Global Work & Travel

I noticed a real lack of transparency regarding their refund policy at the time of booking. It was only after I made a payment that I was emailed the terms and conditions, which is when I realized you can't actually get your money back. They also prefer to do everything over the phone—especially payments—using high-pressure techniques, and then… Read more

they only email you the full details after the fact.

Due to health reasons and their high-pressure methods, I wanted a full refund but was denied. I would not recommend going with Global Work and Travel. If you do, make sure you read the very complex terms and conditions on their website thoroughly first. Even then, after this experience, I’d prefer to do it on my own.

Was very thorough, kind, engaging and helpful! Engaging was his standout quality. Checked in to see how I felt about each step of information he shared. His warmth and helpful attitude made it feel like being greeted by an old friend Show details

i love that everyone in this business has energy and is very kind! i am very happy with my trip coordinator and look forward to having their support with my journey. Show details

Amazing service, my excitement has doubled and they ticked all the boxes to help me understand exactly what to expect and exactly what the process for the trip will be. Show details

DO NOT BOOK WITH GLOBAL-IT IS A SCAM! BOOK DIRECTLY WITH TEFL IBERIA (they are the ones that ACTUALLY help you). Global's highest point of contribution was connecting me with TEFL Iberia & that my coordinator was a nice person & that is it. They charged about 1,300 euros EXTRA just for services that they DIDN'T provide. I ended up doing ALL of the… Read more

research myself to figure out how to get my VISA & received 0 support or reminders of when to complete this complicated process (the ENTIRE reason I wanted to go through a company). My coordinator was in Australia & had NO connections to where I was from (& the VISA process) or to Spain (where I was going), therefore creating "the middle man" pointless & uniformed. The activities on the orientation week that were listed were NOT provided. They did not help me AT ALL to secure any interviews, jobs or housing, I did that on my own with guidance from TEFL. When I asked for pay transparency of where this extra $ went, they REFUSED. They are just in it to take your money, full stop. While I am grateful to be in Barcelona, Global made this process SO MUCH MORE DIFFICULT than it needed to be & left me feeling angry, scammed & taken advantage of. I will continue to tell anyone & everyone how terrible they are in hopes that nobody else has to go through the trauma that I did because of them.

DO NOT GIVE THEM YOUR MONEY. I found them through the internet and thought it would be a solid idea to help me with my trip to Japan. I went through the motions of signing up and set up a phone call to get situated. The man i talked to said that if I changed my mind i would be able to get a refund no problem. I set up my date to travel and paid… Read more

the first of two installments ($2000 each) and then the second a couple months later. They called me after I paid my final installment to notify me that my date I set up was no longer available. I asked for a refund and they told me I need to cancel first. I went through the cancellation process, and about a week after they bait and switched me, saying that my date was now available and that I was not eligible for a refund. Absolute scammers and should not be allowed to do business. In 2014 they got fined for scamming their clients in similar manner.

No support, sales pressure, under delivered on promises – My daughter booked with GWT after having saved for a year. After she booked, it was difficult to contact them. She was placed in a fairly remote location and did get to socialise with other young people or meet not other volunteers. The workers in the orphanage spoke little to no English so her days were very isolating. The host family was lovely,… Read more

but that was beside the point once she got sick. She had a lengthy stay in an overseas hospital before we flew her home and still there was no support or contact from GWT and they haven't returned calls. Do not waste your money with this group. They take thousands of dollars to place you in a home where the family earns a paltry amount of money and GWT pockets the rest.

Jordan was so incredibly helpful and insightful when it came to planning my trip, he answered all my questions with consideration and excitement which made me feel really secure when it came to the organisation of my trip to the UK. Couldn’t thank him enough for taking the time to accomodate me and initiate those next steps for me moving forward. Show details

I loved speaking with John today can’t wait for my trip to Tanzania he was very informative and friendly so nice he is going to be there for any questions about my upcoming trip thanks you John Show details

My trip coordinator Jade has done an amazing job reinstating my trip. 2 years ago I had paid my trip in full and had to cancel due to unforeseen circumstances but she has helped me get it back up and ready in under a days time! Very excited to begin my adventure. Show details

Charlie helped calm my nerves and made me excited for my working holiday, rather than stressed. So far, I would recommend global work and travel because it seems they have thought of everything and will be there for me every step of the way. The money is worth the reassurance and peace of mind, in my opinion. Show details

DON'T WASTE YOUR MONEY – DON'T WASTE YOUR MONEY. There is nothing Global can do for you that you can't do for yourself. They are sending young women to work at a resort partially owned and attended by a man who was convicted of rape - it's okay though because ' the incident happened many years ago and he's rehabilitated' (their words). Their complaints process is… Read more

incredibly poor, their service is slow and inadequate. Honestly, google will answer your queries quicker and better than Global will.

