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Gripped Fitness Audio

Gripped Fitness Audio

 Verified
Gripped Fitness Audio
3.2

95 reviews

Positive vs Negative
56%44%
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Warranty Claim MadeYes · No
95 reviews
5 Jman  · Amazing – Well worth it east to use works well glad i got them also great inspiration in Kai Greene will deff recomend better then the beats i was using
5 waynenos  · Best set i have owned – Gripped headphones are the best by far. The quality is great. Comfortable to wear in the gym , and look great
5 David A.  · This headphones are amazing – I waited for a couple of weeks but they were worth the wait.. carrying them with me all the times now
Kamal K.
Kamal K.TAS6 posts
 

Worst headphones from built quality perspective – I bought 1st then it broke in couple of months i send them back for the replacement and the other one also broke in a month from a same spot. Now the below points are the reason for this review. 1. Poor material. 2. Sound quality is average or little. 3. Price compare to quality of headphones are just trash. 4. Battery life is not too bad. 5.… Read more

Customer service is trash as they don't understand the problem and ll offer you free replacement and also wrong colour. The worst company in headphones industry in my experience. I ll highly recommend any other headphones which may be 10 dollars or 30 but these 200 $ plus priced headphones are absolutely garbage.

Vegan S.
Vegan S.VIC
 

Poor quality product and even worse customer service – Initially bought gripped active and V2 equalisers. In ear buds do no stay in and often fall out during my workout or even just walking the dog. Headphone arrived faulty so a replacement was requested. They arrived but the battery life is shocking (about 40mins) and when I requested a refund not only was I told I wasn’t eligle; under the sale of… Read more

goods act yes I am! Your product is faulty! I was also blocked from sending further follow up emails. I wouldn’t recommend this company to my worst enemy.

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Jack
Jack
  Verified

Bad quality, good sound, bad customer service – I orderd the matte black V3. Sound was good. I was happy for 1 year. After this it broke with normal use. It was cheap plastic. After months of communication with Gripped, I got the matte blue V3. After less then a year it broke again with normal use. I contacted Gripped and they did not respond. The sound is good, comfortable, but cheap plastic. It breaks when you fold them... Show details

Reviews with attachments

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Kyle
Kyle2 posts
 

Poor customer service – Well it's been two months since Gripped Fitness Audio said they would reach out to me after my V3 broke. I said I wouldnt hold my breath and well, here I am writing another review about their poor customer service and trying to warn consumers about this company. I've attached pictures showing my original complaint along with their response. Show details

Gripped Fitness Audio
Gripped Fitness Audio    

Hi Kyle, Sorry it took us a while to… Read more

Positive reviews

Hera
HeraQLD2 posts
 

Not my first pair – The quality is not in question as i love them however the dodgy administrative service was crap for my recent purchase! Great headphones great quality. Excellent headphones, great Website, dodgy admin service. Show details

Reno
RenoQLD
 

Best Buy Ever – Brought the V2s thought they were awesome. So I thought I'd try the gripped free love these headsets in the end brought the missus a pair and my baby brother.Now they are with us wherever we go. Show details ·  1

Shawn
ShawnQLD3 posts
 

V3 Lifts – Wow sound is great bass is great can have them around neck and still hear sound when not even full blast the best upgrade from v2 if you want a great set of headphones for the gym this is them love how you can turn down and up on sides and change to the mesh pads thanks can’t wait to see what’s next Show details ·  1

Negative reviews

Brenton
Brenton2 posts
 

Great headphones but terrible support – Great heaphones but on purchasing replacement cushions, they turned up with the material already cracked and pulling away from the edging..4 emails later, still no reply!!! Happy to take my money, but no customer care..Would not purchase again..Very disappointing. Show details

Big papi
Big papi
 

Not happy – I bought 2 gripped active wireless headphones.1 pair worked but battery life was short 2 hours max. 1 pair would not work. So i asked for another. After a few months i received the new ones, and they didn't work either. Show details

LAS
LAS
 

Buyer beware – My order was never received and the customer service in trying to resolve the issue was atrocious. I asked for a refund and never heard from them and when I raised a dispute through my pay source Gripped took no responsibility and weren’t interested in helping me, even though I had purchased with them before. Instead I ended up out of pocket and without a Xmas present for my son. Do not purchase from this company!

