Global Shop Direct

I like getting stuff from global direct and I also have a lady that rings me on a monthly basis which is such a nice person. I love hearing from her. She’s always a laugh and I always purchase something but 90% of the time I’m very happy with my purchases, thank you. Diabetes Diabetes t Show reply

Dishonesty never PAYS – Still waiting for the 3 original recipe books included with the PowerXL Airfryer Oven. They keep sending me the crap, that they don’t want, Very Very disappointed with their DISHONESTY.

Quick and efficient internet ordering, payment method, service and delivery. Show details ·  1

I purchased the 7 meter version, it is as good as advertised, however it isn't as light as stated and I still needed to use a ladder to reach my Solar Panels which it cleaned very well. I highly reccomend this product. Show details ·  1

A wonderful and exceptional service from customer service,everything that she said was accurate.Ibought the clever chef to take with me back to the Netherlands as a gift for our granddaughter. The customer care lady calmed my nerves n assured me it would arrive on time before we left Australia. Excellent service. Show details ·  1

First one did not work. The pump system did not pump water up on to the mop. Returned and received refund. Ordered a second. This one works pretty much as advertised. Show details ·  1

This review is about the service provided by Global Direct, not the product itself, as after 13 days I’m still waiting for it. Ordered on 22nd August, issued a tracking number on 24th August through Aramex. After a number of enquires to Global Direct I am constantly reassured the parcel is out for delivery, yet tracking has not been updated since… Read more

the 24th, saying the parcel is currently being prepared by the sender for a courier to collect from them. Poorest service within Australia that I have ever dealt with.

SHINE AND SEAL product, makes very little difference, shows up "swirl" marks, did my ute, then the car as thought it may be the paint on the ute. Both same result. I regrettably put product on windows, as suggested, - greasy film even after rubbing it off as suggested, took ages and still not clear enough, using the supermarket window cleaner to… Read more

get it off. The 'free' vacuum cleaner, has a useless 12v cigarette lighter power plug. No cars for the last so many, many, years now, have a cigarette lighter plug., so, recent vehicles do not have a cigarette lighter plug in cars, they're obsolete now, there-fore no one uses a cord with a cigarette lighter power plug. Car vacuum cleaner useless therefore. Unless you have a very old vehicle. Its a product hard to sell now a days. There is no invoice in the box. You take information off the carton the product was delivered in. The product did not do as it claimed to do on the TTV advertisement and I would like a full refund. Product received 27/7/6 and returned it by post, via Inverell Poste Office two days later - on the 29/7/26. My invoice/order number is- GW02195786 and as of todays date, 6/8/26, I have not received a refund. Please respond to when I will receive my refund. ***I used the return address to return product, as there was absolutely no invoice, or any written material in the box, just the product!***

Not happy with there service as 10 days ago my mum ordered the indoor automatic clothes line, & we rang 10 days afterwards to find out her order won't be in depot till 10th August & then it will take another 10 business days to receive it, but they make sure they took the money out of her bank account.. by right Global direct should refund her… Read more

money & give her a free one. There excuse was there ordering more because of demands. No excuse for bad service. Not happy with there service

The product is perfect for its intended purpose. The ordering process and communication was excellent. The packaging was robust and the product arrived in perfect condition. Show reply

We were very pleased with the eezy breezy cloth’s drier and likewise disappointed when it stopped working after a few weeks. However the positive response from global shop direct and the painless replacement of the product gives us confidence to purchase other products from this company. Show details ·  1

1. I Love my Vonhome Electric Knife- so easy to use, does a perfect job & has great safety features. Looking forward to purchasing one for my sister's family soon. 2. We were amazed with our Pocket Hose. Got the largest one to reach all corners of our garden. The pressure washer attached to the Pocket Hose was excellent and so much more...We've been umming about this for ages, soooo glad we finally got it. Thanks heaps Show details ·  1

We were very impressed with how we were treated on the phone the sales person was really helpful and we are extremely impressed with the pocket hose it does what it says in the advertisement. Show details ·  1

Easy to order and delivered quickly. The 5 minute clever chef is smaller than I expected, it only holds enough for one small serving and takes a while to warm up and then 5 minutes to produce an omlette. However the cooked omelette was quite palatable but only small. Providing a meal for 2 would take quite a while. Show details ·  1

Global shop is a pleasure to deal with I have bought a few products and always delivery on time ,I now have global shop call me when there are great specials coming up great customer service well done global shop.easy to navigate the store and if you are not sure about something give them a call. Show details ·  1

This review isn’t for a product, it’s for the company itself. I have dealt with Global Shop Direct on several occasions but this time it was simply unprofessional/ no communication. I ordered $500.00 worth of items in mid May. After 3 weeks I contacted them to see where my items were. They told me there was a stock shortage, I mentioned that… Read more

communication would have been good. Was then told end of June. After a nightmare with the courier company and again no communication I finally received my items today-on the footpath after I told them to leave it in a certain place. I know that that’s the fault of the courier driver/company, is it stupidity or just laziness. At least I now have my delivery. Not happy!

This product has one bad feature, the foot pads are too small, it fell over only partly loaded....could be dangerous especially around children! I would suggest finding a sand filled doorstop to put over the feet and load from inside to out! Manufacturer should improve the stability. Show details ·  1

Thus is our second hose. I bought one previously for the back, so since our old hose broke at the front, I bought one of these hoses, as these are much stronger than my old hose. I recommend these they are really strong. Show details ·  1

I bought the Pocket Vac 2PK BUNDLE. I opened one of the two products and it wouldn’t pick up even dust. So I boxed it back up and on the same day I received it I tried to organise a return. They say on all their advertising there is no question refunds if unsatisfied. The operator I spoke to suggested to save myself the trouble of posting back… Read more

my parcel that I try to SELL my products!!!! I was shocked and totally disgusted that they wanted me to sell my faulty product to someone else. After insisting I wanted to return the items she gave in and organised the return. I had to pay the postage to add to my disgust. I will NEVER shop with them again and I would not recommend them to anyone

Only giving 2 stars for the product 0 for customer service. I called up because I got a email saying that I needed to contact someone from a debt collector agency. Called up and the rep didn't speak clear English as had accent and I had trouble understanding and explained this. He then told me to listen. I responded by saying that is rude as I am… Read more

listening but can't understand you. Then he hung up. Wonderful customer service right there. I called back and spoke to someone else who informed me that I actually didn't even owe them money. What a waste of time.

Bought a pocket hose copper head from Global Direct. Faulty after 12 months. They replaced it without question. The second hose was great until a plastic collar broke. Asked if they could supply a new collar . No replies to my requests. Don't buy this hose from them . They do not last and bad customer service. Show details