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Gliderol Garage Doors

Gliderol Garage Doors

Online Store, Physical Store
1.8 from 47 reviews

Reviews

1.8

47 reviews
5
(8)
4
(0)
3
(1)
2
(2)
1
(36)
  • Product Quality
    2.0 (15)
  • Return Claim MadeYes (1) · No (14)
  • Job Satisfaction
    2.0 (8)
  • Customer Service
    3.0 (4)
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Bill

BillGreater Melbourne (Outer), VIC

Avoid like the plague

published

Door sounds terrible - clunks and whines so loudly it can be heard by our neighbour across the street. Service tech says the sound is coming from the motor but Gliderol don't want to take any responsibility for their faulty product even though it's only 2 1/2 years since installation in a new home.

Customer Service
Product Quality
Return Claim MadeNo
Bruce

BruceGreater Melbourne (Outer), VIC

  • 2 reviews

Gliderol Garage Doors; Great product works well.

published

We have had a Gliderol Glidermatic Garage door for 25 years and 1 service by Fantastic Garage Doors during the years- we have decided to replace it with a new Gliderol Door as we have been very pleased with Gliderol Products and Fantastic Garage Doors is doing the replacement work - Ohh there isn’t any wrong with the Old door just that it is old and should be retired after 25 successfully working well at all times. And still going strong. Anyone want a second hand Gliderol Garage Door its still works well.

Product Quality
Return Claim MadeNo

Terrible

published

Called Gliderol to come and look at door. told me they would ring an hour before turning up but did not.
booked job in - gave rough time did not turn up as were too busy with other jobs. booked another day at specific time. did not turn up. rang them and they said they had to reschedule. I told them not to bother

Return Claim MadeNo
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Henpecked

Henpeckedsouth australia, 5043

  • 13 reviews
  • 10 likes

Adelaide Install - on time, on budget, Sales person quote and installer both V good.

published

Shane came and quoted, almost exactly 4 weeks later, Luke came and installed. It was on time, on budget, and a very clean install. Shane was one of the more competent guys who came to quote from various businesses, Luke was clean, tidy, knew what he was doing and was perhaps their most experienced sub-contractor.
I was very happy with both of these guys, I think your experience clearly depends upon who you get and how well your shed/garage/carport is built and prepared. I also think your own attitude may well play a part.
I don't know about longevity as yet , but I'm very happy to recommend both these guys here in Adelaide.
I'll report back in 12 months

Customer Service
Product Quality
Job Satisfaction
Return Claim MadeNo
Store LocationAdelaide
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nick....

nick....Kedron

  • 7 reviews
  • 7 likes

Run Run Run Run AWAY !!!

published

This is a genuine one start review. Everything about this company is terrible. The only thing that’s worse than their complete lack of concern for their customers is the quality of their garage doors. In less than one year the tin foil dodgy so called garage door we bought literally fell apart. When we called them out to assess the door they accused us of hitting it with our car !!! That’s the kind of service you can expect. They provide a completely dodgy unsafe product and then accuse you of causing the damage. I literally hope they go under.

Customer Service
Product Quality
Job Satisfaction
Return Claim MadeYes
Store LocationQld
See all answers
Angel

AngelMetropolitan Adelaide, SA

  • 2 reviews
  • 6 likes

Gliderol sells bad quality garage door openers and have a bad maintenance service

published
Product Quality
Maudie

Maudie

  • 5 reviews
  • 7 likes

Please keep the door shut

published

We had quite a few issues with the automation of our Gliderol Roller door and finally had a replacement motor sent to us. All has been going reasonably well until 6 months ago. Frequently when using the remote to close the door (on our way out) we come home to find the door fully open??? And so it needs resetting... frequently. Not good to go out presuming your home is safely locked up but that tricky little gadget (the remote) or (the motor) thinks otherwise. And so after all the issues we have had right from the day of purchase I would not recommend a Gliderol Roller Door for your garage. This unit is only 4 yrs 6 months old. Don't feel like the expense of replacing it.

Product Quality
Job Satisfaction
Return Claim MadeNo
Melinda

MelindaGreater Melbourne (Outer), VIC

  • 2 reviews
  • 2 likes

Terrible service.

published

Garage door company that installed a Gliderol door for a client. Terrible oil canning. Finally got the to replace panels. Still oil canning. No help from this company. Will never recommend their doors as they say oil canning is to their standard. I wouldn’t like it on my house so why should they supply like that. Will not compensate the client in any way or refund even part of their money. Or replace. Makes our business look incompetent. “Up to their standards”. Their standard is terrible. Do not ever recommend Or use Gliderol doors.

Product Quality
Job Satisfaction
Return Claim MadeNo
Jim

JimCentral Queensland, QLD

  • 2 reviews

3 months old

published

POOREST QUALITY. 3 months old. 5 high bay roller doors supplied by shed builders with his shed kit. 2 replaced by shed builder. Not game to open any of the 5 doors as they get stuck, unroll unevenly due to the lack of structure support. Took me 4 hours the other day to fix the door so I could lock up the shed.

