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This company was previously known as The Global Work & Travel Co.
Pros
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- Verified
Great Service- initial consult
Friendly service, details all covered during the consult and everything thoroughly explained. Opportunity to ask questions was also provided before signing up. Looking forward to going on my trip next year.
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Review collected in partnership with Global Work & Travel
The reviewer stated that an incentive was offered for this review
- Verified
Great customer service
Everything was so smooth
Australia
Amazing friendly customer service
Easy
Great deposit rate
Very flexible on there dates
Callum was extremely friendly and easy to talk to
Great availability of trips
Details sent instantly via email
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Review collected in partnership with Global Work & Travel
The reviewer stated that an incentive was offered for this review
Horrible company
I would never recommend this company to anyone.
A couple of years ago at the young age of 17, I was considering my options of what to do after high school. This was just prior to COVID becoming a reality in New Zealand. After considering lots of options, i decided to give this company a call to have a chat. This turned into an hour long phone call where I was presented with someone who used scamming tactics to say all of the right things to a naive 17 year old and avoided all the bad things. I was told that the amount of savings I had was more...
Read more than enough, that I could jump around jobs travelling Europe and basically painting the perfect picture. At the time they had a discounted deposit which I was pressured into making a decision to paying as it was 'a limited time offer' therefore I paid the $350 or whatever it was. At the time of paying this, the terms were that the deposit was non refundable, yet you could get a full refund on any other fees paid if you cancel within a certain amount of time. From there I was sent emails, calls and given lots of support and persuasion into travelling. After only a couple of days, I decided to do it and paid the $2000 fee upfront that would set me up with the program, all that was left to pay being the visa and flights as I was told. Very shortly after this, New Zealand went into lockdown and the true extent of the pandemic became evident. I decided that this was to risky and was completely happy with not receiving my $350 deposit as long as I was able to get the rest of the money back. At this time, all I had done was set up my account, and had a few conversations discussing the plans for my trip. Despite them saying that there 'is a lot of work going on behind the scenes' I know for a fact that this work was not $2000 worth, nor was it even $350, however, I could understand that I signed to not receive a refund for the $350 so I was okay with this. Therefore, I sent an email to get my money back. This must have been a common thing, as at the same time, they changed their policy due to 'covid impact' to not being able to receive a refund for the money paid. This is absolutely ridiculously considering I had put this money towards a trip that was happening a year in advanced, and it had only been a few weeks since I started.- Transparency
- Incentivised Review No
Hi Hannah,
We pride ourselves on providing a premium service to all of our customers so we are sorry to hear that you feel this way about your experience with us....
Read more Unfortunately we are unable to find you in our system so we can’t look into this further for you. If you can please reach out to feedback@globalworkandtravel.com we can investigate this for you. For now, we would still like to clarify some of your comments in your review. When you first reached out to us, you would have spoken with one of our Work & Travel Experts who ran through the trip with you. This can be a lengthy call to ensure you do qualify for the trip and to ensure you understood all of the inclusions. Our trip deposits are non-refundable as you have mentioned, and we do make this clear throughout the booking process where you must tick a box to confirm you understand and this is also in our Terms & Conditions. We would also like to clarify that the terms were not a full refund on the balance of your trip, if you do decide to cancel your trip then there are cancellation fees in place. This would have also been outlined in your booking terms and conditions. Unfortunately COVID has affected so many peoples plans to travel over the last couple of years and we are sorry if it also affected yours. Our trips come with ultimate flexibility and a lifetime guarantee so if you were unable to travel when you originally wanted to due to COVID, you would have been able to push your trip back until the time was right. You can even swap to one of our other trips or transfer your trip to a friend or family member. There are a number of costs involved behind the scenes when you book one of our trips. Rather than cancelling any trips completely and losing any money associated with it, we were offering a 100% trip credit that can be used in the future towards any of our trips we offer. We think this was very reasonable and this was something that many travel companies were not offering at the time. We are sorry to hear that this caused you any stress at all, this is absolutely not what we wanted. We absolutely do not use any scamming tactics. We are one of the world's leading and largest work & travel brands in the world, operating for over 13 years. We have over 60 travel experiences to over 30 countries plus offices in Vancouver, London & the Gold Coast. We are absolutely not a scam and we would not have been able to continue operating this long and assist over 64,000 travellers if we were or if we were using scamming tactics. Once again we are sorry to hear that this is how you feel and if you did want to discuss your concerns further please reach out to us. For now, we wish you all the best for your future travels. Thanks, Global Work & Travel
- Verified
A+++ Customer Service
My Trip Coordinator was super friendly and helpful in setting up my Working Trip To South Korea. The whole booking process was super quick and easy as well as providing a generous discount to top it off. Highly recommend this phenomenal service!
