Granite Transformations
Verified153 reviews
They were not willing to quote me on a smaller job, although I would have been willing to pay to make it worthwhile, they didn't give me the opportunity. Their response time was also quite slow. I came across the company after a friend bought a new house and the brochure was left with their kitchen. While it seemed like a potentially good… Read more
solution for my own problem, not wanting a full kitchen renovation. I did note, on my friend's kitchen, there was an obvious line where two parts of the benchtop met, which didn't look great. Basically, the middle of the bench had a line down the middle in a high use area, so not easily covered up.
YOU CAN'T GO WRONG Putting in a new kitchen can be like navigating a path through a minefield. At the end of the day, it comes down to trust – can you trust the design capabilities of the company you choose and that they have the skills and attention to detail that’s needed. This is the greatest lesson I've learned after undertaking 3rd kitchen… Read more
renovations.
Granite Transformations was abosrbed by Shore Renovations, so it's a whole new team these days and the team at Shore Renovations impressed me from the very start.
They were easy to deal with, design savy, they were there when they said they would be and addressed any issues or concerns immediately.
They even provided advice on ways to reduce the cost without compromising the result.
I would rehire them in a heartbeat.
We approached Granite Transformations in Box Hill as we weren't happy with our current kitchen benchtop and splashback. Went to their showroom and they were very helpful. Took a few samples home to see what would look good. They organised the plumber to disconnect gas hotplates and tap and replace sink. Took two days for our kitchen and pantry area to be transformed and we are extremely happy with the result. Show details
Reviews with attachments
Good quality but Not custom at all – The product is good quality but it was spose to be custom as the came and measured all the areas but nothing came custom. Came as flat packs and our builder had to cut almost every piece down to fit the correct area. This is not custom. Also you would think if you have a pull/slide out door is would be a proper door but our has door hinge hole cut… Read more
into it. I wouldn't recommend them at all really. Go to a proper cabinet maker and get it done custom for the same price.
- +3
I've payed for a brand new kitchen in ive payed $15.000. Granite transformation 3 months later still not finished – Not professional at all. 3 months and job still not complete
Perfect Kitchen – My kitchen was transformed in a matter of a few days from tired 1990s Formica kitchen to glossy palamino Caesar stone surfaced kitchen with beautiful fully fitted cupboards and draws. Thomas, who managed the refit was polite and courteous and went above and beyond to ensure every detail was to an extremely high standard . Granite Transformations was a recommendation from a friend and I simply have no regrets. Thanks guys for a wonderful job !!
Positive reviews
Good apart from defective mixer tapware – Had new benchtops and sink installed February 2022. All went smoothly during installation, but now less than 3 years later, the new mixer tap has tiny pinhole leaks along the "spout", along the weld line. Obviously a defective product from the beginning, but we were told only one year warranty on tapware. I needed to install a whole new tap and… Read more
fitting at my cost. Otherwise the benchtops are very pleasing, just annoyed and disappointed about the chrome mixer tap, definitely bottom of the range. GT Caringbah installed the benchtops and sink, giving my tiny kitchen a new lease on life, but quite unbelievable that the new tap was a "dud" ☹.
Excellent Products and Service – We had engaged Granite Transformations (GT) Box Hill South Vic to renovate our Kitchen. What we have noticed was both Dhaval and Jigar have good experience in this field and they had provided us correct advice from the very beginning until the final installation. Once we signed up with them, GT team engaged thorough professionals from their… Read more
company from designing to installation. After the renovation the new Kitchen now looks so beautiful, that whoever sees it for the first time do admire the workmanship and final output. We are very happy, after searching for a good Kitchen renovation company around Melbourne to fit in our budget, we decided to go with GT who were very reasonable with the cost. We are very pleased with how our new Kitchen looks after renovation. I would recommend GT Box Hill to any one who is planning to renovate their Kitchen.
Great product - Great job by the installer David Warren who was very friendly and proficient at his work – A very professional job undertaken by a very professional installer David WARREN who undertook an amazing transformation of our benchtops using a great product. Can thoroughly recommend. Great job David for Granite Transformations. Thank you ever so much.
Negative reviews
Beware Canberra Granite Transformations – Once these charmers have your money expect appalling customer service. Original quote contained the cost of the most basic kitchen, even though this was not what I asked for. When i wanted non-basic features the additional costs were consistently higher than what was discussed. Trying to discuss with the office staff why the changes in price… Read more
there was no explanation as to why - they had a poor knowledge of their own products and services, and covered this over by simply insisting that that was the way it was, and don't even dare to ask why - this was met with continual claims that I was being "rude" - they loved this term and apparently this was their justification for appalling customer service. Examples: Non return of phone calls from my electrician about unclear aspects of the plan. Not showing up on time - I ended up having to take a day off work as they arrived so late with no call. Taking over 2 weeks to complete the installation - was supposed to be 3 days. One installer informed me he had to leave at 3pm because he had a long drive home!! Overall, the owners of this business are miserable emotional babies, who made this whole reno a nightmare. The finished job? Well it was OK, but the waterfall edge has a bow in it and the benchtop joints are not good. Did they seek any feedback? - of course not, and they were so unpleasant to deal with I could not stomach trying to get these things fixed. AVOID THESE PEOPLE!!!!
