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Fujitsu High Static Single Phase

Fujitsu High Static Single Phase Questions & Answers

ARTG30LHTA (9.0kW / 11.2kW), ARTG45LHTA, ARTG36LHTA (10.5kW / 12.1kW), etc...
3.4 from 32 reviews

33 questions from our users

Barry

Barryasked

High Static Single Phase ARTG30LHTA (9.0kW / 11.2kW)

how to make it heat up the house really quickly

1 answer
Fujitsu
Fujitsu A.Fujitsu

Hi Barry please make sure all doors and windows are closed. In the case of a ducted system check your damper positions and isolate the areas which aren't required. Six tips for efficiently staying warm this winter:
The right temperature for your air conditioning. During the winter months, your air conditioner should sit between 19°C to 21°C. Your energy use increases by 5-10 per cent for every degree you increase heating.[2]
Only heat the rooms you’re using. Warming up every room in your house, including those not in use, can be costly. By closing the doors to the unused areas of your home, like bedrooms, bathrooms, the study, and the laundry, you won’t have to keep your air conditioning on for as long, and the heat will stay in the part of the house you are using for longer.
Draught proof the gaps. The small gaps under your doors and around your windows, skylights, and cornices let hot air out. By using draught stoppers and weather seals to minimise the amount of air that escapes, you can reduce your energy bill by up to 25 percent. 2
Turn on the fan. Some fans also have winter settings to help push the air downwards and improve heating efficiency. If you have ceiling fans turn them on to winter mode and a low setting to help move the hot air around the room and warm it up faster.
If you aren’t using it, turn it off. Leaving your air conditioning running while you aren’t at home or when you’re asleep is unnecessary. Turning your air conditioner, and other appliances, off when they aren’t in use can save you money on your electricity bill. Fujitsu General air conditioners have timers and sleep mode features to help manage this, so you don’t have to worry about forgetting. If you have left the home and forgotten to turn your air conditioner off, Fujitsu General also has the anywAiR® technology Wi-Fi device that enables you to turn the air conditioner off remotely anytime anywhere using the myanywAiR app. See fujitsugeneral.com.au/anywair for compatible models.
Roll out a rug. For living areas with tiles or floorboards, putting a rug down can help you feel warmer by preventing you from having to walk on a cold surface. A rug can be a better choice than carpet because it’s removable and can be stored in the summer months.
If you have any questions or would like to know more about air conditioning options to keep your house warm this winter, contact Fujitsu General Assist on 1300 364 484 to speak to a member of our friendly customer service team.

francis m.

francis m.asked

High Static Single Phase ARTG45LHTA

Hya have been offered by a supplier to install this 11.5kw in our house recently,but very concerned about the amount of error code comments,have these errors been resolved ? Quickly? Very concerned about shelling out quite alot of money,for a system with known faults,kind regards

1 answer
Fujitsu
Fujitsu A.Fujitsu

Hi Francis please can you kindly call us so the Fujitsu Service Team can discuss this further with you Tel: 1300 364 484. We look forward to speaking with you soon.

Geof Robinson

Geof Robinsonasked

High Static Single Phase ARTG45LHTA

just had my system fail with error 11 for 2nd time since installation. Technician says caused by "lightning strike" despite no rain or lightning in area on that day..Last time cost over $7000 through insurance luckily, but this time insurance company believing previous repairer with the lightning story and wanting $1000-00 excess for my claim again..is this a problem with this model as it seems that many posts about this problem??

3 answers
Fujitsu
Fujitsu A.Fujitsu

Hi Geof Thank you for placing your question on Product Review, please call our Technical support team who will happily discuss this further Tel: 1300 364 484 or alternatively PM us your contact details for our technical support team to contact you directly.

Jenny B
Jenny B

Same issue for me. Same age system - PCB board and one fan motor. Super expensive repair. Not looking forward to living without aircon but might come to that.

Fujitsu
Fujitsu A.Fujitsu

Hi Jenny please can you contact our Technical Support team who will do their best to check and answer any of your queries Tel: 1300 364 484. We hope your air conditioning is working again soon.

