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Furniture Bazaar
4.6 from 2,400 reviews · View Statistics
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Pommie1
Pommie1
  • 2 reviews

Just what we were looking for.

published

*The Joondalup Store is well laid out, bright and airy and easy to walk around.
*Very satisfied with the range of products.
*The quality of our purchases was excellent and we are very satisfied.
* We had to assemble the table ourselves and it was an easy task with two people.
*Staff in the store were very helpful and informative--the Store Managers knowledge was excellent.

Product Quality
Incentivised Review No

Excellent service by store manager Adam at Midland

published

I have been hunting around for furniture for my new house at a few stores. I liked the service offered by Adam, the store manager at Midland. He helped me in selecting the right furniture while working out the floor space from my floor plan. He made me feel so comfortable asking all the questions in studying their products. All the best Adam and Furniture Bazaar Midland !

Product Quality
Incentivised Review No

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0.0
(1,234)

Found my perfect lounge suite!

published

Found my perfect modular lounge for our home! Staff were very helpful and explained all the functions it had to offer

Product Quality
Incentivised Review No
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Waste of money on Santiago 6 Seater Chaise Bonded Fabric

published

I purchased Santiago 6 Seater Chaise Bonded Fabric even purchased carecover which cost extra.
I have cared really well for the lounge, it started pilling of in second year of using it.
I thought I would be covered by carecover but no they don't cover anything so please don't waste money on that. When you're abut to purchase they said yes sure everything is covered but it's not. Nothing is covered.
If my lounge is start pilling of which is almost not in use at all everybody will.
I will never pay for any extra protection for warranty just waste of money. On the photos is only beginning of pilling of now its all sofa pilling. So paid almost $4000 for nothing.

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Product Quality
Incentivised Review No
Lynette
LynettePerth, WA

Great products

published

The store was easy to navigate, Very satisfied with the range of products found what I was looking for.
Absolutely happy with the quality. Only had to remove furniture from boxes easy.

Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
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The reviewer stated that an incentive was offered for this review

Liz
LizPerth, WA

Happy Sleeper Mattress

published

I have the Happy Sleeper Queen size mattress
This mattress is amazing and well worth the price. Best sleep I’ve had in years and totally stopped my back from aching. Highly recommend

Product Quality
Incentivised Review No
Oana J.
Oana J.Perth, WA

Great Customer Service

published

We bought a couple of pieces from the Midland store today. The manager Adam was fantastic, very helpful and friendly :) we would go back just for the customer service. Recommended us a nice BEIGE sofa. Love it.

Incentivised Review No

Amazing staff and customer service

published

Bought a few dining furniture a coffee table for my living room and the staff was absolutely amazing. Especially this one employee, karolina, she assisted me with my whole purchase and gave very genuine advice the whole time. Will be purchasing again

Product Quality
Return Claim MadeNo
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The reviewer stated that an incentive was offered for this review

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0.0
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Most Unprofessional people

published
Incentivised Review No
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jeet w.
jeet w.Perth, WA

Lounge peeling off

published

Bought expensive lounge only few years ago. It’s start peeling off. No help been offered by furniture bazaar on contacting. Very unprofessional, dodgy. Would never buy again

Product Quality
Incentivised Review No
Em T
Em T
  • 3 reviews
  • 4 likes

Terrible quality and even Worse Aftersales Care

published
Product Quality
Incentivised Review No
Adrianna
AdriannaPerth, WA
  • 2 reviews
  • 1 like

Do not purchase from furniture bazaar!!

published

I will not be purchasing from furniture bazaar again and advise all people to do the same.

Our lounge that we purchased a few years ago starting peeling. We contacted furniture bazaar to see if this could be fixed and was told that our warranty was up so no. We had someone come and have a look at the lounge and we were told that this was a manufacturing fault as we don’t have children or pets so the lounge should not be doing this considering it is not old.

We went back and forth with furniture bazaar who were extremely rude and unprofessional and didn’t get anywhere with them.

Since these pictures have been taken the whole top corner has peeled and more of the lounge is starting to to the same.

Do not purchase from this store!

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Product Quality
Incentivised Review No
Ann
AnnPerth, WA

Customer service from pick up Cannington

published

Staff at pick up Cannington are lazy rude argumentative and dismissive of customers
Waited on three separate occasions to be served
Third time pick up staff member requested an apology for making him work 5 mins during his break period.
After complaint to Furniture Bazaar received automated email from Furniture Bazaar
As a customer I feel complaining serves no purpose

Product Quality
Incentivised Review No
Product Appearance As advertised
Luke
LukePerth, WA
  • 4 reviews

Quality and Affordable

published

Can’t fault Shannon and the Furniture Bazaar team at Joondalup. We compared many competitors styles, prices, service and found the lounge we wanted at a great price. Shannon was honest and very informative about the products to the extent of being transparent enough to encourage me to see another store as what may be best for my family. This further emphasised the customer first experience. I am very happy with the quality, comfort and style of the lounge and pricing was also was very much on point. They deliver, unpack and assemble lounge and make it all too easy for you.

Thanks again.

Product Quality
Return Claim MadeNo
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The reviewer stated that an incentive was offered for this review

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Ammar
AmmarPerth, WA

Rude behaviour of CS rep

published

Had a bad CS experience at this store today. Went in with wife and kids to buy a modular lounge. Saw a 3 seater black colour for $1600. Another outlet was selling it for $1200. Asked the CS rep why yours is expensive? And showed him the add. He said it's not new coz it's not in the box. Then he said 'OK you go and buy from there and left without any further conversation. We felt like we have done something wrong. Stood there for another 5 mins but no one came to talk to us. Will never be going back to this outlet again.

Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
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Questions & Answers

Mick P.
Mick P.asked
Midland

Is there anyway to get cheaper delivery? Its going to cost $220 which is too expensive for us.

No answers
Kelly T.
Kelly T.asked
Joondalup

I purchased a 3 piece king size bedroom package and king size mattress (nearly $4000 total) over for week ago, has not been delivered yet and now there is a huge sale (which would save me $1600) Do you offer refund or store credit for the difference, especially as we do not even have our products yet?

No answers
Mae T.
Mae T.asked
Joondalup

Reclining chairs

1 answer
Colin A.
Colin A.

Yes the two individual chairs and both ends of the sofa are recliners, with mechanical levers on the arms. Very easy operation.

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Get an answer from our members and Furniture Bazaar representatives

Furniture Bazaar

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CategoryFurniture ShopsFurniture ShopsFurniture ShopsFurniture Shops
Type of Furniture OfferedBedroom, Dining, Living and SofasBedroom, Dining, Living and SofasBedroom, Dining, Living and SofasBedroom, Dining, Living and Sofas
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