Fujitsu Lifestyle ASTG09KMTC (2.5kW / 3.2kW)
VerifiedMPNs: 800888, ASTG09KMTC and SET-ASTG09KMTC11 reviews
Purchased at Harvey Norman in Feb 2023 and installed March 2023. Its an ok air conditioner. In cooling mode it does great. You do need to set a colder temperature otherwise it might start getting humid and emit a smell. Also after leaving it on all day it did create condensation and spit some water... My biggest worry is in heating mode set to a… Read more
comfortable 19c. Seeing as thats not very hot it does stop to save power which is where it starts to make refrigerant gurgling noises. Also every now and again it does make a pssst sound like a bike tyre going flat and the power light flashes. It does continue working after it needs to turn on again. This is an issue if you intend to install it in a bedroom where you sleep right under it. Edit: Fujitsu did contact me after submitting this review. A Fujitsu technician came for free under a warranty claim and they said its normal after doing a few checks. That is disappointing as I have other aircons using R32 refrigerant that don't make the noises or 80% quieter.
Power usage is very efficient when the temp is set reasonably. I monitor it using my solar/battery consumption meter and am happy with it compared to another unit that this Fujitsu replaced.
I find it strange that some of the important features are hidden on the remote under the slide cover. such as mode and fan speed. I did purchase the optional Wi-Fi dongle/adapter branded as myanywAIR by sensibo. The temperature sensor for some reason read 2c higher than another thermometer and my manual glass thermometer. Some features are also hidden behind a subscription but that's expected.
Works OK if you ignore bells and whistles, but high star rating is misleading – Replaced old faithful Fujitsu split system with this seeming equivalent just before a heatwave. Tried everything but it wouldn't cool (turned out to be a bad install by a lying unqualified electrician so this is an update from one star, belatedly discovered after several years parked after mediation). Buried in the user manual, but not… Read more
advertised as a key spec, was a max indoor operating temp of 32C, which isn't much help if you don't start the system before the room hits that limit, which it can do very quickly.
The High star efficiency rating is false advertising - most of the "savings" are achieved not by better technology, but by a variety of automatic shutdowns that just allowed the temperature to rise and then use more power getting it back down again. There are also different star ratings for heating and cooling in different climate types, which I wasn't aware of prior to purchase.
By disabling all the bells and whistles, and manually managing when and how I set and turned it on, it does a reasonable job of heating and cooling, particularly when combined with an overhead fan to aid air circulation.
Hi StephBG Thank you for sharing your feedback and… Read more
We went with Fujitsu units in all our rooms in the house. They have really good and has been running like charm. For the installation Fujitsu recommended Blue Star Air Conditioning as we had some challenging locations in some of the rooms. They did an excellent job in maintaining the aesthetics inside whilst connecting the interior units with the exterior units and managed to do it all in a single day. Show details · 1
Look elsewhere – I purchased this unit and within 6 months it started making a gurgling sound that lasted for 12 hours. I had to sleep in a different room as the noise was so loud. I contacted the installer and they thought it could be a power surge and to reset the unit. Everything was good but it happened again twice every 6 months. The installation was… Read more
recently checked with no issues but they believe it to a mechanical issue. Fujitsu were originally quick to respond but in the end it took 2 months for a technician to inspect the unit and said nothing was wrong with no explanation of what could be causing the sound. I am still under warranty but they don’t seem to want to know about it. What a waste of $3,500 for an average unit even when it is working.
Hi Nerissa, we are sorry to hear about your experience… Read more
Terrible - I wish I went elsewhere – 18 degrees at full power, constantly. I put my hand up directly in front of it and feel only a light breeze not even cold but cool. Noisey because it’s at full power constantly. Both installer for the company I purchased it from and talking directly with Fujitsu say it’s working normal. For about 2 years now and every summer when I turn it on I’m frustrated by its poor quality. Room approx 2X9m. Weak product. Show details
Hi Clare your custom and feedback are important to us. We… Read more
Decent air conditioner terrible design – Unit works just fine. The engineers didn't design the unit for rear mounting of the lines. Now I have the plumbing coming in the side like an industrial building, inside my house. Looks ugly and stupid. Avoid Fujitsu unless you like that look. Show details
Hi Dave Thanks for your feedback which is important to… Read more (+2 replies)
Perfectly suitable aircon, but wifi support is deceptive – The air conditioning feature is quite reasonable and cools as expected. I haven’t yet had the opportunity to test the heating functions (as it hasn’t yet been cold since installed). The unit lacks wifi - despite reading materials before purchase that implied it has wifi - they advertise their app and connectivity. One must buy a $300 module and… Read more · 1
have it installed by a professional (which is more than 10% of the installed cost of this unit). It is very reminiscent of TV manufacturers being sued by the ACCC for precisely this scam ten years ago. Quite disappointing behaviour for a reliable household-name brand like Fujitsu.
Revised review, no longer ‘Noisy outside unit’! – Bought this aircon in November 2020, installed in December and then had to get a service person out straight away due to the loud outside unit. It’s so loud you can hear it from the hallway outside the room it’s been used for, sounds like a small plane when it comes on and off. The gentleman who came out to have a look at it was great and very… Read more · 3
polite and installed rubber dampeners to reduce the sound but it’s still loud enough that you can hear it from other rooms in the house. I thought I’d go with Fujitsu again because I have one in my bedroom that it would be great in the bubs room but at this rate I am thinking that I bought a dud and wasted my money.
See comments for the revision!
Noisy outside unit. Don't buy – I recently purchased this unit for my home office and had the outside unit installed on the roof (as I am in a townhouse). The outside unit is quite noisy at times. Ive had the installers back to look at it and they installed some rubber mounts but it is still noisy. It sometimes sounds like an airplane is flying over. I suspect that it has… Read more
been manufactured with a faulty bearing that will give out early and I will then have to replace the whole thing. I do NOT recommend this product.
HI Thank you for providing your review. We would suggest… Read more
Good Air Conditioner – Got 2 units installed on wall brackets in 2 rooms. Am satisfied with their performance. They cool and warm the rooms extremely well. There is low noise function for outdoor units and sensors for energy saving mode. Take a star away as remote doesn't have back-light, so can't see remote functions at night. Show details · 1
Useless Air Conditioners – This is the most useless air conditioner out there, do NOT buy! The ASTG09KMTC is the most useless air conditioner out there, do NOT buy! I own 3 other 2.5kw Fujitsu air conditioners (last years model KMCA - that you can no longer purchase) and this new model is rubbish! The "moisture removal level" on this newer KMTC model is 4 times less… Read more
than the previous (older) kmca model (0.3litre/hour vs 1.3litres/hour of moisture removal).!
What's the point of having an air conditioner that barely removes any humidity in the room? The room reaches the temperature but the air is very sticky and uncomfortable. There are many other brands out there with much better moisture removal and performance.
Got in contact with the Fujitsu and they were unwilling to do anything for customer satisfaction, despite owning multiple of their units and being a loyal customer in the PAST.
Do not buy unless you want a sticky humid room!
Hi Ramz, We're sorry to hear about the experience you… Read more
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Hi Richo, Thank you for taking the time to place your… Read more