Furniture Bazaar

I purchased 13 pieces of furniture from the Midland store. The dining table had a chip in it. The organisation swapped it over without hesitation. This included delivery and assembly of the new table.
The replacement table does not match the rest of the furniture in the package. It has nasty looking marks on it going against the grain of the timber. It is unsightly and not worthy of the $4000 l paid for this package. I have asked for another table. They have refused to give me a new table. They have offered me the floor stock one (and not a reduced price) and stated l would have to pay pick up and delivery charges. I am absolutely disgusted in this response.

Recently, I purchased Lincoln Queen Bedroom set and Evolution Orthopedic Gel Extra Mattress. The sales team was highly professional and courteous and their guidance for the selection of mattress was appreciable. Delivery was as per schedule. During assembly there was some minor confusion with one small fixture and the Furniture Bazar team delivered another fixture within a short period of time at no additional charges. Bed was easy to assemble. Customer Services much more than expected. Thanks and all the best Jimmy and Margie.

We had ordered wrong products that had to be made and the next day after ordering we had to change the order and they went above and beyond to accommodate us with the new order. Jimmy and the team are always so helpful. Thanks a million!!

I am rewriting this review, as it appears store choose NOT to publish previous review. Worth service ever received. Manager never present or respond to emails or returns phone call. Lounge purchased from store was torn and delivered without legs. Store had the odicitie to put blame on me. No apology or offer to rectify problem. Do not buy from this store!

Initially, I was happy with the service provided at purchase. I was given good advice as to what mattress to purchase with my bed. I was told my new bed would be easy to assemble, only 3 parts, and delivery was arranged promptly. When the bed arrived, it came in several boxes with a huge number of small parts and instructions so detailed, I had to pay a handyman to put it together. It took him over two hours. The store's technician confirmed later that this is a difficult bed to put together. Worse than that is the smell coming from the particl...

Bought a suite of furniture recently which was delivered by the store delivery company. The suite was assembled and damaged and the delivery company simply walked out of the house leaving this mess behind. In fairness to Furniture Bazaar Joondalup, when I phoned them about the damaged goods they sent a technician and downed the issue. Nothing was done about the state of delivery or any feedback received despite numerous requests. This all occurred on the 23rd June. Still waiting! Shocking experience!

Michelle was very helpful and kept her eye on stock levels for me as had to wait for my husband to view awesome

Excellent customer service non pushy knowledgeable staff will definitely shop here again highly recommended. Mark and daman were so genuinely helpful

*The Joondalup Store is well laid out, bright and airy and easy to walk around.
*Very satisfied with the range of products.
*The quality of our purchases was excellent and we are very satisfied.
* We had to assemble the table ourselves and it was an easy task with two people.
*Staff in the store were very helpful and informative--the Store Managers knowledge was excellent.

I have been hunting around for furniture for my new house at a few stores. I liked the service offered by Adam, the store manager at Midland. He helped me in selecting the right furniture while working out the floor space from my floor plan. He made me feel so comfortable asking all the questions in studying their products. All the best Adam and Furniture Bazaar Midland !

Found my perfect modular lounge for our home! Staff were very helpful and explained all the functions it had to offer

I purchased Santiago 6 Seater Chaise Bonded Fabric even purchased carecover which cost extra.
I have cared really well for the lounge, it started pilling of in second year of using it.
I thought I would be covered by carecover but no they don't cover anything so please don't waste money on that. When you're abut to purchase they said yes sure everything is covered but it's not. Nothing is covered.
If my lounge is start pilling of which is almost not in use at all everybody will.
I will never pay for any extra protection for warranty just waste of money. On the photos is only beginning of pilling of now its all sofa pilling. So paid almost $4000 for nothing.

The store was easy to navigate, Very satisfied with the range of products found what I was looking for.
Absolutely happy with the quality. Only had to remove furniture from boxes easy.

I have the Happy Sleeper Queen size mattress
This mattress is amazing and well worth the price. Best sleep I’ve had in years and totally stopped my back from aching. Highly recommend

We bought a couple of pieces from the Midland store today. The manager Adam was fantastic, very helpful and friendly :) we would go back just for the customer service. Recommended us a nice BEIGE sofa. Love it.