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Hi Daniel!
We are over the moon to hear how well your trip to South Korea is going so far! We love hearing feedback about how east and quick the process is!...
Read more Thanks for booking with Global Work & Travel!Review collected in partnership with Global Work & Travel
The reviewer stated that an incentive was offered for this review
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Horrible
The company does not value their customers. When COVID hit I agreed to loose my $700 bond to receive the rest of my money back however they denied me of this because they changed their terms and conditions. Once using my credit I had to do my own research as they continually overpriced my flights and insurance.
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Hi Hannah,
We're are so sorry to hear that you feel this way about your recent experience with us. Unfortunately over the last two years, COVID has affected many people's plans to go travelling so we...
Read more are sorry to hear if it has also affected your plans.
- Verified
This is perfect! Can’t live with out it!
There was no unexpected additional fees! Super quick booking, booked a working holiday to Canada in June 2022, expectations are currently through the roof! Can’t wait to start my trip
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Hi Chloe!
We are so delighted to receive your 5 star review & we are so excited to assist you with your Working Holiday to Canada! You are going to have the trip of a lifetime!...
Read more Thanks for choosing Global Work & Travel!Review collected in partnership with Global Work & Travel
- Verified
Booking Process Amazing
The expert I worked with was straightforward and super friendly, helped me get discounts and made the decision easier. There were no unexpected costs thrown in last minute (which I was worried about) and I would recommend the service to anyone interested.
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We are so happy to hear you had a 5 star experience with your Work & Travel Expert! We also love hearing you would recommend us to others too.
Thanks for choosing to travel with Global Work & Travel!
Review collected in partnership with Global Work & Travel
The reviewer stated that an incentive was offered for this review
Fantastic!
No additional fees so far. We booked a working holiday. Nice and easy. Expectations were met. Any questions we had were answers with no problems. Very happy so far with everything.
- Ease of Booking
- Trip Completed No
Hi Meghan,
Thank you so much for taking the time to leave us a 5 star review of your experience. We love hearing that the whole process was nice & easy & all of your questions were answered!...
Read more We will be here every step of the way for you on your trip :)The reviewer stated that an incentive was offered for this review
- Verified
Very helpful!
Jai was very helpful and more than able to answer any and all questions! Thank you for your time and effort, made the whole experience very easy and would definitely recommend
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Hi Matt!
We are so happy to hear that Jai was so helpful and answered all of your questions! We have passed this review over to him! :) We also love hearing that you would recommend us!...
Read more Thanks for choosing to travel with Global Work & Travel!Review collected in partnership with Global Work & Travel
Find out how Global Work & Travel compares to other Booking Services
Know better, choose better.
- Verified
Great service
So far has been amazing spoke to one of the gentlemen and has helped me through so far has been a very easy procedure and excited for the rest of my trip
Hi Remy,
Thanks for leaving us a review about your experience so far! We can't wait to continue assisting you on your travels! :)...
Read more Thanks,Review collected in partnership with Global Work & Travel
The reviewer stated that an incentive was offered for this review
- Verified
Awesome
The man i spoke to was extremely easy to talk to and helped me with every question i had. Feel very comfortable with the decision i made to spend the next 2 years abroad and face new challenges.
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Hi Adam!
We are so happy to hear that you have had a 5 star experience with our team! We can't wait to assist you with your Working Holiday abroad!...
Read more Thanks for choosing Global Work & Travel!Review collected in partnership with Global Work & Travel
- Verified
Helped me with whatever I needed
Gave me a lot of confidence as Matt really knew what he was talking about
Helped me with whatever I asked
I know I’m in good hands and the trip will be a blast
- Customer Service
- Ease of Booking
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Hi Sarah!
