Fantastic, no nonsense service, easy to set up, well priced, excellent customer reaction times and great for society. You are mad if you don't choose Goodtel for mobile and broadband.

Activation was incredibly easy and the support staff replied to my queries SO quickly. I was shocked at how quick they were to be totally honest.

Had no issues connecting to NBN and we've had no issues since. I have been working from home and the internet has been great.

The cost has been on par with other NBN providers. And with the added benefit you get to choose where your donation goes as % of profit goes to charity. I selected Greening Australia.

Perfect connection using WiFi. Personally haven't ran into any issues involving lag or glitches. My son slobs uncontrollably and the tablet still appears to be working properly. 100% Satisfied and I would suggest this before any other device for a toddler.

I just signed on a week ago and it has been great!

Activation was only about a 3 day wait and the only issue with connection was from my end. Turns out Telstra locks its modems (nice wastage!) so if you are swapping from them you will need to grab your own or get one through Goodtel.

I also like feeling good that my bill is helping a charity!

Highly recommended!

I left a bad review last time as we were having internet trouble for a while. But thanks for the help of Damien and Chelzy from the tech support who patiently listened to our complaints and gave advice, it is all working now :)

I had written a bad review which I am struggling to remove thanks to Damien Gould, he took the time to call and explain/breakdown to me the process and also when it came time for the actual NBN connection he stayed on the phone to listen in and make sure everything worked before he left...I am very happy with Goodtel

I'd like to commend Damien and the team for the extraordinary customer service. My NBN switch was smooth with almost no down time and was timed to perfection to ensure I wasn't billed another month by my exisiting provider. The NBN connection is reliable and achieves higher than marketed speeds. Best of all Goodtel is a social enterprise that lets you support a charity of your choice. 6 stars

Zaidee's Rainbow Foundation - As a Charity we are always seeking the best deals to save money. When I was contacted by Goodtel I was very skeptical about how they could save the Charity money. After they reviewed my Telstra Bill they came back with a good saving plan. Now four months in, the savings has been half on what I was paying via Telstra and sometime less. I would highly recommend any business to review their bills with Goodtel and save money as we have. Very happy with the service. also when I was with Telstra, we had drop out everyday via their modem during covid, and now with Goodtel not one drop out via their system. Allan Turner Managing Director.

Great connection and speed. Excellent customer support that goes above and beyond. The extra bonus is they are a social enterprise and give a per centage of profits back to charities.

Fast, reliable internet that saw me through four months of Zoom calls while working from home in lockdown. Outstanding customer service - they are highly responsive via phone and email, patiently explained to me the difference between a modem and a router, and even gave me tips about how to responsibly reuse or recycle my router when I moved house. They also donate 50% of profits to charity. Done deal.

The best customer service and communication in the game. I switched both my mobile and home NBN over to Goodtel and it was both smooth an easy. I would recommend Goodtel for anyone looking to jump outside of standard annoying major company NB or Mobile service you won't regret it.

Pros:
- Donate profits to good causes.
- The speed averages around 41.8 mbps tested on different days on speedtest.net. On most days it does hit 45 mbps as advertised.
- The start and end date is exact which made signing up and switching very easy.

Cons:
- Expensive compared to many other ISPs
- Very short promotion

While everyone is complaining about their NBN these days we never had an issue with our NBN100 plan! GoodTel provided us with a great service, communication and support. Looking forward to start our SIP telephone service with them soon too

Awesome plans great value for money easy to deal with great coverage lots of data they donate money to a cause of your choice the network is Telstra great service

We have had such great experience with Goodtel, since moving our phones to the hosted service from an office based PBX, we have found the system much more reliable and our internet speeds are faster than ever before! It also feels great to know we are helping HeartKids as a result of switching to Goodtel