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Oz Trampolines
4.6 from 173 reviews · View Statistics
See the Best Toys & Game Shops in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Oz Trampolines

Reviews

  • Product Quality
    4.1 (32)
  • Return Claim MadeYes (3) · No (30)
  • Shipping
    4.7 (25)
  • Customer Service
    3.0 (1)
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Reviewer Photos & Videos

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Taleah
TaleahWide Bay-Burnett, QLD

Rusted and blamed for issues

published
Product Quality
2/5
Incentivised Review No
Return Claim MadeYes
Oz Trampolines
OZ T.Oz TrampolinesSend a private message
Taleah
Taleah

If it shouldn’t rust then it shouldn’t rust.

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Stephmum
StephmumSydney Surrounds, NSW
  • 2 reviews

Impressive and sturdy - has kids and adults jumping for hours

published

Arrived within 48 hours of ordering online. Came in time for sons third birthday. Easy to follow instruction. Love it.

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Product Quality
5/5
Shipping
5/5
Return Claim MadeNo
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The reviewer stated that an incentive was offered for this review

Michelle P.
Michelle P.Greater Melbourne (Outer), VIC

Great Size Oval trampoline

published

Trampoline was pretty hard to assemble and the shade sail is a waste of time as we live in Melbourne and you need to pull it down on windy days so decided to take it down. having said that I really like the entry and exit of this trampoline and it is higher off the ground than our last one which I like for older kids.

Product Quality
4/5
Shipping
5/5
Return Claim MadeNo
Oz Trampolines
OZ T.Oz TrampolinesSend a private message
Michelle P.
Michelle P.

Thanks for the reply but took a tad longer than 3 minutes for a newbie ;)

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The reviewer stated that an incentive was offered for this review

Water Spray

published

The water spray ,is to short and the spray doesnt do what it says unfortunately the grandkids were so excited but it didnt do what it is meant to.

Product Quality
1/5
Customer Service
3/5
Oz Trampolines
OZ T.Oz TrampolinesSend a private message
Bevvy
Bevvy

Thanks l brought 2 of the water sprays for christmas along with a speaker and 2 lights just not happy with the water mist

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Billie
BillieSouth East Queensland, QLD
  • 2 reviews
  • 11 likes

Oz Trampolines are the best on the market!

published

I have had the same trampoline from Oz Trampolines over the past 10 years and I have been able to replace parts, mats and padding. The customer service at Oz Trampolines is high quality. I ordered a replacement mat recently and they called me to make sure it's the right size and if there were any other parts needing replacement. I received the mat by the next business day which was fabulous and my kids could get back to jumping. I recommend Oz Trampolines to everyone.

Product Quality
5/5
Shipping
5/5
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Bluey
Bluey
  • 2 reviews

One year til the first spring broke and 14 months til the mat tore.

published

Had a Springfree before reading all the reviews and thinking this would save some money and be good quality. Boy was I wrong. The Springfree lasted 8 years+. This one started falling apart after 12 months. Never again.

Product Quality
1/5
Shipping
3/5
Oz Trampolines
OZ T.Oz TrampolinesSend a private message
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Love it!!!

published

So happy with our boys new trampoline, great for encouraging them to get outside (away from screens) and exercise. Great quality too!

Product Quality
4/5
Shipping
4/5
Return Claim MadeNo
Oz Trampolines
OZ T.Oz TrampolinesSend a private message

thank you for the kind words about one of our many trampolines on offer

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The reviewer stated that an incentive was offered for this review

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Niki
NikiSouth East Queensland, QLD

Disappointed

published

Purchased for Christmas and sadly disappointed. Only a fine mist dispensed. Disappointed given price paid. Kids have reverted back to holding the hose.

Incentivised Review No
Return Claim MadeNo
Oz Trampolines
OZ T.Oz TrampolinesSend a private message
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Quick delivery, comes with spare parts

published

Came within 2 days. Very easy to build and setup.
Glad it come with some spare parts , lost a bolt and nut in the grass and they had already planned on it by sending us spare parts.
Kids love the trampoline , money well spent

Product Quality
5/5
Shipping
5/5
Oz Trampolines
OZ T.Oz TrampolinesSend a private message

thank you for your review, all our summit range come with the Just in case Kit as backup.

