Fujitsu High Static Single Phase Questions & Answers

Hi Steve Thank you for reaching out to us, please call the Fujitsu Technical Support team because they would like to discuss this further with you Tel: 1300 364 484.

Hi Valued Customer Thank you for reaching out to us on Product Review, Please visit our website for the nearest Fujitsu Stockist who will happily visit to your elderly partents and provide a free quote external link 

Hi Ali. The model ARTG45LHTA is compatible. To discuss Fujitsu anywAIR please call Technical Support Team and they will happily chat through any questions you have, or visit our website external link  for more information.

Sweet, thanks for providing the info. Is the anywair for ducted systems compatible with 3rd party smart home systems such as Google Home, Amazon Alexa, or Apple Home Kit? Also, does the tablet still work at internet outage time?

Hi Ali, your model is compatible, you can purchase anywAiR ducted congroller UTY-ANY1, you will need to confirm with a Fujitsu Authorised partner suitability of your existing duct layout and damper specification. Please call Technical Support Tel: 1300 364 484 regarding Alexa, Google Assistant and Siri shortcuts. external link 

Hi Pam, we're sorry to hear you haven't been able to program your remote control yet. Please private message us your number so we can talk you through this process, or alternatively please call Technical Support and they will do their best to assist you. Tel: 1300 364 484.

Thanks I will give tech support a ring. I’m sure it’s not that hard. Just the instructions are not easy to follow

Hi Pam, our Technical Support team will do their best to help you

Hi Dave, You can find your nearest stockist by visiting our website external link  or via this link - external link 

Hi Helen, Thank you for providing your review.

Hi Barry please make sure all doors and windows are closed. In the case of a ducted system check your damper positions and isolate the areas which aren't required. Six tips for efficiently staying warm this winter: The right temperature for your air conditioning. During the winter months, your air conditioner should sit between 19°C to 21°C. Your energy use increases by 5-10 per cent for every degree you increase heating.[2] Only heat the rooms you’re using. Warming up every room in your house, including those not in use, can be costly. By closing the doors to the unused areas of your home, like bedrooms, bathrooms, the study, and the laundry, you won’t have to keep your air conditioning on for as long, and the heat will stay in the part of the house you are using for longer. Draught proof the gaps. The small gaps under your doors and around your windows, skylights, and cornices let hot air out. By using draught stoppers and weather seals to minimise the amount of air that escapes, you can reduce your energy bill by up to 25 percent. 2 Turn on the fan. Some fans also have winter settings to help push the air downwards and improve heating efficiency. If you have ceiling fans turn them on to winter mode and a low setting to help move the hot air around the room and warm it up faster. If you aren’t using it, turn it off. Leaving your air conditioning running while you aren’t at home or when you’re asleep is unnecessary. Turning your air conditioner, and other appliances, off when they aren’t in use can save you money on your electricity bill. Fujitsu General air conditioners have timers and sleep mode features to help manage this, so you don’t have to worry about forgetting. If you have left the home and forgotten to turn your air conditioner off, Fujitsu General also has the anywAiR® technology Wi-Fi device that enables you to turn the air conditioner off remotely anytime anywhere using the myanywAiR app. See external link  for compatible models. Roll out a rug. For living areas with tiles or floorboards, putting a rug down can help you feel warmer by preventing you from having to walk on a cold surface. A rug can be a better choice than carpet because it’s removable and can be stored in the summer months. If you have any questions or would like to know more about air conditioning options to keep your house warm this winter, contact Fujitsu General Assist on 1300 364 484 to speak to a member of our friendly customer service team.

Hi Francis please can you kindly call us so the Fujitsu Service Team can discuss this further with you Tel: 1300 364 484. We look forward to speaking with you soon.

Hi Geof Thank you for placing your question on Product Review, please call our Technical support team who will happily discuss this further Tel: 1300 364 484 or alternatively PM us your contact details for our technical support team to contact you directly.

Same issue for me. Same age system - PCB board and one fan motor. Super expensive repair. Not looking forward to living without aircon but might come to that.

Hi Jenny please can you contact our Technical Support team who will do their best to check and answer any of your queries Tel: 1300 364 484. We hope your air conditioning is working again soon.

HI Coops, please be advised the ARTG60LDTA is a good size for the size of your house, however, we would suggest for you to contact an installer to review the area and assist you further. Please call Tel: 1300 364 484 for more details.

