I have booked a hotel to celebrate my anniversary with my boyfriend, the order still pending so i am unable to book in. Besides of that suddenly i am unable to login on my account that i used so many times before including today. I tried to reach out the team support, the attendant was rude and didn’t let me finish to explain what is happening. She said that it will be tree working days, however i need to book in now to go celebrate my anniversary friday. I just booked this hotel for this occasion if i not able to book in on this requested date I would have to cancel my order

I am groupon crazy. I love being able to go to places I wouldn’t have found on my own. Some are amazing, some a bit dodgy, but overall my experience with them has been very good. The only thing they need to work on is the review process. I won’t bad mouth a business unless it’s beyond a bad experience, especially a small business. I bought a $59 hair foils voucher for a salon in Coburg. Yes, the coupon did say that long hair/thick hair would have a surcharge, but the hairdresser mentioned nothing prior to the treatment (now, Ive been a groupon ...

Purchased items all not fit for purpose. Response? No exchange or refund. Purchased dining and food vouchers where places had closed down. Response? Not interested! Absolute ROGUES who should not be operating

I paid $405 for a service in October that when I received the business appointment details after purchase they did not have availability unto 4months later 13th January.

There were no covid restrictions during that time this was due to staff availability at the Cryo business in Rosebery that it was revealed I would be booking my treatments with.

I purchased this package for treatments before selfcare before my holiday in January 2021. I could not use this and my money has went to thin air.

Upon complaining they give me credits , after seve...

I had the best facial ever done by Sandra at Ella Bache Currambine she also gave me fantastic neck and shoulder massage Rana meeting and greeting is wonderful greets you like a long lost family member. The salon is exceptionally clean and very well maintained can highly recommend this salon to anyone simply the best 5*
Maureen Rowell

Had Double chin: HIFU treatment and was very impressed with the immediate results. I was very happy with Honey who is very personable. I am going back for the full face and neck shortly.
Micky

tried to contact customer support about a purchase and they would not message back. asked for a contact number and was not given one. clearly they just like to ignore there customer issues

I ordered 5 different blinds and awnings. Four arrived as expected. The final one did not arrive. Groupon told me that the parcel was 'undelivered' and wanted to charge an extra $39 for another delivery!

Outrageous. I was not happy to pay more for something that they had failed to deliver. This led to weeks of chasing Groupon and then the courier company with incorrrect advise being provided from both at various times. The Groupon staff did not want to answer my questions. I kept up pressing the delivery company and finally they acknowl...

Ordered some bluetooth ear pods last night, estimated Melbourne delivery advertised as 2-5 business days. Just checked tracking today, they are coming from China. No mention of this on website. I presume the estimated 2-5 days referred to once they have cleared customs in Australia. At least on eBay you can check the location of seller

My last 3 orders I received not what I ordered. Either they were incomplete (missing parts) or not in colour I ordered. One delivery took two months! Even support team eventually sorted, I am still not better off. To not count the time I lost trying to resolve, and secondarily lost that I experience as a result of all issues. No idea what happened to them. I am now waiting for the last one to be resolved. Totally unhappy. I've been their customer for a long time, but this is just too much and would from now on, use them as a last option.

Bamboo sheet set has only fitted sheet and 2 pillow cases WARNING No flat sheet. Groupon chat line not helpful. S s s s s s s s s s

I bought a set of cream on 29 of January, the delivery said is between 5 - 10 days business, maximum 2 weeks so now is 3 weeks and still not arrive. And you can’t see the where is your parcel the website of tracking is really useless. So I’m really disappointed with this service.

Hi,
On the 14th of January, I purchased an Intex Kayak from your Groupon store. As of the 16th of February, I have not received our item despite contacting your team 5-6 times. This has been more than a month. Your team keeps stating that they will follow up and investigate the case but to no avail.

The item is worth over $170 and I'm extremely disappointed that I have not received the item. My order #1200-087121-257966). Shipped via Direct Freight Tracking Number: 3445800002693

The item can't be traced any longer and is somehow lost in transit. I'd like a replacement sent or for your team to trace to parcel and help me locate it.

Groupon is the worst website I have ever encountered! My mum in law struggled so much on the site so I took over as it was a Christmas gift for us (it is Feb and still haven't got our gift!!!)

Tried placing an order as she asked me to do it directly. Added the item, balance after using Groupon credit was $0.01

The website would not let me pay 1 CENT and place the order! Contacted customer service and they said I have to make 2 orders and pay shipping twice for the exact same item same colour - just QTY 2 as there is an error on their system!
...

Fake product sent direct from China. “Satin” pyjamas are stretch polyester of the worst kind. Groupon not prepared to rectify. Do not waste your money. Groupon is full of scams.

I had the worst experience with a Live chat agent. I was discussing the delay in delivery of items ordered and the bugger had the audacity to close the chat saying " As per the deal, the maximum delivery time is 21days. We cannot do anything more at this time". The deal says 5-10 days for Sydney and that is why I ordered the item. Worst part of the website is that there is no feedback form. Never trust them for delivery.

I ordered Wooden Frame 2 Glass Containers Plant holder, on opening found 1 of the glass containers completely smashed. The glass is so fragile I was not surprised also not a sturdy stand and cannot actually see this working as they propose. The opening for the plant is so small I cannot see how they can advertise huge plant growing in this. Only 17cm High x bottle is 7cm in length x opening on top of bottle 2.4cm wide. Totally not what you see on advert. Also holders to put bottle on tiny and have to bash them into holes which are too small...

I waited 39 days that's over 5 weeks for a beautiful dress long with black and white shades tp cover the sickness in my stomach I ordered an xl I received a wrap around horrid thing in return fabric thin and cheap in a large size so obviously not going to fit me and no one will answer complaints or can I get through to anyone, how dare these companies just send what cheap crap they have in return for a beautiful dress I ordered

Awful after sales service. 3 months awaiting items. Contacted groupon many times asking for update or refund, not moved forward still awaiting the manager email which will arrive sometime in 2021 I guess?

I purchased a voucher on GROUPON for ZAP THE FAT IN WYNNUM (you had 9 locations to choose from). On the 12th Jan I attended my appt, the owner had me lay on the bed and placed two applicators on my stomach. She left them on me for 15min of a 45min session (I had to hold them there myself) and then took them off to find one of the applicators had burnt me. She blamed my bodies “fluid retention” for her error! And took no responsibility in it. It was not fluid retention. I purchased this voucher as on the website it said “it does not harm the ski...