Guardian Pet Insurance

Guardian Pet Insurance
Guardian Pet Insurance

36 reviews

64% · 2312 · 33%

Claim Resolution Time
  • <1 week
  • 1-2 weeks
  • 2-4 weeks
  • 1-2 months
Claim ApprovedYes · No
Value for Money
Customer Service


36 reviews
Louise H.
Louise H.South East Queensland, QLD2 posts

EASY & FAST Claim process and rebate

This claim was extremely easy with our vet lodging for us and we received our rebate within 1 week of Minny's visit. Show details ·  2
Value for Money
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Karen2 posts
  Bronze Accident & Illness Cover

Fantastic support

Very courteous team member George. Clarified queries and was very patient and thorough. Well done Show details ·  1
AnnieMetropolitan Adelaide, SA
  Guardian Pet Insurance

Making a claim

The vet office submit my claim and I immediately get a text message indicating they are working on my claim and then I receive the money straight to my bank account. The process works well and I feel confident that my claim is handled quickly Show details ·  1
Value for Money
DanielGreater Melbourne (Inner), VIC2 posts

Happy customer

I have been with Guardian pet insurance for more than a decade now . All of my new pups were covered from the start. They are easy to talk to and the online claiming process is straightforward. I wouldn’t have dogs without this insurance Show details ·  1
Recent customer
Recent customerGreater Melbourne (Metropolitan), VIC20 posts
  Guardian Pet Insurance
Guardian Insurance
Guardian Insurance   DM   
Ross Compton
Ross ComptonSydney Surrounds, NSW2 posts

Exceptional experience at claim

Unfortunately we encountered a serious illness with our dog. The claims process and settlement of benefits was extremely easy, and super quick. I would highly recommend Guardian Pet Insurance Show details ·  1
Value for Money
BeetsGreater Melbourne (Metropolitan), VIC5 posts
  Guardian Pet Insurance

Good value

Fast processing of claims that take literally 2 Mins to upload. If only “human” health insurance was this easy and provided this much value for money. Show details ·  1
Emz2 posts

So easy to deal with

My dog has recently had a few issues that I have needed to claim for. Guardian have always gotten back with claims quickly and had no issues ever. Show details ·  1
Bec C.
Bec C.Sydney, NSW2 posts

Always amazing service

Super fast, easy to use pet portal with reimbursements done within a few days
Love Guardian Show details ·  1
JodiSouth East Queensland, QLD
  Guardian Pet Insurance

Quick & stress free

Claim processed on the spot, only pay the gap! Brilliant! Show details ·  1
  Guardian Pet Insurance

Excellent,staff always very helpful and friendly

My policy for my pet was just what I needed.My claims were usually promptly solved.Have been with company for quite a few years.Can't remember how many. Thank-you for your professional years of service.Kind regards Trish Van Den Broeke. Show details ·  1

Very happy I have my policy

I have had my policy for six years and thankfully haven’t had to claim until a couple off weeks ago, I am thankful I have the policy and it was very easy to claim the vet I go to did it all for me :) Show details ·  1
DennySydney, NSW3 posts

Very Satisfactory Customer Service

Claim was handled with efficiency and quickly and was lodged through the Vet Clinic at time of consultation
Policy has been held for over 7 years and I am completely happy with it Show details ·  1
Jax3 posts

An excellent plan

I’ve been with Guardian Pet Insurance for 7 years, the professional & prompt way the claims are settled is brilliant, usually within a few days lodged either by myself or through our Vet Clinic direct. Great value for money & piece of mind is wonderful. Show details ·  1
leebarSydney Surrounds, NSW4 posts

Through and fair

Our pet insurance policies are important to us. The claim process often take a a long time but the returns are fair and reflect the policy clearly. I would love the company to move to EFT returns rather than cheques, but aside from this we are happy customers.
 Show details ·  1
Value for Money
Customer Service

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Compare all Guardian Pet Insurance listings
CategoryPet InsurancePet InsurancePet Insurance
Annual Benefit Limit $12,000$12,000$12,000
Amount of Vet Bill Covered Up to 80%Up to 75%Up to 60%
Minimum Pet Age 8 weeks8 weeks8 weeks
Illness CoverIncludedIncludedIncluded
Routine Care CoverIncludedNot IncludedNot Included
Tick Paralysis $1,200$1,000$2,000
Emergency Boarding Fees $1,000$1,000$500
Lifetime Cover IncludedIncludedIncluded
Cooling Off Period 30 Days30 Days30 Days
Consultation Fees$300$300$300
Cruciate Ligament Conditions $2,600$2,600$2,000
Waiting Period for Illness 30 Days30 Days30 Days
Accidental Injury Cover IncludedIncludedIncluded
Condition Limit$2,000 per condition (Bronze Accident & Illness Cover only)
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