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Great price. Delivered in 2 days

published

Ordered these springs on Sat. Arrived Tues. Really impressed with the quality and service. Trampoline now like new on top. Highly recommend.

Product Quality
5/5
Shipping
5/5
Oz Trampolines
OZ T.Oz TrampolinesSend a private message

Thankyou for the great feedback, it puts a real spring in our step hearing reviews like this.

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NICK M.
NICK M.Southwest, VIC

SPARE PARTS-NET

published

Wonderful and prompt service. Definitely a quality product. Highly recommend this company. My tramp is over 5 years old and is still faultless.

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Oz Trampolines
OZ T.Oz TrampolinesSend a private message

Thanks for the review Nick we love hearing this.

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Excellent Customer Service

published

We placed our order for parts needed for our Trampoline over the phone and the goods we ordered arrive the next day. Excellent customer service.

Product Quality
5/5
Shipping
5/5
Oz Trampolines
OZ T.Oz TrampolinesSend a private message

Thank you, during the covid period we have been able to keep up great service, great feedback, enjoy your new safety pads

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Leyla
Leyla Greater Melbourne (Metropolitan), VIC

Great trampoline - not a fan of the basketball hoop

published
Product Quality
4/5
Shipping
5/5
Oz Trampolines
OZ T.Oz TrampolinesSend a private message
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Heidi
Heidi Northern Region, NSW

Customer service is outstanding

published

Just ordered parts for my trampoline and got a phone call from Craig at Oztrampolines immediately, letting me know that I didnt need part of my order (as it was included with one of my items) and that I ordered the wrong shaped clips for my trampoline, but he would fix that. Wow. Thanks for being on-top of your orders and knowing your products well. This is the second time I have dealt with OzTrampolines and the customer service is amazing!

Product Quality
5/5
Shipping
5/5
Oz Trampolines
OZ T.Oz TrampolinesSend a private message

We love to hear the great feedback. We do have staff on the phones each day handling inquires and supporting our products whether it be 2nd hand or bought direct from us. happy bouncing

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Great customer service and product

published

I ordered a trampoline ladder and anchor kit; great price, clear descriptions and very fast shipping! When my ladder arrived with a few scratches I contacted them on Facebook- they got back to me right away and immediately sent another one. Fantastic customer service and great products. (The ladder also arrives assembled!)

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Oz Trampolines
OZ T.Oz TrampolinesSend a private message

thank you for your kind words, we are very proud of our support for customers before and after sales....

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Questions & Answers

lindsey v.
lindsey v.asked
Oz Trampolines

hi, I'm wanting to buy the trampoline roof cover. it says you recommend taking it down in high winds? in summer that's every week. can it withstand a storm?

1 answer
Oz Trampolines
OZ T.Oz TrampolinesSend a private message
Peter D.
Peter D.asked
Oz Trampolines

My children are 12 and 10 years of age who love to jump high on trampolines. Do the OZ Trampolines allow children to bounce high or are they designed to minimise the height children can reach? The reason I ask is because the feedback I see coming through seem to be for quite small children and not necessarily designed for for adventurous kids reaching their teenage years.

3 answers
Oz Trampolines
OZ T.Oz TrampolinesSend a private message
Oz Trampolines
OZ T.Oz TrampolinesSend a private message
Oz Trampolines
OZ T.Oz TrampolinesSend a private message

This video is one of our trampolines. https://www.youtube.com/watch?v=TGG8lqxC2Yc

Tammy C.
Tammy C.asked
Oz Trampolines

Is the 3 rung ladder suitable for a 12ft trampoline?

1 answer
Oz Trampolines
OZ T.Oz TrampolinesSend a private message

yes, the 3 rung is for frames 80cm or more from the ground, suits our 12ft summit, Oz Trampolines

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