Recent reviews

Andrew
Andrew3 posts
  Verified

Customer Service and Products are terrible – I purchased a pair of Executive headphones from Gripped. They are beyond poorly made. The features that they built into the headphones cause them to constantly pause and you cannot use the touch functions properly. I have been requesting a refund since I received the headphones. I will email customer service and they will SOMETIMES respond, but as… Read more

soon as I request a refund they stop responding. I doubt I will ever hear back about a refund, but at least I can save some other people some money. DO NOT BUY GRIPPED HEADPHONES.

December 8th 2019 Update: DO NOT BUY GRIPPED

*WARNING* The company will not respond to me even after 8 emails and a promise that they would after I wrote a review on this site. They screen the reviews on their site and did not post one that I had written about the Executives I purchased. I was told on this website that the issues I had would be resolved, and that was about 2 months and 8 emails ago. Freedom of speech is a right, and this company does not want to allow customers to write poor reviews on their website. *PLEASE RECONSIDER BEFORE BUYING A GRIPPED PRODUCT*

Gripped Fitness Audio
Gripped Fitness Audio    

Hello Andrew, I was very disappointed to… Read more (+2 replies)

Taylor
Taylor3 posts
 

Do not purchase these headphones !!!! – Purchased headphones received a damaged pair , grip wanted to send an inferior pair back . Poor customer service , never ever dealing with this shonky company again !!! DONT BUY FROM THEM. Rude arrogant ... Show details

Gripped Fitness Audio
Gripped Fitness Audio    

Hi Taylor, We sincerely apologize this has… Read more

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Matt
Matt2 posts
  Verified

I don’t think it fits as well as the V2 and it’s not as easy to use. Love the battery life tho – I loved everything about the buying experience, the website was easy to use and navigate. They have a wide range of headphones to choose from so something for everyone. The V3s didn’t fit as well as the V2. The V3s I have seem to be twisted a touch so I reversed them and they feel better. The ability to change songs isn’t as easy as the V2 was,… Read more ·  1

and I prefer the ear covers of the V2. All in all I do love both products and the battery life of the V3 makes up for a few shortfalls. The sound in both is quite exceptional.

Max O.
Max O.
  Fair Incentive Verified

Great sound for a great price! – This is the first over-ear headphones I've ever owned and I'm very satisfied with the sound quality and comfort they provide. Great bass too. I could pay $100 bucks and get the same sound quality that these headphones provide and I only paid 1/3 of that. That's awesome! However, they arrived with no accessories that were supposed to be included in… Read more ·  1

the box. It only came with the pouch. Other than that, great quality headphones that I would recommend to anyone in the gym or out.

Pamela P.
Pamela P.WA2 posts
 

Great wireless headphones V2 & Gripped free – Had previously bought the Gripped V2 equalizers which i love the sound quality is great and the device was easy to pair with my phone and Ipod si i thought id try the Gripped free ear buds which i was a little sceptical about as most in ear bude do not stay in my ears but to my surprise these did. The sound quality is good and they still manage to… Read more ·  1

block out the outside noise the only negative is i found them a little fiddly to pair with my device's but after a few tries success. Would definitely recommend Gripped products to anyone looking for a good quality headphones at a price that dose not break the bank.

Shaun Yarborough
Shaun Yarborough
 

I'm Gripped on Gripped!! – I have to admit I was skeptical about even given Gripped a shot. My first purchase was thru Facebook. I'd never heard of this business at all. My First purchase was easy and simple, My 2nd purchase was from the website and what an amazing line of products, website was put together well, easy to navigate thru also. I'm very satisfied with the… Read more ·  1

quality.Very impressed with my Gripped Free headset. All because I misplaced my Beats headphones. I'm glad we crossed paths..