Rude tradesman and charged too much – I used the franchise in Mona Vale and although I’m happy with look of the kitchen I was alarmed to read how many people said it didn’t last but deteriorated within a few years. Considering what they charge I would have expected better service. I worked out the electrician/plumber charged the company $560 per hour for the work at my house. He was… Read more
here less than three hours and left without finishing the job. He broke one of my drawer runners when removing the drawer to install the new gas cooktop. He promised to replace it if I went and bought the new runner. He left without replacing it. When my son did it we discovered the drawer wouldn’t shut because the plug on the gas cooktop was too big. So we realised he couldn’t be bothered solving the problem despite the huge amount he charged. I had to get another electrician who easily fixed the problem by moving the PowerPoint down so it fitted between the two drawers. He had a brain and wasn’t just greedy. Customer service was apalling and the company was no help when I called them. They said he charged that much because he was an expert. Seriously! He is a tradie not a brain surgeon! And obviously not that good. They didn’t offer to pay for me having to hire another electrician. I wouldn’t recommend them knowing what I know now. If you do use them make sure you hire your own electrician and plumber as it will save you a lot of money.
Appalling customer service - dont waste your time! – Rude staff and appalling customer service! Clearly taking advantage of the current building boom in Canberra! They want you to pay 90% of the quote before they start work! Recommend you dont waste your time or money!
Recent reviews
Very professional excellent quality but what made experience excellent was the people I hate Reno's but they made it so easy Thank you Megan Liam and ky
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Excellent design and service – Our kitchen was 20 years old and in desperate need of a makeover, it was small and did not function well. The team at Granite Transformations look after us throughout the entire process and were very professional. Thank you to Bettina for coming up with a wonderful design that gave us better functionality and space and to Sean for all his hard… Read more
work with the installation and craftsmanship every wall was not square or even. I would recommend Granite Transformations for your kitchen renovation.
Happy wife happy life – We had kitchen reno installed April, 2024. Could not be happier with the result of new kitchen. From first quote to completion, the professional manner of all team members could not be faulted. Courteous and easy to work with. Special mention to Rod B. (granite installer) and Tom P.{installer), thank you for excellent job well done. Strongly recommend anyone looking for this type of reno to put this operation as your first choice.
Kitchen Backsplash – Our kitchen backsplash looks beautiful. We already had our countertops installed with Granite Transformation and loved how they looked so we went ahead and had them do the backsplash. Tino did an amazing job. He arrived on time and worked the entire time until completion. He pays attention to detail and offers suggestions. We would highly recommend them.
Excellent Service – I had my bathrooms and kitchen completely renovated and I had done a lot of research to find the right people to do my job, and I must say that Granite Transformations did everything they said they were going to do, even in COVID times. I much appreciate the professionalism of the team, always respectful, helpful, responsive and always very… Read more
pleasant to deal with. I would like to say a big thank you to Sungki and the girls in the office and of course Sam and Paul.
Nothing was too much trouble.
I would highly recommend Granite Transformations for any kitchen or bathroom renovations you might be contemplating.
Do NOT use this company. Very disappointed with quality and zero service – Kitchen cupboards looked great for 5 years, then all the laminate separated from the doors and panels. They used cheap glue to stick laminate to the board. Glue has broken down. Granite Transformation want nothing to do with it because "they no longer make those doors". I thought I was dealing with quality trade and product. The Bunnings cupboards… Read more
I used in another room at the same time are fine. If I knew cupboards would only last 5 years I would definitely not have used this company. No-one expects to refit all the kitchen after only a few years. It all looks nice at the beginning and I was originally thrilled, but not long before it all starts falling apart. Then you're on your own. Company doesn't want to know. Do NOT buy from Granite Transformation!
New Kitchen Looks Fantastic! – Took me a while to choose my colours and finishes but the lady at the Caringbah showroom was super helpful and patient. Both installers were very precise and cleaned up after themselves. I absolutely love my new kitchen!
Absolutely brilliant! Couldn't be happier – From initial contact, I couldn't fault this company in Canberra. They always came when they said, on time. Instant quote. Gave me some excellent ideas and were flexible when I changed things (early in the process). Installation was a breeze. I was working from home and no one on my conference calls knew I was having work done. They cleaned… Read more
everything and took all the rubbish away. More importantly, the kitchen looks fabulous. Very, very happy. If I could give 6 stars, I would.
Small stress cracks after 8 years. - But Fixed! – Granite Bench tops served well until 8 year mark when small stress cracks appeared. Claimed repairs on warranty and was very pleasantly surprised that repairs were carried out and warranty was honored in full. Very impressed with the job, professional tradies working through covid restrictions and the good quality of the job. Have to give a 10 out of 10. Thank you Granite Transformation Hobart Team !
