Genforce GT-4000 Inverter Generator 2.5KVA Questions & Answers

Hi, contact these guys , external link  they be able to help

Hi ChrisM, We’ve sold two different models of the GT6000, so in order for our team to confirm the correct replacement part, could you please provide the SKU of your unit along with a photo of the original part? You can send these details through the contact form at: external link . Regards, Jake

Hi there, for specific technical assistance such as fuel line routing or other detailed information regarding your Genforce GT-4000 Inverter Generator (2.5KVA), we suggest contacting our support team directly so we can assist you more accurately. You may reach us via the following link::https://www.edisons.com.au/contact/ However, please note that the unit in question has been obsolete for quite some time and is no longer in production. As a result, we no longer have any technical drawings or schematics available. Additionally, the original production facility is no longer in operation, so we are unable to obtain these documents from the manufacturer.

Hi Mike, We appreciate your initiative in narrowing down the issue to the solenoid on the carburetor. It's great that you were able to get the generator running using a 9-volt battery, which further solidifies the possibility of a faulty solenoid. However, for safety reasons, we wouldn't recommend modifying the original wiring and using a 9-volt battery as a long-term solution.

We recommend you refer to the Genforce GT 6000 user manual for specific troubleshooting steps related to the solenoid or the electronic board. You can access the manual here: external link 

If the manual doesn't provide a solution or you're uncomfortable replacing the solenoid yourself, we recommend contacting a qualified generator repair technician to diagnose and fix the issue.

Kind regards, Jay

Hi the solenoid is fine, otherwise the generator wouldn't start, there is no chance of the 9 volt battery interfering with the electronics of the unit as the cable that should supply the solenoid has been cut, and have attached the battery to the solenoid. The problem is no voltage supply from the electronics.

Hi Mike, Please reach out to us via email at external link  so our team can thoroughly assess the issue and assist you accordingly. Regards, Jay

Hi Brian, The first and most obvious thing would be to check that the choke lever has not been left in the cold position. - Check that the breather on the fuel cap is in the ON position - Check the spark arrestor on the exhaust, this is usually a mesh material and can get clogged up with soot and dust. You can remove this filter and try starting it again. If it works as normal then the filter will need a clean before you re-insert it. - Not enough oil - Ensure the oil is full. If there is no dipstick on your model then the oil should be filled until it is about to come out of the oil filler hole (while the generator is level in the normal upright operating position) - There is a blockage in the fuel line - pop the rubber fuel line off the carby (or injector in the case of diesel) to see if fuel flows out freely. - Oil sensor problem (some models only) - try disconnecting the wire leading to the oil sensor and restarting. This check is only for those familiar with engines.

If theses suggestions don't work, feel free to reach us at support@edisons.com.au

Regards, Jay

Thankyou Jay it was the spark arrestor such a simple fix for a frustrating problem thankyou again

Hi Walter, Thank you for taking the time to write us a question about your product and we apologize for this experience. For any technical assistance, you may reach out support team at support@edisons.com.au so we can assist you in resolving any issues with this generator.

Regards, Jay

Hi I’ve had no issues with mine try and start each item one at a time and wait till the gen kicks back to normal mode if this doesn’t work contact the distributor see email this could be a good start, they are very helpful. sales@edisons.com.au

Hi Peter, Thank you for sharing your experience with us! We are so pleased that you are happy with your purchase and we appreciate the feedback. Be sure to shop with us again soon, we’d love to see you again! Regards, Mitch

I still have no idea where to buy carby

what is the problem with the carby.......unless its been physically damaged, it can be cleaned and returned to service.

Hi John, We thank you for your enquiry in regard to purchasing our parts. Please follow the simple steps below to assist you in purchasing the part you require. 1. Go to the parts finder section of our website - external link  2. Search for the part you require - type the part or product name on the Parts Finder search box 3. Select the part you require 4. Go through the checkout process

Note: The design of some parts has changed between batches. Check if your part physically matches the photos displayed.

Please feel free to contact us at sales@edisons.com.au if you require any further assistance.

Regards, Laura

external link  Hi zJohn , Open up this link and send them a email they should be able to help

Yes it does .

Hi there, I am pleased to advise that this item comes with 15 amp plugs. Also, please know that we have a new version of this model. external link  Please have a look and check the product specifications area to determine if the item suits your need.

All the best,

Mitch Edisons Resolutions Team

Try this email, they are based in Sydney. They are the distributor. sales@edisons.com.au

specifically for the engine, try aliexperss or madeinchina.com. the engines can and do use parts from common series. For example, the conrod to fit my GT-4000 (the oil slinger fell off and caused the rod to seize) comes from a Honda GX-100 series.

Hi again, We have a range of parts available to suit our products. Should you wish to purchase a part simply follow the steps outlined below: 1. Go to this link - external link  2. On our Parts page, find your product and look for the parts that you require 3. Go through the checkout process

You can also reach us directly at support@edisons.com.au

Kind regards,

Edisons Support Team

Sorry mate can't help I sent mine back a while ago as it would not do what I needed it too.

no you are doing nothing wrong. to start a 1.3 kw pressure washer you will need to multiply 1.2 by at least 5 times and really 7 for easy starting. I have the 3.5 max kva models and also a 1.2 kw gerni it don't even look like turning it ove just goes start to over load. unless your pressure washer has soft start and I have never seen one you will need at lest a 6 kva geni. also 1 kva and one kilo watt are not the same one kva equals .8 of a kw.

so a 6kva genset is weaker then a 6 kw model. something many people try to hide and swear it all the same , but the fact remans one kva equals .8 of a kw

i don't know of any pressure washer tiny enough for a 2.5 genset to start so really give up it isn't going to work sorry.