Glamira

Totally satisfied. And recommended Fast and secured postage. On time delivered Show details

This ring is amazingly crafted and it is so beautiful for my pinky. I saw all the bad reviews but I decided to check it out anyway. Im very pleased! I don't understand why its badly reviewed.. I'm going to shop here again when I save enough money. The only downside would be the time it takes for delivery, it was approximately 1.5 weeks late from the initial date it was estimated. But I was patient and it was worth it! Thank you so much! Show details

Glamira had fast processing times! I told them what date I needed my ring by and they got it to me a week earlier. I also love that you can completely customise your ring as much as you want. Show details

Ordered 3/1/26 with initial estimated arrival 15/1. Received email to inform me of a delay from original date. Arrived 21/1. Excellent craftsmanship. Ring is very detailed, with smooth and clean finish. Certificate of Authenticity supplied. Perfect fit. Many thanks to the maker of my ring. Show details

I’ve never purchased jewellery online before I was looking for the perfect ring for my wife for Christmas. Every jeweller that I went to was all made in 9 carat this 18 carat ring that you guys made for my wife’s Christmas day was very special. I will definitely be ordering of you guys again thank you very much for high-quality Show details

Our rings arrived as described and on time - they are just beautiful and fit perfectly. Given Christmas is such a busy period, 5 stars for this company delivering the Jewellery on time. We are extremely happy with the rings and would definitely order from this Jeweller again. The website was easy to use with lots of various options for… Read more

customization with style, material thickness, finish etc. Note: I pre-ordered a ring sizer for $16 from Amazon prior to ordering my rings so I could order the correct ring sizes. That was a worthwhile investment to ensure the rings were sized correctly.

Easy ordering process, quick return & refund too. We ordered two lovely wedding bands knowing the shipping might take longer than advertised (took a week and a half extra) and headed off on holiday to get married with back-up rings. The rings were really high quality with nice engraving and were so easy to order. The only reason we returned them… Read more

was we ended up really liking the back-up rings we chose and my wife found a ring that matched her engagement ring. The refund process was quick and easy and we had the $2800 we spent back on my credit card within days of the package being received at Glamira in Sydney. I would happily order from them again and am looking at getting another male wedding band for myself from them so def recommend, just order early as it can take a week or two longer than advertised.

Was a bit nervous as i purchased before reading reviews however i had a great experience! Ring arrived in just under a month ! Looks to be of high quality standard and exactly as pictured! Did custom engraving and only negative is not very clear this could be because i chose italic/script type font so one of the words isnt clear/bit hard to read but other than that am happy. I would order from Glamira again

Quality of materials and workmanship are consistently excellent. The neck chain is gorgeous. One trivial thing I'd like to mention is that I find the closure/clasp very cumbersome and almost impossible to fasten or undo especially if you have fat fingers. Show details ·  1

I purchased an engagement ring from Glamira and, unfortunately, my experience has been extremely disappointing. After a relatively short time, the bracket holding the central diamond sheared off completely. I took the ring to a professional jeweller, who confirmed it was a manufacturing defect — the break was clean and showed no signs of bending… Read more

or distortion, which would have indicated wear and tear.

I contacted Glamira, explained the situation in detail, and provided clear photographs of the damage. Despite this, they refused to address the problem under their standard warranty, insisting it was not covered. Their customer service repeatedly referred to warranty terms, even though UK consumer law protects customers when goods are faulty due to manufacturing issues.

In short:

Product quality: My ring developed a serious fault that should not occur under normal use.

Customer service: Unhelpful and unwilling to take responsibility despite professional evidence.

Warranty value: Limited — be aware that without an “extended warranty,” you may be left without support, even for faults not caused by you.

I am now left with a broken engagement ring and will have to pursue the matter further through my payment provider and consumer protection channels. Based on my experience, I would urge potential buyers to be cautious.