Honest feelings about this organization and my team – Global Work and Travel is such an amazing company! I’m so grateful I found and chose them after a thorough online search of many different organizations. The entire process has been so easy and I love having the check in calls with my team. They are always SO friendly and helpful!!! Kate, my trip coordinator is such a joy to talk with and the… Read more

enthusiasm she has for helping people is palpable. Sometimes I honestly feel like they are just as excited for my trip as I am! My favorite thing about my team coordinators is how genuinely kind, empathetic, and helpful they are. They help me feel confident in my ability to make this dream come true.

Great First Experience with Global Work & Travel – I had a wonderful onboarding experience at Global Work & Travel. Brad, my trip coordinator, was very helpful, knowledgeable and extremely patient as I worked through scheduling the call and in answering my questions and giving me all the information I needed to go ahead and book the trip. The handoff to the arrivals coordinator was seamless and prompt as well. Loving the overall service so far!

Australia Working Holiday Trip Coordinator Review – Kate was extremely knowledgeable, understanding, and patient to work with the past few months! She never failed to answer and return my calls and provide me with the most detailed and accurate information regarding my Working Holiday trip to Australia. She made it super simple to pay off my trip, and I was able to do it in just a couple of months! I hope she stays with Global Work & Travel for a long time! She is #1 in my book! Show details

My experience so far – Hannah made everything very clean and if I didn’t understand she was more than happy to explain further. She really did make the crust few steps stress free

Off to aus – I have just recently signed up to travel to Australia with global work and travel. Before signing up the team were great with answering any questions I had and helping me get set up. Once I had signed up Harry was there to help me with the initial steps, getting my account set up and making payment. Was super easy and hassle free. Really smooth process and super friendly team.

Harry is amazing! – Harry is amazing! He made me feel at ease from the first moment over the phone is always on call to answer any questions and queries I have about my trip to Australia. Harry has made this a smooth and stress free journey. Thank you! Show details

TERRIBLE DO NOT WORK HERE – *This review is regarding an employment opportunity with the company* Where do I start.. extremely disappointed. I got offered a job (officially on Aug 12) for a Trip Coordinator position to start on Aug 26 (2 weeks). Within the offer there was no timeline to accept the role or to return the signed contract, so I decided to take a few days to… Read more

look it over and speak with my wife since I was never given a timeline. I then countered on the Tuesday to negotiate the salary. They then replied later in the day to decline the salary I asked for. I then took another day to really think it over. This morning (Aug 15) sent the signed contract over to Jay (COO).

At approximately 5pm est today (aug 15) I received a reply from Jay stating they are revoking the job offer, due to my “lengthy” time in answering and not “keeping in touch with them, and not receiving any email or text”, as well as asking for a salary bump which met more of my expectations.

I had already put in my two weeks notice on the Monday (because I needed to give at least two weeks notice to my employer). I was waiting on the salary situation as well but never showed any intent to not take this role. As a grown and responsible adult I took my time to go over everything. But now I am jobless in a week and a half thanks to these goons who revoked their offer because of these silly and stupid reasons, even after I had sent the signed contract this morning to them.

After stating my case through email, their only reply was “we are sorry for the inconvenience”. Like.. yes, thanks. I now have no job because I had to quit to give two weeks notice. I am a husband and father. They have completely ruined my career and put a major burden on my family.

So, thanks Jay and Julia for your inconsiderate actions and putting a major strain on a young family. You are unloyal, dishonest, and just overall sleezy, shady and sketchy.

I guess there’s a reason most of their reviews are terrible and people complaining. I am sort of relieved that I dodged a bullet with this company but it came at a price. I advise everyone looking to work here to really think twice and don’t take more than a day to respond otherwise they’ll revoke your offer and ruin your life.

Terrible company and terrible people.

Awesome experience – Tomsyn was awesome so friendly and easy to talk to and his knowledge of the experience was unmatched would highly recommend anyone booking working holidays to go through him an absolute legend Show details

Heading to Australia in Nov '24 - the most encouraging, supportive team and a truly enjoyable planning experience! – My experience with Global Work and Travel has been nothing short of fantastic so far. As someone who is new to travelling solo, I was naturally quite apprehensive about trying to plan my first trip on my own, and was recommended Global by a close friend. From my first conversation with Emma, I instantly felt all the more informed, encouraged,… Read more

supported and driven to start planning for my trip to Australia! Global really do think of everything, and are incredibly attentive and supportive of their travellers. Their packages are so versatile in building experiences that are unique to every individual. Emma has been wonderful and checks in with me regularly, helping to guide me through every step and always more than happy to answer any questions or queries I may have. David, my travel concierge, has been so informative and reassuring about my travel options and opportunities - global are truly devoted to tailoring you the best experience. Emma, David and the team have made my experience all the more exciting, memorable and stress-free - I am so excited for my next steps and couldn’t recommend Global enough.

