Goodtel
NBN 50/20 (Family), NBN 100/20 (Superfast), NBN 25/10 (Casual), NBN 250/25 (Blazing) · See All
- goodtel.com.au
- ✓ Verified company
60 reviews · Statistics
Great service and wonderful corporate responsibility
NBN 25/10 (Casual)Best company I've dealt with so far, they were lovely when I needed an unexpected extension on my bill (lost wallet!). Only downside is the bandwidth in the afternoons when everyone is home, but I expect that's because of my plan.
Great nbn from a great provider
NBN 50/20 (Family)Great nbn and customer service. Even better that Goodtel make a positive impact in the community. Highly recommend :)
- Start Date: March 2023
- Adequate Speeds: Yes
- Standalone or Bundled: Standalone
- Contract Type: Month-to-month
- Data Type: Unlimited Data
Great service, great network, great cause!
NBN 25/10 (Casual)Reliable connection, no dropouts. Good internet speed. Good customer service - responds to any issues and provides support if needed. Overall would definitely recommend!
- Start Date: March 2023
- Adequate Speeds: Yes
- Standalone or Bundled: Standalone
- Contract Type: Month-to-month
- Data Type: Capped Data
Small is beautiful
NBN 50/20 (Family)After weeks of frustration and hours on the phone trying to get one of the big telcos to move our service to a new house, we gave up and decided to go small. What a delight it was dealing with the team at GoodTel. Real people, in Australia, at the end of the telephone. No hours waiting to get through. Quick and helpful responses and things were up and running when they said they would.
We haven't had a single issue since the service was connected. It just works and does what we need it to.
- Start Date: February 2023
- Adequate Speeds: Yes
- Standalone or Bundled: Standalone
- Contract Type: Month-to-month
- Data Type: Unlimited Data
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Great service and a great team!
NBN 25/10 (Casual)Signing up to goodtel was super easy and we have had no issues since joining. They have a friendly team, great service and you also get to support amazing causes too, it's a win win!
- Adequate Speeds: Yes
- Data Type: Capped Data
Very happy to highly recommend Goodtel
NBN 100/20 (Superfast)Switching to Goodtel was easy and the service has been no different to the major telco I was with before. The customer service is excellent, and it’s great to know that good causes are benefiting from the service. I love that they are a BCorp too.
- Start Date: December 2022
- Adequate Speeds: Yes
- Standalone or Bundled: Standalone
- Contract Type: Month-to-month
- Data Type: Unlimited Data
So glad to have great internet service
NBN 100/20 (Superfast)Reliable connection with great speed at amazing prices and no sneaky additions on the invoice. I'm actually happy to pay my bill because it's fair and ethical. We haven't had any problems with internet since being with GoodTel but I've been very satisfied with their customer support for my mobile service.
- Adequate Speeds: Yes
- Standalone or Bundled: Bundled
- Data Type: Unlimited Data
Great service and feel the joy of giving back
NBN 100/20 (Superfast)I loved I could chose my charitable organisation and the sign up was easy with great old fashioned support in the process. Great customer service team and little wait times which I love!
- Start Date: November 2022
- Adequate Speeds: Yes
- Standalone or Bundled: Standalone
- Contract Type: Month-to-month
- Data Type: Unlimited Data
Great customer service and product!
NBN 50/20 (Family)With only a small admin issue in the beginning, goodtel have been great. Their customer service is prompt and local and we haven’t had any issues with connection and speed. Highly recommend!
- Start Date: December 2022
- Adequate Speeds: Yes
- Standalone or Bundled: Standalone
- Contract Type: Month-to-month
- Data Type: Unlimited Data
Find out how Goodtel compares to other Internet Service Providers
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Happy to have found Goodtel
NBN 100/20 (Superfast)Fast, reliable internet and I love that some of my bill goes to Asylum Seekers Resource Centre.
- Start Date: October 2022
- Adequate Speeds: Yes
- Standalone or Bundled: Standalone
- Contract Type: Month-to-month
- Data Type: Unlimited Data
Excellent speeds
NBN 100/20 (Superfast)Great service thank you very much always good on the phone
- Adequate Speeds: Yes
- Standalone or Bundled: Standalone
- Contract Type: Month-to-month
- Data Type: Unlimited Data
Love it! Better than my previous phone plan with one of the 'big' telcos.
GoodtelI switched over from Telstra to Goodtel (which uses the same network) and am so glad I did. The cost of my monthly phone bill is exactly the same, but it's great to know that 50% of the profits go to worthwhile causes. The coverage for both calls and internet has been brilliant, with great internet speeds. The customer service is top notch too - every person I have spoken to has been helpful and friendly. No long wait times either.
