G2A.COM

Received a dodgy key and product didn’t work. Raised a refund ticket and after no response launched a case with PayPal to just have my account permanently banned and inaccessible. Avoid like the plague.

Scammers. Posted a ticket (ID: XEXS-996390) about a key not received and 10 days later, the ticket is still showing "waiting for support". Dishonest scum. Do not use.

They took my money, promiding a key on Feb 26th. It is now February 27th and not only i have NOT received my key, but NO ONE has even bothered responding to my support ticket at all! Now i have to dispute a charge back from Paypal (thankfully i paid with Paypal) and wait a month to get my money!! DO NOT TRUST THESE PEOPLE!!

Bought two keys from two different top-rated sellers. Both were fraudulent—instantly blocked by the publisher. This is irrefutable proof of fraud, not a technical issue. G2A's support system is a trap designed to protect these sellers. They ignore… Read more

all evidence and hide behind a "delivery" technicality. PayPal's buyer protection was useless and failed for the same reason. The only way to recover my money was a bank chargeback. G2A knowingly facilitates and profits from the sale of fraudulent digital goods. You are not buying a discount, you are buying a problem that will cost you time and money. Avoid this platform at all costs.

Very goddamn good pricing. Will only buy off this website – Lol was i the only one out of these reviews that actually didn't get scammed, I've bought nearly 50 games for around 70% off on g2a and not once have i got a code that doesn't work or is the incorrect item.

This is excellent – It depends on what program you need key for. The key worked perfectly for me. It was installed within minutes and the payment process was no problem . I was notified by email cost , installation and payment receipt.

662725313 – fast and good service keys worked and communications were good will recommend and use again thanks guys got the game my friend gifted to me instantly and no issues at all

I think this should be a lesson to us all and that's; 'If it's too good to be true it usually is and you always get what you pay for' They sent me some silly email to activate an account game and it just leads to a never ending loop of wrong security codes, as other have said; 'They just send you convoluted responses of how to get things… Read more

working, if it was legit we wouldn't have to jump through these hoops'

I'm really surprised that the FBI hasn't started to investigate them, anyone know how to tip off the FBI?

I got scammed too :( I purchased a license from a seller on this platform and the key stopped working shortly after activation. I contacted the seller and after 5 days they “fixed” the issue. Unfortunately, the exact same problem happened again one month later, and once again I had to wait another 6 days for the seller to restore the license. Now… Read more

the problem has happened for a third time, which clearly shows that the product I purchased is not reliable or legitimate.

What is even worse is the way G2A handles support. Instead of taking responsibility as the platform that processed the payment, they force the buyer to deal only with the seller, even when the issue repeats multiple times. When I tried to contact G2A directly, they closed my ticket and told me to communicate only with the seller, saying that any new tickets about the same issue will be closed.

This leaves the buyer completely unprotected. The seller refuses to issue a refund and only “fixes” the license temporarily each time, which means I am forced to wait 5–6 days every time the license stops working. This is extremely frustrating and completely unacceptable, especially when the software is something I rely on for work.

At this point it feels like I paid for a product that randomly stops working, with no real customer protection from the platform.

I strongly advise others to STAY AWAY from G2A, as if something goes wrong you may end up stuck dealing with a seller who refuses refunds and a platform that refuses to intervene.

Sold me a scam Nintendo Switch account rather than an actual game. Resulted in my Switch being banned by Nintendo and G2A denying my paypal refund request. If I could give 0 stars I would. Scammers of the highest order.

G2G Games can be removed by steam because this site sells stolen game keys. Buyer beware as if steam catches you then you have wasted all your money - G2A won't refund you too cause they are dodgy.

Would leave a zero star if I could. Even if G2A.com has worked for you in the past. If you continue to use it you WILL eventually get stung it is only a matter of time. G2A.com offer no refunds, scam sellers offer no refunds and PayPal will not give you a refund. G2A.com has scam sellers on it and PayPal/G2A.com is perpetuating their profiteering. I bought Office 2024, key wasn't even valid, couldn't get a refund. lost money.

Bought 5 steam keys from them, all worked except the last one. Its a risk buying here. The seller wouldn't help at all and kept closing the chat. Not even PayPal would give me my money back.

Worst experience ever. I bought a Roblox code and never received anything. When I contacted support, they told me to reach out to the supplier and claimed they had nothing to do with it. In the end, I lost my money and nothing was done. Their replies were always copy-paste messages, clearly just to dismiss customers instead of solving the problem. This feels like a scam.

I tried their "Try to get" thing where you can get one of 15 games, I gave it a fair shake, tried it four times. All four times I got Heavy Rain. The chances of getting the same thing, four times in a row, with 15 choices, assuming each option has an equal chance (like they advertise it as) is 1 in 56000. And that's what I got on my first 4… Read more

purchases of that. So either some cosmic entity hates me, or I got scammed. The 1 star review I tried to leave on their website was never published, they only keep the 5 star reviews to trick people into buying it. G2A is a scam in every way.

Terrible service all around! The software was fake didn't work as it was supposed to as they provide fake serial numbers. I have contacted them and they did not fix the issue so went through PayPal because it was after 30 days then refused to refund me. Use this company if you want to throw away your money! As the saying goes, you get what you pay for!

Bought a key that did not state on the product page that it wouldn't work with an existing account. Contacted seller and they state they "feel my concern but cannot offer a refund as this is standard on G2A listings, not just theirs."

I gave G2A $50 for a 12 month Xbox core code. They sent me information from a 3rd party with fraudulent email addresses and improper passwords that Xbox rejected. Both G2A and the 3rd party went silent after telling my credit card company that they sent me what I ordered. Do not deal with G2A. You have been warned, it's in your hands to save yourself...

Horrendous site, they blocked my account after making a purchase. They are scammers and they don't even care to hide it! Worst customer service if that's what you can even call it!

G2A host sellers that dishonestly sell Steam accounts instead of game access codes. Steam clearly state, in their terms, that Steam accounts may not be traded and will be banned if found to be. G2A are aware of this dodgey practice and happily turn a blind eye to it.

G2A and Gamereactor are both thieves. I purchased software from one of their vendors and couldn't get it to work. When I tried to get a refund they refused because the key was downloaded with the program and they thus considered it used. This company and the vendors on it are a bunch of crooks. Especially stay away from the vendor Gamereactor.

G2a are a scam site. Made by scammers for scammers. I got ripped off and they won't lift a finger to even look into it. They just say it's not our product. I made the purchase on G2A.com and I sent money to G2A so how is it nothing to do with them. Stay well away from them if I was you.

I wasted my for Forza horizon 5 bundle it doesn’t work at all I can’t use it please avoid buying anything from this website very bad customer service very late response and no problem solving bad bad bad