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Granite Transformations

Granite Transformations

3.5 from 126 reviews · View Statistics

Reviews

  • Customer Service
    3.2 (11)
  • Timeliness
    3.3 (11)
  • Job Satisfaction
    3.2 (11)
  • Rates and Fees
    3.2 (10)
  • Product Quality
    3.3 (10)
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WHITAKER

WHITAKERNicholls 2913, ACT

  • 4 reviews
  • 1 like

Shoddy workmanship, won't fix it!

published

Don't use Granite Transformations!
We have warped and cracked kick boards, cupboards installed with scratches on them.(they replaced a few but not all of the scratched ones) the wrong kind of product in the ensuite which has warped and swollen with the moisture.
Everyone has passed the buck saying it was the previous franchisee. GT says they are fully insured etc.... they even have been telling me for the last three years that they are definitely coming back to repair these things. Yep.... still waiting. I'm now going to spread this across my Facebook page!!!

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Product Quality
Incentivised ReviewNo
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Seriously

Seriously

  • 4 reviews
  • 4 likes

granite transformation Tasmania

published

Poor workmanship, no care attitude. Promise the world deliver little. Ended up with water damage because they couldn't be bothered to seal properly. They then had the audacity to tell me not there problem. Granite finish dull, not polished correctly. Stay away

Customer Service
Timeliness
Job Satisfaction
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Incentivised ReviewNo
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Thomas Parissenti

Thomas ParissentiSydney, NSW

  • 3 reviews
  • 1 like

Great design and professional company

published

Had kitchen done and the result was outstanding!
We choose marble look granite and polyurethane doors, everything is custom made to fit perfectly our open space kitchen.
Better then expected!!!
Well done granite transformation caringbah

Customer Service
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Incentivised ReviewNo
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Maruk

MarukSydney, NSW

Excellent product and service

published

We engaged Waratah Kitchens having used the Granite Transformations product approximately 20 years back. Dimitri and Luke are thorough professionals, good at their work, punctual, tidy and respectful. Of all the renovation projects we undertook in our new home, our experience working with Waratah Kitchens surpassed all others. Very pleased with the result. Thank you.

Customer Service
Timeliness
Job Satisfaction
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Incentivised ReviewNo
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Brett and Keren

Brett and KerenSydney, NSW

Happy Customer

published

The team at Waratah Kitchens/Granite Transformations were very professional from the initial consultation to the end of the job. They were punctual and reliable. They resurfaced and extended our existing benchtop and replaced our splash backs. We couldn’t be happier with the outcome. Thank you very much.

Brett & Keren
Castle Hill

Customer Service
Timeliness
Job Satisfaction
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Product Quality
Incentivised ReviewNo
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Jeff

JeffGreater Melbourne (Inner), VIC

Cheap and nasty product

published

New bench top less than 2 years old, warping and coming apart at the joins, steer clear if you want a long lasting product. Have contacted on numerous occasions with no reply.

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
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Incentivised ReviewNo
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Garry and Linda

Garry and LindaSydney, NSW

A huge thanks

published

The team from Waratah Kitchens/Granite Transformations at North Rocks recently upgraded part of our kitchen and installed a benchtop and cupboards in our laundry. They were professional from our initial enquiry to the completion of the job. A pleasure to work with and would certainly recommend them and its just a pity that we will not need them to do anything to our kitchen for many years.

Customer Service
Timeliness
Job Satisfaction
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Incentivised ReviewNo
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Mabel V.

Mabel V.Sydney, NSW

Excellent job!

published

Waratah Kitchens/Granite Transformations North Rocks installed a Calacutta benchtop and repolished my existing cabinets. They have done an excellent job and it has been good value for money. I am very happy with the result and highly recommend them!

Customer Service
Timeliness
Job Satisfaction
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Incentivised ReviewNo
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Yvonne

YvonneSydney, NSW

  • 3 reviews

SO MUCH BETTER!

published

We downsized from a house to an apartment and found the kitchen to be impractical. After deciding we needed to do something about it we made arrangements for Vicki from Granite Transformations to come and advise what we could/should do. We listened carefully to her suggestions and made some of our own and the outcome is fantastic. From the moment the various tradespeople arrived to the moment it was completed we were very happy with the service from all involved. It's been a few months now and we have got used to it and can't recommend them highly enough. Many thanks GRANITE TRANSFORMATIONS in BROOKVALE.

