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Oz Trampolines
4.7 from 152 reviews · View Statistics

Reviews

  • Product Quality
    4.1 (13)
  • Return Claim MadeYes (1) · No (14)
  • Shipping
    4.6 (11)
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Mick

MickAU

  • 4 reviews

Ok trampoline, quite hard to assemble and unsure if worth the price yet...

published
Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
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Karl49

Karl49ADELAIDE

  • 2 reviews

5 days later than promised!

published

5 days later than promised, missed the birthday by 4 days, ordered over a month ago, did everything I could possibly do to have it here on time, absolute incompetence.

Incentivised ReviewNo

Great service

published

Oz trampoline customer service very helpful with my problem and I give them 10 out of 10 will highly recommend

Product Quality
Shipping
Return Claim MadeNo
1 comment
Oz Trampolines
OZ T.Oz Trampolines

Thanks so much for your kind words. We really appreciate the time you have taken to leave us a review :)

The reviewer stated that an incentive was offered for this review

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namenamename

namenamenameMetropolitan Adelaide, SA

  • 9 reviews
  • 4 likes

6ft Summit Trampoline

published
Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeYes
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Stacey W

Stacey WSouth Australia

Great service

published

I recently purchased a replacement mat, pads and springs for an old trampoline. The communication, service and advice was excellent. They were understanding when the springs were not the correct size and replaced them quickly with further advice. Definitely recommend.

1 comment
Oz Trampolines
OZ T.Oz Trampolines

We thank you for your great review and hope that you will have great fun on it in the years to come.

huge hole in ground with a wonky trampoline that is unsafe to jump on

published
  • +10
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Oz Trampolines
OZ T.Oz Trampolines
Bedford1

Bedford1Calwell 2905, ACT

  • 12 reviews
  • 9 likes

Replacement Parts for Kids Trampoline

published

Ordered new mat, spring protector and safety net for my kids 10 foot trampoline. Based in Canberra I was pleasantly surprised with a delivery arriving 2 days later. The product looks like good quality and the price was reasonable. Also the replacement parts fit well.

1 comment
Oz Trampolines
OZ T.Oz Trampolines

Thanks for the great feedback. We hope you are having excellent fun on your newly refurbished trampoline!

Renae

RenaePerth, WA

Perfect Trampoline!

published

Purchased the 8x11 foot inground trampoline for our 4 year old, it’s awesome! It’s hard work digging, but prepare well, watch some YouTube install videos and you can’t go wrong!

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
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1 comment
Oz Trampolines
OZ T.Oz Trampolines

Thank you Renae for your great review. We hope the family and friends continue to enjoy your new inground trampoline. Happy jumping.

Great. Grandchildren love it

published

Purchased the 6ft round trampoline. This was perfect for our area and our young grand children. Received great service and advice before and after the purchase. Delivery was quick and on time. Assembly was easy, great value.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
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1 comment
Oz Trampolines
OZ T.Oz Trampolines

Thank you Vince for your review. We are pleased to hear the Grandchildren, family and friends are enjoying your new trampoline. Happy bouncing.

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Christoper

ChristoperMetropolitan Adelaide, SA

  • 9 reviews
  • 4 likes

Complete dud, utter waste of money

published

Purchased a rain cover type roof off their website some time ago and it developed a hole in the roof within six weeks and was literally in shreds within less than three months. The weather was mild, there was no storms and it wasn't mid summer - it didn't really tear; the fabric material was cheap and nasty and simply wasn't intended to be outside in the weather, it literally disintegrated on its own. This roof has now disappeared from their website (replaced with a shade cover) so presumably they found out it was useless and the paying customers like myself did the trials for them.

Look the trampoline isn't too bad (I have another review of that on this website) but the roof thing just was junk. Thanks for nothing, what a waste.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Oz Trampolines
OZ T.Oz Trampolines

Thank you for your comments. We do test and trial all items before launching.

Cindy H.

Cindy H.Central Highlands and Goldfields, VIC

12 months on and still like new

published

Kids love to play on the trampoline, plenty of use and despite harsh climate in summer the trampoline is still like new and no issues at all. Highly recommend paying the extra to get a quality product that actually lasts.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
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1 comment
Oz Trampolines
OZ T.Oz Trampolines

Thank you Cindy for your great review. We are pleased to hear the family is happily and consistently using the trampoline. Keep jumping.

Bill S.

Bill S.Central, SA

Excellent product and quick setup

published

The 14ft Summit trampoline has already become a favourite in my yard in a single day. Oz Trampolines were very efficient with delivery and easy tracking via Star Track.

