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Green Gadgets Australia

Green Gadgets Australia

 Verifiedshop.greengadgets.net.au
Green Gadgets Australia
4.4

1,681 reviews

Positive vs Negative
90%10%
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Warranty Claim MadeYes · No
1,681 reviews
5 Karlye  · They were great ! Really fast for delivery and my phone is excellent very happy
5 Mark W  · Just like a brand new phone but a lot cheaper. Great quality.
4 Seton F.  · Is as described good way to replace a broken phone.
5 codebasher1  · Really fast delivery, excellent response times. I cant help but be impressed by how proactive they are. And I loved the watch too.
5 Beck  · I bought a Samsung Galaxy S21+ it arrived fast and in excellent condition. 101/10 would purchase from them again.
4 Tony H.  · Great fast service, very happy......so far. Would use again and again
Sefski
Sefski2 posts
 

Purchased a refurbished galaxy a51 from this company through eBay. The item is in exceptional condition and going functional at a fraction of the price of others. Excellent communication and service, very much appreciated and highly recommended. Show details ·  1

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Martin J.
Martin J.
 

I am delighted with my refurbished A73 mobile phone. It is just like new. Smart switch transferred files seamlessly from the old phone, however it is not recognizing the SD card with my songs. I need to find out if a new SD card will work and how to transfer my songs. I am impressed with how fast the delivery was. Show details

Mari
Mari
 

Disappointing. “Refurbished” iPhone 12 didn’t last past a year. I suspect the phone was a donation that was never checked properly, and just resold in the condition it came to the store in. Won’t buy from Green Gadgets again. Show details

Green Gadgets Australia
Green Gadgets Australia    

Hi Mari, Thank you for sharing your… Read more

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Reviews with attachments

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Jess K.
Jess K.QLD
 

Very fast delivery and phone was in perfect condition and had been working great Show details

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Colin
ColinNSW2 posts
  Verified

Bought a refurb phone from Green Gadgets, via the JB Hi Fi website, and I am just ecstatic at the value for money. The phone is a series 8 iphone, and is in absolutely fantastic condition, for the measly sum of $121 delivered! Why anyone buys new is beyond me. GG totally undersold the condition as good, I would describe it as excellent. Not a… Read more

scratch on it anywhere.

The purchase included a cable and charger, and was very well packed in a box which was inside a bubble wrap envelope.

Outstanding value for money. Recycle, repurpose, and save a tonne of money! And I almost forgot, it arrived in 2 days.

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Imogen Fraser
Imogen FraserQLD
 

the apple watch i received is in perfect condition! i ordered it in the “good” condition as it was the only one available, it came with no scratches dents or cracks, battery life on 76%. really recommended these guys Show details

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L. Camp
L. CampNSW
  Verified

Reputation was the reason I looked at this site to get a refurbished Apple Watch, I found what I was looking for. Arrived quickly and looks great, I’ve set it up and although it’s only been a day it’s operating perfectly. Show details

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James C.
James C.VIC
  Verified

I am really impressed with green gadgets. The shipping is fast. The item condition is exellent. The only I am not satisfied with is I order the 1tb but they email me that they don’t have it on stock so I can only buy the 512gb. But they refunded me the $90. Show details

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Er. Sandesh C.
Er. Sandesh C.
  Verified

Purchased Samsung Watch Ultra after using Samsung watch 4. Its sleeping tracking is accurate. Large screen helps me to use more easily. Recommended for everyone Show details

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Radek
Radek
  Verified

Honest company to deal with. Very reasonably priced phones. I was getting informed about every step after online purchase. Shipment arrived perfectly packaged and in condition as described if not even better. Unfortunately I've enjoyed my new phone for only one day as it slipped out of my pocket when getting out of work truck and fell on… Read more

concrete driveway on its side cracking screen. Since then cannot use it as touch screen doesn't respond at all. But, that's different story.

Overall I was very happy with purchase until my accident. Thank you

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Liana
LianaSA
  Verified

Purchased an iPhone 14 Plus ( as new ) after my previous iPhone 14 was accidentally dropped and lost in a lake while on holiday. I received it in a week and I’m happy with the condition of it. Looks perfect! The only thing I have noticed so far is the battery life is at 86% which isn’t terrible and I’m not surprised as it’s a second hand phone. I… Read more ·  1

received emails about the delivery process. It came with some off brand cheap charger which I’m not using as I have my own. So far I don’t have any complaints. Thank you for providing me with a device without having to pay full price for a brand new one!

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Steven
StevenQLD5 posts
  Verified

This is my second purchase from Green Gadgets. I bought two Samsung Galaxy S24 FE phones, one as a gift and one for myself. Even though they’re refurbished, the quality is just like brand new! Both phones work perfectly and feel great to use. The box came with everything I needed: a charger head, fast-charging approved cable, SIM card tool, and a… Read more

Boost Mobile SIM card.

