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40% cheaper than Samsung for Fridge Shelves plus Great Service
We wanted to buy some fridge shelves for our Samsung Fridge. We rang Samsung. (That took one hour to get a number to ring.) Samsung's cost was over $130 including $20 delivery!
So we rang Genuine appliance parts - $80 including $8 delivery.
Friendly and efficient service. The lady was more confident on the part SKU than the guy from Samsung.
THE BEST! Contact phone number easy to find, fabulous service when I called, and received the part the next day!
This company is a great find!
Searched high and low to order a part for an old Chef oven to finally stumble upon GA website. Found the part number easily and ordered it. Then looking for parts for my old loved fridge and, lo and behold, came back to GA!! Ordered those and now have another part to find and so happy I can go straight to these guys! Well done GA - filling a great need. Bought my part May 2021.
I was looking for parts for my fridge and I was lucky to have Bridie look after me and steered me in the right direction and advised the right info and about when the parts were available and delivery time. No fuss and correct info
This was much appreciated as you have companies waste your time and confuse you with ridiculous info
Well done Bridie
very good and fast
Ordered a replacement for my westinghouse fridge handle. Item arrived within two days even during COVID-19. The only problem is that the colour is not an exact match. Quite happy anyway. It could have costed twich as much if ordering from ebay.
Don't believe their reviews!! Appalling customer service
Placed an order with this website as they had a banner on the site stating "Normal shipping during Covide in February". After not receiving a confirmation email after purchase (aside from PayPal) nor any communication regarding shipping I called 72 hours later to be told "we don't have any in stock and not sure when we will get them from the supplier".
Needless to say I made it known I was not happy and the reaction was complete indifference. Also the reason given for the website taking the order when they have no stock, "oh the website hasn't...been updated". Yet despite this comment, the misleading and deceptive banner suggesting they are operating as normal, that was able to be updated. Poor service from people they appear to be too lazy to communicate with customers after they have taken their money.
Fantastic service delivery
Amazingly quick service delivery for this Christmas period. I ordered a Samsung dishwasher inlet hose (which I thought would take ages for them to get in stock) on 21st December and it was delivered on 23rd December. I cannot believe how quickly this company was able to process and deliver my product. A big 5 stars from me, and a very happy face :-).
Very happy with Genuine Appliance Parts
Great customer service and good quality products. I’m happy because didn’t take long for the product to arrive. I highly recommend.
Ordered Part on 3 Sep no update its now 17 Oct
Ordered a Part on 3 sep
Had to follow up for an invoice
Sent an email on 4 oct requesting an eta
It's now 17 oct - cant use my oven for over a month
Excellent business to deal with.
I couldn't be happier with my recent purchase from this company after bad experiences elsewhere.
I purchased a part for a Fisher and Paykel washing machine that other distributors and the manufacturer couldn't supply.
Both distributors I dealt with said they had the part in stock at the time of order but didn't actually have the item. After waiting several weeks I had to request a refund.
Genuine Appliance Parts quickly confirmed that they had the part in stock and was about $20 cheaper than the others. I paid for the item and received confirm...
Easy order, quick delivery, good price
I ordered a door shelf for my old F & P fridge. They had one available at a good price and delivered to my Sydney house quickly. The part was easy to identify on their web site and it turned out to be correct. This was in marked contrast to another parts supplier who accepted my order, took my money, and did nothing for 6 weeks
Awesome Customer Service
Eric really went above and beyond to help me find a part I was looking for for my washing machine. From order to receiving the part only took a few days (Melbourne to Adelaide) and the part was exactly what I was looking for and fits like a dream! Thanks Eric, really appreciate your help and look forward to purchasing from you again in the future.
Excellent quick service
I purchased new rangehood filters on Saturday and they arrived today, Wednesday. This was from Melbourne to Sydney even in this difficult time. I expected delay coming from Melbourne during Covid but am extremely happy with service and such a quick delivery. Price was better than some I had seen advertised and perfect fit. Would not hesitate to recommend this company and will use them again if needed.
Excellent service and fast postage!
Just wanted to comment on the service I received from this company. I ordered a flow through heater for my dishwasher from Genuine Appliance Parts and I was beyond impressed with their communication and postage speed. I believe the part was delivered express post and I received it within 3 days. Don’t hesitate to buy all you appliance needs from these guys!
Very happy customer & express post delivery is top notch
I purchased an item on saturday & received it on wednesday only took three days from VIC to QLD. The item was exactly what i needed for my blanco oven & the price with express post were superb This company deserved a 5 stars rating ⭐⭐⭐⭐⭐
Questions & Answers
Just placed an order with them. Some other places were cheaper but reviews on others were not so good so with so many saying good things I have placed an order with them. Hope it goes well. Thanks to all those that took time to post a review about this company. Hoping and cross fingers iot all goes well.
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