See the Best Internet Service Providers in 2022 as rated by Australians on ProductReview.com.au.
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Reviews

4.8
43 reviews
  • Value for Money
    4.7 (40)
  • Transparency
    4.8 (39)
  • Customer Service
    4.8 (42)
  • Adequate Speeds Yes (36) · No (0)
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Roz
RozGreater Melbourne (Metropolitan), VIC

Happy with Goodtel

published

I'm so happy with my mobile service with Goodtel, the friendly staff and reliable service. I'm also really happy to know that my mobile phone plan is used to help Oz Harvest provide meals for people in need. Thank you for existing Goodtel!

Value for Money
5/5
Transparency
5/5
Goodtel
Damien G.GoodtelSend a private message

Thanks for the kind words Roz and thank YOU for existing. We can’t do any good without you and the rest of the Goodtel community.

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Denis
DenisGreater Melbourne (Inner), VIC

Ethical services with great support.

published

Damien and his staff have been very kind to me and assisted me when possible. , fantastic company that cares for their customers. Thank you for your hard work and I highly recommend this company.

Value for Money
4/5
Transparency
5/5
Goodtel
Damien G.GoodtelSend a private message

Hi Denis. Thank you for the 5 stars and kind words about Goodtel. We are very happy to have you as part of our community. Thanks for making the switch to us, we can't do any good without people like you. All the best, Damien.

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Sheldon
SheldonPerth, WA

I get internet and I help a charity

published

I'm content with my connection. I get drop outs but I got dropouts with other carriers too so that is a problem caused by the liberal's screw up on the NBN. But if you are going to get an NBN connection you might as well get great service and support a good cause for the exact same connection.

Value for Money
4/5
Transparency
5/5
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Brian S.
Brian S.Metropolitan Adelaide, SA

Great service

published

I was confused with another service and was helped.I would recommend Goodtel to all they are great value for money and service quickly at hand if needed.I thank you And also helping my charity

Value for Money
5/5
Transparency
5/5
Goodtel
Damien G.GoodtelSend a private message

Hi Brian. Thanks for correcting your review and for the 5 stars. Great to have you as part of the Goodtel community. Damien

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Good service & great outcomes

published

They are everything you'd expect from a good carrier, with the huge bonus that paying your bill does good for the world through their donations.

Would highly recommend anyone make the change.

Value for Money
4/5
Transparency
5/5
Goodtel
Damien G.GoodtelSend a private message

Hi Nick. Thanks for the 5 stars and recommendation, we really appreciate it. Great to see you are enjoying being with Goodtel and doing good just by being with us. Damien

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Good internet, and you feel good about it.

published

Our experience with Goodtel has been great, easy to get set up and really helpful support with the minor hiccups along the way (caused by our modem, not them). Most importantly, we know that we are supporting a great social enterprise, giving to a good cause and keeping our carbon footprint lower, just by paying bills we'd have to pay anyway.

Value for Money
5/5
Transparency
5/5
Goodtel
Damien G.GoodtelSend a private message

Hi Llywellyn. Thank you for the review. It’s great to have you as part of the Goodtel community and to see you are enjoying our service. We agree it feels good to do good, thanks again for helping us make it happen. Damien

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ebonflow
ebonflowNSW, 2489
  • 23 reviews
  • 17 likes

Excellent service and super reliable connection

published

I never seem to have any connection issues or dropouts any more.
Connecting was a breeze, the team are fantastic.
Also have both our mobile plans with them now, the price is quite affordable.

Value for Money
5/5
Transparency
5/5
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KerryPH
KerryPHMetropolitan Adelaide, SA

Goodtel delivers what others claim too.

published

Real People and Easy Hassle Free Set Up. Fast Continous Internet 24/7 and no more meltdowns from my teenager because his game is lagging or the internet drops out.

Happy Family = Happy Life.

Thank you Goodtel,
plus I feel good knowing part of my payment is going to my choosen charity, helping to Save the Lives of Dogs.

Value for Money
5/5
Transparency
5/5
Goodtel
Damien G.GoodtelSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Neil
NeilSouth East Queensland, QLD
  • 2 reviews

Great Internet Service Provider

published

Helpful people and easy to set up. Works well from first day. I'm happy to support an organisation that strives for sustainability and helping others. Good value and good people.

