Just ordered parts for my trampoline and got a phone call from Craig at Oztrampolines immediately, letting me know that I didnt need part of my order (as it was included with one of my items) and that I ordered the wrong shaped clips for my trampoline, but he would fix that. Wow. Thanks for being on-top of your orders and knowing your products well. This is the second time I have dealt with OzTrampolines and the customer service is amazing!

I ordered a trampoline ladder and anchor kit; great price, clear descriptions and very fast shipping! When my ladder arrived with a few scratches I contacted them on Facebook- they got back to me right away and immediately sent another one. Fantastic customer service and great products. (The ladder also arrives assembled!)

Fun all round. Not only is the whole family (dog included) enjoying bouncing on our new 14foot inground Oztrampoline, it was a fun family project and it looks great in the garden too. The bounce on this tramp is awesome. As my daughter exclaimed. “It is just like the ones at the indoor trampoline play centre.”

So silent. It is almost completely silent. Our old tramp (a Vuly Spring Free) was so loud I’m surprised the neighbours didn’t make it disappear in the middle of the night. I just thought all trampolines were noisy.

Great solution for a ...

I wanted a new net, padding and ladder for our grand children's 10 ft round trampoline. After chatting with Shane and getting his advice everything we ordered fit perfectly. I ordered on a Tuesday and the parcels arrived at my door in country SA Thursday morning. I also have the basketball and soccer kits put away for Christmas which look like excellent quality. I would highly recommend this company for trampoline parts. Trampoline looks like new again. They made it very easy!!

I brought my kids the summit 14ft trampoline 2 years ago this April. At about the 14mth mark the safety net had fallen apart so we had to take it off and about 1 month ago the kids were jumping and they went through the mat. Not worth the money. The frame wouldn't have last much longer maybe a 6-12mths if we were lucky and I live on a farm not near the coast so I was shocked how rusted it had become. I have sense replaced it with a much better one and wish ai paid the extra money to start with.

I searched a lot of companies for a replacement mat for our 12 ft with 96 springs trampoline & eventually found Oz Trampolines. Purchased online from regional Victoria and had the good delivered to my door by lunchtime the next day. And postage was free! Mat was as described and the kids are super happy! Excellent company to deal with.

Oz trampolines excellent service, my daughter’s trampoline mat split on a Saturday. On Monday I rang the actual company who made the trampoline only to be told they where out off stock and couldn’t get me one till April, my next phone call was to OZ trampolines only to be greeted with friendly, positive, professional service with prompt free delivery ( phoned Monday received on Wednesday).
Excellent service and product thank you Shane and the OZ trampoline team.

We purchased our trampoline over 6 years ago. It has been through cyclones and floods and it is still standing. We have purchased all replacement parts form this company and received them within 1-2 weeks. The parts we replaced was from wear and tear but still using original frame and springs. Fantastic product and highly recommended.

Got a 12ft round trampoline as a Christmas gift for our daughter. I put it up and I think it probably took me about 3 to 4 hours on my own and was pretty frustrating to be honest. Some of the parts did not fit and I had to re-drill a hole at one point. The instructions are quite hard to follow with very low res photos that don't really show some of the more finicky steps. The online videos are slightly better but I found some of the explanations, especially with the elastic loops, hard to get right. Neither the instructions or videos really sho...

5 days later than promised, missed the birthday by 4 days, ordered over a month ago, did everything I could possibly do to have it here on time, absolute incompetence.

Oz trampoline customer service very helpful with my problem and I give them 10 out of 10 will highly recommend

I want to be extremely factual here so that you will know whether this trampoline is right for you. I think the reason my trampoline was so bad, and that I received a warranty return on it, may have been because of covid manufacturing issues. I was surprised by the issues it had, given all the good reviews.

I ended up getting a higher priced trampoline at a competitor's store and my daughter is over the moon with it!!!

The worst issue was that the mat was so tight that it barely bounced! The springs were WAY too tight and heavy duty for the ...

I recently purchased a replacement mat, pads and springs for an old trampoline. The communication, service and advice was excellent. They were understanding when the springs were not the correct size and replaced them quickly with further advice. Definitely recommend.

Installer charged $2900 to ruin our yard. We were told the trampoline was safe to jump on and he just needed to backfill the edges so it was sloping up to the Tramp to make it flush. Our daughter jumped on the trampoline and jarred her ankle (took 8 weeks to heel) she did this on one of the ledges. We checked them all and they were more then double what they should’ve been, 3 sides were more than 30cm too big. He wrecked our children’s sand pit. They destroyed our storm water pipe. He told us he would come back and fix the ledges and he will b...

Ordered new mat, spring protector and safety net for my kids 10 foot trampoline. Based in Canberra I was pleasantly surprised with a delivery arriving 2 days later. The product looks like good quality and the price was reasonable. Also the replacement parts fit well.

Purchased the 8x11 foot inground trampoline for our 4 year old, it’s awesome! It’s hard work digging, but prepare well, watch some YouTube install videos and you can’t go wrong!

Purchased the 6ft round trampoline. This was perfect for our area and our young grand children. Received great service and advice before and after the purchase. Delivery was quick and on time. Assembly was easy, great value.

Purchased a rain cover type roof off their website some time ago and it developed a hole in the roof within six weeks and was literally in shreds within less than three months. The weather was mild, there was no storms and it wasn't mid summer - it didn't really tear; the fabric material was cheap and nasty and simply wasn't intended to be outside in the weather, it literally disintegrated on its own. This roof has now disappeared from their website (replaced with a shade cover) so presumably they found out it was useless and the paying customers like myself did the trials for them.

Look the trampoline isn't too bad (I have another review of that on this website) but the roof thing just was junk. Thanks for nothing, what a waste.

Kids love to play on the trampoline, plenty of use and despite harsh climate in summer the trampoline is still like new and no issues at all. Highly recommend paying the extra to get a quality product that actually lasts.

The 14ft Summit trampoline has already become a favourite in my yard in a single day. Oz Trampolines were very efficient with delivery and easy tracking via Star Track.

The setup of the trampoline was straight forward with clear instructions and clearly labelled boxes and identifiable parts.

I upgraded to the euro springs and I would have to say the bounce quality is excellent. My kids are looking forward to getting back into their bouncing and trampoline tricks.

Thanks Oz Trampolines.