GetCreditScore

GetCreditScore

 Verified
3.7

153 reviews · Statistics

PositivevsNegative
68% · 10447 · 31%

Transparency
1.8 (29)
Rates and Fees
1.8 (19)
Job Satisfaction
1.4 (19)
See the Best Credit Score Repair Services in 2024 as rated by Australians on ProductReview.com.au.

Reviews

153 reviews
hepwildworth
hepwildworthSouth Australia
 

Hopeless

Can never get in to see score but they spam my email regularly. When I could be bothered spending days to log in I noticed a pattern of my score dramatically dropping for no reason and not climbing again. Nothing in arrears my end and ahead in the mortgage so like many others here I am very sus and annoyed enough to write this review.
A complete pain. Do not recommend. Show details
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RomiLee
RomiLeeWAPerth, WA5 posts
 
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China
ChinaACTCanberra 2600, ACT
 

Don't know where they get their info

I have a 'below average' score with these people, but an Excellent score through the highly reputable Illion. I suspect this mob implies your rating is rubbish in order to drive people to third-rate vendors offering high interest credit in the mistaken belief that this is all the credit they can attract... Show details
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Matt P
Matt P5 posts
 

Go elsewhere, 2 factor authentication never works so I can't access my account

I NEVER receive the 2 factor authentication email or text, so I am completely unable to access my account. And to top it off they have no contact us or support that you can reach, the old contact us page comes up with a 404 error. Such a waste of my time, go with someone else that actually cares Show details
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Nikki
NikkiSAMetropolitan Adelaide, SA
 

I despise GetCreditScoreu now, it is not user/client friendly, i cant even access my account or find help with GCS

I cant login at all at GetCreditScoreAu, cant even access help section, says error always. I have not been able to change important info for me such as email or update anything. Worse still i cant find a phone number at GCS at all to contact anyone or to get it changed. Just spent 2 hrs trying to access it even with past emails and passwords,& trying to look up contact numbers, has been so so frigging hard, i want to now close down my account, cant even do that! Im so angry & i cant get any help or do so at all, because i cant access my account!! WT! Warning Do Not Use Them. I will be suing if i dont get remedy. I cant get or find my information or theirs, for emergencies. Its rubbish. Show details
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Rowen
RowenNSWSydney, NSW5 posts
 

No point

There really is no point in logging in to check your credit score because it loads forever and you will never get to see your credit score. Some serious problems with their website. Show details
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jbey
jbeyNSWMid North Coast, NSW25 posts
 

Something is really wrong with their website

The last 2 plus months cannot login even with correct email address and password. No verification email comes with code to login, try another method same deal. Have sent email regarding this, no response. It happened many months' ago also. I would advise giving them a miss. Show details
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SBW16
SBW16NSWSydney, NSW
 

Do Not use this company

I had similar experience as others.

A lot of problems with their website -- links not working, crazy flashing between tabs. If they can't get that right then how do you think you're data is going to be protected? Luckily I didn't get as far as the actual check because they indicated a Medicare card was enough, but once I entered that information, it said I needed a driver's licence or passport. I gave up with some regrets about the information I'd already provided. I'll be keeping an eye out for any dodgy stuff happening as a result of this bad experience. Show details

Mary O.
Mary O.VICGreater Melbourne (Inner), VIC
 

Not what I thought

My score dropped drastically in the process of working with this company, I was promised a lot at the beginning but i went a year and six months with no results so I decided to try another means to improve my credit, an independent credit expert named cyberianx on telegram gave my score the perfect fix it needed. He was able to remove six charge offs and defaulted payments from my credit report. I wish I knew him earlier, things would have been way better. Show details
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taneisha
taneishaVICGreater Melbourne (Inner), VIC5 posts
 

A nightmare to deal with

Dropped by credit score for no reason equifax is confused. This has brought me a great deal of emotional stress and I have struggled to sleep due the stress from this company for the last few months every other company sees my credit score as fine and unchanged.
Allan N.
Allan N.VICGreater Melbourne (Inner), VIC
 

Seems dodgy

A lot of problems with their website -- links not working, crazy flashing between tabs. If they can't get that right then how do you think you're data is going to be protected? Luckily I didn't get as far as the actual check because they indicated a Medicare card was enough, but once I entered that information, it said I needed a driver's licence or passport. I gave up with some regrets about the information I'd already provided. I'll be keeping an eye out for any dodgy stuff happening as a result of this bad experience.
Peter
PeterVICGreater Melbourne (Inner), VIC5 posts
 

they are useless

On my credit report they show expired mortgages and if you ask for correction it will take up to 30 days. All they do is collect everything from us, personal info to sell to other useless partners.
Why are they recommended by banks, that's unacceptable. I am applying for a mortgage but my score is low and cant afford to wait for their corrections.
Brendan
Brendan2 posts
 

It adds to your actual Credit score

I didn’t read the fine print- I read the big bold font where it said doesn’t impact credit rating - went for a major home Reno loan that included all docs review- had to do a self test and found my rating was lowered on the basis of to many credit checks based on emails saying your rating has improved “look now”. I’m an average rating -my wife who we don’t utilise for loans is rated as excellent and the only difference between us (as we are both on the loans ) is the amount of times I click our emails to check my free credit rating- don’t check if ur thinking of going for loans in the future
Jonathon P.
Jonathon P.WAPerth, WA
 

dodgy info

getcreditscore.com.au have many accounts they say are open when they are closed. Where are they getting their info from? They need to fix the account info on the web page.
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Tammy H.
Tammy H.VICGreater Melbourne (Outer), VIC2 posts
 

Low scores

This is the only site that makes out you have a super low credit score when you don't. I used this site once never again, they claim information comes from Equifax, does not my score on Equifax is higher. Not a credible site.
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Questions & Answers

xposzion
xposzion

Hi how do I change my phone number on get credit score please help me I can’t find help any where

GetCreditScore
GetCreditScore   DM   

Dear Sir/Madame, For us to update your mobile number details on your account, please provide your details alongside with your old and new mobile number via contact us form external link .

Kind Regards,

Chathushka W.
Chathushka W.

Hi i created an account, but i am not getting one time passcode for my phone number. what should i do?

John D
John D

Hi, I was told that by using your website that business who would not have access to credit information through a credit report pertaining to a person may then be able to obtain it through you. Is any of that correct?

I have concerns this is mainly a service for data collection after I looked at the website but I haven't read all your policy documents yet.

If I sign up to you and then decide to delete my profile with you, will that remove all the information about me on your system?

Thanks for your time.

John D
John D  
Hurricane Sandy
Hurricane Sandy  

Read this:
https://www.accc.gov.au/media-release/accc-takes-action-against-equifax-formerly-veda

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  • ABN: 96169886891

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