GE Money Personal Loans

GE can't get it right! – Terrible service when calling them and you on the phone over 20 minutes plus. Asked for my ID to update everything and these aholes put a block on my card and didn't tell me and my card declined..useless!! Unfriendly service and their products are expensive..my card has been cut I don't want nothing to do with them full stop.. terrible service and… Read more

if you are planning on joining these so and so think again. 0 stars . one start is too good for these waste of time people.

Don't have anything to do with this company – I have a loan and credit card I got into financial trouble the loan I kept up with it was hard but credit card I canceled at first it was coming down then they changed company since then my card has gone up more than what comes off it after 3 years my card is only $200 of the price I started with it's a joke.

My father passed away - trying to get $3k back is disgusting! – It has been over a month since I sent death certificate and bank details to this company with too many days and conversations to count...and still nothing! For the first four weeks yes we were getting the money returned...but now I’m told ‘we need to look into it’. My elderly mother is not coping with our loss and this just adds another layer to… Read more

her stress & grieving. For me personally I have NEVER dealt with a more incompetent company and contact centre. No wonder we lose faith in big companies who are focused on profit only ! It’s a sad state of reality for consumers!

Horrible – This company is a joke they don't send you your bills which results in you being charged late fees and they charge interest on no interest accounts and charge you for receiving a bill don't ever go with this company.

Daylight roberry – Anyone who wants finance from this company should stay well away from them. They refuse to transfer credit card debt to a personal loan because they prefer to rip you off with a higher interest option.

Not as free as you think – Ge money is charging me 4.95 account fee per month plus 95c for each payment i make. Over due payment fee is $20. I also have 2 interest free charges from purchases and on was about to run out when i reallised they change my payment to the other item to be payed off so the first will run out so i get hit with the 20% interest. Also i made a… Read more

payment on the due date and still got hit by an overdue fee. Was a big fight to get rid of it. I do not recommend ge or latitude. Can't wait to get rid of the card.

The worst financial experience ever – My experience with ge financial company has been the worst thing in my life, this company treat you as an ignorant unimportant number on their screen, I don't wish them on my worst enemy.

SHEISTERS!! – I have a loan with this mob of sheisters! I ran into financial difficulty and had to enter into a debit agreement. All other creditors accepted it, NOT GE (who have changed their name, by the way, without notifying customers!) The only 'assistance' they would offer was a hardship arrangement for three months, which meant I would not pay anything… Read more

for that time but I would still accrue interest and that 3 months would be added to the end of the loan, accruing more interest still! Want a loan GO ELSEWHERE!!!

Rip off, read your contract and hold them to it! – I got a $10,000 loan almost four years ago (it was supposed to be a Three year loan) my minimum payment plan was quoted to me at about $80 per week, so I set up a direct debut with my bank and arranged to pay them back $100 per week, my thoughts were that I would have it payed up more quickly. In my contract, it stated that I would end up paying… Read more

back $2500 in interest at the end of the loan. So far $5200 per year multiplied by Four years amounts to $$20,800! That's $10,800 in interest meaning I was ripped off by $8300.

Lucky for me I kept my contract and I now have it in the hands of an extremely good lawyer who is going after them.

The Worst – They usually hook you in through some sort of interest free purchase, and then they harass and encourage you to borrow more and more, skipping over the fine print. I'm still trying to pay off a loan 7 years later but not really getting anywhere because of the obscenely high interest rates. One of my biggest regrets is getting involved with… Read more

GE, I had no idea how bad they are and I cannot wait to be done with them. They are the lowest of the low.

Avoid at all costs.

Poor service, high fees, no respect! – No respect for anyone, cheats charging ridiculous interest rates and treating you like trash. Would not recommend. Worse is the harassment calls when you miss a dollar off a payment. 12 calls a day!

such load of crap! – these people cheat the hell out of our money! i was paying $350 for months to realise that they were NOT taking out principle. it was just interest only! just be careful when you get a loan with them because you will be paying a lot of interest!

Rip off and fraud – I got a loan in 2012 and having been making payments since then to see that it's only had a couple dollars less and overdraft fee charges been added on. I tried calling them and no help there so I stopped making repayments for the last 2 weeks and haven't heard from them since usually they are calling me every week to say I've been late with my… Read more

payment. Hope these guys have gone down and lost it all! They don't deserve another cent! Useless crap.

