Georges

Honestly - George’s is becoming my first go to store now. Clearly marked items in or out of stock, competitive prices, and they will ship the next day. Even the official supplier of some of these products won’t ship the next day after paying for express overnight options. Show details

Georges Cameras Sydney continues to impress. The staff are friendly, approachable, and genuinely know their gear — you feel like you’re talking to people who actually use the equipment, not just sell it. Their prices are very competitive, and it’s refreshing to see a store that keeps a strong range of camera bodies, lenses, and accessories in… Read more

stock.

Whether you’re upgrading, adding to your kit, or just browsing, Georges makes the whole experience easy and enjoyable. A great place for photographers in Sydney.

Made an inquiry over the phone after looking online. Received sound advice prior to making my purchase. Transaction and delivery was quick. Very happy with my purchase. A very good experience. Thank you. Show details

Website is layout is well organised and easy to navigate and checkout steps provide no hassle. Shipping is reliably fast and is one of the few online stores that don’t constantly push for their newsletter to the point of even having to accept an email confirmation to sign up. Great store, my go to for any camera gear Show details

Fantastic service, very fast delivery. Packaged securely for delivery. Best price for Nikon Aculon A211 binoculars. Would highly recommend both binoculars and supplier

The store is a joke. I simply asked for a bit of discount on a $4000 item, as I know there are a cheaper alternative online. I wasn't even asking for a price match. Just wanting to support local store. But they blatantly refused. So I ended up not buying from their store and went online instead. Why does the store think I will still purchase an… Read more

expensive item if they won't give me a small discount? You just lost a large sale. Sorry but I am not sorry if all the retail like George collapse dues to them being arrogant. I will never support this store again. Reading their reviews this is not a good place to buy, buy from online stores instead cut these middle man retails out of business. Don't forget as a customer, I am the one holding the money not you. I can buy the same item from elsewhere.

George's Cameras seem essentially to be engaging in what amounts to drop shipping. They advertise items that they don't currently have in stock and may not have for more than 1 month.It's quite clear from other reviews that my experience is not unique.I ordered on Dec 1 and called them on Dec 8th asking when the item would be shipped.They promised… Read more

to check and call back within 30 minutes. They didn't call back so I called them today and was told that the item is not in stock and won't be available until at least January 5th 2026.There was no indication when I placed my order that this item was out of stock.Whilst I should be too old to worry about lack of a Christmas present it is still a bit disappointing.

Do not be fooled by the cheap prices on the Georges Cameras website. You are charged a “handling fee” on top of shipping for online orders, which is not disclosed until payment, often cancelling out the savings you think you have made on your purchase. Items are falsely shown as in stock on the website, the items are not in stock and it will… Read more

take George’s several weeks to order them from the supplier before they can be shipped to you, if not longer.

Items that are actually in stock still take a week to even be dispatched by Georges, they claim shipping times take 3-7 days but in reality it will be at least two full weeks before you receive your order (if you are lucky).

Customer service is extremely slow to respond to support inquiries, if you then reply to their response you will not get another response and you will have to submit a new inquiry to continue the conversation about what is happening with your order.

Customer service staff will also blatantly lie to you about the status of your order and when it will be shipped. In response to my first inquiry, I was told my items were in stock and would be shipped the next day, they weren’t in stock, they weren’t shipped, it took another three days and another inquiry before I was told the truth.

To make things worse, if you inquire about the delay in the dispatch and shipping of your order, and customer service finally admit they do not have the items that you ordered in stock, customer service staff will then try to make you switch from the “in stock” item you have ordered that is not actually in stock, to a different, more expensive item and have you pay the difference.

If you challenge staff on why an item that was shown as in stock on their website, then later confirmed in writing as in stock by customer service, is not actually in stock, they will just brush it off and say it was a “stock error” and deny any responsibility.

By the time you place your order, inquire with customer service about its delay, wait for them to respond, go back and forth with them on the issue until they finally admit the truth, obtain a refund (which takes up to 10 days), then order the items you needed from another business, you are going to be waiting weeks if not months before you actually receive the items that you set out to purchase.

If like me, you bought the items because you needed them for an upcoming trip, you are completely screwed.

Essentially, Georges undertakes deceptive and unethical business practices in order to obtain a financial advantage over their competitors, (much the same as Digidirect) and they should be avoided at all costs.

I’ll never purchase another item from Georges Cameras and I recommend you spend your money elsewhere, at a reputable retailer.

***EDIT***

After posting this review I was contacted by [Name Removed], the head of sales at Georges Cameras, who attempted to bribe me into removing my review with a store credit.

Take a quick look at the genuine reviews on the Trustpilot or Product Review websites, this is not an isolated incident, it is a frequent occurrence.

It is undoubtedly clear that Georges is deliberately lying about stock on their website and practicing “drop shipping”. I am lodging a complaint with the ACCC as a result of this incident

I live in regional Victoria and ordered a spotting scope from the Chatswood store on a Thursday around lunchtime and it was delivered the next day around lunchtime. That was amazingly quick. Show details

I ordered a camera on a Friday, it was delivered on the Monday. Georges had stock, their systems were honest. They used a good courier with tracking. Wonderful experience. Show details

DON'T SHOP WITH THEM ONLINE, especially if the purchase is time critical. I purchased two items (both displayed as 'in stock') one took a month to arrive - it showed up randomly with no email notifications confirming dispatch/expected arrival etc. The second item is still awol despite numerous email enquiries and having confirmed with them that… Read more

they do have the item in stock. It has been almost two months and it has not arrived. Terrible service.

