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169 reviews
Crazy Plant L.
Crazy Plant L.
 

Once and never again – I waited over a month for an order from Godeals Australia a number of years ago. They were in Melbourne, so was I. When it arrived the dry packaged food products were past their use by dates. Left a comment on their Facebook page at the time, was immediately removed from their page and blocked. Show details

Xxx
Xxx2 posts
  Verified

Not the quality I paid for – I purchased the full series of Bloodline, they arrived with the covers in a mixture of languages Chinese/German (I'm in Australia, the cover stated Blueray, I ordered standard DVD they advised me it was a misprint on the packaging. Having played the discs they are clearly copies, and very poor ones, they are slightly out of focus and the picture looks "stretched" it speeds up and down. Very disappointed won't shop here again!!!!

mort
mort
  Verified

Don't even look at site – BE WARNED, do not ever buy anything from this mob. I ordered a grey sleeveless vest, size xxxL and what did they send after 4 weeks. A red, size about small. Be warned. P.S. they are no longer in business.

Positive reviews

Kazza b
Kazza bSA4 posts
 

Deals Direct Review – Good products, good turn around times from ordering to delivery. Good deals offered all the time on numerous products and delivery is prompt. Would recommend this service

James
James
 

Perfect no probs – Bought 1000 TC cotton sheet sets for $35 and a bunch other products . Everything arrived in 3 days probably saved $300 on my order . Heard bad reviews but had a good experience will shop again

Carmel Vichos
Carmel Vichos3 posts
 

No problems – Ordered some sheets and after reading the reviews about this company was quite worried. However they arrived quite quickly and look to be good quality. The only thing I could complain about, if anything was the cost of the postage, but that is Australia Post & not the supplier. Had no reason to contact their customer service as all went well. Based on this experience would buy from them again.

Negative reviews

Tracey
Tracey
 

Don't Go There – well have order a few things from Go Deal but the last order has never turned up and even with many request to follow up on non delivery there is no response to the stage they have actually removed my account , so i am not able to log into my history. No Deal is better way to describe this company . But i will not stop until i get my money back or keep bad mouthing them for what they are which is cheats and thieves. No Deal !!!!!

Nicola
NicolaTAS15 posts
 

Buy From Godeals.com.au At Your Peril - Beware!! – I have been having loads of trouble trying to get these people to recognise that I've had trouble with my order. No one answers me and I've left several messages as well as trying their non-manned phone number. BEWARE BEWARE BEWARE - don't buy any of their bottles of liquids. Mine arrived with the box absolutely soaked, as two bottles were… Read more

damaged and had emptied all their liquids into the box - what a mess to clean up, and then when I tried to get them to either send me their replacements or to do a refund no-one replied.

Also, some items were missing totally!! And I can't get anyone to reply to my messages - they obviously don't have any customer support and won't refund if items are not sent or are damaged.!!!!

Buy at your peril - beware - if you do buy, then you're taking a risk.

Webby
Webby
 

Incorrect item sent – Ordered what looked like 2 x beautiful lime/mint soft throws. Received 2 x ugly poo coloured bulky throws. Have emailed them 3 times only to have no reply. Absolutely disgusting. Please do not give these liars any of your money.

Recent reviews

orlasmum
orlasmumNSW42 posts
  Verified

No surprise they're going out of business – Ordered a Gorilla Gym. Arrived in good time but without the actual unit - only the accessories. Original blurb didn't mention this. Sent an email pointing this out and surprise - blurb got changed. They also don't seem to understand that in Australia "it is against the law for businesses to tell you or show signs stating that they do not give… Read more

refunds under any circumstances". Total con and I wouldn't buy anything from them again. I've dealt with them before and should have known better. Products have arrived but always something not quite right. This time I'm not just disappointed but angry they couldn't even be bothered answering my emails. Have decided to take it further.

June
June
 

Got it totally wrong !! – I have been waiting for my order and I have just received a parcel of Ambi Pur products that I did not order. I have tried to contact the delivery (?) company, Vadkho Pty. Ltd. 215 Chesterville Road, Moorabbin, Victoria, but cannot find a contact phone number. I have sent an email to GoDeals.

Phil
PhilVIC
 

Would never shop there again – Got my order totally wrong. I emailed them and they were supposed to get back to me. after a second email I am still waiting for a response. They sent me hand towels instead of bath towels. I think I have done my money. Don't fall in the same trap

B.A.S.
B.A.S.Queensland4 posts
 

Very handy – Would have a better review if all the containers were sent. The Yellow container and lid were missing from one set.

