5 days later than promised, missed the birthday by 4 days, ordered over a month ago, did everything I could possibly do to have it here on time, absolute incompetence.

Oz trampoline customer service very helpful with my problem and I give them 10 out of 10 will highly recommend

I recently purchased a replacement mat, pads and springs for an old trampoline. The communication, service and advice was excellent. They were understanding when the springs were not the correct size and replaced them quickly with further advice. Definitely recommend.

Ordered new mat, spring protector and safety net for my kids 10 foot trampoline. Based in Canberra I was pleasantly surprised with a delivery arriving 2 days later. The product looks like good quality and the price was reasonable. Also the replacement parts fit well.

Purchased the 8x11 foot inground trampoline for our 4 year old, it’s awesome! It’s hard work digging, but prepare well, watch some YouTube install videos and you can’t go wrong!

Purchased the 6ft round trampoline. This was perfect for our area and our young grand children. Received great service and advice before and after the purchase. Delivery was quick and on time. Assembly was easy, great value.

Purchased a rain cover type roof off their website some time ago and it developed a hole in the roof within six weeks and was literally in shreds within less than three months. The weather was mild, there was no storms and it wasn't mid summer - it didn't really tear; the fabric material was cheap and nasty and simply wasn't intended to be outside in the weather, it literally disintegrated on its own. This roof has now disappeared from their website (replaced with a shade cover) so presumably they found out it was useless and the paying customers like myself did the trials for them.

Look the trampoline isn't too bad (I have another review of that on this website) but the roof thing just was junk. Thanks for nothing, what a waste.

Kids love to play on the trampoline, plenty of use and despite harsh climate in summer the trampoline is still like new and no issues at all. Highly recommend paying the extra to get a quality product that actually lasts.

The 14ft Summit trampoline has already become a favourite in my yard in a single day. Oz Trampolines were very efficient with delivery and easy tracking via Star Track.

The setup of the trampoline was straight forward with clear instructions and clearly labelled boxes and identifiable parts.

I upgraded to the euro springs and I would have to say the bounce quality is excellent. My kids are looking forward to getting back into their bouncing and trampoline tricks.

Thanks Oz Trampolines.

Such a great purchase! Extremely fast postage and straight forward to put together. The oval shape is great for our small space and the whole trampoline seems to be great quality! No doubt trampoline will last my children for years!

Easy website to navigate. Fast delivery. Well priced. Seems to be good quality. Only thing is we ordered a 10ft tramp thinking this was the mat size, as that how we ordered replacement mats for our old tramp and we wanted the same size. But it was the tramp size. Maybe this could be made a little clearer.

We purchased an oval trampoline for a small area. We had quite a few questions which were answered immediately with no sales pitch.
They stand behind the quality of their product. We had a minor warranty issue with the ladder right on the 2 year mark and it was replaced with no issue and 1 phone call and was delivered within 2 days.

We got excellent customer service and a high quality product from Oz Trampolines. They were very responsive to email queries and kept me well informed when the product was out of stock for a few weeks. We got it installed professionally which was well worth the cost - saved lots of time and hassle and aggravation. The trampoline is excellent - the oval shape fits very well in a smaller space and still provides heaps of room for 3 kids under 10yo to bounce together. One of the benefits is the higher than normal weight limit.

Highly recommend.

I live in SA and I called Oz Trampolines on a Thursday to order trampoline mats i needed for the weekend for my grandsons birthday party. They were delivered by Friday. Great service would highly recommend

Bought the two step ladder (previously had the three step) it isn't as good and it has started to show signs of rust already. The three step was all same material, the two step has plastic for the actual step and doesn't seem as strong.

Can anyone tell me how you charge the speaker? I can’t find a USB port or anywhere to plug in an adapter??