- Sign in
- Write a review
This company was previously known as The Global Work & Travel Co.
ShannenHunter Region, NSW
- Verified customer
So simple!
Everyone I spoke to was so helpful, especially Kate. Informative and simple! I haven’t yet gone on the trip but everything is already in place. I can’t wait to go!
Similar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with Global Work & Travel
The reviewer stated that an incentive was offered for this review
sophfTasmania
Great Service!
I booked a 6month AU pair trip to New Zealand 2022, and the staff from global work and travel, could not have been more helpful with the booking or any further questions i had :)
1 comment
Similar opinion? Write a review on ProductReview.com.au!
The reviewer stated that an incentive was offered for this review
- Verified customer
Being stuck for so long, finally a way out.
There were no additional fees, actually I was discounted a small amount. I booked Prague. Mitch and Liam were very helpful, they offered suggestions and experiences. I haven’t gone yet so I don’t know how everything will be. Cheers.
1 comment
GlobalGlobal Work & Travel
Hi Maria,
Thank you for taking the time to leave your review of your experience so far! We are glad the team were able to assist you!... Read more
We will be here every step of the way if you need anything.Similar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with Global Work & Travel
The reviewer stated that an incentive was offered for this review
Find out how Global Work & Travel compares to other Booking Services
Know better, choose better.
Tea C.Far North Queensland, QLD
So awesome!
No I did not encounter any unexpected or additional fees
Work and travel holiday to cananda (Banff) - I haven’t been yet but the booking process experience was fast and effective
Not applicable
1 comment
GlobalGlobal Work & Travel
Hi Tea, thanks for taking the time to leave a 5 star review of your experience!
Similar opinion? Write a review on ProductReview.com.au!
Great experience
I had a work talk me through everything that was to come with me traveling with business and it was very straight forward and they had answers to all the questions I had
1 comment
GlobalGlobal Work & Travel
Hi Elli,
Thank you for taking the time to leave your review! We are glad your Work & Travel Expert was able to answer all of your questions.... Read more
Thanks for choosing Global Work & Travel!Similar opinion? Write a review on ProductReview.com.au!
The reviewer stated that an incentive was offered for this review
- Verified customer
This perfect
There were no additional fees and my experience booking with you guys was amazing and it definitely meet my expectations and even more I can’t wait for the experience coming
1 comment
GlobalGlobal Work & Travel
Hi Bailey,
We are delighted to hear that you had a 5 star experience with our team! We are just as excited for you & we can't wait to assist you every step of the way!... Read more
Thanks for travelling with Global Work & Travel!Similar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with Global Work & Travel
The reviewer stated that an incentive was offered for this review
rubyGreater Melbourne (Inner), VIC
Very sneaky company
I had a terrible experience with this company. I simply filled out a form online, not thinking of booking a trip particularly. They then called me about 5 times before I answered, and they told me they were getting 400 calls a day but still spent all their time calling me. It was only supposed to be a conversation about my possible travel, not making any solid plans. It was an hour conversation and they somehow started talking about a $495 deposit, so obviously I said no and then they said they would give me a student discount for $295, althoug...Read more
h they already knew I was a student when talking about the $495 deposit. I was still very hesitant and said I would call back and they pressured me into paying it. I asked if it was refundable if I changed my mind and they did not directly answer, but just said I could always change my trip. I then gave them my details although I really did not want to. The next step was signing a Ts and Cs document. I was sent an email and was still on the phone at this point. The document was 700 pages long and they just told me to sign it, so obviously I was not going to read the full thing while on the phone, so I signed it. The next day I changed my mind, so not even 24 hours later I called them back and asked if I could have my deposit back. They said that it had become non-refundable after I signed the document, which nobody had told me would happen and they cannot expect customers to read the whole thing while still on the phone. They had not done anything with my money in that 20 or so hours and could have easily refunded me with no trouble at all. This was all knowing that I was a student and all during a pandemic where nobody knows what is going to happen as everything is very uncertain. They finally only offered to refund me 50% of the money and I still lost $150 dollars. I would really no recommend travelling with this company, but if you do, make sure you are 100% sure before you pay any money to them as you will not get it back.1 comment
GlobalGlobal Work & Travel
Hi Ruby,
We are saddened to receive this feedback from you & to know this is how you feel about Global Work & Travel. We would like to take this time to clarify and correct some of your points in your review.... Read more
