Company has closed its factory. Did get a refund and purchased through PayPal.
Purchased off them a few times over the years, but found out it has been sold and new owners crashed the business. I purchased $3k light order, no confirmation email or anything, got worried after a week. Office closed, phones unanswered.
Completely ripped off -KEEP CLEAR
I had used this firm previously with good results over the past few years. However I ordered goods at end of 2019, they didn't arrive, emailed, telephoned - no response. They then rang up $2300+ against my credit card for lighting goods that I did not order, nor received of course! No longer trust this company, my bank has recovered the original order money but I am still waiting for the fraudulent $2300.
SCAM ONLINE STORE !!
I paid for a dome light 6 months ago, and it still hasn't arrived, after contacting the company haven't heard a thing back. I think this company is a scam run out of China. With all due respect to Chinese people, I will never shop here again, do yourself a favor, and hit the back button.
- Verified customer
This company appears to be no longer functioning - do not use
I stupidly ordered from Go lights without checking first on Product Review. My Go light order was paid and then stuck on 'awaiting dispatch'. I tried several different ways on contacting them but all I got was a robo-email suggesting that the order was delayed and would be sent out shortly... which did not happen. Fortunately I had paid with paypal who have now refunded my money.
Yep. I was scammed too. One star = no star. No service. No item
Like every other poor sucker I was only after a light. Paid. Got email with an excuse about lost or delayed billing and orders. Called many times. No answer. 110 bucks down the toilet
SCAM SCAM SCAM
Scam beware. Once payment has been taken they stop responding. They happily reply to emails if youre just enquiring on a product so that they can lure you in. Once payment has been made its impossible to contact them
- Verified customer
Make an order, receive email that goods will dispatch in six business days and you will receive tracking number. That is the last correspondence, no response to emails and no answering their phone. Whoever controls this company is complete scum. I am now seeking refund of $352.40 from my credit card provider.
No Lights No refund BEWARE
www.golights.com.au is a SCAM. Buyer beware do not order through them. I ordered and no goods received, no refund you cannot contact them via email or phone. I have reported them to consumer affairs Victoria and recommend you do the same. I also used PayPal and they are refusing a refund as well so do not use PayPal.
Scam!! Buyer Beware
www.golights.com.au is a SCAM. Buyer beware do not order through them. I ordered and no goods received, no refund you cannot contact them via email or phone. I have reported them to consumer affairs Victoria and recommend you do the same.
no goods delivered, no refunds, no response
ordered over $500 worth of goods, they were never delivered, there has been no response to many requests for a refund, no response to phone calls - ripped off. I used them four years ago with no problems, but now it seems I have lost my money. wish I had reread reviews. Will try paypal for a refund. This company should be taken down.
DO NOT BUY FROM THESE SCAMMERS
I didnt check the reviews until well after they dicked me around about sending the product and how it was "delayed in shipping" its now been exactly a month later and they've refused to reply to any emails so I have to go back to visa and get a refund this way
Thieves and parasites. Buyer beware. This company has gone through bankruptcy and resurrected itself somehow. Shoddy goods sold cheap with a good chance you’ll never receive what you’ve paid for. Hopefully their scam will catch up with them soon
- Verified customer
Be Warned, Company has gone Bankrupt
The trading entity for GoLights has filed for insolvency and their company is being deregistered. Luckily for me I paid for my order via PayPal, have initiated a refund through their buyer protection. Do not purchase from GoLights.
I have used Golights for past 8 years and they been good, the past 12 months have not been so good and our last order back in July is no where to be seen, they don't answer my phone calls or emails, I have contacted my bank to reverse the charges. I think they are going to go out of business but before they do they will be taking everyones money as well.
Questions & Answers
Has anybody contact fair trading about this company? I purchased lights and transformers off them in February and it is now July and they have not delivered. I am unable to reach them on any forms of contact
Yes, we contacted ACCC and Fair Trading NSW today, as well as lodged a dispute with our bank to recover our payment.
We think they are completely fake. I just tried to log in to my account with them and they have deleted it. So I added another account name and details and I was able to order to my hearts content, which of course I didn't. I don't understand why Fair trading and ACCC has not investigated this business as the first complaint was in March of 2018!!!! Who is not doing their job?
Hi, I've just read everyone's comments and I am so disappointed in myself for being fooled. Ordered exhaust fan light back in July and have not received the item as at 16 August 2019. I paid through PayPal and have lodged a claim. I have also contacted the ACCC and lodged a complaint. This company needs to be brought down !!!! I am a single working mother and need a new exhaust light in the bathroom asap and now I've lost my money and have no exhaust light in the bathroom. So over all this crap that goes on, makes me angry and disheartened.
Has anyone that has written a review received their products or a refund from Go Lights ?
All their positive reviews on google and other websites are bogus. They are complete fraudsters. They offered me a full refund and as soon as I emailed back requesting this offer, they completely stopped communicating with me. I am starting to think they are not even in Australia. If you go to the ASIC website, you will see they trade under a couple of names Rogue Lighting and Golights.com.au however they are listed under another name in ASIC.
No. Fortunately I purchased through a credit card and have submitted a chargeback for not having received the goods.
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