Ray
Ray
 

Simply awesome ! – I have recently bought my first pair of V2 and they are Simply awesome ! They make workouts enjoyable. I wouldn’t hesitate to recommend them to anyone looking for great headsets. Show details ·  1

Syd V.
Syd V.
 

2 out of 3 ain’t bad! – I purchased the Audio Lovers Pack. The V.2 and Actives are outstanding. Love them for the gym. Comfortable and great sound quality. Even better than expected. The Frees are a bit of a different story for me. They were difficult to pair as one unit and once I did, the sound quality was really disappointing. I contacted Support and they told… Read more ·  1

me to try the other tips. I found them VERY difficult to switch out and when I did—the sound remained tinny an low volume. Bottom line—the V.2 and Active sets are awesome and I use them as often as I can. The Frees just didn’t work for me. My review of four stars is based on the outstanding performance of the two sets. My recommendation is to purchase the two sets separately and skip the Audio Lovers Pack and Frees. I can’t imagine that I will ever use the Frees as they are, so they were a waste of money for me.

Leogonsa
Leogonsa
 

As always ! – This is my second set , first one silver , second one blue ! Quality the same , sound the same , look the same ! Simply awesome ! These 2 are my bread and butter for my workouts ! Keep on rocking guys ! Show details ·  1

Jon M
Jon M
  Verified

I don't hit the gym without my Gripped Free! – I am absolutely in love with the Gripped Free. They fit perfectly in the ear and don't move. One of the things that I hate the worst is when I'm doing decline bench and your headphones move, or your earbuds fall out. Well that will NEVER happen with the Gripped Freed. They are so comfortable, I sometimes forget I am even wearing them. The sound… Read more ·  1

quality is also very good. Also it's very important to note that they can be very loud, which is a good thing since I don't really like my gym's music.

If you have a sweaty head, hate headphones falling off, or want full mobility without bumping into your cans, then you have to pick up a pair of the Gripped Free!

Keith
Keith
  Verified

Love the V.3 can't go to the gym with out it – The store was very easy to navigate, the range of product was great and colourful. The overall product is great and will likley review to friends to try this product. I can’t go to the gym without them. Show details ·  1

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Filomena
FilomenaVIC3 posts
 

The worst experience and customer service ever! – I have had the worst experience with this company with a faulty item and it has taken almost 6 months going back and forth in emails to get somewhere but I still haven’t received a replacement and even got refused for a refund as it’s taken way too long for this process! I do not recommend this company at all! Up until this year, I thought I had… Read more

the best headphones and recommended it to everyone I knew. Now after this terrible experience trying to get my faulty headphones a replacement without an extra charge it has been nothing but headaches and almost 6 months later! Very disappointed!

Gripped Fitness Audio
Gripped Fitness Audio    

Hi Filomena, We sincerely apologize for… Read more

Jesus
Jesus
 

The Best – Store-site is a breeze to navigate. I would not change these headphones for any others. I was honestly surprised they are as good and tough as they are. Love them. Show details ·  1

Mmm
MmmQLD4 posts
 

Worst Customer Service Ever – Store was easy to navigate Totally unsatisfactory product loose parts in the ear piece batrery never lasts a full 5 hours Quality is poor and tacky. The plastic is weak and breaks easily . Customer service is terrible we were delivered a faulty product and they are Soo inefficient with their customer service you go back and forth only for them to… Read more

tell you they don't have all the information even though you sent it .....4 times Product arrived with loose parts in the ear piece and they refuse to acknowledge it or my partner's emails

Gripped Fitness Audio
Gripped Fitness Audio    

Hi, We sincerely apologize this has… Read more (+4 replies)

KimberlyM
KimberlyM
  Verified

WASTE OF MONEY Do not do it – Don't waste your money! I jumped through multiple hoops to get a return after their headphones wouldn't charge (sending videos, filling out lengthy forms, multiple e-mails). I got the V.2 Equalizers. Because they were out of stock they would only replace my headphones after spending an additional $45 for an upgraded version. They do not stand… Read more

behind their product and are simply just searching for money and willing to scam people out of more every chance they get.