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tony.byrnes.589
tony.byrnes.589VIC17 posts
 

So GODEALS are closing down – Closing down they say, everything must go, hurry, hurry, hurry. Look at their site and it states, just arrived a cancelled import order. If you are closing down and wanting to sell everything why are you taking in new stock?? This is such a scam, you watch they will be closing down for 10 minutes, then re-open with a new name. I would not buy a… Read more

thing under their closing down theme, it was hard enough getting items delivered when they were in full operation likely closing down!

Tony
TonySA16 posts
 

Change of name foe GOdeals – After all the trouble I and you other writers have. I see that GOdeals have changed their name to VADKHO. They say they are closing down but this has been going on for month's. When ho! when will they go.

Wendy
WendyVIC4 posts
 

Not happy Jan – I made a purchase. 2.5.16 They took my money but have had no confirmation of order, false order no false phone no's false addresses and no delivery of order. THIS IS A SCAM AND THEIR SITE SHOULD BE TAKEN DOWN. DON'T BUY ANYTHING IF YOU GET AN EMAIL FROM THEM..

Barry
Barry
  Verified

Shady Go Deals – I wasn't happy with the order for stainless steel cutlery I received, so I started to track them down. The address on the postal label Vad Kho Pty Ltd 215 Chesterville Road Moorabbin, Vic 3189 was not correct. It is that of a completely different business. I checked the trading name VadKHO pty ltd with ASIC to get the correct address which was 9… Read more

Leah Dr Carrum Downs VIC 3201. The telephone number associated with that address was no longer valid. I was left with trying to contact them by email, which I am awaiting a reply.

pkel_2004
pkel_2004
  Verified

Disgusted with go deals – I purchased a woollen rug and a couple of smaller items. I was charged $54 postage as the weight of the rug is 18kg. When I picked up my package from Australia post only the smaller items were in the package. NO WAY it cost $54 postage for the small items. When I emailed go deals their response was that they allocated go points to the value of the… Read more

rug so I paid $50 for the rug as well as $54 postage and handling. Now in order to spend the go pints I am up for more money out of pocket for postage of those items to be sent but there is nothing I want to purchase from them as I am not confident I will receive what I pay for anyhow. So it appears that GoDeals advertise items for sale that they don't actually have. Their process is as follows. See an item for sale, you add it to your cart, you pay for it as well as the postage costs, you don't receive it, you email them, they refund the cost of the item in go points but NOT the cost of postage. They don't email a tracking number so nothing can be done by Australia post.

Wow what a rip off. I am currently on hold to consumer affairs.

Lorraine
Lorraine
 

Rip off company – You purchase items and pay only to find when your order arrives that they are out of stock. Which means you have paid $19.95 for two cheap items . They credit you with go dollars which makes you buy more crap you don't want! No wonder they are closing down. The worst company I have ever dealt with . ACCC HERE I COME !

joy
joy
 

Go Deals Are Worth it! – Go Deals have great discounted products especially homewares. It is like shopping at a bargain discount warehouse, which is exactly what it claims to be. It is true the pictures are not always accurate so it is essential to read the information about the product, sometimes the picture is only for the colour. I personally have shopped 13 times and… Read more

received every order. Sometimes an item was missing but upon request they always credited me towards my next order. They seem to deal with a large volume of orders and so now and then run out of stock but I have received many bargains over the last two years. You generally get what you pay for and some very high quality goods have come my way in these orders.

Mandie
Mandie
 

Awlful Tacky Jewellery! – I purchased the Premium Jewellery extravaganza from a Dept Store!!!! No one would wear any of it! It"s like someone has played a joke on me, the trouble is it cost $99 plus postage and another order on the way! I have reported it to Fair Trading and to my bank! just waiting on the clothing order which has taken 25 days so far! So angry and annoyed. i have emailed Go Deals 3 times and called the owner and left a message!

john michael
john michael
 

close them down – the stuff I got from go deals was not what I ordered and was absolute rubbish. let's close them down. only half the order arrived.

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Leo
Leo9 posts
 

Customers beware the deal "super Hamper" – All items in the Hamper are items that Godeals cannot sell. The advert displays great Christmas gifts total value $2000. I was so disgusted when I opened the parcel, all crap that was sent, not one Christmas gift.

CCd
CCd
 

The "super" hamper is complete rip off – Go Deals Super Hamper which depicts Christmas Gifts turns out to be crap. The image on the website did not match the ad depicted.

Sian Evans
Sian EvansQLD6 posts
 

SCAM - THEY CHARGED ME 3 TIMES FOR THE SAME ORDER AND WOULDN'T RESPOND TO REFUND – I was charged 3 separate times for an order of almost $300 through paypal, and they have no real customer service. You can't call them and they haven't been responding to emails or they do asking for the same information I have provided already.... So I'm now $600 out of pocket and there is nothing i can do about it.

