Glassguard Miracle Mould Removal Gel

Bought online comes in a well marketed box, product left on as per instructions 3-5 hours then wiped off, was thick goo that did absolutely nothing to remove black mould, scam product. Show details

I bought the mould gel and glass cleaner. They were both expensive but gel DID NOT work at all. I feel scammed. I even applied it on generously and redid it and scrubbed it. I want my money back for the gel. I'll keep the glass cleaner cuz it works okay. I should have just bought a sample first. Tsk.

Nothing else worked on the mould in our shower grout and I was highly sceptical that this would work so only bought the smallest tube of mould removal gel… It works really well. I should have bought the larger tube. I told my friend about it and she’s been using it for years. I’m mad that she didn’t tell me about it earlier. I forgot about it… Read more ·  1

and accidentally left it on for 8 hrs instead of 5 hrs and it hasn’t stained or damaged the grout. No scrubbing was required. The small area in the photo and another I treated would have used about $4 worth of gel. The smell was fine with the bathroom door open. Before and after pictures attached. I was a bit gobsmacked at how well it worked and have been telling everyone I know to buy this product. I bought the 300ml tube for $35 with delivery.

Does not work australians please do not buy this product very dissappionting Show details

Oh my gosh! – Oh my gosh, I'll be honest - I did not believe it when I saw the ads, however, I was left with no choice but to order some of the miracle mould as I had scrubbed my grout that many times with no result. I am absolutely mind blown - this stuff is amazing!!! To think of all those hours I spent scrubbing!! Show details ·  1

The mold remover is the most amazing product I've ever used! I did use it twice in some parts in my shower but after it looked like new. Even my real-estate agent asked the name of this product after seeing my shower and ceiling. It's been 5 months and the mold has not come back. Show details ·  1

Amazing! – Okay, I’m always skeptical about these kinds of things, but as I’m a renter with a really nice white bathroom, and under the tap area in the combined shower/bath where the water continues to drip constantly, a build up occurred and for the life of me I couldn’t manage to get it off as it’s silicone where the bath has been sealed to the tiles. I… Read more ·  1

thought I’d give it a go.

To start, the bottle itself was bigger than I expected it to be and was fairly happy about that. It comes sealed and with a separate nozzle you attach before usage.

I made sure the room had been cleaned a couple days prior so it wasn’t doing work on unnecessary dirt, then I put it on and left it for 5 hours. Just a side note: it doesn’t smell too bad, after a couple of hours I checked and it had a faint cleaner smell but nothing like your regular mould killer.

As our bathroom has no window, I kept the ceiling fan going the whole time just for the sake of everyone’s health, and shut the door. I periodically checked it through the day and under the product, I could visibly see it working.

When my alarm went off I went and had a quick shower, in the process I used hot water to get rid of it.

I’m actually amazed this works! It didn’t get 100% of it, however I think on a second round that will be gone too. It’s definitely done what it says it does and it looks soooo much better. Worth your money!

Unfulfilled Promises & ZERO Customer Service at Glassguard Australia – I placed an order with Glassguard Australia 13 days ago, hopeful for a smooth transaction. However, as days passed without receiving a tracking number, my concern grew. Five days ago, I reached out to inquire about my order's status, only to learn that my items had neither been packed nor shipped. The explanation provided suggested that the… Read more

company was ‘behind schedule’ with packing orders.

As further days passed, my attempts to seek clarity and resolution through their customer service—via the 1300 number, Live Chat, and email—were met with silence over several days. No one answers the phone, nor is the chat ‘live’. In a stark contrast to this lack of communication, my request for a refund was processed immediately, accompanied only by a generic response devoid of any personal acknowledgment or apology for the inconvenience caused.

This level of neglect from Glassguard Australia is alarmingly indicative of either serious internal issues, supply chain problems, or questionable business ethics. Buyers should be wary of engaging with a company that exhibits such disregard for customer communication and service.

To offer constructive feedback:

Glassguard Australia would greatly benefit from adopting a policy of transparency and honesty with their customers. Should there be issues with stock availability or if products are being drop-shipped from overseas, customers deserve to be informed upfront. Accurate estimates on waiting times, active and responsive customer service on all platforms, and genuine engagement with customer inquiries are crucial for improving the customer experience.

It is unreasonable and extraordinarily frustrating for customers to find themselves in a position where they must chase after the company just to receive basic updates and information.

It works but there are a few tricks to it – This product works well; you can see in the images I have attached (before and only after an hour, it is recommended to leave for 3-5 hours). The few things that I have not seen in the reviews and/or on the box that are worth noting are: 1. Shake WELL before use. The gel and the liquid bit separates in the tube. I have shaken it until I couldn't… Read more ·  1

hear the liquid move and when using it I have realised I could have shaken it even more. I'd say put on a timer and shake it 2+mins after the liquid moving around stops. It would have been nice if they'd put this on the box as an instruction. 2. It's not very easy to work with. The gel is silicone thick and hard to squeeze out of the tube. My hands were cramping by the end of the tube. Get a 'large' size tube squeezer. It would be nice if the product came in a better packaging that included some sort of squeezer. 3. One large tube is not enough product, you need more. I had the 300 ml bottle and it was enough for only the 2 sides of my shower cabin. 2 tubes would have covered the whole shower I believe.

A few other notes: Although hard to squeeze through the tiny hole, this makes the product reach the hard to reach/scrub joints of the shower. The product, in my experience, cannot penetrate under the silicone and remove the mold that has formed there. (We have some clear silicone around the glass panels of the shower cabin) Scrubbing the product in is counter-productive, it's better to let it sit on the area rather then thinning it out by scrubbing. I did not get a very strong bleach smell from this product. I have Mould Away spray (from Aldi) which has a stronger bleach smell and did absolutely nothing to clean my shower.

I would 100% recommend this product.

False advertising – A [Content Removed] in essence but falsely advertised as environmental friendly. I bought it and could clearly smell bleach upon application. When checked ingredient list, it indeed contains Sodium Hypochlorite, an active ingredient in bleach and is known for its strong oxidizing and disinfecting properties but also harmful to ecosystem. Dishonest business, don’t recommend. Btw, it also broke down the silicone round our sink ):

Worked for me – I was very sceptical, I've got an old shower which the grout is questionable at best. Previous owners even put grout over mould. Used one full 300ml and then some more from the second, left on over night. Not perfect, but one hell of a lot better. Feel a lot better about showering in this! Will continue to buy to keep this at bay till I can re do the bathroom . Show details ·  1