Coops

Coopsasked

High Static Single Phase

Would a ARTG60LDTA heat and cool a 45 square house efficiently, all windows double glazed brand new insulution throughout?

1 answer
Fujitsu
Fujitsu A.Fujitsu

HI Coops, please be advised the ARTG60LDTA is a good size for the size of your house, however, we would suggest for you to contact an installer to review the area and assist you further. Please call Tel: 1300 364 484 for more details.

Tam K

Tam Kasked

High Static Single Phase ARTG45LHTA/AOTG45LBTC (11.5kW / 14.0kW)

What is the energy ratings for this? (summer and winter)

1 answer
Fujitsu
Fujitsu A.Fujitsu

Hi Tam, Thank you for your question. Please be advised the energy rating Cooling EER (Energy Efficiency Rating) 3.26 kW/kW, and Heating COP (Coefficiency of Performance) 3.70 kW/kW.
Please don't hesitate to contact us if you have any further questions and we will do our best to assist you.

Richard

Richardasked

High Static Single Phase

I have a Fujitsu ARTG54LHTC , can a infra red remote control be used with this.

1 answer
Fujitsu
Fujitsu A.Fujitsu

Hi Richard, Thank you for your question, please be advised you can use UTY-LRHYM IR Receiver kit which can be purchased from Fujitsu Sales Department finished goods item. Please note this can only be used whilst pointing to the Fujitsu cassette. If you would like to discuss this further please call to speak to our Technical Support team who will do their best to assist you. TEl: 1300 364 484.

Nick

Nickasked

High Static Single Phase

Hi there,
For a 4 bedroom house (195m2) and 6 EER ,how many KW do I need? What's the maximum Kw in Fujitsu air conditioners for a single phase?

1 answer
Fujitsu
Fujitsu A.Fujitsu

HI Nick thanks for your question on Product Review. For areas larger than 65m2, please contact your local Fujitsu Dealer to discuss the right solution for you, e.g. two or more Fujitsu split systems, a multi-head unit or even a ducted system, to ensure your Fujitsu comfort needs are met.
For single-phase please see on our website ARTG60LHTB - 15.8kW(C)/18.0kW(H) ARTG60LDTA - 15.8kW(C)/ 18.0kW(H)
For further details please visit our website https://www.fujitsugeneral.com.au/residential-range/ducted/single-phase#Content_products

rossofbalmain

rossofbalmainasked

High Static Single Phase ARTG36LHTA (10.5kW / 12.1kW)

What is the difference between single phase and three phase for efficiency, capacity and cooling ability?

1 answer
Fujitsu
Fujitsu A.Fujitsu

Hi Rossofbalmain, the Single phase is a single power supply 240v/ac whereas three-phase is three lines of 240v/per phase to neutral and 415v/ac between phases. Main benefit of 3 phase against single-phase would be 3 phase spreads the amperage at startup and run, drawing fewer amps than a single-phase, leading to lower costs due to lower amp draw. To discuss this further please call our Technical Support team on Tel: 1300 364 484 and they will happily chat to you.

Johan F.

Johan F.asked

High Static Single Phase

I had an ARTG54LHTC installed. The documentation shows a menu item "RC Sensor Control", but my controller does not have this menu. It is essential that I make the controller use the thermostat in the remote controller, because the roof temperature causes the return air thermostat to read to high. What can I do?

3 answers
Fujitsu
Fujitsu A.Fujitsu

Hi Johan, You will have to enter the function settings on the controller by turning the system off at the controller. Then enable function settings, 00:42:01 enter then 00:48:01 enter. Exit function settings and isolate the power supply for 1 minute. Restart the system. If you have any trouble with this, you can contact our Fujitsu Assist Technical Support on 1300 364 484 and they will happily assist you.

Johan F.
Johan F.

