I have purchased 4 vouchers for photo books none of which work at all. I have sent proof they do not work. Do not buy vouchers for photo books it’s a complete joke! Next stop Fair Trading

i have not received my packet i ordered 2 months ago and payed way too much for the amount i am getting. please let me know where my packet is

I got gifted a voucher to stay a nights accommodation for my birthday before the covid pandemic and couldn’t use it because of the restrictions, so asked to extend the expired date or a refund and they refused

Learn feedback from other customers Groupon. Don't pretend as if you care, otherwise won't be so many negative feedback. Learn from the mistake Groupon.dont just apologize but act on it.

Bought Australia XL Mens Five Piece Compression Workout Set and received them after 15days. Materials are very thin and poor quality , with each piece has no label (you can see that label has been cut out) different size like short and long sleep shirt are both size M, T shirt and jacket are both size XS and long tight is an L. They were dispatched from Shenzhem, China., and if I knew this before I would definitely not order this as I had previous issues with products from China. Now Im stuck with 5 piece size XS instead of XL

I bought two whale watching tickets but although I received the order and the q reading I could not access my actual tickets to choose a time. I tried many times but it circuit repeats back to the list of purchases. I have tried everything to contact them for a refund. The number is disconnected , the address given is on a city floor that doesn't exist and the email was rejected. I am very unhappy that they can take my money immediately but I received nothing and I have to do all the fighting and effort to fix it. Beware of this company.

There’s no way to tell when you redeem your voucher that you are dealing with a company in China. Therefore there’s no way to contact seller regarding shipping status when it drags out beyond 5 weeks! At least Amazon is way more responsive. After more than 5 years buying thru Groupon, I’m terminating my account. Also products are not always of good quality. Guess you get what you pay for!!

Even though the supplier was happy to extend the voucher,and was contacted prior to the expiry date and was told all vouchers would be extended to the end of the year. Groupon is refusing to honour it or give a refund. VERY BAD BUSINESS Groupon. Will never buy through them again.

I purchased from Groupon and the goods were ultimately not available. I waited for 2 months to see whether a refund would be issued as this was stated on their website. After 2 months i contacted Groupon. They explained that the product had become unavailable (which I already knew). Given the extent of time that had lapsed, and the fact that i had to follow up, I can only conclude they had no intention of doing an automatic refund. This is very poor policy and unethical behaviour. I have no intention of using Groupon again.

Very poor customer service. I bought a cinema voucher before the covid pandemic and couldn’t use it because of the restrictions, so asked to extend the expired date but they refused. They didn’t even let You call them and they close their lines.

Groupon have a total disregard for customer care. We previously forfeited a $600 Canberra booking because the booking could not be changed.
Today another booking which was transferred to a future time can't be booked & their "chat" thing will take SEVEN days to respond (four days after our reguested booking date).
As well their phone contact has been discontinued with a message to use on line "chat".
A most annoying & costly exercise because of unusable vouchers. Be warned!
Never again.

Impossible to contact Groupon direct?????
Only want to update my email address and this now seems impossible
What ever happened to good old fashioned service
I would like someone to contact me and guide me in updating my personal details as my previous and orinal email was hacked.

I purchased products from Groupon since last month, haven’t received. Also, Clever Dog security camera not even work (doesn’t bother order it) I could not contact Groupon through their website.

Bought a $40 alarm clock due to its light function. The light function didn't work and the box smelled like fish. Really not pleased with this company, don't purchase from here.

NEVER would I buy anything again from this sight. It’s not the 1st time I have had to toss them out .
Ramesses bamboo sheet queen elastic so tight would not fit a single bed. Cheap faulty goods.
Such a shame Purchased for our new home. So too late to ask for a refund. Would not have even given 1 x star.

Received credit for the purchase becay service couldn't be provided due to pandemic. 6 months later this credit expired without warning.
There was no expiration date on this credit when I received it.

Buying products with no traking. No customer service. Cheap Chinese products. This organisation is a nightmare. I will steer away from this site. They also give fake delivery times. Awful

Received my Women’s tie-dye jumper and it’s so bad. It’s suppose to be synthetic and cotton and Believe me it feels like it’s All synthetic. I will never purchase again nor could I even give this away. Does not look anything like it does in the picture and it would be so so hot to Wear this fabric. Don’t waste your money ......

I purchased a product which was supposedly shipped and the tracking number didn’t exist with the courier. I could not contact Groupon through their website. It was unfortunate that I had to put up a negative review to get a response. Good news - they did contact me and my challenge has been sorted so was able to change my rating from 1 star to 4 ⭐️