OzGameShop

I have been using ozgameshop.com for 5 years and the service is great!
On 2 occasions, I haven't received some games I had ordered but received replacements very promptly!
I have always received great customer service, quick delivery and fantastic prices!
I highly recommend ozgameshop.com!

They are British seller and try to fake everything to make their website look like Australian in order to scam! Having ‘OZ’ in the web name, making a shell company and putting its ABN with a Fake PO Box address on the site. They hide their real location in few unnoticeable places such as ‘shipping and return’, ‘contact us’. Throughout the whole ordering process, there is not a single word mentioning items will be dispatched from UK and the expected shipping time is 35 business days. It’s so easy to fall into their trap. Be aware!

I've been using OZGAMESHOP for a few years for purchasing PlayStation games. They are cheaper than EB GAMES, another go to place for me. I usually buy from here if I just want a normal standard edition of a game. Never had any problems with their orders. Might take a little while for delivery as is delivered from UK or Europe. But I don't mind waiting that little bit for the price difference as sometimes I've saved $30 to $40 on one game. The only bad thing I've experienced is that the game disc has come lose a few times but no damage or nothing major

I ordered a box set from here and it took 6 weeks to arrive. It didn’t even look the same as the picture, I only ordered from this company thinking I would get what was advertised.

Ozgameshop misrepresent themselves as an Australian business, with ABN & Melbourne PO address, but are in the UK. They do not provide tracking or contact details. Email to their PayPal email address bounced. My order arrived squashed flat, contents damaged. ☹️

Even australian address listed is bogus...8007 is not a Victorian postcode. Had my money for 8 weeks before I finally got refund....won't buy again... also wouldn't give ma an answer as to why they were pretending to be australian

Absolutely furious. Purchased on 1 June. Purchased the express delivery which on the website at the time said 4-6 business days.
Then when receiving the order email says 6-13 days after dispatch!!! Therefore dispatch timeframes change once item is purchased!! Still haven’t received item 13th June. Apparently ACT is not a metro area. Extremely misleading and manipulative!!!
Why would you purchase express delivery when it’s a difference of 1 business day in the specified timeframes.
All items shipped from the UK.
If I had of known it was going to take so long I would have purchased from somewhere else.

Displayed as OZ shop with OZ PO BOX. Ships from UK with no tracking number. Pretty sure I will never see my item (it's been a month)

Difficult to contact. Live chat turned off. Need to call UK number or wait for email response. Ordered gifts for my daughter's birthday. Part shipment arrived in about three weeks. Still waiting on remainder. Everytime I contact them they say, it's being dispatched this week. It will now arrive after her birthday ... or not at all. I'm no confident that I'll see it at all. Responses have been the same scripted response.

I was surprised at postage I received my purchase in two weeks, just wanted to give my fellow Australians faith with Ozgameshop.
U.K?.. no problems, very happy, will shop again. Thanks guys :)

Misleading name which is not cool. If I had known it wasn't Australian I would never have ordered. Still waiting on order and impossible to contact.

As many reviewers have already mentioned, ozgameshop are not in-fact operating from Australia, rather the UK and while I do find this to be deliberately misleading, they aren't 'scammers' or 'crooks' as some people have mentioned.

The worst part of the ozgameshop experience is the lack of any kind of order tracking. You have no idea if/when the order will arrive, and the fact that ozgameshop don't want you to contact them until 30 business days AFTER the end of the quoted shipping times (which are already on the longer side) does not inspire c...

Thought I'd give them a shot despite the most recent negative reviews. Spent about A$45 -- half was refunded due to not actually being in stock (lol), and the other half was dispatched within a day. That was in mid-March and it is now a week into May. Still nothing and no way to track the order.

Happy in retrospect that half my order was canceled, at least. I'll update this if the rest ever arrives and note how long it took, but either way, I'm not going to use this site again.

They will advertise the latest PSVR motion controllers with extended battery and usb-c connection, what you get is the old micro usb version. I have been screwed over by them twice, firstly on Kogan.com (now struggling to get a refund after posting back the item) and then on eBay posing as lessel-online (package sent but Wigglbug PTY LTD). They are the most unscrupulous online company I have ever dealt with.

I ordered the Lego Skywalker Saga from this company because of the price however I paid for that mistake.

Considering I ordered this over a month before release you would think that it would arrive on time, being a preorder that's the point of ordering it early.

So come release date, 05/04/22 it hadn't arrived and after calling multiple numbers and being given incorrect numbers for customer service I finally got through, having to add area codes or it doesn't go through. Upon speaking to them all I was told is that it hadnt been sent at all y...