Thanks for the response. It has not helped yet. Please provide more details. My exact RC is the"backlit controller" as described on https://www.fujitsugeneral.com.au/docs/default-source/Brochures/fujitsu_ducted_range_brochure_web_lr.pdf . The part that is not clear is how to enter those numbers. There is no such option and I have consulted YouTube and asked the supplier/installer to assist, so it is certainly not obvious. I suspect your advice relates to an older model.

Fujitsu
Fujitsu A.Fujitsu

Hi Johan, as each remote is different are you able to contact us and one of our technicians can talk you through the process? Alternatively, if you provide your number they will call you.

Cal

Calasked

High Static Single Phase

Hi I have artc 72 latu model installed. Indoor unit runs in slow speed giving a hum after it achieved the desired temperature. Is this normal? Is there a way to stop this. Installer has no idea and send a request for warranty.

.

1 answer
Fujitsu
Fujitsu A.Fujitsu

Hi Cal, Thank you for taking the time to place your question on Product Review. From your description, you have provided there could be several different issues with your indoor unit and we would suggest you book a service call as soon as possible. Please call Tel: 1300 364 484 and we will happily provide the nearest Fujitsu Service agents in your area.

Rez

Rezasked

High Static Single Phase

Thank you everyone. i am about to get a Ducted Reverse Cycle Air con and i was about to go with Fujitsu but now that i read the reviews i am choosing Daikin. i have seen great reviews about Daikin.

3 answers
RonB22999
RonB22999

We must have read different reviews we replaced our unit with a big Jujitsu had it in for 2 1/2 years. Very happy with it.Good reliable strong setup really economical and quiet. Put in by H&H aircon. We have breathing problems and aircon on a lot more than usual.

Fujitsu
Fujitsu A.Fujitsu

Hi Ron, Thank you for taking the time to place your comment on Product Review. We are delighted to hear you are pleased with your Fujitsu Airconditioning and this has been especially helpful in regards to your breathing problems. Your custom and feedback is important to us.

Fujitsu
Fujitsu A.Fujitsu

Hi Rez, it's an important time when deciding which Ducted Airconditioner to choose. If you would like any further information regarding Fujitsu Ducted Airconditioning units please don't hesitate to contact our Sales Department directly on Tel: 1300 364 484 or kindly private message us your details and we will happily connect with you.

mick

mickasked

High Static Single Phase ARTG60LHTB (15.8kW / 18.0kW)

Can this system be zoned?

3 answers
Wazza
Wazza

the answer is yes

JOE GORT
JOE GORT

the reason i used this system is it bolts to the side of the old system which is already zoned

Fujitsu
Fujitsu A.Fujitsu

Hi Mick, Yes this air conditioner can be zoned. It is something your installer would be able to do for you.

stephen Best

stephen Bestasked

High Static Single Phase

what is the difference between ARTG30LHTA and ARTG36LHTAC

2 answers
JOE GORT
JOE GORT

sorry not an expert probably best to ask the manufacturer

Fujitsu
Fujitsu A.Fujitsu

Hi Stephen, Thank you for your question on Product Review. The difference between ARTG30LHTA and ARTG36LHTAC is:
ARTG30LHTA is a 9kW high static ducted indoor unit with a double fan outdoor units and the ARTG36LHTAC is a 10.5kW high static ducted indoor unit with a single fan outdoor. Should you have any further questions please don't hesitate to contact us and we will do our best to assist you.

Paddy

Paddyasked

High Static Single Phase ARTG45LHTA

What does Error code Er 11.2 mean. I understand from the manual that this is an indoor unit fault.

4 answers
JOE GORT
JOE GORT

Hi Paddy as i am not a tech sorry i can,t help you.

Fujitsu
Fujitsu A.Fujitsu

Hi Paddy, Thank you for taking the time to place your question on Product Review. Please contact our technical support team regarding the error code you have displayed on your Fujitsu air conditioning unit and they will do their best to assist you. Free Toll 1300 364 484.

Eddie
Eddie

I have the same fault error, what was the outcome or solution?

dennis

dennisasked

High Static Single Phase ARTG45LHTA

My ART-45L has failed after 11 years and i have been advised i need to replace the external inverter. Is 11 years the life span on Fujitsu home a/c units?

