Not as happy with this product
Bought the two step ladder (previously had the three step) it isn't as good and it has started to show signs of rust already. The three step was all same material, the two step has plastic for the actual step and doesn't seem as strong.
Can anyone tell me how you charge the speaker? I can’t find a USB port or anywhere to plug in an adapter??
Great service, delivery and product
I can’t fault my experience with Oz Trampolines. Prior to placing an order I called them on 27 December and quickly spoke to someone and as they weren’t about to help me they said someone else will call back. In the meantime I found the answer I was looking for. They called me back and left a voicemail saying that they were returning my call and had noticed that I had placed an order that concerned my query (this was good service, particularly at that time of year when businesses are generally low on staff. The postage for the ladder was free and arrived quite quickly (again considering the time of year). The ladder appears to be of very good quality and has has held up to adults and kids climbing up and down it without issue. You simply lift up the pad on your trampoline and hook the two curved hooks on the ladder on to the trampoline frame and then ensure that the feet are pushed in so that they won’t slide. All in all I would recommend Oz Trampolines and the 3 step ladder based on my experience with them.
excellent customer service, and great products. I have brought a few things here and have found them so friendly and helpful. I had brought a cheap trampoline elsewhere and decided to replace the pads and net from Oz trampolines, products are much better made.
Great service and fast response to my query!
I placed my second order with Oz Trampolines; this time for a new mat and safety net. The mat didn't seem to fit properly so I emailed them for help over weekend - I got an immediate response and they said someone would call on the next working day. True to their word, they phoned me on the Monday and within minutes they assessed the problem and resolved it for me. Kids are happy, I'm happy and this is the best company to use without doubt. Thanks :)
Our Thanks to OZ
So pleased with Oz I just had to write
So helpful was the buying site
Could find the wanted net and pad
My bouncing kids....no longer sad
With speedy shipping to my door
That leaves the pricing to adore
So thankyou Oz, you've made my day
My happy kids are safe at play.
We purchased a replacement mat for our 8 foot Kmart round trampoline.
We bought it about 9pm one evening, it arrived 2 days later!
Everything was easy to find on the website and what arrived was exactly what was ordered.
We'll be using Oz Trampolines again for any spare parts we need in the future.
Great quality product and great customer service
Purchased pads, net and 6 poles for our existing 14 ft round trampoline. We couldn't be happier! And neither could our daughters (5 & 2 yr old). Great quality and great customer service. Especially after mistakenly ordering the 8 pole net, Oz Trampolines' after sales service meant that the return/exchange process was quick and easy. Thank you!
We spent a lot of time comparing and 5 years later we don't regret buying this trampoline, everything is still in really good condition people can't believe it's age. My kids destroyed one mat but it was easy to replace.
I bought a 10 x 15 ft Summit trampoline for my daughter at Xmas time 2015. Yesterday, one of the springs snapped off and I realised that 3/4's of the triangles that hold the springs to the trampoline had rusted. I contact Oz Trampolines about the issue as we are 2 months out of the warranty period and had a response within a day. They have sent a replacement mat - free of charge and the only thing that they asked is if we could spray the joiners with WD40 once a month (we live in a coastal beach village - salt air). We originally bought the heavy duty springs and there is not one bit of rust on them. Excellent customer service - excellent trampoline.
Quality products and outstanding service and delivery
Purchased a pad for a rectangular trampoline and extra accessories for Christmas. I had to ring sales twice regarding the purchase. The stafff were fantastic to deal with delivery was on time and delivered safely. I would only recommend this site for trampoline purchases. Well done Oz Trampolines
New roof - terrible
Iam totally disappointed in the new roof design. Its far to flimsy amd falls apart in the slightest wind. The actual blue sun shade is horrible as the breeze keeps lifting it up. My neighbours have the old design and haven't taken it down in 5yrs and its awesome. Sturdy stays in place and the sun shade doesnt blow around in the breeze. Which is why i brought an 8ft oz tramp.
Completely disappointed with new roof design. Waste of money
Sad, sad, sad. Don't waste your money.
The new roof guard looks quite impressive, until you actually assemble it, that is...
After assembly, you will discover that the terrible design leaves the roof guard barely able to stand under its own weight, wobbling weakly, before becoming limp and flaccid. This erection lasted less than 20 minutes, before it collapsed, sagging sadly off the trampoline, as though it were hanging its head in shame.
Great Trampoline and great service
I brought trampoline for my sons bday and the whole family loves having a go. Purchasing was very easy with all my queries answered quickly. Very quick delivery. Easy to set up and have loads of fun on it. Highly recommend this trampoline.
Extremely fast delivery. Ordered on Sunday and had arrived by Tuesday. Pads had cords to attach under trampoline which means they stay in place.
Very helpful staff.
Very helpful, returned trampoline net that I bought which was the wrong size, no problem at all, happy to exchange. Lot of variety in accessories and trampolines, would return again to buy.
Such great quality of product
I purchased a trampoline for my sons birthday and got great service when ringing up to get info, the delivery was very quick and the trampoline itself was of great quality and easy to put together which makes one very happy boy !!
Happy bouncers Here...
I bought our trampoline and safety net 4 years ago for Xmas for our boys and so happy I paid the extra and got good quality as its still going strong no replacement parts need yet.. Its great for birthday parties as everyone gets a jump no one gets left out. I was so happy with our purchase I also purchased a second one for my friends kids for Christmas last year and they love it too.
Exceptional quality accessories and service
We purchased a safety tramp with net but it was too high for our little fellow. So the accessories section was to our rescue. A ladder that hooks over the frame fixed the problem. The jet spray a perfect edition for summer. Delivery was snappy.
Highest weight rating I could find on trampoline.
Best weight rated trampoline that I could find. Most were rated for about 100kgs which meant that I couldn't have a jump with the girls. It is very solid.
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