We are so happy to hear that your Work & Travel Expert Matt was able to give you the confidence to travel! We are here to answer any questions you have moving forward!...
Read more Thanks for choosing Global Work & Travel!!Review collected in partnership with Global Work & Travel
The reviewer stated that an incentive was offered for this review
Find out how Global Work & Travel compares to other Booking Services
Know better, choose better.
- Verified
Great service
Booking was easy, all questions answered. Stream lined process. So keen to head over for the winter season, and feel confident that global work and travel will look after me.
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Hi Thomas!
We are delighted to hear you have had a 5 star experience with our team & the process was nice & easy for you!!...
Read more Thanks for choosing Global Work & Travel!!Review collected in partnership with Global Work & Travel
The reviewer stated that an incentive was offered for this review
- Verified
Amazing. So helpful. So excited for what is to come!
So helpful! Assured me with all of my worries. Can not wait to work and explore in Italy in 2022. Just what the soul needs after the crazy few years we’ve had with the pandemic.
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Hi Jaimee!!
Thanks for taking the time to leave us a 5 star review!...
Read more You will absolutely love Italy & we can't wait to get you over there! Thanks for travelling with Global Work & Travel!!Review collected in partnership with Global Work & Travel
The reviewer stated that an incentive was offered for this review
- Verified
This is Amazing! I can’t wait!
I didn’t encounter any unexpected or additional fees after booking my working trip to Canada. I rate my experience 5 Stars as my consultant helped me to understand everything about my trip and what to expect.
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Thanks for leaving us a 5 star review Alycia!
We love hearing that our team were able to explain everything for you! :)
Review collected in partnership with Global Work & Travel
The reviewer stated that an incentive was offered for this review
Questions & Answers
Are there any reviews from people who have returned from their travels?
Hi Vanessa! You can see all of our reviews on other review sites such as Consumer Affairs & Trust Pilot! Our Instagram is also a great place to check out photos & reviews from our travellers who have ...
Read moretravelled with us or currently travelling with us! All of the posts on our Instagram are from current or past travellers of ours! We hope this helps!
Would we be able to get our refund back after the deposit?
I have seen a few negative reviews about this company. I am supposed to be going to Thailand in Feb 2021 to volunteer with their tails and trunks program I am wondering has anyone completed this trip and what did they think and was Global work and travel really helpful and supportive. I admit they were pushy at first but it sounded really good thats why I have paid a deposit to go but then after reading the reviews I am feeling very anxious about it and starting to think that maybe I have made a mistake can anyone please put my mind at ease that I have made a good choice to go with them.
Get an answer from our members and Global Work & Travel representatives
Details
About Global Work & Travel
Global Work & Travel is a work and travel booking service with headquarters in Australia that offers over 60 travel experiences to over 30 countries - and counting.
Through the company, you can do the following types of travel experiences:
- Work: explore a new country while getting paid working a seasonal job.
- Volunteer: see new places while leaving a lasting impact.
- Au Pair: Live with an international host family and care for children - with many living expenses covered.
- Teach: Get international accreditation and teach English at a school.
- Intern: Work at an international firm and gain real-world experience.
- Camp: Go to a summer camp.
- Tutor: Mentor children in an international family and explore in your down time.
- Remote: Work remotely and travel.
- Study: Learn new things in culturally immersive lessons.
Points of praise for Global Work & Travel
Most reviewers found that the customer service representatives at Global Work & Travel were easy to talk to, answered all questions, and were knowledgeable about travelling and working overseas. This helped reviewers feel like they were in good hands and confident in their travel decisions, particularly since consultants helped prepare reviewers on what to expect during their trip.
They also found that booking their travel was simple, and that the process to do so was streamlined. Reviewers also appreciated how flexible the company was with booking arrangements given the COVID-19 pandemic, and were able to make adjustments to plans depending on restrictions and changing circumstances.
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Hi Alex,
We're so happy to hear you received friendly service from our team and they covered everything thoroughly for you!...
Read moreWe will be here every step of the way for you on your trip! You are going to have such a great time next year! :)