It's a no brainer - if I'm getting a like-for-like service (and in some cases a much better service with Goodtel
... Read more), I'd rather my money go to people and animals that need our help, rather than lining the pockets of people who already have so much and don't do anything worthwhile with their millions. If you're wondering whether you should switch - do it, you won't regret it!Find out how Goodtel compares to other Internet Service Providers
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Fantastic internet & great company
NBN 100/20 (Superfast)Great connection and speed. Excellent customer service and support. And I love the updates on where they are donating the profits. I couldn't recommend highly enough. I will be switching my mobile phone plan over as soon as I can get out of my current contract.
- Start Date: July 2022
- Adequate Speeds: Yes
- Standalone or Bundled: Standalone
- Data Type: Unlimited Data
Internet you can feel good about
NBN 25/10 (Casual)Easy to register but would have liked a bit more help setting up nbn. Connection is mostly reliable and fast, having experienced less dropouts compared to previous service provider. Great to have an affordable internet provided that is also sustainable
Good feel, Good service, Goodtel!
GoodtelWe love to be able to do some good for others or the planet whether possible. Not only are we supporting great causes, but we also get better coverage than we had previously! Also have just arranged international roaming and service was quick, friendly and helpful. 10/10! Thanks team.
- Start Date: July 2022
- Adequate Speeds: Yes
- Standalone or Bundled: Standalone
- Contract Type: Month-to-month
- Data Type: Capped Data
Questions & Answers
Do you service. Beechford Tasmania? Are you able to tell the speed we presently have from Skymesh at 39 Davis Street? If so, what is your monthly charge?
Hi Jeff. Thanks for your interest in Goodtel. We do service 39 Davis St Beechford and would be able to offer you a fixed wireless nbn service. The max download speed on a fixed wireless is 75mbps and upload would be max 10mbps. The cost is $78 per month with the first month being discounted to $60. Please let me know if you have any further questions or if I can help you with the sign up process should you wish to switch to Goodtel. Damien
What is you coverage and signal strenght at Primrose Street Cobbitty NSW 2570 please ?
Is it reliable indoors, Hardie plank and tile roof home?
Does your system do nbn home phone internet and land line?
Hi Billco
Thanks for your interest in Goodtel.
There is both 5G and 4G coverage on your street so whilst every home is different it looks like there is good coverage where you are.
As for nbn we do offer nbn with landline and calls so we can help you with that too. You’ll also get $5 off your nbn plan if you take both a mobile and nbn plan together.
If you have any further questions feel free to reach out to our team on hello@goodtel.com.au
Dear Goodtel Clients and Goodtel ex Clients, Is the Goodtel mobile phone network as good as Telstra?
I ask this question as I have had some issues with Telstra a number of times,
and I'd like a mobile phone company with better customer service than Telstra but with equally good coverage. At the moment, I live in a city area with poor phone coverage due to hills, valleys, trees, and high buildings. I'd be grateful for honest responses only please.
Regards, Anonymous762
Hi mate they use Telstra's 3G and 4G you will have the same issue try Optus $2 sim and see it make a difference.
Thanks. Cheers.
I have had issues with Telstra coverage.
I have had issues with Optus coverage more than Telstra coverage.
Hi Anonymous762. We would be happy to send you a trial SIM to test out our coverage. Feel free to email me directly on damien@goodtel.com.au and I will be happy to arrange for you. Damien
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Details
 Goodtel NBN 50/20 (Family)4.6(18) | Goodtel NBN 25/10 (Casual)4.8(11) | Goodtel NBN 250/25 (Blazing)No reviews yet | ||
|---|---|---|---|---|
| Category | Internet Service Providers | Internet Service Providers | Internet Service Providers | Internet Service Providers |
| Standard Monthly Price | $77 | $97 | $67 | $127 |
| Typical Evening Download Speed | 50Mbps | 90Mbps | 25Mbps | 205Mbps |
| Promotional Monthly Price | $50 | |||
| Promotional Offer | $50 for first month and then $77 per month thereafter. | |||
| Max Upload Speed | 20 Mbps | 20 Mbps | 5 Mbps | 25 Mbps |
| Service Type | NBN | NBN | NBN | NBN |
| Packages Available | Standalone | Standalone | Standalone | Standalone |
| Contract | Monthly | Monthly | Monthly | Monthly |
| Data Allowance | Unlimited | Unlimited | Unlimited | Unlimited |
| Max Download Speed | 50 Mbps | 100 Mbps | 25 Mbps | 250 Mbps |
Contact info for Goodtel
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