Excellent internet connection - thank you so much for your warm support in getting my internet up and running. I really appreciate the entire team's patience and committment to providing me with the best service possible. Amazing work and I would recommend this service to anyone - thank you! Show reply
Ronna is always kind and helpful and has redirected my query to the appropriate department
Excellent – Customer service is great. Tech support is great. Highly recommend. Show details
Try them! – Great company, with good product value for money, plus it’s good knowing that they give back to our range of charities with your purchase. Show reply
Excellent speed, service and price – Goodtel is an amazing company - superfast speeds over 100 every day, great price and service and an ethical company that shares profits with the community. Seriously, why would you give your money to anyone else for internet Show details
Very happy to highly recommend Goodtel – Switching to Goodtel was easy and the service has been no different to the major telco I was with before. The customer service is excellent, and it’s great to know that good causes are benefiting from the service. I love that they are a BCorp too. Show details
So glad to have great internet service – Reliable connection with great speed at amazing prices and no sneaky additions on the invoice. I'm actually happy to pay my bill because it's fair and ethical. We haven't had any problems with internet since being with GoodTel but I've been very satisfied with their customer support for my mobile service. Show details
Great service and feel the joy of giving back – I loved I could chose my charitable organisation and the sign up was easy with great old fashioned support in the process. Great customer service team and little wait times which I love! Show details
Happy to have found Goodtel – Fast, reliable internet and I love that some of my bill goes to Asylum Seekers Resource Centre. Show details
Excellent speeds – Great service thank you very much always good on the phone Show details
Fantastic internet & great company – Great connection and speed. Excellent customer service and support. And I love the updates on where they are donating the profits. I couldn't recommend highly enough. I will be switching my mobile phone plan over as soon as I can get out of my current contract. Show details · 1
Damien is a legendary – I had written a bad review which I am struggling to remove thanks to Damien Gould, he took the time to call and explain/breakdown to me the process and also when it came time for the actual NBN connection he stayed on the phone to listen in and make sure everything worked before he left...I am very happy with Goodtel Show details
Excellent service and a good cause – Great connection and speed. Excellent customer support that goes above and beyond. The extra bonus is they are a social enterprise and give a per centage of profits back to charities. Show details
Find out how Goodtel NBN 100/20 (Superfast) compares to other Internet Service Providers
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Great NBN service, even better customer support! – While everyone is complaining about their NBN these days we never had an issue with our NBN100 plan! GoodTel provided us with a great service, communication and support. Looking forward to start our SIP telephone service with them soon too Show details · 1
Would you like a side of Social Conscious with your NBN? – You don't normally actively think about your telco, it's something you usually set and forget out of necessity, but Goodtel actually give you something good to think about. Goodtel deliver the NBN in a customer forward and socially conscious package for market-competitive prices. My small issue was resolved by their technical support team straight… Read more · 1
away and they are greatly responsive on social media. I would recommend Goodtel to anyone looking at connecting a new NBN service.
Absolutely perfect and amazing service! – I've been a customer of Goodtel since they launched, and only have good things to say about the service. Their internet speeds are as advertised, and their customer service is better than any of their competitors I've ever come across. It's also nice knowing that my fees each month not only support a new Australian business, but also support a… Read more · 1
charity that I'm passionate about.
I recommend Goodtel to all of my friends and would encourage anyone who's thinking about swapping to do so. You're not going to come across a more ethically sound and reasonably priced service on the market.
Perfect - Why would you use anyone else? – Goodtel has been fantastic since I switched to them. The switch itself was quick and seamless, easily the simplest and easiest telco experience I've had. You get a top quality NBN service (i run speedtest and my service quality has vastly improved), at very competitive prices, and on top of that half of all profits go to good causes. So just by… Read more · 1
signing up with Goodtel I'm now helping to support ChildFund which is amazing. Seriously, I don't know why you'd use anyone else? Very highly recommended.
Fantastic Company - cannot fault them – Goodtels Service has been super reliable and I no longer experience any dropouts since moving from Optus, even with the extra load from everyone being in lockdown. Customer service is fantastic - always dealing with someone in their local office or emails are replied to straight away. I also love the fact that 50% of my bill goes to my chosen… Read more · 1
charity - Sleepbus - Not only is this company doing right by the consumer, but they are also giving back to the community.
A great service, with real meaning! – We connected to Goodtel for our home phone service; quality and customer service is simply outstanding. Great to also know that by using Goodtel, we're also supporting worthwhile causes through choosing them. Show details · 1
Excellent – We recently moved house in Darwin. We shopped extensively for an internet provider that we were happy with both ethically and price-wise and we couldn't be happier with the choice we made. The service has been well above-standard with respect to customer service and tech support. Unfortunately, it was not an internet provider that was considered… Read more · 1
by iselect, which is a shame, as more people need to be aware of this socially conscious enterprise. There has been no issues with getting connected, and setting up account. We had some issues with getting Wi-Fi signal around a three-level concrete house and Goodtel were able to provide advice re solving this issue. Thanks Damien & Mia.
Seamless Transition with Consistent Speed – I have only had GoodTel for one month and can say with confidence already that they are better than any other provider I have been with previously (and trust me I have tried them all!). Since transitioning to GoodTel (which was a very easy process) we have noticed a reduction in drop outs as well as consistent performance throughout the day with… Read more · 1
multiple devices connected. In complete transparency I must admit that I did have some connectivity issues in the beginning but this was down to my own user error and by calling GoodTel Technical Support (who were fantastic) we were able to find the problem that I had caused and were able to troubleshoot a solution quite efficiently.
There are now minimal complaints from my household now about the internet being too slow which has been a great relief. Even better than a reduction in whinging is that we feel great knowing that we are able to support the “Save A Dog” charity just by changing providers! Who doesn’t love doing a small bit of social good every month simply by paying our internet bill.
If anybody is thinking of making the switch, I can recommend this great Australian business that supports a charity partner that you resonate with.
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