2 answers
JOE GORT
JOE GORT

Hi
i can,t really give you a definitive answer , i just look at did i get value for money 10 years seems pretty good . my Carrier was still going when i pulled it out but was getting too expensive to run. May i suggest if the outside unit is had the inside unit would not be far behind.Cheers Joe

Fujitsu
Fujitsu A.Fujitsu

Hi Dennis, Thank you for taking the time to place your comment on Product Review. Your feedback is important to us. In regards to your query, depending on the usage and the maintenance regime in place, the product life varies, you would also need to weigh up the estimated repair costs versus the estimated replacement cost including the warranty given on a new system. Please contact us directly so we can assist you further Toll Free Number 1300364 484.

Bill

Billasked

High Static Single Phase

What is the price on 8 & 12 kw unit only?

1 answer
Fujitsu
Fujitsu A.Fujitsu

Hi Bill, In regards to your question regarding pricing of Fujitsu Inverter Ducted Air Conditioning unit, please contact one of our Fujitsu Approved partners they will provide an obiligation free quote. Please visit our website to find the nearest stockist for you and they will do their best to assist you. www.fujitsugeneral.com.au/find-a-stockist

NikNik

NikNikasked

High Static Single Phase

I have just purchased a house with a R410A ducted model installed... was very happy and excited to finally have ducted but now it just seems to be a problem. First a copper pipe cracked near compressor... had it repaired ($900) and 2 weeks later it cracked down further. Now I'm told it can't be repaired and I have to replace whole compressor... how much is a compressor setup for this model?

1 answer
Fujitsu
Fujitsu A.Fujitsu

Hi NikNiki, Thank you for taking the time to place your view on Product Review. Your feedback is important to us. We are sorry to hear about the experience you are having with your Fujitsu Ducted Air Conditioning system. Please contact us so we can discuss this directly with you on Toll Free Number 1300 364 484 and we will do our best to assist you.

MGM

MGMasked

High Static Single Phase ARTG45LDTA (12.5kW / 14.0kW)

Just wondering what ball park figure I should be looking at for the ARTG45LHTA unit for 8 outlets and six zones. Also wondering if apart from horsepower and cost if there is a major difference between that and the 36?

1 answer
Tyler_
Tyler_

Depending on the job, install costs can be anywhere from $5000-$8000, it really depends on your situation and the job itself. Best to get someone reliable and whom does quality work to pop out and have a look around with you. Generally no one will give an installation price as it varies to much, with out doing a site check or receiving house plans.

The only difference between the two spec wise is the running current draw, which is roughly a 3 amp difference, Indoor dimensions 36 (400x1050x500) 45 (425x1250x490) Outdoor units are the same, both use 3/8 - 5/8 pipe, both r410a.

If you need anything else, the fujitsugeneral website is great. I believe there is a store in Logan somewhere.

Greg

Gregasked

High Static Single Phase ARTG45LDTA (12.5kW / 14.0kW)

How many energy efficiency stars is the unit?
Regards
Greg

1 answer
Tyler_
Tyler_

Hi Greg,

Ducted units do not have a star rating so to speak, they have EER and COP ratings. In lay-mans terms its just an energy rating off both cooling and heating, a lot of it is in the specs section of the Ducted brochure.

Greg

Gregasked

High Static Single Phase ARTG45LHTA

Does this model come with the touch screen controller or is it an optional extra?
Regards
Greg

2 answers
G. Hi
G. Hi

Ducted systems come with a wall mounted screen and some with another controller with the ability to alter the vents going to each zone. You would have to check before buying as in some units the zone supply is either open or shut and the better ones it is adjustable in %

Tyler_
Tyler_

Slimline+ all the way up to High static 3 phase, comes with a standard back-lit controller. I recommend the advantage air E-zone control, as you can control each zone, change each zone by 5% intervals. Optional wall sensors are available to, helps to balance the system.

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