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Mazzab

MazzabSouth East Queensland, QLD

  • 7 reviews
  • 3 likes

6 days of use in new lifestyle village build - door not able to be used - cannot lock my home!-

published
Product Quality
Return Claim MadeNo
1 comment
Mazzab
Mazzab
Tricia

TriciaPerth, WA

  • 8 reviews
  • 4 likes

Never buy this brand

published

Our builder used Gliderol. After a year the bottom rusted. As they are no longer in WA it was their agent that quoted over $1000 to replace one section. Its better value for money to buy a complete new door of a different brand.

Product Quality
Job Satisfaction
Return Claim MadeNo
Andrew M.

Andrew M.Metropolitan Adelaide, SA

Lasted 7 months

published

My original roller door not a glide roller lasted 14 years. Had a gliderol door fitted after my original door damaged by wind. Gliderol door lasted 7 months. The tracks bent and the door had stress ripples throughout. Contacted gliderol and they said as wind caused it no warranty. They would send someone out at my cost. Were not interested at all. Door has now been replaced.

Product Quality
Return Claim MadeNo
Don Johnson

Don JohnsonSouth East Queensland, QLD

Horrible low quality junk!

published
Product Quality
Return Claim MadeNo
Randall

RandallSouth East Queensland, QLD

  • 7 reviews
  • 1 like

Hopeless company.

published
Product Quality
Return Claim MadeNo
Amanda C.

Amanda C.

  • 4 reviews
  • 1 like

Biggest piece of junk I’ve come across

published
Product Quality
Job Satisfaction
Return Claim MadeNo
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Donna M.

Donna M.Metropolitan Adelaide, SA

Do NOT use this company

published

They replaced 2 existing doors to our house and in the process of this install cracked and damaged the brick piers. Follow them up numerous times they do not respond and this was va email and phone calls and no response until you mention your next stop is Consumer Affairs and then they start quoting the terms of their warranty does not cover any damage they cause to your property during the install process.
I would not recommend them to anyone!!

Product Quality
Job Satisfaction
Return Claim MadeNo
James D.

James D.

  • 2 reviews
  • 1 like

Return customer

published

Have used Gliderol for many years and have never had a problem with any of their doors.
Always provided us with good quality Australian made doors.
The GRD factory fit motors are great for jobs with minimal sideroom.

Customer Service
Product Quality
Job Satisfaction
Return Claim MadeNo
Store LocationSmithfield
See all answers
Chutz

ChutzGold Coast

  • 2 reviews
  • 3 likes

Gliderol Industrial roller doors are garbage

published

We bought a brand new Gliderol 6m high by 5.5m wide direct from Gliderol and had them install it in a new factory.
Within 12 months the motor (the size of a cars windscreen wiper motor) had failed and the door was spinning. Gliderol sent a service guy out who just jammed a heap of 40mm tex screws into the plastic barrel. For the next year every time we manually pulled the door up metal from the door would drop out, the door tore itself to pieces. Gliderol would not come back out to inspect, since getting up on the ladder and seeing how these doors are made, I can assure you they are cheap junk. An Industrial Roller Door should last 20 years, this door lasted 3 and we had to rip it out.

Jack

Jack

  • 2 reviews
  • 2 likes

Stuff you around

published

We bought the door with flat panels. They had ripples all the way through them. We called them up and they said it was something called canning. Finally got them to replace it with a door that looked worse, this time after getting the runaround they finally replace it again but it looks just like the first one. Not only does it look terrible you need to drive all the way up to the door and point the remote at it. If you have it to low in the car, it won’t work. And it’s really noisy.

Brad M

Brad MSouth East Queensland, QLD

Gliderol Glidermatic door that won’t close

published

My partner had an electronic door installed when her house was built. The door has not worked properly since it was installed. The door goes up and down whenever it likes. It came down whilst my partner was reversing out and caused $600 worth of damage. Today it won’t shut and the idiot I spoke to could not help with a contact to fix it on a Saturday He said he could not help. I will report to Gliderol on Monday. The service is bloody ridiculous and is non existent. The last person that came out after the car was damaged looked at it and said it seemed okay. Hopeless. Would not recommend this type of door to anyone It will also be put on Facebook to warn others about these doors.

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Questions & Answers

Ryan

Ryanasked

Gliderol Garage Doors

We washed the door and now when its down it continues to beep 3 times every couple seconds

No answers
Ameer

Ameerasked

Gliderol Garage Doors

My garage door does not close electrically.it opens normal. any ideas?
Glycerol.

No answers
William Steele

William Steeleasked

VIC, Dandenong South

I have a blown 24V bulb in my Gliderol panel lift garage door. Where can I purchase replacement bulbs ?

No answers

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