Be very careful – Applied for a personal loan with GE. I can not fault their customer service. but and that is a big but, be warned of the interest rate they will offer you. I was approved but the Interest rate was 24%. And that is with a good credit rating with Veda. What rate would they offer to those with a bad credit rating. No doubt they pray on those that are… Read more

desperate. At no point during the call to tell me I was approved was the interest rate mentioned. They even asked will I accept the loan. I had to ask for the rate. No doubt I did not take out the loan.

Terrible!! Avoid This – Unfortunately we are happened to borrow 10 grands for a car loan. We ended up paying more than 21000$$$ and also every time we were charged extra $20 (other fees), don't know what's that.. Most time they post the bill after due date and charged late fee $40 each time. They ripped us off!! Never ever!!! No more GE Money in this life!!

Poor – Found local branch Gee poor customer service manager no idea. Worst company I have dealt with. Went bank got the job done with no dramas and treated like a person unlike ge

Declined For Paying Current Loans On Time? What?? – Got declined on a consolidation for making repayments on current loans at least 12 days in advance of them being due!! Was told that apparently, we were paying them almost 2 weeks late, every month, even though our statement clearly says NO ARREARS and NO OVERDUE amounts. Our repayments are always made well before they are due, but these… Read more

incompetent people thought we were making our repayments late. Well, maybe if you took the time to actually READ the damn statements, you would see that payments are NOT paid late, they are paid in ADVANCE, therefor, no money was needed to be paid on the due date, because they were paid 12 days before!! And the repayments were always above the minimum repayment required too! Absolutely useless and have no idea what they are doing. Clearly can not read!! So [word removed]!!

helpful staff, no problems on loan – When I applied for the loan the staff explained all of the options and everything went through as planned. No problem with payments or anything in between.

Rip off – Quick update - GE have changed their name to Latitude - different name, same sharks..... Thought I was applying for finance through one company however when I got the paperwork found out I had been handballed to GE Money. As I needed the money and had already wasted a week on the application, I went through with it. Loan amount went up to… Read more

$6000.00 after having to pay $250 establishment fee and $750.00 broker fee (which I didn't even know about), percentage rate of 25.99%, monthly fees, a fee charged every time you make extra payments (so obviously don't want the loans paid off early), paying $48.00 a week for 5 years total repayable $12,480.00, am starting to look around for a new loan to pay out this one.

Dont bother using GE Money – I have a personal loan with GE Money, after 5 years of payments of $155 a week, I have come to find that for some reason I still have $10K left to pay, as my current car is now stuffed and does not work no bank or finance company will take me cause I am with GE Money, so now I have no means of transport until I pay the loan out so looks like 2… Read more

minute noodles and water for me for the next 18 months.

when I rang up GE money 7 months ago I was told I only have $13K left to pay. but for some reason over 7 months of payments of $155 a week I still have $10K to pay that does not make sense to me as my calculations I have paid $4340 which should be me back down to $8735. can anyone explain why I still have $10K left to pay.

so just a warning out there don't use GE Money they will rob you big time. all little hidden fee and ripping you off, when I questioned them they also said that I am 6 months in advanced well now that does not make any sense at all. Which should bring me down to $5K left so how they get $10 owing has got me stumped?

THEY HAVE RIPPED MY LIFE SO WHAT EVER YOU DO DON'T USE THEM THEY WILL ROB YOU BLIND.

Worst company I ever dealt with – Took the loan out with them.direct debit was set out by them and then now at the end of the loan they made us extra 3 thousand dollars because they saying now our payment was always overdue and they charged as overdue payments.

They need to be shut down – Took out a $4000 loan, and after 3 years of repayments i'd discovered that I had repaid $8000, and that I still have $2000 to go. Under no circumstances would I have agreed to this. Loan sharks are cheaper. Absolute fraud!

