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Go Lights

Go Lights

1.5 from 183 reviews · View Statistics

Reviews

  • Product Quality
    1.2 (34)
  • Return Claim MadeYes (11) · No (56)
  • Shipping
    1.2 (20)
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Stan Giaouris

Stan GiaourisSydney, NSW

  • 3 reviews
  • 5 likes

Company has closed its factory. Did get a refund and purchased through PayPal.

published

Purchased off them a few times over the years, but found out it has been sold and new owners crashed the business. I purchased $3k light order, no confirmation email or anything, got worried after a week. Office closed, phones unanswered.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo

Completely ripped off -KEEP CLEAR

published

I had used this firm previously with good results over the past few years. However I ordered goods at end of 2019, they didn't arrive, emailed, telephoned - no response. They then rang up $2300+ against my credit card for lighting goods that I did not order, nor received of course! No longer trust this company, my bank has recovered the original order money but I am still waiting for the fraudulent $2300.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Dan

DanSouth East Queensland, QLD

SCAM ONLINE STORE !!

published

I paid for a dome light 6 months ago, and it still hasn't arrived, after contacting the company haven't heard a thing back. I think this company is a scam run out of China. With all due respect to Chinese people, I will never shop here again, do yourself a favor, and hit the back button.

Product Quality
Shipping
Incentivised ReviewNo
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Disaster

published

I received a faulty light. I sent photos and was advised to return product. Money was never refunded. Emails and phone calls were not answered. Please do not buy from this company

Incentivised ReviewNo
Return Claim MadeYes
wrigbe

wrigbeSouth-Eastern Region, NSW

  • 2 reviews
  • Verified customer

This company appears to be no longer functioning - do not use

published

I stupidly ordered from Go lights without checking first on Product Review. My Go light order was paid and then stuck on 'awaiting dispatch'. I tried several different ways on contacting them but all I got was a robo-email suggesting that the order was delayed and would be sent out shortly... which did not happen. Fortunately I had paid with paypal who have now refunded my money.

Incentivised ReviewNo
Return Claim MadeNo

Do not order from Go Lights

published

Broke my golden rule and didn't read reviews on Go Lights before ordering and got robbed. As with others, goods didn't arrive and neither did refund! For me a valuable lesson learnt.

Incentivised ReviewNo
Drew

DrewGreater Melbourne (Metropolitan), VIC

Yep. I was scammed too. One star = no star. No service. No item

published

Like every other poor sucker I was only after a light. Paid. Got email with an excuse about lost or delayed billing and orders. Called many times. No answer. 110 bucks down the toilet

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeYes
See all answers

SCAM SCAM SCAM

published

Scam beware. Once payment has been taken they stop responding. They happily reply to emails if youre just enquiring on a product so that they can lure you in. Once payment has been made its impossible to contact them

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
See all answers
Matt C.

Matt C.Sydney, NSW

Don't Do It.

published

Ordered online & paid via Paypal. Items never arrived. Emailed & Tony offered a refund that never happened. Now I get no response. Have taken it up with Paypal and will lodge with Fair Trading NSW.

Product Quality
Incentivised ReviewNo
Return Claim MadeYes
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Fraud. Please beware

published

Giving one star as I cant give none. They don't deliver/respond after you make an online order. I placed an order 4 weeks back and it still shows up as awaiting dispatch. The support center does not respond to emails.

Product Quality
Shipping
Incentivised ReviewNo
MJPF

MJPFSydney

  • 18 reviews
  • 24 likes
  • Verified customer

No response

published

Make an order, receive email that goods will dispatch in six business days and you will receive tracking number. That is the last correspondence, no response to emails and no answering their phone. Whoever controls this company is complete scum. I am now seeking refund of $352.40 from my credit card provider.

Incentivised ReviewNo
Return Claim MadeNo
Moving on

Moving onGreater Melbourne (Metropolitan), VIC

No Lights No refund BEWARE

published

www.golights.com.au is a SCAM. Buyer beware do not order through them. I ordered and no goods received, no refund you cannot contact them via email or phone. I have reported them to consumer affairs Victoria and recommend you do the same. I also used PayPal and they are refusing a refund as well so do not use PayPal.

Incentivised ReviewNo
Return Claim MadeNo

Hopeless

published

Same deal as everyone here. Purchased a light and yet to receive it after two weeks and unable to get a reply to e-mails or messages left on phone. I see on their site that the product I purchased is now out of stock.

