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Goodtel NBN 100/20 (Superfast)

Goodtel NBN 100/20 (Superfast)

5.0 from 10 reviews · View Statistics
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Reviews

5.0
10 reviews
5
(10)
4
(0)
3
(0)
2
(0)
1
(0)
  • Value for Money
    4.9 (10)
  • Transparency
    4.9 (10)
  • Customer Service
    4.9 (10)
  • Adequate Speeds Yes (10) · No (0)
Previous
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Damien is a legendary

published

I had written a bad review which I am struggling to remove thanks to Damien Gould, he took the time to call and explain/breakdown to me the process and also when it came time for the actual NBN connection he stayed on the phone to listen in and make sure everything worked before he left...I am very happy with Goodtel

Value for Money
Transparency
Bec
BecGreater Melbourne (Metropolitan), VIC
  • 2 reviews

Excellent service and a good cause

published

Great connection and speed. Excellent customer support that goes above and beyond. The extra bonus is they are a social enterprise and give a per centage of profits back to charities.

Value for Money
Transparency
Rez
RezVictoria
  • 2 reviews
  • 4 likes

Great NBN service, even better customer support!

published

While everyone is complaining about their NBN these days we never had an issue with our NBN100 plan! GoodTel provided us with a great service, communication and support. Looking forward to start our SIP telephone service with them soon too

Value for Money
Transparency
Goodtel
Damien G.Goodtel

So happy to see you have had a great experience Rez and we too are looking forward to helping you transfer the rest of your services over too.

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Dillon BM
Dillon BMSouth East Queensland, QLD
  • 3 reviews

Would you like a side of Social Conscious with your NBN?

published

You don't normally actively think about your telco, it's something you usually set and forget out of necessity, but Goodtel actually give you something good to think about. Goodtel deliver the NBN in a customer forward and socially conscious package for market-competitive prices. My small issue was resolved by their technical support team straight away and they are greatly responsive on social media. I would recommend Goodtel to anyone looking at connecting a new NBN service.

Value for Money
Transparency
Goodtel
Damien G.Goodtel

Thanks Dillon, we really appreciate the kind words and love reading you are so happy with the service. We look forward to continuing to provide you something good to think about with your telco.

BrCon
BrConHobart, TAS
  • 2 reviews
  • 1 like

Absolutely perfect and amazing service!

published

I've been a customer of Goodtel since they launched, and only have good things to say about the service.

Their internet speeds are as advertised, and their customer service is better than any of their competitors I've ever come across. It's also nice knowing that my fees each month not only support a new Australian business, but also support a charity that I'm passionate about.

I recommend Goodtel to all of my friends and would encourage anyone who's thinking about swapping to do so. You're not going to come across a more ethically sound and reasonably priced service on the market.

Value for Money
Transparency
Goodtel
Damien G.Goodtel

Hi BrCon. Thanks for taking the time to write a review. We love reading you have had a great nbn experience with us and thanks for recommending us to your friends.

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Wendy Z.
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Kevin
KevinSydney, NSW

Perfect - Why would you use anyone else?

published

Goodtel has been fantastic since I switched to them. The switch itself was quick and seamless, easily the simplest and easiest telco experience I've had.
You get a top quality NBN service (i run speedtest and my service quality has vastly improved), at very competitive prices, and on top of that half of all profits go to good causes. So just by signing up with Goodtel I'm now helping to support ChildFund which is amazing.
Seriously, I don't know why you'd use anyone else? Very highly recommended.

Value for Money
Transparency
Goodtel
Damien G.Goodtel

Thanks for taking time out to write a review Kevin, we really appreciate it. We're happy to read you're getting such good speeds and that you're experiencing how easy it is to help out great charity partners like ChildFund.

JadeTZI
JadeTZIIllawarra, NSW

Fantastic Company - cannot fault them.

published

Goodtels Service has been super reliable and I no longer experience any dropouts since moving from Optus, even with the extra load from everyone being in lockdown. Customer service is fantastic - always dealing with someone in their local office or emails are replied to straight away.
I also love the fact that 50% of my bill goes to my chosen charity - Sleepbus - Not only is this company doing right by the consumer, but they are also giving back to the community.

Value for Money
Transparency
Goodtel
Damien G.Goodtel

Very happy to read that you have seen an improvement in your service since switching to Goodtel Jade. Thanks for switching to us and taking the time to write such a great review, we really do appreciate it.

Karl T.
Karl T.Sydney, NSW

A great service, with real meaning!

published

We connected to Goodtel for our home phone service; quality and customer service is simply outstanding. Great to also know that by using Goodtel, we're also supporting worthwhile causes through choosing them.

Value for Money
Transparency
Goodtel
Damien G.Goodtel

Thanks for the 5 stars Karl and for taking the time to write a review for us.

Clee T.
Clee T.Darwin, NT

Excellent.

published

We recently moved house in Darwin. We shopped extensively for an internet provider that we were happy with both ethically and price-wise and we couldn't be happier with the choice we made. The service has been well above-standard with respect to customer service and tech support. Unfortunately, it was not an internet provider that was considered by iselect, which is a shame, as more people need to be aware of this socially conscious enterprise. There has been no issues with getting connected, and setting up account. We had some issues with getting Wi-Fi signal around a three-level concrete house and Goodtel were able to provide advice re solving this issue. Thanks Damien & Mia.

Value for Money
Transparency
Goodtel
Damien G.Goodtel

We're very happy to have got it all working so well for you Clee. Thank you for the great review and taking the time to do it.

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Monica R
Monica RSydney, NSW
  • 2 reviews
  • 1 like

Seamless Transition with Consistent Speed

published
Value for Money
Transparency
Goodtel
Damien G.Goodtel

Thanks for the 5 stars Monica and for taking the time to write such a detailed review. Any reduction in whinging is always good and we love helping turn the paying of any bill into a more positive experience.

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Goodtel NBN 100/20 (Superfast)

Details

Compare all 3 Goodtel
CategoryInternet Service Providers
Standard Monthly Price $97.00
Typical Evening Download Speed 83.0 Mbps
Max Download Speed 100 Mbps
Max Upload Speed 20 Mbps
Service TypeNBN
Packages AvailableStandalone
ContractMonthly
Data AllowanceUnlimited
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