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Gaura Travel

Gaura Travel

2.7 from 139 reviews · View Statistics

Reviews

  • Transparency
    2.9 (91)
  • Customer Service
    3.0 (95)
  • Trip Completed Yes (55) · No (36)
  • Ease of Booking
    3.1 (93)
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Horrible customer service waiting for refund almost year. People just careful l !

published

It's proof of customer service waiting for refund because of pendemic flight are cancelled but gura travel don't value there customers. Peoples be carefull think twice before selecting gaura travels
Also charged me cancellation charges

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Nice

published

It was nice experience while booking throug gaura travel. I will recommend all my friends that they should book through you guys ... it was very nice experience to book through

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Gaura travel

published

Very good service, easy to book, good customer service. Really appreciate for bookings, i will definately go with this for next time. Thanks Gaura travel and whole team for help

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Worst travel agency in the world with liars hired by them so dont trust them

published

I am about to give 0 star to them but unable to do that...They r totally liars.. we booked our tickets from them(India to Australia) and confirmed every details to them but their agent made fraud hotel booking and forced us to speak lies to the immigration.. we had all the proof of fraud booking with us. And after all the prepared lies we missed the flight because we r not allowed to board the flight.. N now they r not refunding the amount as we missed the flight because of Gaura travels lies n mismanagement.. so dont trust them..

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2 comments
Gaura Travel
Gaura TravelGaura Travel

Hello Richa,
Kindly share the profile number of your booking or your email ID we shall investigate on it with our team and will update you on it as early as we can..
Regards,
Gaura Travel.

Richa
Richa

Our booking number is #25043.. Now pls confirm us regarding the above said complaint.. will wait for ur response

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Kd S.

Kd S.Sydney, NSW

Great service and helpful staff

published

I have booked a flight to New Delhi, India with Guara Travel and the experience has been highly satisfying. Highly recommended and a big thumbs up to the whole team.

Ease of Booking
Trip CompletedNo
Booking TypeFlights
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Boss

BossGreater Melbourne (Outer), VIC

  • 2 reviews
  • 1 like

Good service

published

Good experience so far, customer service was great. Booking was easy and customer service was provided. I get called before departure to make sure all documents if all documents are ready to make travel hassle free

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Karthik

KarthikGreater Melbourne (Outer), VIC

  • 2 reviews

Perfect and easy

published

Easy to book, accurate with costs. Great guidance on time. Proactive reminders given. Reliable no change to the flight schedules. Ticket prices are reasonable. Had a great experience with Gaura travels

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This is really greatfull

published

Yeah well it’s really very good experience with gaurav travels to associate with, the communication between the team and customer is really good and Iam really thankful for this opportunity

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This was a good experience

published

Yes it was a good booking experience , I would use this travel agency again if I have to leave Australia and no commercial flights are available. G g h. H j a a e g

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Easy and great experience!

published

I found it easy to make bookings and the follow up was good too. I would recommend booking through Gaura Travels. Much appreciated. Thank you once again.
Thank you for your support.
Regards
Richa

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N b patel

N b patelSydney, NSW

Perfect service

published

I booked ticket for my wife . Very good experience . Excellent customer services . Staff are very helpful Thank you gaura travels. Thank you for assist me for flights
Thank you gaura travels .....!!!!!

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Kiranjit Kaur

Kiranjit KaurSydney, NSW

Very good service

published

No extra fees was charged. Book ticket for India and service provided was really good. I didn’t cancel or adjust my ticket. Will recommend to my friends as well. Thanks

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Harpreet Singh A.

Harpreet Singh A.South East Queensland, QLD

Good

published

Good experience and this is only online booking i am referring to gahsjsnab zbzhzbzbxh szhx ahdhs jshsjs jsjsj jsn ff dd dd dd. Ff ff. Ff. Trf gf. Gy. Tt

Trip CompletedNo
Booking TypeFlights
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Gaura travel

published

Experience was ok n I paid whatever I was told on website.it is not easy to adjust the weight issue as I paid for 15 kg n changed mind due to reason but couldn’t get weight coz I had connected flight from Delhi to Amritsar. Rest was ok

Customer Service
Incentivised ReviewNo
Booking TypeFlights
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Navi Gill

Navi GillGreater Melbourne (Inner), VIC

Really good service

published

I booked a Ticket for my Mom, Service was really good Gaura travels sent reminders at each step for required documentation. Booking ticket was easy and consultants were really helpful.

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Priya

PriyaGreater Melbourne (Outer), VIC

  • 2 reviews

Good service

published

Very quick and reliable service, Customer service is great, trustable services, I would highly recommend Gaura travels to everyone especially Anjali,whosever wants to book flight tickets. Best thing is that they provide service 24/7.

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wonderful service

published

Staff very helpful and very prompt to reply to your queries especially at this time with covid related problems . i would highly recommend gaura travels to everyone for any bookings.

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Manpreet C.

Manpreet C.Greater Melbourne (Inner), VIC

  • Verified customer

Very quick and reliable service, Customer service is great

published

Very quick and reliable service, Customer service is great, trustable services, I would highly recommend Gaura travels to everyone whosoever wants to book flight tickets. Best thing is that they provide service 24/7.

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Manish K.

Manish K.Greater Melbourne (Inner), VIC

Good service

published

Good service. People are available to help and support over the phone the thing which I like is you just need to call then and they help you step by step to book your tickets

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SARAN

SARANGreater Melbourne (Metropolitan), VIC

Very good booking experience

published

Gaura travels have done a good job in giving a good customer experience. The chat feature was good and the operators were prompt on replying. Keep up the good work

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Page 1 of 7

Questions & Answers

Gopal L.

Gopal L.asked

https://www.facebook.com/257296480956288/posts/3353728231313082/

Should I book above ticket?

4 answers
Raj
Raj

Hi Gopal,

Please ask them about refund policy.As per my conversation regarding this ticket there is no guarantee for refund from Guarantee team

Stan
Stan

I managed to get my relative who was stranded here in Melbourne for many months because of Covid 19 restrictions. We booked him on the Chartered flight of Sri Lankan Airlines from Melbourne to Delhi through Gaura Travels. I must say I was very happy with the service provided by them.
Stanley

Bhavya P.
Bhavya P.

Hey , is it true?

Rach

Rachasked

I was about to book my tickets to india has anyone booked recently and had better experience?

5 answers
Arpita P.
Arpita P.

Please be aware before dealing with them

Arpita P.
Arpita P.

I would suggest to book it online rather with them

Rach
Rach

Thank you will look someone else then thank you for reply

Joseph F.

Joseph F.asked

I want to book my ticket by this company, am I risking my money, very bad reviews posted.
Have they changed their behaviour lately.
Please comment?

3 answers
Shobhit M.
Shobhit M.

100% for sure.. do not book unless you want to see yourself frustrated with the pathetic service they provide.

Joseph F.
Joseph F.

Thank you, I will take your advice.
Joe

Joy T.
Joy T.

You are risking not just money but your confidentiality.

Get an answer from our members and Gaura Travel representatives

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