electric four bar heater for the frosty cold mornings and a gas heater if all else fails.

1.30 pm and still stopping for a defrost.

No wonder it gets a four star rating for heating. It never works. $2100 to sit here freezing my nuts off. Great Time to send this useless piece of rubbish back to where it came from. Warm cold warm cold warm cold. Enough is enough

Not overly impressed.

Don't use in North Queensland – The Fujitsu air-conditions do not cope with the North Queensland conditions. We recently built and had 7 installed. They stop working and need professional cleaning every 6 months. They drip on your head while sleeping or run down the wall. We were told not to operate them below 22⁰C or that the conditions were to humid at present. Well I don't… Read more

use mine below 23⁰C and no matter the outside conditions they still leak, it's now mid May; no difference.

I believe the problem is they can't cope with the humidity and the condensation and plastic sweet builds up dripping down to the fan drum. This in turn causes the drum to build up with extra dirt and causes further issues. I also question the bend in the drain at the head unit, they are bent and given the waste water escapes by gravity well....

We are now stuck with 7 dud units. I installed a different brand in the garage and despite being a harsher area it woks perfectly and has not being cleaned once, not even the dust filters. I even bought $800 worth of air purifiers that were no help. Don't buy Fujitsu and be wary of your suppliers and installers.

Not Happy – This unit broke down after 3 weeks with an error code. A technician came out promptly and said the Motherboard had burnt out and it was a faulty unit. I had to wait 3 -4 weeks for parts. I emailed Fujitsu they called me and said the parts were on the way and apologised but said sometimes you get a lemon. Show details

Average unit – Had this unit for 6 years, many of those years it has struggled with cooling. Most recently it had an error code referring to a "discharge error code" - tried contacting fujitsu, out of the warranty period of 5 years. They recommended me to a third party repairer. They also said to do a hard reset which I did, it allowed me to use the machine,… Read more

however it clearly didnt work as there was no cool air. Ended up going with an alternative brand, rather than spending money to fix a machine that was never working good at the best of times.

Perfectly suitable aircon, but wifi support is deceptive – The air conditioning feature is quite reasonable and cools as expected. I haven’t yet had the opportunity to test the heating functions (as it hasn’t yet been cold since installed). The unit lacks wifi - despite reading materials before purchase that implied it has wifi - they advertise their app and connectivity. One must buy a $300 module and… Read more ·  1

have it installed by a professional (which is more than 10% of the installed cost of this unit). It is very reminiscent of TV manufacturers being sued by the ACCC for precisely this scam ten years ago. Quite disappointing behaviour for a reliable household-name brand like Fujitsu.

Horrible unit house always hot! – Have had this unit for 5 years and we are just about fed up with it. This unit does not cool a house and we have had someone come out 4-5 times only to tell us there’s nothing wrong with it. Seeing as our house is constantly 28 degrees 2 meters away from it and our bedrooms are at 31 degrees on 33 degree days. I would say this unit is absolutely useless Show details