Transparency
5/5
Customer Service
5/5
Goodtel
Damien G.GoodtelSend a private message

Hi Neil. Thank you switching to Goodtel and for the great review. We’re very happy to have you as part of the Goodtel community and we look forward to doing some good together. All the best for 2022 - Damien

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Alan
AlanSouthwest, VIC

Cannot reach support by telephone ... experienced dropouts ... what's wrong ?

published

Cannot reach support by telephone ... experienced dropouts ... what's wrong ?
Alan
mob. 0421 024 528
Mobile connection is patchy.
Difficult to contact Goodtel by phone.
Please fix these problems, as I often need to telephone people

Value for Money
4/5
Transparency
4/5
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Triton
Triton
  • 2 reviews
  • 2 likes

Great service and support.

published

Easy to sign up and get started. Plus so good to be away from the usual telco frustrations when support is needed. And love the feel good factor of knowing that a share of profits is going to something positive for the world. Keep up the good work.

Value for Money
4/5
Transparency
5/5
Goodtel
Damien G.GoodtelSend a private message

Hi Triton. Thank you for making the switch and trying us out. We’re so happy to read you’re happy with our service. And yes, doesn’t it feel good to be doing something positive at the same time.

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Krystal
KrystalSouth-Eastern Region, NSW

Incredible company.

published

Amazing customer service. The phone service itself is actually faster and more reliable than I expected. I live rurally and they work better than the big company’s. Your money actually goes to a good cause which is just another amazing reason this company is the best. Cheap, friendly and reliable.

Value for Money
5/5
Transparency
5/5
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Steven
StevenSydney, NSW
  • 2 reviews
  • 1 like

Excellent service and mission

published

Fantastic, no nonsense service, easy to set up, well priced, excellent customer reaction times and great for society. You are mad if you don't choose Goodtel for mobile and broadband.

Value for Money
5/5
Transparency
5/5
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Great service and good ethos

published

Activation was incredibly easy and the support staff replied to my queries SO quickly. I was shocked at how quick they were to be totally honest.

Had no issues connecting to NBN and we've had no issues since. I have been working from home and the internet has been great.

The cost has been on par with other NBN providers. And with the added benefit you get to choose where your donation goes as % of profit goes to charity. I selected Greening Australia.

Value for Money
5/5
Transparency
5/5
Goodtel
Damien G.GoodtelSend a private message
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You won't be disappointed!

published

Perfect connection using WiFi. Personally haven't ran into any issues involving lag or glitches. My son slobs uncontrollably and the tablet still appears to be working properly. 100% Satisfied and I would suggest this before any other device for a toddler.

Value for Money
5/5
Transparency
5/5
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The reviewer stated that an incentive was offered for this review

Questions & Answers

Anonymous762
Anonymous762asked
Goodtel

Dear Goodtel Clients and Goodtel ex Clients, Is the Goodtel mobile phone network as good as Telstra?
I ask this question as I have had some issues with Telstra a number of times,
and I'd like a mobile phone company with better customer service than Telstra but with equally good coverage. At the moment, I live in a city area with poor phone coverage due to hills, valleys, trees, and high buildings. I'd be grateful for honest responses only please.
Regards, Anonymous762

4 answers
Kanye
Kanye

Hi mate they use Telstra's 3G and 4G you will have the same issue try Optus $2 sim and see it make a difference.

Anonymous762
Anonymous762

Thanks. Cheers.

I have had issues with Telstra coverage.

Anonymous762
Anonymous762

I have had issues with Optus coverage more than Telstra coverage.

b01ca550ef
b01ca550efasked
Goodtel

Does GoodTel G2-M Tab 10 inch Android 10 Pro have Engels as factory default language? If not can this be change?

No answers
MWS
MWSasked
Goodtel

What sort of customer base does Goodtel have compared to many of the leading companies?

2 answers
CRH
CRH
Goodtel
Damien G.GoodtelSend a private message

Get an answer from our members and Goodtel representatives

Goodtel

Details

Compare all 4 Goodtel
CategoryInternet Service ProvidersInternet Service ProvidersInternet Service ProvidersInternet Service Providers
Standard Monthly Price $67.00$77.00$97.00$127.00
Typical Evening Download Speed 25Mbps50Mbps90Mbps205Mbps
Promotional Monthly Price $50.00
Promotional Offer

$50 for first month and then $77 per month thereafter.

Max Upload Speed 5 Mbps20 Mbps20 Mbps25 Mbps
Service TypeNBNNBNNBNNBN
Packages AvailableStandaloneStandaloneStandaloneStandalone
ContractMonthlyMonthlyMonthlyMonthly
Data AllowanceUnlimitedUnlimitedUnlimitedUnlimited
Max Download Speed 25 Mbps50 Mbps100 Mbps250 Mbps
Compare all 4 Goodtel
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