Grandado.com

This is a scam site . I ordered a coffee pot in stainless steel and a very poor quality aluminum pot arrived . There is no customer service ! I have just lost €30.00 plus a lot of aggravation trying to contact them and going in circles . Show details

Ordered a pack of 8 special high density micro fibre glass cleaning cloths. Received a pack of 3. A follow up to Grandado received a credit note! Out of stock! The provided credit card should not have been processed! Forced now to retry purchasing a similar product with a company that I have no trust in. Show details

I ordered a Baby Spring Autumn Clothing Halloween Toddler Kid Baby Boy Girl Clothes Pumpkin T-shirt Tops Striped Pants Outfits 2Pcs Set × 1 18M A$31.69 The didn’t arrive I m not satisfied I’m disappointed

Very good customer service. I am very satisfied and pleased Very good customer service. I am very satisfied and pleased Show details ·  1

It forces you to give a star if you want to leave a review . I ordered a battery’s and a battery charger the website showed it was in stock and they were advertising it to the public they also said that they wouldn’t send my item until they had… Read more ·  1

received the money even though i sent proof that they had accepted payment from me and that it was not pending my bank statements prove this . When i asked why they still haven’t sent my order after waiting for weeks and paying for express post they changed their lie and started to tell me it wasn’t in stock they were trying to get me to buy a complete different order/brand of product that cost 5x as much they had already lied to me multiple times and then they had the Hyde to try scam even more money out of me . I’ve sent multiple complaints demanding to know why they won’t give me any options that involve them returning my money back to me and they refuse to reply except to tell me that I could pay even more money for a different product that I don’t want to order . They are thieves and have no intentions of giving anyone their orders they want your money then they won’t give you a refund and ask for even more money from you . They need to have their business/trading license removed asap

Very good value for the 3 x replaceable brush head toilet bowl brushes and handles. Bought them for my mother, whose brush had broken off on an expensive fixture. The brush fits the glass holder perfectly and is a great idea. The brushes arrived very quickly and I was most impressed. Would definitely recommend! Show reply

Received incorrect colour, width between hooks and eyes different to Australian Don't refund full price even though their error. Quality of item very poor

Beware parting money with this mob!!! They don’t deliver!!! Terrible service trying to contact them never reply back

Very deceptive advertising l thought l was buying a chair don't want a cover

Ordered a band for my Casio watch. My order and invoice both stated black, but I received grey. I contacted customer service to arrange a refund and return of the product. After several exchanges I was offered 3 final offers, - A voucher for 150% of what I paid - Return the incorrect colour at their expense and they would ship a replacement - A… Read more

cash refund of 50% of what I paid I have continually advised Grandado that I have arranged the correct band from another company and don’t want a voucher I’ll never spend. They refuse to refund me. I recommend you avoid purchasing from a company that will not refund your money when they are 100% at fault.

The item was advertised to include a leather gaiter in addition to the gear knob. I only received the gear knob. The material of the gear knob is incredibly cheap.

Disappointed. Thought l was receiving 2, as in picture. But only one arrived. Inferior product. Steel buckle bends easily and now can't be released from main seatbelt clip only after a couple of weeks

this company did not refund my money after they said they would. instead they have given a credit. I said no to that as I would never be using them again. Stay away... scam

The items arrived on time,and appear to be fine,though I have not tested all ten. What did surprise me is that all ten light globes survived the transport,as they had no individual coverings,and were all put in a soft packet/envelope with a thin internal bubblewrap, I am amazed they all arrived apparently intact. Show reply

The phone chargers x2 I ordered ,I thought would fit my I phone ,but was in fact for European charge,not AU and no cables came which is what I paid for.Return too complicated as in Hong Kong and postage back would have cost as much as I paid initially,with complicated return policy . Waste of $40

Terrible service - selling counterfeit products then pretending it was the customer choice. Look for legit or cheap products elsewhere. This one is a fraudulent place.

It is a pain to deal with Grandado, I received a wrong item and trying to get a replacement but I was offered a voucher. Unfortunately unable to send further email to communicate with Irene as gmails will not go through, not on my end as I have send many emails this morning with no issues, not happy

Pressure, none, this baby is amazing for my back area, smooth for the ride, the pocket air support amazingly good, recommend highly, so happy i didn’t go to the competitor. Show reply

Pleased with my order. Arrived very quickly as promised. Have purchased this product previously so did not hesitate to re order will definitely order from this company again Show reply

Ordered on 14th May now 27th June 2025. Nothing received. Granados track and trace is a joke and a deliberate falsehood. Theu deny the existence of my order and payment.

I searched high & low for this exact quality product & upon searching, your online page came up. It was a very quick & easy ordering process & now due to your quick response to my order I have the goods & are back on the road. 10/10 from me. Many thanks. Show reply

I ordered a 3 metre charging cord but only received a 1 metre cord

Paid extra delivery, not worth it still took over 30 days and could not track order. That said parts did eventually arrive and are exactly what I ordered.

Got my watch up and running again, really good delivery too Show reply