The setup of the trampoline was straight forward with clear instructions and clearly labelled boxes and identifiable parts.

I upgraded to the euro springs and I would have to say the bounce quality is excellent. My kids are looking forward to getting back into their bouncing and trampoline tricks.

Thanks Oz Trampolines.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
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1 comment
Oz Trampolines
OZ T.Oz Trampolines

Thank you Bill for your excellent review. We are pleased that your whole family is enjoying the trampoline. Happy bouncing.

Kate

KateMetropolitan Adelaide, SA

7x10ft oval trampoline

published

Such a great purchase! Extremely fast postage and straight forward to put together. The oval shape is great for our small space and the whole trampoline seems to be great quality! No doubt trampoline will last my children for years!

Product Quality
Shipping
Return Claim MadeNo
1 comment
Oz Trampolines
OZ T.Oz Trampolines

Thank you Kate for your great review. We hope your whole family enjoy the new trampoline for many years. Happy bouncing.

The reviewer stated that an incentive was offered for this review

Easy to deal with

published

Easy website to navigate. Fast delivery. Well priced. Seems to be good quality. Only thing is we ordered a 10ft tramp thinking this was the mat size, as that how we ordered replacement mats for our old tramp and we wanted the same size. But it was the tramp size. Maybe this could be made a little clearer.

Product Quality
Shipping
Return Claim MadeNo
1 comment
Oz Trampolines
OZ T.Oz Trampolines

Thank you Caren for your review. We hope your family enjoy the trampoline and have many years of fun. Happy jumping.

The reviewer stated that an incentive was offered for this review

Nik

NikSouth East Queensland, QLD

Fantastic Customer Service! Prompt and easy transaction. A great product.

published

We purchased an oval trampoline for a small area. We had quite a few questions which were answered immediately with no sales pitch.
They stand behind the quality of their product. We had a minor warranty issue with the ladder right on the 2 year mark and it was replaced with no issue and 1 phone call and was delivered within 2 days.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
See all answers
1 comment
Oz Trampolines
OZ T.Oz Trampolines

Thank you for your review Nik. We are pleased that the family are still enjoying the trampoline, and we were able to help you. Happy jumping.

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Awesome fun for the kids - oval 7x10 foot trampoline

published

We got excellent customer service and a high quality product from Oz Trampolines. They were very responsive to email queries and kept me well informed when the product was out of stock for a few weeks. We got it installed professionally which was well worth the cost - saved lots of time and hassle and aggravation. The trampoline is excellent - the oval shape fits very well in a smaller space and still provides heaps of room for 3 kids under 10yo to bounce together. One of the benefits is the higher than normal weight limit.

Highly recommend.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
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1 comment
Oz Trampolines
OZ T.Oz Trampolines

Thank you Adam for your review. We are always happy to help our customers. We are pleased that all the family are enjoying the trampoline. Happy bouncing.

Mary

MaryMetropolitan Adelaide, SA

Great customer service and speedy delivery

published

I live in SA and I called Oz Trampolines on a Thursday to order trampoline mats i needed for the weekend for my grandsons birthday party. They were delivered by Friday. Great service would highly recommend

Incentivised ReviewNo
Return Claim MadeNo
1 comment
Oz Trampolines
OZ T.Oz Trampolines

Thank you Mary for your great review. We are pleased your grandson's birthday party went well. Happy jumping.

Coralee

CoraleeCrestmead

  • 2 reviews

Not as happy with this product

published

Bought the two step ladder (previously had the three step) it isn't as good and it has started to show signs of rust already. The three step was all same material, the two step has plastic for the actual step and doesn't seem as strong.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Oz Trampolines
OZ T.Oz Trampolines

Thank you for your feedback. We will discuss with our design department.

Lou

LouSale

Bluetooth

published

Can anyone tell me how you charge the speaker? I can’t find a USB port or anywhere to plug in an adapter??

1 comment
Oz Trampolines
OZ T.Oz Trampolines

Thank you for your question. Unscrew the top handle part, lift the black rubber part and the charging point is under the black rubber.
We hope this has helped.

Zid

ZidBRISBANE

  • 2 reviews

Great service, delivery and product

published
1 comment
Oz Trampolines
OZ T.Oz Trampolines

Thank you for your review. We are pleased that the 3 step ladder is working well. Happy bouncing.

Page 1 of 8

Questions & Answers

Peter D.