As a company we do in fact receive up to 400 enquiries daily from customers looking for more information about our trips. We have limited spots for all of our trips, which our Work & Travel Experts are there to make you aware of to avoid you missing out. As you left your contact details on our website requesting a call back, your Work & Travel Expert was purely just calling you back to run through the trip with you to give you more information. This can be a lengthy call as our trips have a lot of different inclusions and it takes time to run through all of them and to make sure you are the right fit & eligible for the trip. We have reviewed your initial call when you registered for your trip. After you put your trip deposit down your Work & Travel Expert was there to talk you through the next steps of finalising your registration and your booking terms & conditions. Terms & conditions can be quite lengthy as with any company, we’ve kept ours down to 9 pages, and have endeavoured to keep them simple enough for our travellers to understand. At this point in the phone call, your Work & Travel Expert was very helpful in talking you through these forms and explained what each page was and continued to ask what page you were on & if you needed any help. He also asked you to let him know once you had completed each page of the booking registration. He allowed you time to fill in your details. During the booking forms you have to tick several boxes making it very clear that you have read and understood the conditions, one of these boxes outlines that your trip deposit is non refundable. You ticked these boxes to confirm you understood. Your Work & Travel Expert allowed you time to read these terms & conditions, and told you to let him know once you had and to shout out if you had any questions at all. You were told to take as long as you needed. We never rush any of our customers through the booking terms & conditions as it is always very important that you have read & understood what you are agreeing to, you physically have to scroll to the bottom of the terms & conditions before you agree to them. Although your trip deposit is non-refundable, as a gesture of goodwill, we did refund you 50% of your deposit. We are sorry that you feel this way about your experience but hopefully we have been able to clarify some of your concerns. It's a shame you've decided to cancel your trip. We feel you would have absolutely loved it, and our flexible booking options would keep it on file for you for when you're ready. If you couldn't go to Canada anymore our team would've loved to have helped you at our range of other destinations. We hope there are no hard feelings and that this experience hasn't soured your opinion of us as a company. We'd love to help you with your travel aspirations in the future.Similar opinion? Write a review on ProductReview.com.au!
Extremely helpful
They ran me through the process in great detail. Answered any and all questions I had and have made this process so easily accessible for me to go on my dream trip with plenty of alternatives should something go wrong.
1 comment
GlobalGlobal Work & Travel
Hi Stephanie!
Thank you for your 5 star review of your experience with Global Work & Travel! We are thrilled that we were able to answer all your questions and make it easy for you.
Similar opinion? Write a review on ProductReview.com.au!
The reviewer stated that an incentive was offered for this review
- Verified customer
Amazing, super helpful and friendly.
I booked a working holiday in Canada for 2022 and I spoke to Brock on the phone. He was vibrant, helpful and exceeded my expectations. Booking was easy, I was on the phone for about 15 minutes!
1 comment
GlobalGlobal Work & Travel
Hi Jasmine,
We are delighted to hear Brock was helpful in booking your incredible Working Holiday Trip to Canada! We will be here every step of the way for you!... Read more
Thanks for choosing Global Work & Travel!Similar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with Global Work & Travel
The reviewer stated that an incentive was offered for this review
Find out how Global Work & Travel compares to other Booking Services
Know better, choose better.
EmilyWPerth, WA
- Verified customer
Great Service!!
The team who helped me were super helpful and informative. Got my application process moving super quickly. The steps are simple and the emails were all clear which made it a stress free experience.
1 comment
GlobalGlobal Work & Travel
Hi Emily,
Thank you for taking the time to leave a review of your experience with us! ... Read more
Thanks for travelling with Global Work & Travel.Similar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with Global Work & Travel
- Verified customer
Excellent service and cheerful staff
Very friendly service and answers for every question I had! I booked for a summer camp next year and i’m so excited! The team went above and beyond with research for me
1 comment
GlobalGlobal Work & Travel
Hi Fairlie,
We're super happy you had a great experience and we’re thrilled to hear your feedback, as we pride ourselves on providing a world-leading service. ... Read more
We are looking forward to helping you every step of the way! Thanks for choosing Global Work & Travel!Similar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with Global Work & Travel
Be very careful!
You will find they are very quick to take your money but you will find that you are not going to Canada soon and good luck getting your money back!h
Please read what the Australian Government has recently announced about travel to Canada by clicking on the article below.
2 comments
GlobalGlobal Work & Travel
Hi Blake,
We pride ourselves on providing a premium service to all of our customers so we are sorry to hear that you feel this way about your recent experience with us. We want to take this opportuni... Read more
ty to clarify your concerns and the current requirements with travel to Canada from Australia.Wouldn’t it be good if some of your glowing references were made by people who had COMPLETED their trip?
Similar opinion? Write a review on ProductReview.com.au!
- Verified customer
Should have booked a trip earlier if I knew how great Global Work & Travel’s support would be
I was blown away with how simple the process to book a trip was. Tim went above and beyond to make sure a spot was held for us, we had all of our answers, and each step of the process laid out simply and efficiently. The conversation that led to booking the trip made me even more excited for this experience!