What I also really appreciate is that by choosing a refurbished phone, I’m helping to reduce electronic waste and support a more sustainable future. It aligns perfectly with Green Gadgets’ motto to “go green,” and I love that. Highly recommend this shop for anyone looking for a budget-friendly, eco-conscious option!

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Tom C.
Tom C.
 

I ordered an ipad air 5th gen cellular from here and it came within 4 days and even came with a sim card. The only issue was the charger cord was not the right one for the model of ipad.

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Pablo H.
Pablo H.
  Verified

I recently purchased a refurbished Samsung Galaxy S23 Plus listed as being in “Excellent Condition.” The phone arrived five days later than expected, which required me to contact support to investigate its whereabouts. To be fair, this delay appeared to be related to Australia Post rather than Green Gadgets directly. Upon arrival, however, the… Read more

cosmetic condition did not match my expectations of “excellent.” The device showed multiple visible dings and blemishes around the bezel and frame, wear to the rear casing, and the charging port had not been properly cleaned. The USB-C cable connection was also noticeably loose.

While support was friendly and polite throughout, the returns and clarification process proved frustrating and time-consuming.

When I queried whether this level of wear aligned with their “Excellent Condition” grading, I was unable to obtain a clear confirmation. I also requested more detail about the advertised “72-point quality check,” but support could not specify exactly what was included. Additionally, when asking whether a replacement device would be of better cosmetic quality, this could not be confirmed. Stock availability for replacements was also unclear until after my return would be received and assessed.

It has now been almost four weeks since my original purchase, and I am still awaiting the refund to be fully processed. Overall, customer service remained courteous, but the lack of clarity and extended resolution timeframe made the experience less than ideal.

Green Gadgets Australia
Green Gadgets Australia    

Hi Pablo, Thank you for sharing your… Read more

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Eje11
Eje11QLD
  Verified

I did my research before deciding to get a refurbished phone from green gadgets. Paid $889 for a Samsung ZFold 5 in excellent condition. Buying process was quick and easy. Phone came within the week but it was the wrong phone - very wrong, different model in a box marked as zfold 5. Also, a reminder I bought an excellent condition phone, the… Read more

wrong phone was definitely not in excellent condition, cables included were also not the original Samsung cables. It was easy enough to contact customer service, back and forth to confirm it was their mistake and not mine. Phone was sent back and no communication from them for the next 3 days, email sent, no reply so had to ring them and was told she will make sure this is dealt with urgently. After another 24 hours of waiting, I was sent an email stating the phone i ordered is no longer available and that "we are happy to offer a $40 discount for a "very good" condition instead of excellent". Yeah, no thanks - I should be paid the $40 for running around for your mistake. Gave them 1 star because they did refund me right away. Another star as staff was very quick to answer phone calls and they were easy to talk to. I do not recommend unless you are prepared to spend 2 weeks waiting, emailing, calling and going to the post office, only to be back at square one.

Green Gadgets Australia
Green Gadgets Australia    

Hi there, Thank you for taking the time… Read more

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Tom
Tom3 posts
  Verified

I bought a phone they had listed as "As New" condition and recieved a phone with scratches and marks all over the face. They take for ever to respond, keep giving me the runn around, say they will replace it, then say no they cant. they said i could return it but it would take up to 15 business days for me to get a refund. It has already taken… Read more

more then a week to get to this point. So A month without an exceptable phone or my money back is beyond a joke.

Green Gadgets Australia
Green Gadgets Australia    

Hi Tom, Thank you for taking the time to… Read more (+2 replies)

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Blueskye
BlueskyeSA17 posts
  Verified

Postage was fast but product itself doesn’t last. We purchase 2 iPhone 11. The yellow phone arrived with the phone not even sealed properly. The phone had a lot of issues like unable to connect to network so no coverage m. Screen was severely scratched and dents on every corner. It seems they just sell whatever they can get their hands on and… Read more

hope for the best it works. Clearly no one checked the condition of the phone. Yellow phone was sent back and we had to do a new order for replacement. Second time lucky it was in much better condition and still works now. But battery is already degraded to 70%

The teal phone was OK but had a lot of dents and gauges. After 9 months the teal phone started to drain battery. It would be at 100% fully charged then 3 min later drop to 22%. Battery has also degraded to 49% capacity in the 1 year 8 months. Note this phone is lightly used by my 12 year old for txt and phone calls at school pick ups only.