Gripped Fitness Audio
Gripped Fitness Audio    

Hi Kimberly, We regret this has happened… Read more

Cheryl A
Cheryl A
  Verified

Horrible – Quality is cheap as plastic, got a non working pair and discolored. Customer service is not good either! never buying any products again. Dont wast your money on this product.

Gripped Fitness Audio
Gripped Fitness Audio    

Hi Cheryl, We sincerely apologize this has… Read more

James M.
James M.
  Verified

Equalizers V.2 – I can’t say enough about the Equalizers V.2. I have owned them for 2 weeks now and I never knew how often I fumbled with the wire on my old headset until now. Never again. While at the gym I can’t hear weights clanking, people talking, or their lousy music. All I hear is MY music. The price is good, the quality is great, the company is outstanding. I look forward to doing more business with them in the future. Show details ·  1

Joe
Joe2 posts
  Verified

Worst customer service ever – Long story short I purchased these headphones as a gift. When they arrived the recipient wasn't pleased with them as they wanted another brand. I contacted customer service to process a refund. Provided the information that was requested and shipped them back as the customer service rep ([name removed]) suggested. I tracked the item and saw… Read more

they were delivered. I waited a week and again emailed [name removed]. I was told to wait as the techs needed to inspect them. I told [name removed] that my headphones were returned unused. Still she demanded I wait. So I did. Almost a month went by. I emailed her asking the status. Within a day she said techs reviewed and determined they didnt turn on. I stated "then you must have sent me a defective item because I didn't even use them to see if they would work. She refused to again process my refund and stated a new pair would be shipped out. I told her I initially wanted and return and still do. She said because of health reasons they couldn't process a refund simply a new pair. I said I want my refund. That was the last I heard from [name removed]...other than to send me a review of the service I had received. You can guess what my response was.

Gripped Fitness Audio
Gripped Fitness Audio    

Hi Joe, This is Hannah, Customer… Read more (+1 reply)

Jacob K
Jacob K
 

Very Disappointed – This review will be over the V.3's. To start off, I would like to mention that I was happy with the battery life and sound quality. However, the headphones broke after owning them for only 1 month. When taking them off of my head, they snapped at the folding joint. I would say that I have a fairly small head, so it was not like I had to spread… Read more

them very far apart to get them over my ears. I am really disappointed that they broke so easily. No matter how good they sound or how long the battery lasts, none of that matters if they cannot even withstand daily use. not something that you would expect from a pair of headphones that cost $120++. Currently waiting to see how customer service will handle this situation. Hopefully I will be getting a replacement for this faulty product.

Gripped Fitness Audio
Gripped Fitness Audio    

Hi Jacob, This is Hannah, Customer… Read more

Mick
Mick8 posts
 

Terrible product, buttons do not work – My headphones took 3 weeks to arrive. I paid extra for express shipping. When they did arrive the volume button did not work on the headphones. When I press volume up or down it calls someone from my contacts at random. The overall sound quality is terrible.

Gripped Fitness Audio
Gripped Fitness Audio    

Hi Mick, This is Hannah, Customer… Read more

Steve
Steve
  Verified

Not as advised – Was looking to purchase head phones and jumped onto the Gripped Web site. Was specifically looking for over ear headphones. The chat line opened up and I asked about the over ear phone (not on ear). Was directed to page. Purchased set, they arrived promptly. If these are over ear phones I will go he. Very disappointed. Left feedback but have heard nothing

Gripped Fitness Audio
Gripped Fitness Audio    

Hi Steve, This is Hannah, Customer… Read more

Danny L.
Danny L.
 

Awesome compact and great price – I was on the ledge of buying beats by Dre but wasn’t sold on the price and had saw many ads about this product did some research great price ordered it and got it tried it out perfect couldn’t ask for a better product and priced just right. Thanks guys! Show details ·  1

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