You don't normally actively think about your telco, it's something you usually set and forget out of necessity, but Goodtel actually give you something good to think about. Goodtel deliver the NBN in a customer forward and socially conscious package for market-competitive prices. My small issue was resolved by their technical support team straight away and they are greatly responsive on social media. I would recommend Goodtel to anyone looking at connecting a new NBN service.

I've been a customer of Goodtel since they launched, and only have good things to say about the service.

Their internet speeds are as advertised, and their customer service is better than any of their competitors I've ever come across. It's also nice knowing that my fees each month not only support a new Australian business, but also support a charity that I'm passionate about.

I recommend Goodtel to all of my friends and would encourage anyone who's thinking about swapping to do so. You're not going to come across a more ethically sound and reasonably priced service on the market.

I started following Goodtel a few months before they had service available in my area, purely because the idea of part of my internet bill going to a not for profit organisation each month was really cool!
Every step of the sign-up process was a breeze, and my NBN installation was hassle free.
I have used other Telco companies like Optus and Telstra, and neither have treated me as well as Damien from Goodtel! 10/10

Goodtel has been fantastic since I switched to them. The switch itself was quick and seamless, easily the simplest and easiest telco experience I've had.
You get a top quality NBN service (i run speedtest and my service quality has vastly improved), at very competitive prices, and on top of that half of all profits go to good causes. So just by signing up with Goodtel I'm now helping to support ChildFund which is amazing.
Seriously, I don't know why you'd use anyone else? Very highly recommended.

Goodtels Service has been super reliable and I no longer experience any dropouts since moving from Optus, even with the extra load from everyone being in lockdown. Customer service is fantastic - always dealing with someone in their local office or emails are replied to straight away.
I also love the fact that 50% of my bill goes to my chosen charity - Sleepbus - Not only is this company doing right by the consumer, but they are also giving back to the community.

We connected to Goodtel for our home phone service; quality and customer service is simply outstanding. Great to also know that by using Goodtel, we're also supporting worthwhile causes through choosing them.

Beginning with Goodtel for our NBN and phone service was a fantastic move that I would never change. The customer service was fantastic, were my sales consultant has still shown me support until today and the support team have provided me with prompt answers to any question I have. The product quality is exceptional with no dropouts and a reliable service.

We have been on Goodtel nbn for a month now and have nothing but praise for the speed, connection, customer service and purpose of the company. Took a couple of weeks to get the nbn connection installed (as previous tenants had taken the Arris box with them) however customer service was fantastic throughout. As soon as nbn technician came round I got on the phone to Goodtel and was connected to the internet within 30min! Have had no outages since, even in social-distancing-WFH-Inner West Sydney.

Our chosen cause is Greening Australia - I am recommending Goodtel to friends, family and colleagues.

I have been really impressed by Goodtel so far. My interactions with the staff have been helpful and efficient and the transition from my previous provider was incredibly easy. I was able to use my existing modem and the Goodtel staff provided clear instructions as to how to switch it over. The connection has been fast and consistent so far. I am grateful that a company exists that isn't simply focussed on profits, but sees the sense in using profits for good. Thanks Damien and Goodtel!

We recently moved house in Darwin. We shopped extensively for an internet provider that we were happy with both ethically and price-wise and we couldn't be happier with the choice we made. The service has been well above-standard with respect to customer service and tech support. Unfortunately, it was not an internet provider that was considered by iselect, which is a shame, as more people need to be aware of this socially conscious enterprise. There has been no issues with getting connected, and setting up account. We had some issues with getting Wi-Fi signal around a three-level concrete house and Goodtel were able to provide advice re solving this issue. Thanks Damien & Mia.

We'd been considering switching our NBN for a while and when we found that Goodtel donates 50% of profits to charity we were in like Flynn. We are donating to Burn Bright, improving school kids mental wellbeing.

The speeds has been great and no drop-offs in service, which is the reason we switched. We had a minor problem at the start but the help line was great and knew what they were doing, they stayed with us until we got our internet sorted. Very happy with Goodtel.

Switching to Goodtel was super quick and painless. My connection and the service that I've received has been perfect. I love that I can contribute to charity without even thinking about it.