Hi Richard, Thank you for your question, please be advised you can use UTY-LRHYM IR Receiver kit which can be purchased from Fujitsu Sales Department finished goods item. Please note this can only be used whilst pointing to the Fujitsu cassette. If you would like to discuss this further please call to speak to our Technical Support team who will do their best to assist you. TEl: 1300 364 484.

HI Nick thanks for your question on Product Review. For areas larger than 65m2, please contact your local Fujitsu Dealer to discuss the right solution for you, e.g. two or more Fujitsu split systems, a multi-head unit or even a ducted system, to ensure your Fujitsu comfort needs are met. For single-phase please see on our website ARTG60LHTB - 15.8kW(C)/18.0kW(H) ARTG60LDTA - 15.8kW(C)/ 18.0kW(H) For further details please visit our website external link 

Hi Rossofbalmain, the Single phase is a single power supply 240v/ac whereas three-phase is three lines of 240v/per phase to neutral and 415v/ac between phases. Main benefit of 3 phase against single-phase would be 3 phase spreads the amperage at startup and run, drawing fewer amps than a single-phase, leading to lower costs due to lower amp draw. To discuss this further please call our Technical Support team on Tel: 1300 364 484 and they will happily chat to you.

Hi Johan, You will have to enter the function settings on the controller by turning the system off at the controller. Then enable function settings, 00:42:01 enter then 00:48:01 enter. Exit function settings and isolate the power supply for 1 minute. Restart the system. If you have any trouble with this, you can contact our Fujitsu Assist Technical Support on 1300 364 484 and they will happily assist you.

Thanks for the response. It has not helped yet. Please provide more details. My exact RC is the"backlit controller" as described on external link  . The part that is not clear is how to enter those numbers. There is no such option and I have consulted YouTube and asked the supplier/installer to assist, so it is certainly not obvious. I suspect your advice relates to an older model.

Hi Johan, as each remote is different are you able to contact us and one of our technicians can talk you through the process? Alternatively, if you provide your number they will call you.

Hi Cal, Thank you for taking the time to place your question on Product Review. From your description, you have provided there could be several different issues with your indoor unit and we would suggest you book a service call as soon as possible. Please call Tel: 1300 364 484 and we will happily provide the nearest Fujitsu Service agents in your area.

We must have read different reviews we replaced our unit with a big Jujitsu had it in for 2 1/2 years. Very happy with it.Good reliable strong setup really economical and quiet. Put in by H&H aircon. We have breathing problems and aircon on a lot more than usual.

Hi Ron, Thank you for taking the time to place your comment on Product Review. We are delighted to hear you are pleased with your Fujitsu Airconditioning and this has been especially helpful in regards to your breathing problems. Your custom and feedback is important to us.

Hi Rez, it's an important time when deciding which Ducted Airconditioner to choose. If you would like any further information regarding Fujitsu Ducted Airconditioning units please don't hesitate to contact our Sales Department directly on Tel: 1300 364 484 or kindly private message us your details and we will happily connect with you.

the answer is yes

the reason i used this system is it bolts to the side of the old system which is already zoned

Hi Mick, Yes this air conditioner can be zoned. It is something your installer would be able to do for you.

sorry not an expert probably best to ask the manufacturer

Hi Stephen, Thank you for your question on Product Review. The difference between ARTG30LHTA and ARTG36LHTAC is: ARTG30LHTA is a 9kW high static ducted indoor unit with a double fan outdoor units and the ARTG36LHTAC is a 10.5kW high static ducted indoor unit with a single fan outdoor. Should you have any further questions please don't hesitate to contact us and we will do our best to assist you.

Hi Paddy as i am not a tech sorry i can,t help you.

Hi Paddy, Thank you for taking the time to place your question on Product Review. Please contact our technical support team regarding the error code you have displayed on your Fujitsu air conditioning unit and they will do their best to assist you. Free Toll 1300 364 484.

I have the same fault error, what was the outcome or solution?

Hi Eddie, As the error is different please contact our technical support team regarding your error code. They can be reached on 1300 364 484. Thanks

Hi i can,t really give you a definitive answer , i just look at did i get value for money 10 years seems pretty good . my Carrier was still going when i pulled it out but was getting too expensive to run. May i suggest if the outside unit is had the inside unit would not be far behind.Cheers Joe

Hi Dennis, Thank you for taking the time to place your comment on Product Review. Your feedback is important to us. In regards to your query, depending on the usage and the maintenance regime in place, the product life varies, you would also need to weigh up the estimated repair costs versus the estimated replacement cost including the warranty given on a new system. Please contact us directly so we can assist you further Toll Free Number 1300364 484.