Made our summer nights so much more comfortable!
We bought this unit for our bedroom as it can be so uncomfortable for sleeping on hot humid nights which we frequently have in summer and it works like a charm!
Also great for warming the bedroom up prior o retiring in the winter.
Purchased in December 2018.
Good Value, Great quality, Would highly recommend
We have 3 Fujitsu Split Units in our home, 2* 3.5kw Units and one 9.4KW all reverse cycle Units. Ts we have Cathedral ceilings we cannot have a ducted system. My experience throughout past hot summers and cold winters is that they have performed extremely well with no issues. The best part is the electricity bill is well below what it was when we operated our previous Unit from another manufacturer. As an electrical Contractor I found them a quality Unit and would have no hesitation in recommending them. Also the Purchase price from Bing Lee was by far and away the best we had, give them a go definitely.
Purchased in November 2018 at Bing Lee Hurstville for $450.00.
Good value and working well airconditioning
Bought this airconditioning for my townhouse last November and used for both summer and winter this year. Very happy about it. The installation is very easy, and the unit is quieter than what the installation technician told us. Both heating and cooling functions work quite well for a nearly 28m2 living area although the technician said it is a bit under capacity. The functions are pretty standard like other brands, indoor unit is very responsive to remote control. The only downside is it can't go left or right automatically but consider the price point, it's not an issue.
Could not live without it. Air Conditioner is so reliable in our very large bedroom. My bedroom is so large yet has no trouble cooling in summer and heating in winter. Also very quiet - I cannot hear it .
Purchased in December 2016.
Fujitsu reliability and Reputation
After 14 years our Fujitsu split system air-conditioner stopped working. We have had great reliability from this unit and despite looking at alternatives, our experience and the brand reputation relayed by various resellers ratified our decision to replace like for like. To our surprise, 14 years later the largest split system unit still cost the same price. I would say that is value for money and we look forward to having the same reliable service from the new unit that we have had for the first 6 months of its life.
Great unit, cool in summer, however a few issues
Great unit, can run both in summer and winter on 20c in winter and 24c in summer without excessive energy consumption once at temperature and pretty quiet.
I have the house connected up to Solar with an energy meter into the power box, the Fujitsu has a dedicated circuit, if I check out the circuit the unit runs on, it seems to draw around 100-110 watts when not actually on.
Over 24 hours this is significant power consumption (2.7kw) a day or around $0.85, adds up over 3 months. I'm not sure if this is a fault of the unit being in standby and somehow using excessive power, I have read other people in the same boat with these units.
Great item! So happy with it!
All summer long we had the cool Setting on, and it was quite powerful. It cooled down half of our large home.
During winter we also used the warm function, and it heats up really quickly. We are very happy with our purchase.
Recently purchased this system , absolutely brilliant............ heating is very quick and warms up the room to the point that we have to turn the temp and fan down. So far have never had to run the fan at full speed. So once the unit has warmed up the room system runs very quietly as can be left on low temp and fan speed but still continues to keep the room warm. Have not used the air-con as much yet, but hope its just as good as the heating. So far very happy!
Noisy gurgling and fan noise
Just fitted and running on heat mode for winter at 23c, and every time the compressor kicks in it starts winning, then gurgles though to the indoor unit for about 30sec to a minute then hot air blows. Once it reaches desired temp in room, outdoor unit stops and the gurgling noise starts up again, kind of like a draining sound. Plastics noisey. Spoke to installer and they say it’s normal, it’s to do with the valves opening and closing. If that’s the case then why design it this way. Installer said all aircons do this to which I replied, none of the others we have do this.
I’ll be calling Fujitsu today.
Very efficient and quiet unit.
Very efficient quiet unit, warms up the whole house. Very satisfied. Good looking and smaller compared to others. External unit is also very quiet. Needs additional equipment such as Sensibo to connect to wifi.
Purchased in June 2019.
Very quiet and efficient
Had this installed January during heatwave, haven’t looked back since. We’re worried about the expense of running but has been so worth it. Great for cooling and heating - managed to get rid of old electric heater this has been so great. Super quiet inside and outside and stylish looking units.
dead on arrival
My brand new Fujitsu air conditioner worked for one hour and died !
The technician said that the circuit board was dead and he would order another board from Fujitsu.
a week later and the part still hasn't arrived.
You would think they would get the part to you asap as the unit was brand new.
The salesman talked me into buying the Fujitsu. I should have bought another Panasonic !
Bad move !!!!!!!!!!!!!!
