Gryphon Garage Doors

Before choosing a Gryphon Garage Door I researched many other garage door companies in Perth. As per usual, I researched these products through Product Review.com.au Whenever I look at reviews, I always check to see whether there is any feedback from a company, as I believe this alone can indicate that if any issues develop, one can judge the kind of after sales service. Brett always gives good feedback and is helpful and pleasant.
I needed to replace an existing garage door which was making terrible noises when opening and closing. I ...

Seems the warranty offered is useless if you don't get your garage door and motor serviced yearly. Please read the small print and conditions for your warranty before you sign and pay. Getting anyone to ring you from Gryphon is a nightmare and I chose to go elsewhere because of it. My motor only lasted over 6 yrs which is not good........FS1000.

Not happy with $195.00 door service charge, brand new door. last service was $150.00 2 years ago $45.00 increase not really reasonable.
Time for new service agent as Gryphon too expensive!!
Justin

The level of professionalism and courtesy we experienced was outstanding, from the quote to the installation, the installer arrived before time, he was very friendly and explained the process; all mess was cleaned up before the he left too. Now, no more struggling to open noisy old roller doors...

The work was done on time and the aftersales experience was second to none. Other companies I called couldn’t even be bothered turning up. Highly recommend these guys and would definitely recommend them to anyone looking at getting garage doors installed.

On booking and making a deposit to secure installation of my new garage door, I was told that installation would be 4weeks.
On the 3rd week I attempted to contact the rep who texted me back giving me the main office number , he intimated that he was on holiday. On trying the main office number the line was not answered on numerous occasions.
After a few days break I tried again eventually getting through, I was seeking a tentative installation date and was told once the door was made an installer would contact me. As the weeks went on with no c...

We recently installed a colorbond sectional door onto the carport at our 1940s home. Given the nature of the home and size of the carport, we were quite concerned with how the door would look and whether it would be functional.

Brad went above and beyond to assist us in working through how the door would work/fit in the space, his service was exceptional. I was very impressed with Gryphon and the service provided.

The door itself has significantly improved how the front of our house looks and is exactly what we wanted.

Thank you so much to Brad and the team.

I was a big fan of Gryphon Doors after they installed my garage door 20 years ago and, naturally, used them again when I needed a roller door installed about a year ago. I must admit, the installation is on a par with any other installer but the company is under new ownership and the after sales service is now pretty much non-existent (at least that has been my experience). I am unable to get a response from them unless I come to this site, all other efforts of communication is ignored.
I did not even received a receipt from them for the work I...

installation very smooth, easy end to end process, garage door quiet, both chris and installer were good to deal with, would recommend gryphon,also price matched which was good for me .

Very happy with the process from quote to Installation. Everyone was so easy to deal with. Also stoked with the garage door itself, so quiet. Would recommend this company to anyone

Recently had 2 garage doors installed by Gryphon.
The installer was solo, arrived prior to the suggested time,(very early in the morning) worked tirelessly to remove the existing double garage and single garage doors. He was professional, amiable and worked quickly and methodically.
The garage was left clean and bereft of any metal shavings or excess rubbish. The entire former garage was packed neatly onto his trailer and taken away. We have nothing but praise for this employee.

Our initial dealing and discussion with the salesman was so professional with our many questions answered well & without deliberation.
Congratulations to a professional and considerate company. .so glad we chose you.

Annie & Rich

Very happy with my new insulated thermofine door. Extremely quiet, clean white on the inside, sealed so no more dafts of wind and cannot feel any heat radiating into the garage from the west facing door anymore!

The sales rep (Brad) was extremely helpful and answered all of my follow up questions promptly, install team was on time, removed the old and installed the new door with no fuss.

All round pleasure to deal with.
Thanks again

From quote to installation these guys took excellent care of us and our new door is amazing. So quiet. Could not fault these guys they know what they are doing.

A very non pushy professional sales rep started my interest. Also the professional flyers and instant on the spot quotation is very rare these days.
The salesman then continually stayed in touch while I was thinking about my purchase and gathering the funds, again, never once was I feeling pushed into the sale. I had shown my interest and he stayed in touch.
Once my deposit was paid it took about 2 weeks until my install day.
The instalation guy was trying his hardest to work around my work availability. Which was nice of him.
He then called t...

Would recommend this company and product in a heart beat. From the quote all the way through to installation the service was exemplary. Well priced and beautiful garage door. Happy!