Fujitsu Lifestyle

I have bought 5 Fujitsu split systems & 1 Fujitsu ducted being installed in my home & investment properties & I can’t fault them. The one in my bedroom recently went after 5 years just out of warranty, Fujitsu paid for the part & I paid for the call-out for the electrician, that’s customer service which makes me very confident in the product. They cool down so quickly, if it’s in high cool then there is a bit of a noise but nothing major, really I can’t fault them, 1 tip don’t install outdoor unit on your bedroom wall, install on ground can get a bit of a vibration noise.

Warms and cools well, it is noisy though and makes gurgling sounds and emits strange odours. Seemed great until I realised the timing function wasn't working.Icannot set it to operate on the timer The remote was replaced with no batteries but didn't make any difference

This unit broke down after 3 weeks with an error code. A technician came out promptly and said the Motherboard had burnt out and it was a faulty unit. I had to wait 3 -4 weeks for parts. I emailed Fujitsu they called me and said the parts were on the way and apologised but said sometimes you get a lemon.

Had this unit for 6 years, many of those years it has struggled with cooling.
Most recently it had an error code referring to a "discharge error code" - tried contacting fujitsu, out of the warranty period of 5 years.
They recommended me to a third party repairer.
They also said to do a hard reset which I did, it allowed me to use the machine, however it clearly didnt work as there was no cool air.
Ended up going with an alternative brand, rather than spending money to fix a machine that was never working good at the best of times.

The air conditioning feature is quite reasonable and cools as expected. I haven’t yet had the opportunity to test the heating functions (as it hasn’t yet been cold since installed).

The unit lacks wifi - despite reading materials before purchase that implied it has wifi - they advertise their app and connectivity. One must buy a $300 module and have it installed by a professional (which is more than 10% of the installed cost of this unit). It is very reminiscent of TV manufacturers being sued by the ACCC for precisely this scam ten years ago. Quite disappointing behaviour for a reliable household-name brand like Fujitsu.

Have had this unit for 5 years and we are just about fed up with it. This unit does not cool a house and we have had someone come out 4-5 times only to tell us there’s nothing wrong with it. Seeing as our house is constantly 28 degrees 2 meters away from it and our bedrooms are at 31 degrees on 33 degree days. I would say this unit is absolutely useless

I have the 2.5 and 7.1kw units from this product range from Fujitsu and had both installed just over a year ago. Both have performed really well so far during the coldest nights in winter and the hottest days in summer. We've switched away from gas for our heating in winter and use the split systems. The energy consumption has proved better than expected and should be the case if you run the units responsibly. The indoor noise for both is very minimal, for the 2.5 unit it's almost completely silent for both the indoor and outdoor units. The out...

Having 3 different split system brands in my house, this is one of the better of 3. Very quiet and heating/cooling is good. Have had it for about 6 months now.

We've had this air-conditioner since January and it has worked flawlessly. It's cool, quiet and efficient.

Our old air-conditioner was the non-inverter type and it would make all sorts of grinding and groaning sounds , and the operation was on / off instead of being able to regulate the cooling and adjusting itself continuously to achieve the required temperature.

One issue that we have noticed is that when you initially turn it on, it takes a while to figure out what it should be doing if it is left in 'Auto' mode - it runs through fan only ...

All systems going strong 6 years on, 1 warranty issue on mother board of larger unit, rectified promptly. All work extremely well through each wet season! Dry mode saved the day during the 2019 floods.

Had a Fujitsu Split System installed December 2020, after 3 months it stopped cooling, called Fujitsu and they suggested the problem was the installation and contact the installer, however they called back and said the error I had could be their problem so they sent someone out. They come out within a couple of days and the tech said it had no gas but he could not find any leak so he just refilled it, pleased with result. Three months later it stopped heating/cooling again with exactly the same error, this time I call the installer, he comes ou...

Can you imagine sitting in a room either side of a fan than doesn't move? (because whoever designed these split systems hasn't). I have lived with split systems for decades and have never come across one that didn't have sideways air movement - I have now. I never thought I needed to check but, reading other reviews, I can see this has been complained about for years (and Fujitsu they still make these units without basic air flow). I thought about putting it in another room that I rarely use - but I would rather get a product from a company that knows about air flow. And, having been a customer of The Good Guys for years, I am disappointed they didn't know (or didn't tell).

We needed a big unit to cool / heat the whole ground floor of our house. We are glad we chose this unit. It’s a power house and reaches the desired temperatures really quick. Functions come in handy especially the swing can be adjusted in both ways vertically and horizontally. Happy with the purchase

Air conditioning unit has worked reasonably well over the past few years. It is quiet & looks nice. Unfortunately it has just stopped cooling & is only blowing regular temperature air. Got out my receipt & it’s a few months out of warranty. Disappointing that it’s only lasted just over 5 years. Our previous Fujitsu unit that it replaced lasted us 14 years.

I looked up air conditioners and came to the conclusion that this had all the features I required like WIFI and person detection, Great......... then came the reality that it isn't really a full WIFI system that it requires an adaptor which if you can find one will cost you the best of $300, I like the unit but believe that it borders on false advertising.