??!
1 photo
Gamerholic

Gamerholic

3.3 from 124 reviews · View Statistics

Reviews

  • Product Quality
    4.1 (81)
  • Return Claim MadeYes (15) · No (79)
Previous
Next

Reviewer Photos & Videos

  • More

Speedy service

published

Quick transaction arranged over phone for same day pick up.
Gamerholic was considerate with pick up requirements and was able to accommodate.
Great price with friendly service. Highly recommended.

Incentivised ReviewNo
Return Claim MadeNo
Richard Chen

Richard ChenSydney Surrounds, NSW

Awesome service, perfect product!!

published

Great service received by the team and delivered promptly as described. I would highly recommend gamerholic to anyone for their gaming needs.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo

Delivered part of my order early on request

published

Fast response and they keep you informed. Will post another review once the full order has been fulfilled but so far so good.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Toys & Game Shops

Find out how Gamerholic compares to other Toys & Game Shops

Know better, choose better.

Compare all

Good service

published

Quick respond to my request, and the stuff is in good condition. Even I came late, the stuff was immediately handle up

Product Quality
Incentivised ReviewNo
Return Claim MadeNo

Recommended

published

Ultra quick delivery and great communication. Will defintiely come back to purchase. Product is also brand new in great condition.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo

Best prices and great customer service!

published

Has the best prices in town and great customer service to match, I’m a regular customer and will keep going back!

Incentivised ReviewNo
Carol T

Carol TSydney, NSW

Great prices and friendly service!

published

Wow cheapest prices I could find so I’m a happy girl. Replies were quick and friendly such a smooth transaction and delivery was as stated so I would definitely buy again. Thanks guys!

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Kristy E

Kristy EGreater Melbourne (Inner), VIC

Fantastic service, will return again in future.

published

Supportive and prompt to reply, the process was smooth and easy. Will certainly return in future to make a purchase

Product Quality
Incentivised ReviewNo
Return Claim MadeNo

Friendly

published

Very happy to do business with Gamerholic. Quick with responses and very knowledgeable on the product.
Will definitely be hearing from me again!

Product Quality
Incentivised ReviewNo
Toys & Game Shops

Find out how Gamerholic compares to other Toys & Game Shops

Know better, choose better.

Compare all

Good buyer!

published

Easy communication and good for any type of customer or client that is willing to buy or sell in bulk! Would recommend!

Product Quality
Incentivised ReviewNo
Return Claim MadeNo

Bulk cards!

published

Easy! Great comms! Smooth transaction. Hope to deal with again in the future. Highly recommend to anyone selling bulk cards!

Product Quality
Incentivised ReviewNo
Return Claim MadeNo

If I could rate 0, I would.

published

By far the worst sales company I have ever dealt with.
I read the reviews here, and thought there's no way they can be this bad, I was wrong.
I waited months for my order, would regularly email Gamerholic and be given vague responses regarding my order.
Finally asked for a refund only to be told part of my order was now a back order item and I couldn't get a monetary refund - it had to be store credit.
DON'T BUY FROM GAMERHOLIC!

Product Quality
Incentivised ReviewNo
Return Claim MadeNo

Bad customer service

published
Incentivised ReviewNo
Return Claim MadeNo

Great prices and service

published

I have purchased many products from them pokemon booster boxes, dragonballsuper boxes and other txt related products always great prices easy transactions supplying the goods each and every time highly reccomend

Product Quality
Incentivised ReviewNo
Return Claim MadeNo

1 month late delivery

published

I ordered a board game online and after not hearing any news for weeks I sent an email only to find out their system had simply lost the order. Instead of then arranging for express shipping, gamerholic arranged standard shipping in which the courier Aramex took a further 2 weeks before delivering my item. All within metro Sydney!

Incentivised ReviewNo
Toys & Game Shops

Find out how Gamerholic compares to other Toys & Game Shops

Know better, choose better.

Compare all
Luke J.

Luke J.Sydney, NSW

Great prices and products

published

Always very easy to deal with, very competitive prices on a great variety of great products. I have been buying pokemon cards from them and they always come through with the goods.
Thank you!!

Product Quality
Incentivised ReviewNo
Return Claim MadeNo

Great prices amongst game stores in Australia

published

Recent purchased some Pokemon TCG products from Gamerholic. Can easily say I haven't seen better prices in comparison to other game shops. Products also arrived in perfect condition and a timely manner. Will definitely purchase with them again.

Product Quality
Incentivised ReviewNo

Best Prices in Australia

published

Gamerholic has always been my go to board game story. They always offer the best prices and matches any competitor price.
I have purchased from them well over 20 times now and can't live with them.

Incentivised ReviewNo
Kaapgun

KaapgunGreater Melbourne (Metropolitan), VIC

Fantastic Service & Prices

published

I have made a few recent purchases from Gamerholic, and I have to say they have the best prices and fast delivery. I read a few comments on here about no response and poor service, which is why I am writing this review to ensure that people understand they offer a great experience. My experience has been top notch and can only say great things, and will continue to order from here. Even better during Covid, i received my items within 3 days, so they even use great couriers, not the snail mail Aus Post. Thanks Gamerholic!!! I am a happy customer.....

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Kathy

KathySydney

  • 3 reviews
  • 1 like

Terrible communication and misrepresentation of goods

published

They take a very long time to respond to emails / messages. I was told a product was just returned but only with the box opened (but otherwise not used), but when I got it, it was obviously used and some parts were missing and didn't work smoothly from being used. Would have been 1 star but I got a partial refund (to the value of a used product) and they organised for missing parts to be provided by manufacturer (which didn't cost them anything). Would not recommend you buying from them as it was a big headache and also they weren't honest with it being used in the first place.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Page 1 of 7

Questions & Answers

Highly Dubious

Highly Dubiousasked

So, did any of you guys actually end up getting a refund? I just spent 150 on stock they don't have and reading these reviews it don't sound like I'll be getting a response let alone a refund.... wish I'd read these reviews earlier

4 answers
Love VCAT
Love VCAT

Still waiting for a $82 refund from back in January 2020

Highly Dubious
Highly Dubious

It took a while, maybe a month or so but I recieved a refund in the end. 8 months is crazy. I'll never, ever buy from them again.

Love VCAT
Love VCAT

Theres a sh*t storm on Facebook about them in a few of the board game groups. Apparently that have been posting Bad fake reviews on competitors.... WHICH really does not suprise me,

Get an answer from our members

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.