Granite Transformation Canberra – Thank you to the amazing team. My kitchen is beautiful and I couldn’t be happier. The price was very reasonable and with Covid I was happy with their communications. I still get up every morning walk out to my kitchen and ‘say I love it’.
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- +7
Poor quality and appalling finish.. not even finished – Extremely disappointed, dissatisfied and angry. In complete job, bowed cupboards, missing cupboards, a hole where 2 cupboard doors meet, irregular cuts, exposed glued joinery, wide gaps between cupboards, glue, sharp remains and gaps between stone top and existing bench, areas without silicone/unfinished and rough surfaces, little attention to… Read more
detail and alignment etc. an absolute disgrace. I was promised a professional finish and excellent quality…$12000 after my kitchen looks like I did it myself in a rush. This job was quoted last year, installed partially In January and when they were supposed to come back and fix it, no one turned up even after I sent a message prior to the day. I am so so disappointed, this is heart breaking as I saved so hard to get this work done. I have been ripped off. I can not say how stressed, anxious and embarrassed I am. This was to be the highlight point of my apartment. I paid half after the quote and half before they started Do yourself a favour and Go to Bunnings. I wish I kept my old crappy kitchen, it was not a modern look but at least did not look like this!!
Caringbah
Very happy customer – Matty and team at moonah Tasmania were very reliable and helpful they did an awesome job replacing our bench tops and splash backs We are extremely happy with the finish product Nothing was a hassle, the boys were very professional and took great care and pride in their work highly recommend them
Great service, quality products, and WOW!!! affordable too! – I always admired a friend of mine's kitchen and she let me into her secret when I mentioned we were thinking of renovating ours - Granite Transformations Perth covered her kitchen countertop as much as 10 years ago and I have to say it is still shiny and looks new. Gary came to give us a free quote and we were VERY surprised at how affordable it… Read more
was to cover the countertops and splashbacks with granite, and replace the doors, including soft close, quality hinges. In as little as a month, from quote to installation, we are over the moon with the result. Everything is shiny and new again. Everyone is friendly and happy to give advice and professional too. I would recommend them anytime.
Very happy with our new look kitchen – We are very pleased with the makeover of our kitchen by Granite Transformations Cairns. The kitchen looks fabulous fresh & light which is the result we wanted to achieve as our kitchen is very shady and the previous laminate was in good condition but a dark green shade. The workmanship by Mark the installer was impressive and all completed in just two days with a minimum of fuss.
Fabulous customer service and product – I’ve used GT twice and have recommended them to 3 others who are also very happy with their transformations! From the first call to the final finished kitchen we have been nothing but impressed! German and his team are second to none ! NOTHING Is a problem and they go beyond their call of duty ! I will continue recommending to friends or anyone who is reading this . Don’t hesitate to call !
Granite Transformations Launceston is great – The mark of a great company is how they sort out any issues that come up. Great job and thank you. We love our bench tops, they are just beautiful.
Couldn't have asked for better results – From the initial planning stages through to the completion of our kitchen refurbishment, Granite Transformations Canberra have exemplified brilliant customer service, attention to detail and quality craftsmanship. The work site and our kitchen area were left very clean and tidy and the whole experience was painless. So good, we've asked them to… Read more
come back and do some more work for us. I do not often award 5/5 on surveys, so this rating is exceptional.
Give them a try – Some may have read my review over 6 months ago about the former GT in Fyshwick. They have a new franchisee who does amazing work, in fact I've given them a try and I'm impressed! Don't judge these people by the old franchisee.
Very disappointed – Perth The tradespersons were not considerate in area they worked in, the mess from dust, plaster throughout kitchen/ and glue on floor took me 6 hours to clean up. Then completed works had a joining fault this was repaired however no follow up from company other than a invoice.
Don't bother - if it's faulty they won't fix – See photos. They refused to fix it. Office of Fair Trading were notified, and advised my only option is to take them to Small Claims Court to get it fixed.
granite transformation Tasmania – Poor workmanship, no care attitude. Promise the world deliver little. Ended up with water damage because they couldn't be bothered to seal properly. They then had the audacity to tell me not there problem. Granite finish dull, not polished correctly. Stay away
Great design and professional company – Had kitchen done and the result was outstanding! We choose marble look granite and polyurethane doors, everything is custom made to fit perfectly our open space kitchen. Better then expected!!! Well done granite transformation caringbah
Excellent product and service – We engaged Waratah Kitchens having used the Granite Transformations product approximately 20 years back. Dimitri and Luke are thorough professionals, good at their work, punctual, tidy and respectful. Of all the renovation projects we undertook in our new home, our experience working with Waratah Kitchens surpassed all others. Very pleased with the result. Thank you. Show details
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Very unprofessional. Lost my house key. Over 5 months and still not finished but want to be… Read more