Graham
Graham5 posts
  Verified

GoDeals.com.au AKA as VAD KHO P/L – This site seems to deal in seconds and discontinued stock from anywhere they can get it. The packaging is nothing short of disgusting and the quality of the goods are anything but what they advertise. I would never trust this site again no matter how good the deal looks. The pictures do not match the goods you will receive, and the mystery items… Read more

belong in the garbage. As the saying goes if it looks too good to be true it probably is. I have voiced my opinion to them via support@godeals.com.au and expect that this will just be deleted without being read. There is no point in crying over spilt milk, just make sure you tell everyone you know never to use this site and let them die a natural death. This site certainly dosnt deserve to keep going and only by word of mouth and reviews will stop them, untill they start again. I would also encourage everyone to contact consumer affairs after making an attempt to get your money back as they will do nothing unless you have tried first.

Addition: recently, I have been spammed by the owner of GoDeals with emails telling me to be quick to get a bargain, because they are closing down. Beware of the next site they build.. If you receive unsolicited emails offering similar goods, the chances are they have started again under another name. 19/4/16.edit.

Sue R
Sue R
 

No deal at Godeals – I ordered and paid for what I thought was 2 Queen bed sheet SETS and after following up on order that hadn't arrived within 21 days I received one QB sheet - would never buy from them again as they don't respond when I have queried order

LisaD6
LisaD67 posts
 

Wish I had seen the Current Affair story! – Wow! I ordered off these guys and the stuff that arrived - eventually was absolute C*&^P Should have read all the other product reviews on this site first. Also, my friend told me she saw a current affairs story about them around a year ago. How some of their toys weren't safe and buyer beware. Wish I new this, hope this review helps someone else save their hard earned $$

LisaD6
LisaD6   

Oh, and I still get emails from them even though I have unsubscribed.

kylie B
kylie B
 

complete crap. lost a lot of money for goods i wont be able to give away – Clothes for resale, cheapest and ugliest style. Box of kids toys. Cheap crap i couldve bought at cheap as chips cheaper. The so called box of $2000 worth of goods. Im still waiting for someone to jump out yelling april fools. Maybe $50 WORTH. never recieved free goods for spending over $100. Will never buy again DO NOT PURCHASE FROM THEM. EVEN… Read more

MY PH. VIRUS PROTECTION TOLD ME IT WAS UNSAFE....KEEP AN EYE ON CREDIT CARD STATEMENTS.

WISH I READ THESE REVIEWS BEFORE THROWING MONEY AWAY

sandy.mcgowan1
sandy.mcgowan1WA14 posts
 

Got scammed by this company too! – bought some items, at first all was good. items were good, any problems, my emails were answered, but when things went wrong, got total crap, no response, no emails, no return contact whatsoever!!!!!!!!!

Ignored customer
Ignored customer2 posts
 

The items they sell don't fit the description they give them – The item that I have the problem with was an EX ZARA blanket made with Wool & Silk reality description said 100% cotton on tag and it looked like it was made out of unbleached calico. That is false advertising. Fair enough it was cheap and yes they sent rubbish. I have returned this cheap rubbish to them and I am waiting for a refund plus the postage for the return of this article, as yet there has been NO REFUND

Ehex
Ehex
 

spam from go deals – their order arrived months later, the goods fell apart and now even a few years later I still can't escape their email list no matter how many times I have unsubscribed - what I don't understand is how they can still run

The Incense Store
The Incense Store
 

Go deals no deals – I can see even now go deals has still not inproved since I went today tonight couple years back in regards to people getting ripped off. olease put your complaints into fair trading search go deals rip off today tonight

Fran. L
Fran. LNSW3 posts
 

Cheats and thieves – Bout a $400 value for $99 of jewellery. Nowhere near $99 bucks worth and all rubbish to boot. Threw most of it out. Cheap, shoddy goods and a badly written note on a scrap of paper that one item not available (though still advertised) and I have a credit. Stupidly, I ordered again expecting the credit to be applied but it didn't happen and unable… Read more

to make contact. purchased an outdoor mat supposedly worth $99. falling apart on arrival. Beware! Beware! Beware! DO NOT PURCHASE FROM THIS SITE.

fred lindh
fred lindh
 

Rubbish – i ordered $400 worth of clothes.do not and i mean do not order any clothes from them.at $2 each piece i them at a market for 50c each and am still stuck with half of them.buy $100 get $500 free. Bull i never reieved $1 free.buyer beware.

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