Incentivised ReviewNo
Return Claim MadeNo
Ben

BenGreater Melbourne (Metropolitan), VIC

  • 3 reviews
  • 2 likes

Scam!! Buyer Beware

published

www.golights.com.au is a SCAM. Buyer beware do not order through them. I ordered and no goods received, no refund you cannot contact them via email or phone. I have reported them to consumer affairs Victoria and recommend you do the same.

Incentivised ReviewNo
Return Claim MadeNo
kerry

kerryPerth, WA

  • 2 reviews
  • 3 likes

no goods delivered, no refunds, no response

published

ordered over $500 worth of goods, they were never delivered, there has been no response to many requests for a refund, no response to phone calls - ripped off. I used them four years ago with no problems, but now it seems I have lost my money. wish I had reread reviews. Will try paypal for a refund. This company should be taken down.

Product Quality
Incentivised ReviewNo
Return Claim MadeYes
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Rebecca

Rebecca

  • 3 reviews
  • 4 likes

DO NOT BUY FROM THESE SCAMMERS

published

I didnt check the reviews until well after they dicked me around about sending the product and how it was "delayed in shipping" its now been exactly a month later and they've refused to reply to any emails so I have to go back to visa and get a refund this way

Product Quality
Incentivised ReviewNo
Return Claim MadeYes
Tess

TessLatrobe

  • 5 reviews
  • 4 likes

Do Not Waste Your Time

published

Bought a very small product that was meant to be shipped within 12 working days. Over a month later I had to raise a PayPal dispute. Seller did not reply to my emails. Don't waste your time.

Product Quality
Incentivised ReviewNo
Return Claim MadeYes

Thieving Scum

published

Thieves and parasites. Buyer beware. This company has gone through bankruptcy and resurrected itself somehow. Shoddy goods sold cheap with a good chance you’ll never receive what you’ve paid for. Hopefully their scam will catch up with them soon

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Kristian

KristianSouth Brisbane, Queensland

  • 17 reviews
  • 8 likes
  • Verified customer

Be Warned, Company has gone Bankrupt

published

The trading entity for GoLights has filed for insolvency and their company is being deregistered. Luckily for me I paid for my order via PayPal, have initiated a refund through their buyer protection. Do not purchase from GoLights.

https://insolvencynotices.asic.gov.au/browsesearch-notices/notice-details/ANVISCO-AUSTRALIA-PTY-LTD-604860540/471ae85d-5c42-4093-8541-523f9a95fe6e

Incentivised ReviewNo
Return Claim MadeNo
Jason

JasonGreater Melbourne (Outer), VIC

WARNING

published

I have used Golights for past 8 years and they been good, the past 12 months have not been so good and our last order back in July is no where to be seen, they don't answer my phone calls or emails, I have contacted my bank to reverse the charges. I think they are going to go out of business but before they do they will be taking everyones money as well.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
See all answers
Page 1 of 10

Questions & Answers

Jack L.

Jack L.asked

Has anybody contact fair trading about this company? I purchased lights and transformers off them in February and it is now July and they have not delivered. I am unable to reach them on any forms of contact

7 answers
LMB
LMB

Yes, we contacted ACCC and Fair Trading NSW today, as well as lodged a dispute with our bank to recover our payment.

LMB
LMB

We think they are completely fake. I just tried to log in to my account with them and they have deleted it. So I added another account name and details and I was able to order to my hearts content, which of course I didn't. I don't understand why Fair trading and ACCC has not investigated this business as the first complaint was in March of 2018!!!! Who is not doing their job?

Jewels
Jewels

Hi, I've just read everyone's comments and I am so disappointed in myself for being fooled. Ordered exhaust fan light back in July and have not received the item as at 16 August 2019. I paid through PayPal and have lodged a claim. I have also contacted the ACCC and lodged a complaint. This company needs to be brought down !!!! I am a single working mother and need a new exhaust light in the bathroom asap and now I've lost my money and have no exhaust light in the bathroom. So over all this crap that goes on, makes me angry and disheartened.

Corey T.

Corey T.asked

Has anyone that has written a review received their products or a refund from Go Lights ?

4 answers
LMB
LMB

All their positive reviews on google and other websites are bogus. They are complete fraudsters. They offered me a full refund and as soon as I emailed back requesting this offer, they completely stopped communicating with me. I am starting to think they are not even in Australia. If you go to the ASIC website, you will see they trade under a couple of names Rogue Lighting and Golights.com.au however they are listed under another name in ASIC.

Mark
Mark

No. Fortunately I purchased through a credit card and have submitted a chargeback for not having received the goods.

Gina S.
Gina S.

Marc you are from Sydney. Did you go to there shop and check out what is going on ? There address and shop is in Sydney

Get an answer from our members and Go Lights representatives

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