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Glass Angel is no longer operating/trading. See the Best Beauty Product Retailers.
85 reviews
1 Vicki  · Scam. Don't buy – Scam. Don't buy from them. I spent $53. in February and never received my products. They won't answer any of my emails.
1 Fitzroy  · Lodging to ACCC – Definitely fraud company. Bought 12 products , it’s been a month and nothing to show.
1 Anna  · SCAM!! – This company is a scam.. its been a month i ordered a product.. haven’t received it yet.. i should have checked the reviews before ordering.
1 Archana Gautam  · SCAMMERS – This is a SCAM. I ordered my product 2 months ago but haven’t heard back from them. Please don’t buy anything from them.
1 Steven  · Pathetic customer service. Stay away – Very bad customer service. Products have not arrived for 2 months. They won’t reply to your enquiries.
1 Farnaz  · Scam site – Did not receive items or response to emails. Do not buy from this site! Was able to get a refund from PayPal.
iamDSY
iamDSYNSW
  Verified

Scammer – Ordered skincare from this website and all i got was a confirmation email. It's been a month and I haven't received my products, no updates or anything. They don't answer emails nor phone calls. WARNING: Don't get scammed by this company. Show details

Syd BB
Syd BBNSW
 

AVOID THIS COMPANY! You will never receive your order from this business – Absolutely disgusting company, never ever order from them! I spent over $200 on their website back in November last year for Christmas presents, it is now February and I’ve heard nothing and have not received a single product that I’ve ordered. I made a chargeback claim through my bank and guess what! They responded for the first time … by… Read more

challenging the chargeback with evidence of an order confirmation only, but missing the most important tracking info because it doesn’t exist. Pathetic way to steal peoples money. Reporting these thieves through platform I can.

Miss P
Miss PQLD
 

No delivery, no communication, no replies – Order placed 10th December 2023. No response to emails regarding delivery or tracking. Now 30th January 2024. DO NOT PURCHASE FROM THIS COMPANY.

Reviews with attachments

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Perth
PerthWA5 posts
 

Rosemary shampoo – Thought they scammed me a month ago but now they send me the product. I’m confused why people here haven’t got their product but why they send me? But yes I did receive the product now. Show details

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Rachel C.
Rachel C.VIC2 posts
  Verified

Scam website! Do NOT order you won’t receive products! – I ordered a product from Glass Angel Skincare on the 12/09/23 and stupidly only checked reviews on the product but not the website! I was very disappointed to click onto the reviews and realise it’s a scam site. Don’t bother ordering you won’t receive your products! Emails/communication gets ignored and you won’t get anything from them. Luckily… Read more

I ordered through PayPal and put a claim in and received my money back. If anyone has ordered and hasn’t received their product would recommend doing that. But anyone reading this before ordering do NOT order from this scam company!!

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LeeR
LeeR
 

SCAM ALERT – I purchased the Byoma - Melting Balm Cleanser middle of August 2023. I have not received this item and after numerous emails to the company asking where my item is I have not once received a reply. I would be extremely cautious buying from this site as you may find your money gone and nothing to show for it. Very bad customer service with no… Read more

response to numerous emails. I will be following up with the financial institution for recovery and potential fraud. 'Buyer Be Aware'

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Nishat Tauheed
Nishat Tauheed2 posts
  Verified

[Name Removed]- still keeps site open to fund lifestyle – Big order placed a month ago, absolutely zilch correspondence since. No shipping confirmation. No pick up to calls. No replies to emails. Unsurprisingly, the official Instagram has all comments and messages turned off. [Name Removed], the site’s sole owner, is a Western Sydney Uni Business graduate, who initially did his best to run the company,… Read more

but has posted about losing stock. He has now obviously bailed on the company, but continues to advertise discounts and collect payment, to fund his lifestyle and wedding to [Name Removed]- who has left a fake review here! These two are profiting off a scam without a guilty conscious. If you did your research into this company before placing an order, no, I am not just an angry customer upset about a long shipping time, this is literally a scam - no products will ever arrive because [Name Removed] has lost them.

I am looking into reporting him & pursuing a criminal charge. I encourage all the other reviewers here to do the same.

His address if you want to send him a letter: 32 Talana Hill Drive, Edmondson Park, NSW 2174, Australia

Nishat Tauheed
Nishat Tauheed   

His name is Ahzar Shamim. That info is available publically and does not need to be censored.

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Ella K.
Ella K.
 

I love this sun stick and will keep re buying this!! – It’s so soft and doesn’t show up after you have used it! I was very satisfied with the product and how it arrived.