Purchased in May 2019.
Excellent product for a medium bedroom
I had one of these installed in December and it has been excellent for a medium sized bedroom. Kept the room nice and cool in summer and heats well in winter (although I don't use it much in Winter). Super happy with the product, it's very quiet and energy efficient. Lots of features although I don't really do much more than turn it on and let it do its thing. Very happy with this product
Purchased in December 2018.
The vibration was driving us batty.
Fujitsu came to the party and rectified the noise by installing 4 softer rubber feet to the wall mount.
The units now operate very quietly.
So as a warning when installing these on wall mounts. The supplied hard rubber feet with the mount don't cut it with these air-conditioners.
You need to let your installer know that he has to get the "Fujitsu" recommended rubber feet ..
A call to their customer assist number will direct you to the make and type of rubber feet described above.
If you are installing on the ground using ground type mounts there is no issue with noise at all.
Below was our review before Fujitsu rectified the situation.
We have just installed two of these units on the outside wall of our double brick home.
The actual outside units sit on stands with large anti vibration rubber mounts.
Our Panasonic outside unit operates whisper quite and the outside unit is mounted on the same type of external mount.
The units are vibrating when in operation which causes an irritable low frequency hum inside. .
It almost sounds like a plane is flying over when they are in operation.
I have checked with the installer who traced it back to the units vibrating.
If both are on at the same time the low frequency humming noise is so loud that it drives us batty.
The actual outside units are almost dead quiet in operation but when you put your hand on the units it feels like the spin cycle of a washing machine.
Great and quiet
This product is great. It is sleek and colls and heats quickly. The remote if responsive and can control the air-con even whilst being attached to the wall. The air-con is quiet, like really quiet. There are no lights that are intrusive so it is able to be set to turn off in an our and sleep is easy and undisturbed
Purchased in November 2017.
Perfect apartment air conditioner
This air conditioner was perfect for our 2 bedroom apartment. However, take care with how you plan to drain the unit, since it does produce a fair amount of water when in use.
Purchased in November 2018.
Good but not the best
I have one installed in my master bedroom and I got another for the kid's room. I have a couple of other brand aircon installed as well and this is what I have found.
Fujitsu is a good brand. It uses R32 refrigerant which is considered as "better for the environment" type. The aircon is powerful and it cools the room down pretty fast. It comes standard with 4 different modes. Dry, heat, cool and fan. The lowest temperature is 18 degrees Celsius and the highest is 30.
However, I have the compressor mounted to the brick wall. The vibration from this machine is crazy. When I turn it on, I can literally feel the whole brick wall vibrates together with it. Another fact is that I don't know if the plastic is made of high-quality plastic but compare to the other aircons that I owned, it creeks a lot. Especially when you turn on the heater during winter and when you turn it off, it creeks non stop which will annoy the hell out of you.
Overall it is ok, but if you want a quieter aircon, don't go with this.
Slim and powerful machine and happy user
Very powerful small machine. We bought it in summer and installed it in the living room. It cools the living room, the door way and even 2 small bedrooms. The house is 110 square metres. we found this is enough for us as we only need to cool the bedrooms without being too cold. It also warms the living room, dining room and kitchen in winter If we close the door to entrance. Really happy with it. Highly recommend.
Purchased in January 2019.
Excellent for my baby's room!
We purchased this smaller air con for our small baby's room. We had used bigger Fujitsu units before for our living room and bedroom and again, it didnt disappoint us this time. It's really quick to cool down the room in the summer weather. It's quiet, great for bub's sleep. And we love using the timer function so that it's not too cold overnight. Very happy with the purchase.
Vibrations on the 3.5kw ASTG12KMCB Wifi model & wifi server is below satisfactory.
Have had two Fujitsu units installed on 21Dec18 one a 5Kw and a 3.5Kw. Have both units installed on a blue board wooden frame construction house right next to each other, both with isolation mounts.
So like a few people here the 3.5Kw system is noisy as hell. Like something is missing inside the unit?? Being well diverse in fault finding I went to investigate the installation. First I spotted the unit was 1.4 degrees out, fixed that by replacing the rubber isolation mounts and now is only 0.1 degree out. Installed the wifi app which was a pain in the neck. Still lots of vibration, it's Christmas time and am sure that the guys need a break but still need to know what is happening with this vibration. I believe that this model is to be discontinued and they are going back to the KMCA model the previous one. Just as well, the Wifi setup is rubbish, am not surprised the installers don't know how to do this.
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