Delivered with care and quality. Definitely will be buying again. Such beautiful jewellery. Show details

Hi, We ordered my engagement ring through Glamira, a Cannoli, 2ct Black Diamond, solitaire, 18ct White Gold. The ring is absolutely beautiful, true to picture and delivered on time. Heather was absolutely wonderful and so helpful, and we couldn't be any more happier with the whole process from start to finish. We'll definitely be ordering through them again. Melinda Wiegmann Show details

I bought a ring for my girlfriend in January. It was a ring under €400 with a white gold band and two hearts in rose gold. Since it was a surprise, I didn’t know her ring size and got it wrong. So I had to send it in for resizing. So far, so good. It took me almost 2 months to receive the resized ring, and when I finally did, it still didn’t fit… Read more

my girlfriend. On top of that, they got the heart colors wrong — they were yellow gold instead of rose gold.

I was (and still am) deeply disappointed with Glamira, and I didn’t want to wait another two months, so I told them I wanted a refund. I assumed they would give me one since the mistake was entirely theirs — but nothing could be further from the truth.

I insisted many times on getting a refund, and they kept using the excuse that “our policy doesn’t allow it.” I had numerous conversations with Francisco, who is the only person they have in Spain for customer service calls. I know he’s the only one because I called dozens of times, and he was always the one who picked up. Some of those conversations lasted almost an hour.

After many conversations, Francisco told me I had to send the ring back, that they would investigate it, and that after that, they would inform me of the possible options — a refund being one of them.

That turned out to be a complete lie. Yesterday, just a few days after they received the ring, they emailed me saying the ring was in production. They just went ahead and started remaking it without giving me any options. I called Francisco, and he told me it was already in production and that nothing could be done.

So I’m not getting a refund, and now I have to wait nearly two months for a ring that still won’t fit — because, as I said, it still doesn’t fit my girlfriend.

It’s been a horrendous experience, full of emails, calls, lies, and excuses. The only thing I managed to get was a free return shipping label — because, on top of everything, at first, they wanted me to pay the €10 for sending the incorrectly colored ring back.

They have an awful anti-consumer policy. I had planned to buy an expensive ring from them in the future, at least €1500, but now I’ll never buy anything from them again. This has been the worst shopping experience of my life.

A Dishonest Business – Received ring on time. Seemed fine, but I’m no jeweller. After two years of light wear, the yellow gold rim has detached from the rest of the ring as though it was stuck on with cheap glue that has degraded. I know lots of blokes who wear their rings to hard labouring jobs and their rings are in fine condition after far more years than this. Under… Read more

Australia Consumer Law, you have the right to expect a product lasts a “reasonable amount of time”. I’m of the opinion that a wedding ring should last much longer than two years.

When emailing with the company, the replies were clearly being copied and pasted from an AI generator. When I insisted on speaking to someone on the phone they mucked me around with the call time. Lady on the phone seemed to agree with me when she looked at the photos that a properly manufactured ring should not fall apart like mine had. Said she’d “speak to her team” and get back to me. Emailed later to say their warrantee doesn’t cover “accidental damage”.

This is a fundamentally dishonest business and it should be run out of town as quickly as possible. No one should be allowed to operate in this manner.

UPDATE: After involving Australian Consumer Affairs, Glamira finally agreed to repair the ring. The ring was returned with a fault, the yellow gold rim wasn’t properly soldered back together, meaning there was a small crack/hole in my ring. I took photos and sent it to Glamira. They replied saying it was not present when they had sent it and sent me a video in which I could clearly see the exact same fault! When I pointed this out, Glamira has totally denied that they can see this fault. I will upload the photos for you to see for yourself. One is the photo I took of the ring minutes after unboxing it. The other is a screenshot of the video that Glamira sent to “prove” it was in perfect condition. They are trying to make me think I’m crazy.

Looks nice but durability and quality is terrible – Purchase an engagement ring from them and it looks nice, but the band broke very shortly afterwards due to poor quality and terrible design with the band under the stone being extremely thin. After emailing them I received automated replies and lots of jargon trying to avoid repairing it. Still haven't resolve the issue. Would not recommend … Read more

Update - taken the matter to Consumer Protection to try and resolve the warranty issue and Glamira completely refused to participate or enter into any talks.