Bazzac
Bazzac

Do these things glow hot? Mine seems to not get very hot also was very load to start I think the flame was jumping away from the burner. Might be a faults one will go back to bunnings and ask.

HAS11
HAS11  

Hi Bazzac, these do not "glow" hot. You can not see the flame.

As for the sound I'm not sure. Mine and my in-laws does not make noise. You can only hear the fire burning with-in the tube.

Kavvman
Kavvman

Just bought one and it's really loud. Is this normal???

HAS11
HAS11  

Hi, i would say its very quiet. Makes a sort of burning gas/ flame sounds. Thats about it.

We have just bought a second one (for my inlaws) and they also love it.

Jason Sparnon
Jason Sparnon

I have no problem getting the pilot light alite but when I go to turn it to low high heat the pilot light goes out and cant get the column to light, why?

HAS11
HAS11  

Not sure, but make sure the pilot light is on for about 30 seconds or even a minute before you try and turn it up. that works for mine every time.

Outdoors Domain
Outdoors Domain  

If the pilot flame is predominantly blue, it could be a faulty Thermocouple, Tilt Switch or Electro Magnet. If the pilot flame is mostly yellow then it could actually be a partially blocked pilot which is not heating the thermocouple correctly. If you need anymore help, don't be afraid reach out

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