Masterclass from Harry – Trip coordinator Harry has rapidly accelerated my working holiday trip to Australia. He was absolutely lovely on the phone call, providing me with an abundance of information and detail. You have a great employee in Harry. Show details

Terrible experience – DO NOT USE THIS COMPANY!! I recently engaged the services of global work and travel to become an au pair in Italy. I initially contacted them mid year in 2023 and from initial contact they required money up front for both their service, flights and travel insurance. These costs were all extremely over priced. After payments were made there was… Read more

minimal contact from this company. I planned my departure date for early June 2024 and didn't get placed with a family until July. Leading up to my departure there was very little communication and I had to demand host family options to be sent through so I could leave closer to my intended date. After pushing for action I was sent only 2 options of host families and then realised that these families were screened from a different au pair company in Italy, which I then was passed onto while being abroad, having no idea that this was my contact for any issues being overseas. once a host family contacted me I was required to be in Italy in less then a weeks time even though I had been in contact with Global work and travel for over 12 months. My flight itinerary was sent through to me on the most ridiculous airline and route, that I had previously started I did NOT want to fly with. My parents then helped me find my own more appropriate flights that we sent through to the 'so called' travel agent at global work and travel, that then asked me to pay extra for this flight and route.

I flew over 32 hours and was guaranteed to be picked up from the airport from my host family, this changed to me having to catch a train to a central location to then be picked up, at my own expense. I was there less then 24 hours before my host family expected me to start unpaid work even though my written contract and verbal agreement stated that my contact didn't begin until the following week, and that I would have initial time to adjust and settle in.

On arrival to my host families holiday destination I was required to share a bedroom with a male house keeper on both the ferry and the islands accommodation. I had absolutely no privacy and the bedroom was tiny. I was dealing with children with terrible behavioural issues and an extremely dysfunctional family. This experience was sold to me as a cultural exchange as written on my contract, along with set hours and days. This however was breached my whole time abroad!. The family were not willing to show me around the area, take me to meet new people or engage in any activities that highlighted their culture. I was then to blame for not making enough of an effort with the people around me that spoke very little English.

With absolutely no structure, difficult kids and family I found myself to become very mentally exhausted and isolated with no support from this agency. After many phone calls back home being extremely upset about my experience, I decided to reach out to global work and travel for extra support and alternative options, but found it difficult get hold of anyone from the agency, after being guaranteed a direct line, which I didn't have access to. They just resorted to telling me I was 'homesick'. I was passed on to the Italian au pair cooridnanter to work things out. I was obviously upset on the phone and she didn't want to listen to me upset so she told me she would call me back that afternoon once I was feeling better. I did not receive a call back!!

Throughout my whole time abroad I made sure I was communicating about how I felt with my host family, but they struggled to understand and thought I was the problem. there was no compromising to how I felt, or any ideas to help me enjoy my time away. When I finally decided to leave my host family and cut my contract short, I then started being ignored and treated in a horrible way, and also only received payment for 1 week out of the whole month I was away. After expressing my feelings to my host mum i started getting mentally abused, horrible comments were said to me infront of the children.

I had an agreement with my host mum to only be working half days, and she would spend the rest of the day with her children. This in fact was not the case and she would change the times to suit herself with no prior notice. I was getting the blame for not being with the kids when it was my time off, but she seemed to have better things to do than look after her own children.

On my departure home requesting that I needed to pick up my belongings from there apartment, in a different location. I was told there was no one at there apartment to let me get my stuff. This was false as my host dad was there most days. I reached out to global work and travel and the Italian agency for further help on getting my belongings to come home, and they were told I was not able to access the apartment, and no further action was taken from the agency to help me get home. I had to work this out on my own. I booked all my own accommodation, train travel, flights etc, to get out of Italy. To this day I have had no contact with any of the agent coordinators about my experience. In fact I still believe they think in Italy.

please be careful and do your research before going on a work and travel holiday with this company. You will waste a lot of money and get nothing out of it.

Smooth and Sailing Process – Alice was amazing in getting my all set up for my trip to the UK. Very informative and thorough and easily adjusted my initial booking for me. Show details