Got 2 units installed on wall brackets in 2 rooms. Am satisfied with their performance. They cool and warm the rooms extremely well. There is low noise function for outdoor units and sensors for energy saving mode.
Take a star away as remote doesn't have back-light, so can't see remote functions at night.

Great unit when it’s working. I purchased and had it installed maybe 4 months ago. In the last 2 weeks, it suddenly stops heating, goes into blowing low amounts of cool air. If i turn it off, it whirs for about 10 minutes, then finally shuts down. When i turn it back on, it takes another 10 minutes to start heating the room again. This only began to occur in the last two weeks. Please advise? Does it need repair? How to make a warranty claim?
Thankyou.

Very satisfied with this air con/heat pump. Works great, cools in summer, heats in winter (as it should). Even in heavy frost its rare for it to cut out due to the cold. The only heating we have in a 110m2 house. Would happily recommend

Have always used Fujitsu reverse cycle air conditioners and they have never let me down. This one is no exception great heating and cooling easy to use. Great functionality and whisper quiet.

Installed in living room to cool dininig room and kitchen. Easy to operate and great value for money. This is our second fujitsu as I use also in server room where they work 24/7/365 and they last, so I would recommend it.

Nocria Fujitsu was supposed to be flagship air-conditioning with auto cleaning filters.
But it turned out to be bad news and not even listed on Fujitsu diagnostic application for identifying faults with LED lights.
I had a technician look at it and said third one this month total crap.
Next aircon will be either Panasonic ,Hitachi or Mitsubishi good luck with fijitsu guys very expensive crap

Product works great, the energy efficiency could be better but this is one of the larger units.
Heats and cools our larger lounge room and the smart sensor works particularly well.
We did have a leak in the condenser coil but we called the retailer and we had some one out to replace the part under warranty.

Although it doesn’t seem as strong as my Mitsubishi heavy machine it does an adequate job of heating and cooling. Remote could be easier to read at night. Filters seem flimsy

Fujitsu is a great product and brand wow. Keeps the family cool in summer and warm in winter. Great all year round highly recommended for family or business that appreciate good quality.

I purchased a Fujitsu Air Conditioner in May 2019, however, 3 months ago, the remote control did not work, I contacted Fujitsu via their web site,
emails and calls.
They repeated asking much information, I email them a few times my invoice, photo of the damaged remote control that was Fujitsu battery problem.
I spent much time for replacing the damaged remote control. I am very disappointed with their poor services.
Finally, I got their manager, I am lucky the problems solved.

I purchased this air-conditioner from the good guys last Aug. I installed it in my living room/dining room. It works perfectly in both cooling and heating. It also very energy economic.

This unit replaced a 10 yo Fujitsu which only lasted 10 yrs - very disappointed. I was offered a price I couldn't refuse($1475.00 installed) using some existing parts. Big improvements have come with the new unit -"quiet" mode is great - "economy" mode saves money I presume - and its still easy to clean the filters. It's in a bedroom but on hot days we open the door & have a fan to blow the cold air into the lounge room - very effective. During summer it's on virtually every night yet our electricity bill shows hardly any increase which tells me it's very cheap to operate. I love my a/c & hope it lasts longer than 10 yrs.

Had two of these units for over a year with problems. Economical on power, quiet and easy to operate. The control unit is well designed to show only the necessary functions. You only need to slide down the cover to make any additional settings. Easy to clean and maintain.

This unit broke down twice in the middle of summer. Under warranty they said go back to installer, Keane air didn’t care as he had his money for installation. Went to other company that covered warranty and it takes many calls to Fujitsu and company that covers warranty. They have put a new inside unit in my house, they kept dropping unit and put two dents in my tv unit. Will never deal with Fujitsu again do not buy.

Like another reviewer, this unit was installed and within 10 minutes, made a very loud noise from the fan. Sounded to me like something hitting the fan flutes with every revolution. The noise did not come on every time the unit was switched on. Today (28/2/2020) two days after instal, the Fuji boys turned up, of course the unit wasn't noisy, but luckily, I had it recorded on my phone. They pulled it all to bits, couldn't find anything, but may have dislodged the problem. Will see how it goes from here. Otherwise, it seems a great unit.