Go-Dolly

Don’t buy from this business. Terrible service. Buys her products from Temu and sells them at inflated prices. I purchased an item that was sized incorrectly and wouldn’t refund my money. The item came to me smelling of petrol. Show details

Sarah responds quickly with emails and assists where necessary regarding your order. Show details ·  1

Love the denim set I received! In addition, I had to get in contact with the store to change for a different size, and the customer service has been fantastic!! Show reply

Great customer service and communication was seamless throughout order process. Delivery was quick. The dress was lovely and as described.. will be making future purchases Show details ·  1

The shipping took a bit to long, but awesome lady helped me through everything she was amazing help. quality of the dress is amazing! thankyou so much Show reply

I ordered Energy Shift Long Cardigan. The customer service was excellent. I knew it would take a little longer to get here as I ordered it just before our last few public holidays, but still showed up quicker then expected. Sarah has been wonderful, she kept me up-to-date with everything and on the delivery. When it arrived i could not wait to… Read more

wear it, it was exactly what i ordered. As soon as i put it on i felt warm and cosy. I wanted a long cardigan to go down to my ankles to keep my legs extra warm. I remember when I was little and I would visit my grandma and she would crochet jumpers for me, this cardigan reminds me of that time because the cardigan looks like it was crocheted. Thank you again i love my cardigan.

Do not buy from here - clothing quality is horrible. Clothes were sent straight from China and they are basically see through and not wearable. For what I paid the quality is not good. I emailed asking if I could return and got no response.

Awful experience. Order took weeks to arrive and I was given incorrect information that it was already in transit when it wasn't. Order arrived and product quality is no good. Asked for an exchange and was told to send goods back and reorder with store credit which has taken multiple attempts to have applied and now im being charged freight again for a crappy quality product which will again take weeks. Show details

Clothing is very poor quality and shipped directly from China. My order took months to arrive. Seller does not offer refunds only store credit Show details

Go Dolly was a great and easy way to find an outfit. I was so happy with the customer service speaking with Sarah. She was very understanding and patient with me and I highly recommend this website. Happy shopping xx Show 2 replies

Amazing customer service – I had ordered two beautiful sets from Go Dolly, and while shipment took a while because it was delayed, I thought the company was very professional as I received communication to let me know the reasons why there was a delay. They kept me up to date constantly which I was very appreciative of. Once I received my order it was exactly how I… Read more ·  1

imagined, the fit was perfect and I was ready to wear my two new sets on my Italian holiday. Would recommend this website.

Exceptional service – Thank you Sarah for your exceptional customer service. Jo x Show details ·  2

Fantastic! – Love love love Go-Dolly. I bought some items as a birthday gift through a friends recommendation. Not disappointed. Great, high quality products and Go-Dolly was really easy to deal with. Highly recommend this business. Great job! Show reply

Quality beautiful pieces – Purchased the White Adelaide two piece set for my maternity shoot and was so impressed at the quality and how beautiful the fabric was, I purchased a second time in black ! I’m sure il be finding more pieces to add to my wardrobe after baby arrives! Show reply

Not as advertised - not as pictured or described – Purchased a maxi dress (actual description). Images on GD website (taken from another site) showed an ankle length dress (maxi). Dress arrived. Knee length - definitely not a maxi dress. Emailed straight away, included screenshots from GD website & photos of the dress on (coming to my knees). Size chart on website also doesn’t match description of… Read more

maxi dress. Requested a refund as dress not as advertised. Took days for a response. Was told the shorter length was due to the dress being ‘tight’. Stated my consumer rights again requesting a refund. Request denied. Disappointing customer service.

Overpriced clothing of cheap material sold for 3 times the same as found on Shein or Temu. Do not buy from here – Clothing advertised is a complete knock off from an Australian site and the clothing delivered does not match the photo. It is a cheap synthetic material and the same set is found on Shein and Temu for a fraction of the price. Go Dolly is overpriced for the same thing you can get on Shein or Temu for a third of the price. Pictures used are taken direct from Australian sites. Show details

Not as advertised – Advertised as a tracksuit set. What I actually received was a sheer material that feels cheap. It’s not something I would have purchased had I known. It looks like something an old person would wear. I can’t help it but feel duped. Everything else I ordered was ok. Show details

Avoid [Content Removed] – Do not buy from Go Dolly. They are [Content Removed] who use photos stolen from Brand Label Websites to advertise their poor quality and terrible shaped dresses. No refunds given as promised even if not satisfied. Will take the item back and keep your money!!! AVOID Show details

Exceptional Customer Service – The entire Go Dolly Shopping experience was exceptional. I didn’t receive any postage details at first, so I emailed a query. I was met with a response within a few hours, Sarah went above and beyond to keep in touch with me regarding my query and what the business was doing to remedy the issue over the next few days. Aus Post had lost the item,… Read more ·  1

so Sarah sent another one immediately and via express post, and offered a discount on my next purchase for my inconvenience. I will be shopping here again with confidence and will be referring others to this website. It is so refreshing to see an Australian owned business making an impact on the scene, and setting the standard for exemplary customer service standards.