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Timeliness
Job Satisfaction
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Incentivised ReviewNo
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NEVER use any Granite Transformation franchises; once they have your money they don't want to know.

published
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Product Quality
Incentivised ReviewNo
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Karen

KarenMurray Region, NSW

  • 3 reviews
  • 1 like

Filthy, rude and disrespectful

published
Incentivised ReviewNo
Dave

DaveCanberra 2600, ACT

  • Verified customer

Don’t look below the surface or once we have your money we don’t care

published

Granite Transformations (Goulburn/Canberra): the work looks great, but the cupboards and drawers left full of rubble, dust and screws (finally admitted it was their tradespeople but did try to blame it on the plumber) and left rubbish in the skip of our other tradies. Reception staff lied about following up, accusing us of things we never said. Refused to deal with the issue and once paid, refused to deal with our concerns.

Customer Service
Timeliness
Job Satisfaction
Incentivised ReviewNo
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Gavan K.

Gavan K.

  • 12 reviews
  • 13 likes

Very dodgy buyer beware

published

Kitchen fell apart and bench top cracked.They tried to tell me the bench top crack can’t be helped because of movement in house. Virtually kitchen fell apart.Very poor quality.Buy at own risk

Incentivised ReviewNo

Buyer beware and go elsewhere.

published

My kitchen has only lasted 6 years and totally fell apart.Bench tops cracked and cabinets all fell apart. Quality is below standard.They also didn't honner warranty.go elsewhere.Very dodgy and poor quality.

Incentivised ReviewNo
  • Verified customer

Lifetime limited warranty is worthless

published

I had Granite Transformation install new countertops about 4 and a half years ago. There was a problem with the edge chipping within a year and it was fixed. However, since that time many rough places have shown up on the surface. I have requested repairs and have been turned down. Do no business with this company because they do not stand behind their product.

Incentivised ReviewNo
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Madeleine

MadeleineSydney, NSW

  • Verified customer

Love the new bench top and pantry.

published
Incentivised ReviewNo
Shaz

Shaz

  • 2 reviews

Love my new bench tops.

published

Mark my installer from Cairns Granite transformations was very professional in his work and i`m very happy with the outcome and he cleaned up as he did his job. Thank you.

Incentivised ReviewNo
hp2454

hp2454

  • 4 reviews
  • 1 like

Not very happy

published
Incentivised ReviewNo
burnt hand

burnt handSouth East Queensland, QLD

  • 24 reviews
  • 18 likes

Easy way to to cover old kitchen tops

published

Had our large kitchen in Balwyn and our unit in Kew both fitted with Granite Transformations and found them perfect. Was surprised the first time when the fitter turned up with the material which looked liked sheets of laminex but when he fitted the sheets together quickly and easily over the existing tiles the result was surprisingly good and looked like an expensive granite counter top.

Incentivised ReviewNo
Lyn F.

Lyn F.Sydney, NSW

Our perfect kitchen!

published

We were extremely happy with the workmanship and overall service provided by Jeff and All at Granite Transformations. We love our new kitchen! We would definitely recommend Granite Transformations. Thanks Guys.

Incentivised ReviewNo
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Questions & Answers

Corliss

Corlissasked

Has anyone dealt with Advanced Cabinetry in Ballarat, Victoria using Granite Transformation?

No answers
Terry M.

Terry M.asked

what size is the granite slab before "L" shapes are cut, I am trying to avoid joins

No answers
Jane M.

Jane M.asked

Has anyone dealt with Granite Transformations Central West? It seems there is a huge difference between franchises.

1 answer
Gavan K.
Gavan K.

I would stay away imo.My kitchen literally fell apart in 7 years.Also they didnt honer the warrenty. Huge franchise issues in canberra.
All are the same quality and will be junk in 7 years imo

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