Great at taking new customers. Horrible at looking after the ones they have – I have held my GE Creditline account for about 10 years. I have made numerous purchases via interest free at Harvey Norman and always paid them off well within the time frame. I recently made two large purchases at HN on interest free, requiring an extra $1000 limit on my account (which is a measly limit given my employment). Upon calling them,… Read more

they told me my account was not eligible for a credit limit increase and that I would 'just have to wait, maybe 3 to 6 months'. I was then told, after asking to speak to a manager, that I needed to make 'just one more payment, wait 30 days, then apply for the increase'. They couldn't explain why, even though I have been making fortnightly payments on the last purchase well and above the minimum payment. and paid it off about 2.5 years early.

Today I received my statement. My account is actually $30+ in credit. They want me to make a payment to allow a limit increase when they already have more of my money than they should.

Additionally, I had my wallet stolen in 2008 with my GE card inside. Every time I have made a purchase, I have requested another card. 7 years later, I still don't have one.

Way to go, GE.

Worst customer service – To put it simply. Don't even bother. Just trying to change my name to my married name and get my most recent statement from them has exhausted me to the point of closing my accounts with them. The only way for me to get access to my statements is via their online account manager which NEVER works. Called and asked them to send me a statement and it was like I was asking for free money. absolutely ridiculous!

GE Money Personal Loans Avoid Them – No friendly service,Lazy call backs.Business like attitude in customer service bordering rudeness.High Interest rates even after an excellent credit history.Try to avoid.

No such thing as a loyal or great customer – Keep getting phone calls asking to give us money we are great ge customers in the past and blah blah blah so when we went to do some home renos we went and applied with them for $15000 to which we got approved but with a interest rate of 28.39% which is a complete joke. Both have full time jobs and never late with any payment and this is what they offer their so called valued customers! Never ever will we loan through them again!

Impossible to deal with – I took out a loan 12 months ago with GE, high interest rates even after paying out a previous personal loan. Recently refinanced with ANZ, made out a bank cheque to pay out the GE loan, they can't accept them at the local branch and post them to Melbourne. 5 days later go to purchase a new car and GE still has my vehicle listed as encumbered,… Read more

well sorry we can't do anything locally and we can't phone our head office and follow it up for you because we don't have contact numbers for them we can only email says the manager.

I phone their head office and after being bounced around and having to ring 3 times finally I get through to collections who tell me to try again on Friday and see if the cheque has been processed yet......

What a joke, if I wanted to pay out a loan at the bank a simple payment over the counter gets it done, what's the point of having local offices if they can't service their local customers needs.

Poor communication. Poor limited service. Unprofessional staff.

Meh – They were ok, They were prepared to approved a $6000 loan for me when no one else would look at me twice. The killer was the interest at 32.5% far too high. So a $6000 loan at that interest over 7 years would cost you around $22,000. That's how they make their money so be careful. They werewilling to give me a loan Interest rates astronomically high

Great customer service! – I recently applied for a personal loan to consolidate my debts and was looked after by [name removed] from the Mornington branch. Her manner was friendly and helpful and she made the whole process so quick and easy. It was reassuring to know I could speak to the same person each time instead of re-explaining things to a new person as is the case… Read more

with a lot of financial institutions. The personal service was great and I will be asking for [name removed] again if I ever need financial assistance in the future. The service felt personal and I didn't feel like a number. Quick and easy process.

Excellent – I was very happy with the GE loan we got. We were struggling and no other bank or financial institution would give us a chance. We went to GE finance and they were so helpful and have made our life so much easier and is helping us get ahead in the things we want to do. Thank you very much GE for giving us the break we were after, your staff were… Read more

friendly and made us feel very comfortable when signing up for this loan. Much appreciated and once again, thanks. Easy payment methods INterest rates (but this is on all loans)

High interest rate – I was looking for a loan to fund the installation of solar panels. I needed $10,000. I went to United Financial Services and it turned out they off loaded this to GE. I put in an application and someone from GE rang to say may loan for $10,550 had been approved. Well, that was good news, but where did the different number come from? No one… Read more

knew. The GE interest rate was 14.99%, establishment fee was $250, and early exit fee of about $150. ("about" because it varies, apparently.) I actually went with another company: People's Choice Credit Union because of their better interest rate - see my review under Australian Central Savings and Loans. That I was approved Interest rate was high and they made mistakes