I was advised by staff that the lens was in stock at their Chatswood warehouse and available for pickup prior to placing my order. After completing the purchase online, I requested an ETA but never received a clear response. Weeks later, I received an email stating the item was ready for collection from their Sydney store. Upon arrival, I was told… Read more

the additional filters had been forgotten and I’d need to either pay $10 for shipping or continue waiting. Extremely disappointing experience — I wouldn’t recommend go elsewhere

My son bought a camera for over $2k yesterday. Didn't have filters he wanted. Took is back less than 24 hours later. WILL NOT GIVE A REFUND. BUY YOUR CAMERA AT JB-HI-FI or SOMEWHERE YOU CAN GET A CASH REFUND. If it is not what you want you'll be stuck. Strange way to run a business. Show details

I have had a technical issue with a product and contacted Georges for some advice on the issue. I can only say that their assistance was of immense help. The staff were responsive, attentive and of great assistance. I have bought products from them previously and have not had an issue with that purchase. They know their stuff and are very very helpful.

Dont bother. really. Same as so many others on here. Ad said in stock. 2 months later "maybe " they will have it at hand. If I ran ny business like that I would have been out of business a long time ago. AVOID AT ALL COSTS

just spoke on the phone to one of your staff members and was advised that you are unable to fulfil my order fully. I was then told that even though you cannot provide me the lens, I would have to pay a restocking fee for the grip I purchased. This is ridiculous as you cannot fully fulfil this order. It is unbelievable that you think you can get… Read more

away with doing this to your customers. I have not picked up any of the items yet and wish to cancel this order.

It is very disappointing after all these years being your customer to be treated like this

Ordered lens protector filter in late August 2024 and paid extra for priority shipping. The website said it was in stock and I received an email a few days later confirming that it was in stock and would be sent soon. Given I was heading overseas, the fact that it was in stock was the only reason I purchased the item from Georges. It was never… Read more

sent or received before I went overseas a couple of weeks later. I finally received the item over six months later in mid March. Absolutely appalling and completely unreliable. Will never use again.

Buyer beware. Terrible experience - along similar lines as other reviews (wish I had looked here prior). Bought items online - no mention of backorder or waiting on stock arrival online or with the invoice emailed after the transaction. When standard delivery time passed I reached out then to be advised that they were waiting on stock. Turned into long drawn out process. Customer service completely incompetent. Took ages to refund my money.

Run away – Ordered online with product due 3-7 days but more importantly, would receive and email confirming date when shipment leaves. 8 days later and no communication. Three emails later, to Georges and no response. Georges Cameras are clearly a scam to take your money. DO NOT USE. RUN. GO ELSEWHERE

Scam Merchants – Ordered 4 things 10 days ago, after a few days they emailed to advised the were out of stock of 1 thing which I advised them to swap out for a cheaper but similar product, they did not refund me the difference, then yesterday, 9 days later I get an email stating they are out of stock of 3 of the items now to which I replied cancel the order, as is… Read more

my right in Australia, they replied saying they would charge me a 10% fee for cancelling an order they didn't have and could not fulfil, obviously I said absolutely not and I have every right to expect a full refund, not only did they ignore me but today they sent 1 of they items just to be smart.

No Service or Stock apparently – I made the mistake of not reading these reviews of Georges before purchasing, then made the second mistake of ordering from Georges online store. I ordered from Georges as they were geographically close to me and I needed something urgent, and they stated the item I wanted was in stock, so I ordered ($1,000+ item). Days later rather than… Read more

receiving any shipping confirmation or update I just receive an email that my ordered is cancelled but no reason why. I checked back online at the item was still listed as in stock so I tried to call them via phone, but could never get through to anyone.

I'm guessing the other reviews here are what happened to me, they are simply misleading customers falsely claiming items are in stock but in reality aren't.

I wouldn't order from them again. Their website looks pretty and is ok to navigate, but they seem to be the only positives.

An ongoing waiting game – I ordered a monitor for my business on December 2nd 2024 with the assurance there would be a delay of no more than three weeks. It's January 23rd 2025 and I've been told stock won't be available until the end of February. Reading through reviews I can see I'm not the only person that has been misled by this company.

They don't provide good customer service – Ordered a $1800 lens on line on December 13. Told twice "shipping within a few days" 31 December told been "delayed" expect it some time next week. Would not assist with shipping, would not offer any help other than wait till next week. Very poor service.

take screen shots of prices before transacting as they change the price – In the Georges Camara online store a seller named [Name Removed] jacked up the lens price by $65.78. During my first enquiry the item in question was already priced at $4183.22. After a day i called up the store and ordered the item, to my surprise the price had risen $4249.00, up by $65.78. I said to the seller by the name [Name Removed] that the… Read more

price had gone up, he spoke rudely and said that is the price. I had no choice but to buy it as it was needed to be shipped ASAP. after a day I brought this up to the former salesman and said they will look into it. So for buyers of camera items in Georges Cameras beware of this salesman by the name of Caleb. take screenshots of the item prices as it may change. In the email that they sent for review, i clicked on the review to bring this up but when I clicked the link for review it says "page not found". I think this might have been orchestrated. With my insistence as i have all the evidence I was able to have the $65.78 reimbursed.