Peter D.asked

Oz Trampolines

My children are 12 and 10 years of age who love to jump high on trampolines. Do the OZ Trampolines allow children to bounce high or are they designed to minimise the height children can reach? The reason I ask is because the feedback I see coming through seem to be for quite small children and not necessarily designed for for adventurous kids reaching their teenage years.

3 answers
Oz Trampolines
OZ T.Oz Trampolines

Oz Trampolines specialise in great bouncing spring trampolines. Teenage children love the bounce of our trampolines. If you want superior bounce you could try upgrading to our German made super bounce springs. Please give us a call on 1300 393 004 to discuss further. Thanks
Oz Trampolines.

Oz Trampolines
OZ T.Oz Trampolines

Our smaller (6ft, 8ft & 10ft) trampolines in the round design have 140mm springs, this may limit how much momentum can be gained to bounce very high. Our oval design does have longer springs which does have the ability to bounce high with more momentum then the smaller rounds designs. Our round 12ft and 14ft have 165mm springs. There is always the options of upgrading the springs to our European springs, slightly better bounce and longer warranty of 10 years on the springs. Oz Trampolines 1300 393004

Oz Trampolines
OZ T.Oz Trampolines

This video is one of our trampolines. https://www.youtube.com/watch?v=TGG8lqxC2Yc

Tammy C.

Tammy C.asked

Oz Trampolines

Is the 3 rung ladder suitable for a 12ft trampoline?

1 answer
Oz Trampolines
OZ T.Oz Trampolines

yes, the 3 rung is for frames 80cm or more from the ground, suits our 12ft summit, Oz Trampolines

Maryla

Marylaasked

Oz Trampolines

Can you tell me the difference between your mats and say the Jumpstar or Kahunas brands? Reason is the last brand we bought lasted half the time of the original unit. The actual fabric were the triangle pieces go through have been tearing and springs go flying around the yard. Am looking at another replacement mat and springs.

1 answer
Oz Trampolines
OZ T.Oz Trampolines

Buying parts for your trampoline can be a frustrating process so we have put together this guide to help you when looking to purchase a trampoline mat.
Firstly do you know who you purchased the trampoline from?
If you know the brand of the trampoline e.g. Oz Trampolines or Action it is always best when buying a trampoline mat to go back to the original company. The mat needs to fit correctly to ensure you get the right bounce on the trampoline. Trampolines sizes do vary from one company to another as a 14ft trampoline frame will not be 14ft exactly.
Step 1
Measure the frame of your trampoline from one side, through the middle to the other side.
If you measured in cms convert it to feet. If the mat is not on the trampoline the frame may measure larger than when it is on. Trampoline mats are sold by the frame size not the mat size so if you have a 14ft trampoline frame you need a 14ft trampoline mat.
Step 2
Count how many springs your frame takes.
Spring Length: Where difficulty can occur is with the spring length. Different companies use different spring lengths, add this to the fact that each company's frame sizes are not all the same. As the mat needs to be tight so it creates a bounce even out by 2cms can create issues.
How to measure your trampoline for a new Mat.
1. Measure from the outside frame to the outside frame.
2. Count up the number of Springs the frame uses.

Take measurement from the outer edge of the frame.

Now you have this information you can look at our chart below to see where these mats can be purchased.
Please note - If you can't remember who you purchased the trampoline from or the company no longer sells the part we cannot 100% guarantee that the mat will fit.
This guide is meant to help take the hassle out of finding a mat but we cannot be held responsible if the mat you purchase doesn't fit correctly. We also recommend you look at each company's returns policies before purchasing any trampoline part.
With trampoline mats it can be a case of needing to try the mat on your trampoline before you will know if it works due to the need of a perfect fit.

Trampoline Frame Size Spring Count Supplier
4.5ft 30 (08) 9358 5660
6ft 36 Oz Trampolines
6ft 42 (08) 9358 5660
8ft 48 Oz Trampolines
9ft 48 (08) 9358 5660
9ft 54 (08) 9358 5660
10ft 54 (08) 9358 5660
10ft 60 Oz Trampolines
10ft 64 Oz Trampolines
12ft 72 Oz Trampolines
12ft 80 Oz Trampolines
12ft 84 (08) 9358 5660
13ft 72 Oz Trampolines
14ft 72 (08) 9358 5660
14ft 80 1300 558 576
14ft 84 (03) 5292 1100
14ft 88 (08) 9358 5660
14ft 96 Oz Trampolines
15ft 96 (03) 5292 1100
15ft 108 1300 456 283
16ft 108 Oz Trampolines
16ft 120 Oz Trampolines

King Regards

Craig

Oz Trampolines

1300 393 004

www.oztrampolines.com.au

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