Contacted seller who suggested I reset the phone but it made no difference but lag more. It’s completely useless. For $399 you wouldn’t expect it to die so quickly. Seller said not their problem as they only cover 12months. But clearly they sold an inferior product not fit for purpose

Buyers beware. $399 for a phone that barely last 1 year

Green Gadgets Australia
Green Gadgets Australia    

Thank you for sharing your experience… Read more (+2 replies)

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Kaz
Kaz
 

Would give zero stars if I could. Paid and received a phone that was supposed the be "As new" condition and received this instead. Don't trust this company. Have started the refund process. Never again. Show details

Green Gadgets Australia
Green Gadgets Australia    

Hi Kaz, Thank you for taking the time to… Read more

Latest follow-ups

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Malia T. K.
Malia T. K.2 posts
 

Order was as described. Really love my iphone 14 plus and the postage time as well came exactly within stated delivery time. Overall very satisfied with my experience with Green Gadgets and will definitely come back for more Show details ·  1

 Follow-up  · Battery life was good as according to product condition I purchased and the iphone itself is immaculate! No scratch or marks really love it in blue and was very easy to setup! Been loving my purchase and experience so far

Caroline ward
Caroline wardTAS
 

Happy with the purchase but the charger doesn’t work Please check before you send out Show details ·  1

 Follow-up  · Thanks for the new charger this one works a treat. Caroline

TimTamTammy
TimTamTammy
 

Fantastic. I purchased an iPhone 13 mini with a new battery. The phone is perfect, and I can't see myself buying a brand new phone ever again after this. I'll definitely be buying refurbished from Green Gadgets again. Show details

 Follow-up  · Did it come with accessories? It came with a generic charger and charging cord, which are great. How's battery life now? Battery capacity has decreased 3% in a month, about 3 times more than i expected for a new battery which isn't great. What condition was it? The paint was chipped off in a few places around the edges, particularly around the… Read more

 Follow-up  · As expected, the phone dropped from 100% to below 75% battery capacity in 6 months. In contrast to the reply from the company, the warranty situation is not satisfactory. They require I use the original box (a generic packing box thrown away about 5… Read more

Green Gadgets Australia
Green Gadgets Australia    

Thank you for taking the time to share… Read more

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Positive reviews

oraserat
oraserat10 posts
  Verified

Purchased two iPhones from this company: have to say the items were exactly as stated, were competitively priced, well packed with brand new power lead and power supply. Additionally the items were delivered in a presentation case, well packed and in a timely fashion. They also have a presence on eBay under a different name. I had occasion to contact them for some paperwork and found them efficient and helpful once again. Show details

Janphil S.
Janphil S.NSW
 

I just purchased an iPhone 13 mini with a new battery, condition "very good". It arrived well packaged in a strong cardboard box and looks pristine. I am just getting to know how to use it but it looks super. Show details

markwr74
markwr74QLD3 posts
 

Really happy with the service and quality of my refurbished S25 Ultra. It arrived in 3 business days. Packed well. Phone appears brand new. It performs as advertised and I will definitely buy from in the future and recommend Green Gadgets to anyone in the market for a near new device Show details

Negative reviews

ratnarad1963
ratnarad19632 posts
 

This company falsely advertises refurbished phones as excellent condition when the phone is far from it. If you want a refund or exchange they expect you to send to phone back to be assessed which means I would need to buy another phone to use during this process. It seems everything is in the favour or the company and nothing is in the customers favour Show details

Green Gadgets Australia
Green Gadgets Australia    

Hi there, Thank you for sharing your… Read more

dave m
dave m
 

absolutely terrible. Bought a Iphone 12 pro in excellent condition and came with scratches, a chip in the corner, and the phone is extremely laggy. Also ordered it with a new battery and took it to a tech store since it WAS NOT CHARGING whatsoever and the guy said it’s a stock and used battery. DO NOT BUY FROM HERE ITS A SCAM Show details

Green Gadgets Australia
Green Gadgets Australia    

Hi Dave, Thank you for taking the time… Read more

John N.
John N.NSW6 posts
 

First of all sent out a completely faulty product then offered no upgrade or compensation now they say they dont have a replacement just shop elsewhere dont give them your money. Received a refund absolutely no help from green gadgets in relation to an upgrade or even a replacement they just really dont care and their customers service in non existent make sure you check that Jb is not using an after market seller as this is the problem.

Green Gadgets Australia
Green Gadgets Australia    

Hi John, Thank you for sharing your… Read more

Recent reviews

Rebecca L
Rebecca L
  Verified

Bought a laptop which was described as ‘excellent’ on their site. My order was processed quickly and arrived well packaged. The laptop itself is indeed in excellent condition and I’m very happy with my purchase. I feel like it’s excellent value for money. Show details

Cate
CateNSW2 posts
 

This was a recommendation and I was very pleased. I purchased a secondhand iPhone 15pro. Delivery was super quick! Haven't had any problems with the phone, I've had it a week so far.

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