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Furniture Bazaar
4.6 from 2,408 reviews · View Statistics
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Diane Hansen
Diane HansenPerth, WA

Furniture

published

I purchased 13 pieces of furniture from the Midland store. The dining table had a chip in it. The organisation swapped it over without hesitation. This included delivery and assembly of the new table.
The replacement table does not match the rest of the furniture in the package. It has nasty looking marks on it going against the grain of the timber. It is unsightly and not worthy of the $4000 l paid for this package. I have asked for another table. They have refused to give me a new table. They have offered me the floor stock one (and not a reduced price) and stated l would have to pay pick up and delivery charges. I am absolutely disgusted in this response.

  • Product Quality
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Excellent Customer Service

published

Recently, I purchased Lincoln Queen Bedroom set and Evolution Orthopedic Gel Extra Mattress. The sales team was highly professional and courteous and their guidance for the selection of mattress was appreciable. Delivery was as per schedule. During assembly there was some minor confusion with one small fixture and the Furniture Bazar team delivered another fixture within a short period of time at no additional charges. Bed was easy to assemble. Customer Services much more than expected. Thanks and all the best Jimmy and Margie.

  • Product Quality
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Tanya
TanyaPerth, WA
  • 2 reviews

Excellent Customer Service

published

We had ordered wrong products that had to be made and the next day after ordering we had to change the order and they went above and beyond to accommodate us with the new order. Jimmy and the team are always so helpful. Thanks a million!!

  • Incentivised Review No
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Appalled
Appalled
  • 2 reviews

Shut down the store

published

I am rewriting this review, as it appears store choose NOT to publish previous review. Worth service ever received. Manager never present or respond to emails or returns phone call. Lounge purchased from store was torn and delivered without legs. Store had the odicitie to put blame on me. No apology or offer to rectify problem. Do not buy from this store!

  • Incentivised Review No
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Isabel
IsabelPerth, WA
  • 2 reviews

Particle board in new bed has terrible smell, still waiting for a solution 4 weeks later

published
  • Product Quality
  • Incentivised Review No
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Steve
StevePerth, WA

Delivery service was appalling

published

Bought a suite of furniture recently which was delivered by the store delivery company. The suite was assembled and damaged and the delivery company simply walked out of the house leaving this mess behind. In fairness to Furniture Bazaar Joondalup, when I phoned them about the damaged goods they sent a technician and downed the issue. Nothing was done about the state of delivery or any feedback received despite numerous requests. This all occurred on the 23rd June. Still waiting! Shocking experience!

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  • Product Quality
  • Incentivised Review No
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Great

published

Michelle was very helpful and kept her eye on stock levels for me as had to wait for my husband to view awesome

  • Return Claim MadeNo
  • Warranty Claim MadeNo
  • Product Appearance Not as advertised
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The reviewer stated that an incentive was offered for this review

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Evelyn G.
Evelyn G.Perth, WA
  • 2 reviews

Excellent customer service

published

Excellent customer service non pushy knowledgeable staff will definitely shop here again highly recommended. Mark and daman were so genuinely helpful

  • Product Quality
  • Incentivised Review No
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Pommie1
Pommie1
  • 2 reviews

Just what we were looking for.

published

*The Joondalup Store is well laid out, bright and airy and easy to walk around.
*Very satisfied with the range of products.
*The quality of our purchases was excellent and we are very satisfied.
* We had to assemble the table ourselves and it was an easy task with two people.
*Staff in the store were very helpful and informative--the Store Managers knowledge was excellent.

  • Product Quality
  • Incentivised Review No
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Excellent service by store manager Adam at Midland

published

I have been hunting around for furniture for my new house at a few stores. I liked the service offered by Adam, the store manager at Midland. He helped me in selecting the right furniture while working out the floor space from my floor plan. He made me feel so comfortable asking all the questions in studying their products. All the best Adam and Furniture Bazaar Midland !

  • Product Quality
  • Incentivised Review No
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Found my perfect lounge suite!

published

Found my perfect modular lounge for our home! Staff were very helpful and explained all the functions it had to offer

  • Product Quality
  • Incentivised Review No
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Waste of money on Santiago 6 Seater Chaise Bonded Fabric

published

I purchased Santiago 6 Seater Chaise Bonded Fabric even purchased carecover which cost extra.
I have cared really well for the lounge, it started pilling of in second year of using it.
I thought I would be covered by carecover but no they don't cover anything so please don't waste money on that. When you're abut to purchase they said yes sure everything is covered but it's not. Nothing is covered.
If my lounge is start pilling of which is almost not in use at all everybody will.
I will never pay for any extra protection for warranty just waste of money. On the photos is only beginning of pilling of now its all sofa pilling. So paid almost $4000 for nothing.

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  • Product Quality
  • Incentivised Review No
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Lynette
LynettePerth, WA

Great products

published

The store was easy to navigate, Very satisfied with the range of products found what I was looking for.
Absolutely happy with the quality. Only had to remove furniture from boxes easy.

  • Return Claim MadeNo
  • Warranty Claim MadeNo
  • Product Appearance As advertised
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The reviewer stated that an incentive was offered for this review

Liz
LizPerth, WA

Happy Sleeper Mattress

published

I have the Happy Sleeper Queen size mattress
This mattress is amazing and well worth the price. Best sleep I’ve had in years and totally stopped my back from aching. Highly recommend

  • Product Quality
  • Incentivised Review No
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Oana J.
Oana J.Perth, WA

Great Customer Service

published

We bought a couple of pieces from the Midland store today. The manager Adam was fantastic, very helpful and friendly :) we would go back just for the customer service. Recommended us a nice BEIGE sofa. Love it.

  • Incentivised Review No
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Questions & Answers

WILIAM K.
WILIAM K.asked
Furniture Bazaar

How much the 8 chair and rectangular table total

No answers
Danya
Danyaasked
Cannington

Do you guys ship to NSW

No answers
Tammy  H.
Tammy H.asked
Furniture Bazaar

I have tried 3 times since yesterday to buy luwe coffee-table online put in net code and submit
Then another pages comes up
Unsure why I have no purchase

No answers
See all Furniture Bazaar questions

Get an answer from our members and Furniture Bazaar representatives

Furniture Bazaar

Details

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CategoryFurniture ShopsFurniture ShopsFurniture ShopsFurniture Shops
Type of Furniture OfferedBedroom, Dining, Living and SofasBedroom, Dining, Living and SofasBedroom, Dining, Living and SofasBedroom, Dining, Living and Sofas
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