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Granite Transformations

Granite Transformations

3.5 from 133 reviews · View Statistics
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Reviews

  • Customer Service
    3.4 (16)
  • Timeliness
    3.8 (15)
  • Job Satisfaction
    3.5 (15)
  • Rates and Fees
    3.5 (15)
  • Product Quality
    3.6 (14)
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Reviewer Photos & Videos

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Very happy with our new look kitchen.

published

We are very pleased with the makeover of our kitchen by Granite Transformations Cairns. The kitchen looks fabulous fresh & light which is the result we wanted to achieve as our kitchen is very shady and the previous laminate was in good condition but a dark green shade. The workmanship by Mark the installer was impressive and all completed in just two days with a minimum of fuss.

Incentivised Review No
Kaz
KazSydney, NSW

Fabulous customer service and product

published

I’ve used GT twice and have recommended them to 3 others who are also very happy with their transformations! From the first call to the final finished kitchen we have been nothing but impressed! German and his team are second to none ! NOTHING Is a problem and they go beyond their call of duty !
I will continue recommending to friends or anyone who is reading this . Don’t hesitate to call !

Customer Service
Timeliness

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Review
ReviewCanberra 2600, ACT

Appalling customer service - dont waste your time!

published

Rude staff and appalling customer service! Clearly taking advantage of the current building boom in Canberra! They want you to pay 90% of the quote before they start work! Recommend you dont waste your time or money!

Customer Service
Rates and Fees
Incentivised Review No
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Tina Hughes
Tina HughesLaunceston, TAS

Granite Transformations Launceston is great

published

The mark of a great company is how they sort out any issues that come up. Great job and thank you. We love our bench tops, they are just beautiful.

Timeliness
Incentivised Review No
CFC
CFC
  • 2 reviews
  • 1 like

Couldn't have asked for better results

published

From the initial planning stages through to the completion of our kitchen refurbishment, Granite Transformations Canberra have exemplified brilliant customer service, attention to detail and quality craftsmanship. The work site and our kitchen area were left very clean and tidy and the whole experience was painless. So good, we've asked them to come back and do some more work for us. I do not often award 5/5 on surveys, so this rating is exceptional.

Customer Service
Timeliness
WHITAKER
WHITAKERNicholls 2913, ACT
  • 4 reviews
  • 2 likes

Give them a try

published

Some may have read my review over 6 months ago about the former GT in Fyshwick. They have a new franchisee who does amazing work, in fact I've given them a try and I'm impressed! Don't judge these people by the old franchisee.

Customer Service
Timeliness
Disappointed
Disappointed Perth, WA

Very disappointed

published

Perth
The tradespersons were not considerate in area they worked in, the mess from dust, plaster throughout kitchen/ and glue on floor took me 6 hours to clean up. Then completed works had a joining fault this was repaired however no follow up from company other than a invoice.

Customer Service
Job Satisfaction
Janine
JanineSydney Surrounds, NSW

Don't bother - if it's faulty they won't fix

published

See photos. They refused to fix it. Office of Fair Trading were notified, and advised my only option is to take them to Small Claims Court to get it fixed.

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Customer Service
Timeliness

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Seriously
Seriously
  • 4 reviews
  • 4 likes

granite transformation Tasmania

published

Poor workmanship, no care attitude. Promise the world deliver little. Ended up with water damage because they couldn't be bothered to seal properly. They then had the audacity to tell me not there problem. Granite finish dull, not polished correctly. Stay away

Customer Service
Timeliness
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Thomas Parissenti
Thomas ParissentiSydney, NSW
  • 3 reviews
  • 3 likes

Great design and professional company

published

Had kitchen done and the result was outstanding!
We choose marble look granite and polyurethane doors, everything is custom made to fit perfectly our open space kitchen.
Better then expected!!!
Well done granite transformation caringbah

Customer Service
Timeliness
Maruk
MarukSydney, NSW

Excellent product and service

published

We engaged Waratah Kitchens having used the Granite Transformations product approximately 20 years back. Dimitri and Luke are thorough professionals, good at their work, punctual, tidy and respectful. Of all the renovation projects we undertook in our new home, our experience working with Waratah Kitchens surpassed all others. Very pleased with the result. Thank you.

Customer Service
Timeliness
Brett and Keren
Brett and KerenSydney, NSW

Happy Customer

published

The team at Waratah Kitchens/Granite Transformations were very professional from the initial consultation to the end of the job. They were punctual and reliable. They resurfaced and extended our existing benchtop and replaced our splash backs. We couldn’t be happier with the outcome. Thank you very much.

Brett & Keren
Castle Hill

Customer Service
Timeliness
Jeff
JeffGreater Melbourne (Inner), VIC

Cheap and nasty product

published

New bench top less than 2 years old, warping and coming apart at the joins, steer clear if you want a long lasting product. Have contacted on numerous occasions with no reply.

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Timeliness
Garry and Linda
Garry and LindaSydney, NSW

A huge thanks

published

The team from Waratah Kitchens/Granite Transformations at North Rocks recently upgraded part of our kitchen and installed a benchtop and cupboards in our laundry. They were professional from our initial enquiry to the completion of the job. A pleasure to work with and would certainly recommend them and its just a pity that we will not need them to do anything to our kitchen for many years.

Customer Service
Timeliness

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0.0
(1,234)
Mabel V.
Mabel V.Sydney, NSW

Excellent job!

published

Waratah Kitchens/Granite Transformations North Rocks installed a Calacutta benchtop and repolished my existing cabinets. They have done an excellent job and it has been good value for money. I am very happy with the result and highly recommend them!

Customer Service
Timeliness
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Read more reviews - page 2

Questions & Answers

Corliss
Corlissasked

Has anyone dealt with Advanced Cabinetry in Ballarat, Victoria using Granite Transformation?

No answers
Terry M.
Terry M.asked

what size is the granite slab before "L" shapes are cut, I am trying to avoid joins

No answers
Jane M.
Jane M.asked

Has anyone dealt with Granite Transformations Central West? It seems there is a huge difference between franchises.

1 answer
Gavan K.
Gavan K.

I would stay away imo.My kitchen literally fell apart in 7 years.Also they didnt honer the warrenty. Huge franchise issues in canberra.
All are the same quality and will be junk in 7 years imo

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