Positive reviews

Aaliyah
AaliyahNSW
 

Amazing service – Every time I order it’s amazing service they always ship it out within in the week and always have little extra samples. I love the range of products they have for different skin types are price ranges definitely recommend

Pots
Pots
 

Package Arrived So Quickly – I orders this on Wednesday night think it would come in next Monday. But it only took two days! The website is so easy to use. They have a broad range of products and brands available. Will definitely be ordering from here again. Show details

ashlee
ashlee
 

heavenly~♡︎ – glassangel is my one stop shop for skincare, make up & hair care! super quick shipping & very considerate packing~ i recommend them to everyone ଘ(੭*ˊᵕˋ)੭* ੈ♡‧₊˚

Negative reviews

Xiu K.
Xiu K.ACT6 posts
 

This is a scam company – I have ordered the product for coming a month. If I have read the reviews, I would never have ordered. They don't answer your phone call or your email. Please don't be cheated by them if you are reading this review. Show details

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Fiona
FionaNSW8 posts
 

Avoid at all costs – The company does not communicate or respond. I sent them several messages and they turned off the 'contact us' so I could not send them any more messages about my order. The only message they sent wasn't an apology but they will let me know when the order has been shipped. I know this deliberately switches the 'contact us' function off just for… Read more

me, because when I go to their website it allows me to leave a message. I have left a message for a refund and I doubt they will respond. I refuse to support businesses that treat their customers like rubbish. I'd rather pay more than deal with these unresponsive knitwits.

Debbie R.
Debbie R.NSW2 posts
 

Unreliable – This product took so long to arrive I didn’t think it was coming. I reported them as a scam. They would not answer nor reply to any emails. The mobile phone number was never answered. They then they suddenly the products showed up…..?? Stay clear of this one ☝️ Show details

Recent reviews

Ana Tembleque
Ana TemblequeQLD
 

IT IS A SCAM – Please do not make the same mistake as me and don’t buy anything here, I’ve been waiting 2 months for my order, charged me the full price and still haven’t received anything yet. Sent three emails, no replies. Sent numerous instagram direct messages and no replies. They’ve blocked all the comments on their Instagram posts for all the complaints their customers have. We’ve all been scammed. So disappointed and angry.

Maddi
Maddi
 

Didn't send products – Had to go through paypal to get a refund. No response from glass angel

Charlie
Charlie
 

SCAMMER – Darn - I can’t believe how gullible I was! What is this world coming to. Azhar you are a disgusting creature stealing from decent humans. Karma will catch up with you. Show details

Peta
Peta
 

Do not order! Scam! – Ordered in JULY! Is now October still hasn’t been sent! Customer service no longer responding to emails or calls.don’t waste your money Show details

Cesar U.
Cesar U.NSW3 posts
 

Scammer!!! Beware – Don't ever buy from this person. Full of promises but never deliver. In the end, he stopped replying completely. Not sure why rating is required when I don't even want to give this person a one.

Krystal
Krystal5 posts
 

SCAM SITE – This site is a scam website. Do not buy from them ever. Show details

Not Happy
Not HappyVictoria
 

Scammers – Do not give this site your money. Scammers, no responses , no products delivered. Disgusting

Beauty Product Retailers

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JWP
JWPTAS
 

SCAMMER – I ordered about 170 dollars on 2 December 2022. I have attempted to email, call him and message him. A few weeks later the owner posted that he had stock issues and would issue out refunds. This never occurred either. I have attempted to reclaim this via my bank but as the order did not have a due date (as the owner had not intended to fulfil the order.) Still to this day, 15/10/2023 I have not received a refund. Show details

Lateefah O.
Lateefah O.
 

SCAMMM – ordered almost a month ago and product never arrived Instagram handle is: azhar.shahim for y'all who want it

pfaugirl
pfaugirl2 posts
 

SCAM COMPANY! DO NOT BUY!!!! – I bought $100 worth of products from this "company" on 16 September through Paypal, with shipping method as Express Post. I never received an email from them stating my products were shipped. I emailed them a few times through their website because they've deactivated comments on their social media pages - BIG RED FLAG!! I have not heard back… Read more

from them and have since opened a case through Paypal. I still have not received ANYTHING!! And have not received a refund either. DO NOT BUY FROM THIS SCAM COMPANY!!!!

Abigail
AbigailNSW2 posts
 

This website is a scammer – Ordered and never received the items. I Contacted 3 times via email, website and text message, but no responses! Show details

Ash
Ash
 

Scam never received product, and no response – One month on, multiple emails with no response, my product never showed up This is a scam website Show details

Família L.
Família L.
 

SCAM AWARENESS – I buy a lot of products from this website and unfortunately was one of the thousand of peoples that have been scammed by them l. Have never received the products or any update from my products. No response from the costumer service has been sent several emails. So do yourself a favour and do not buy from them or else you going to loose money!!!

Manda
Manda6 posts
  Verified

Scam No Response from Business – Attempted contact multiple times. Phone goes to voicemail immediately and no reply. Do not buy from here.

Renee h.
Renee h.5 posts
 

SCAM Warning – This company will not send your order. Nor will they reply to any emails/messages. I am in the process of reporting them to fair trade. Absolute disgrace! Show details

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