Similar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with Global Work & Travel
BlaiseHPerth, WA
- Verified customer
Great experience and help
Really easy to navigate booking with incredible help from the team at Global Work & Travel. Very informative with patience and knowledge of the trip. Very excited to begin my adventures and travel in 2022.
Similar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with Global Work & Travel
The reviewer stated that an incentive was offered for this review
EmilyMVictoria
- Verified customer
Very friendly & welcoming staff
The process was very easy, all details about what I will be doing and how to get there was laid out very clearly. Couldn’t be happier with the service provided. While I did get in touch with several didn’t working holiday companies over the years this has hands down been my favourite. Definitely recommend!
Similar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with Global Work & Travel
The reviewer stated that an incentive was offered for this review
Find out how Global Work & Travel compares to other Booking Services
Know better, choose better.
- Verified customer
Great experience!
Super easy to book! Very honest and open about the whole process and expectations! Can’t wait to live this experience! Look forward to sharing this magical experience with others from
Around the world
1 comment
GlobalGlobal Work & Travel
Hey Jessica, we're so glad you've had such a great experience with us so far!
Similar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with Global Work & Travel
RhianOSouthwest, VIC
- Verified customer
AMAZING
Jordan was super helpful and friendly, no additional fees, actually a reduction of fees. I booked 6 months working in europe and it EXCEEDED my expectations! Cant wait to go!!!
1 comment
GlobalGlobal Work & Travel
Hi Rhian, we are thrilled to hear that your Work & Travel Expert Jordan was super friendly! You will love Europe - we are looking forward to healing you along the way!
Thanks for choosing Global Work & Travel!
Similar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with Global Work & Travel
The reviewer stated that an incentive was offered for this review
KaylaHSydney, NSW
- Verified customer
Amazing reassurance and guidance !
I booked the working holiday in the UK and spoke to Ellen on the phone who was amazing at answering all my questions and concerns. Top customer service. She stayed on the phone until all my questions were answered and didn’t feel rushed. No question was silly and every part of the program was explained thoroughly and clearly. Made me so excited to start my trip and knowing the next steps from here. Already feel so comfortable and confident with this company.
1 comment
GlobalGlobal Work & Travel
Hi Kayla.
Thank you for such a positive review. We are glad to hear that Ellen was able to answer all of your questions about your trip to the UK. We are here to make travelling super easy & to answer any question that you have along the way!... Read more
We can't wait to be there every step of the way for you!Similar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with Global Work & Travel
The reviewer stated that an incentive was offered for this review
AnnaFCanberra Central 2601, ACT
- Verified customer
Very helpful and informative! Very excited
No.
Booked an au pair placement in Italy. Met expectations.
Everyone was helpful, super friendly and very informative.
Made me more relaxed and excited about taking this amazing opportunity to see the world!
1 comment
GlobalGlobal Work & Travel
Hi Anna, we are so happy that you have had a 5 star experience with our team! We will be here every step of the way and you are going to have an amazing time in Italy!
Similar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with Global Work & Travel
- Verified customer
Friendly customer service
All of my questions were answered and explained in detail. Initially I called to learn more about the program, but ended up paying a deposit for teaching English in Prague. There was absolutely no pressure, it is simply that the call process is designed to make you purchase their service. I do not have any regrets, but simply hope that everything goes as smoothly as explained. Perhaps the only con from the whole experience was not being able to clearly hear the sales representative, but besides that everything else was good.
1 comment
GlobalGlobal Work & Travel
Hi Sergio! Thank you for taking the time to leave us a review. We are glad that we were able to answer all of your questions! We take pride in being a world-leading service so feedback is always appre... Read more
ciated. If there's anything we can do to turn this into a 5-star experience for you, please let us know at feedback@globalworkandtravel.com.Similar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with Global Work & Travel
Questions & Answers
Jee Y.asked
Would we be able to get our refund back after the deposit?
No answers
Pam H.asked
I have seen a few negative reviews about this company. I am supposed to be going to Thailand in Feb 2021 to volunteer with their tails and trunks program I am wondering has anyone completed this trip and what did they think and was Global work and travel really helpful and supportive. I admit they were pushy at first but it sounded really good thats why I have paid a deposit to go but then after reading the reviews I am feeling very anxious about it and starting to think that maybe I have made a mistake can anyone please put my mind at ease that I have made a good choice to go with them.
nanaasked
Is this company also do a "regular" travel booking? or specialises only in "working"type of holiday?
Thanks!
No answers
Details
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.
GlobalGlobal Work & Travel
Thank you so much for taking the time to write us a review Soph! We are glad the team were helpful and answered all of your questions!
Thanks for choosing Global Work & Travel