Guide Dogs Pet Insurance

Have the top policy, have had multiple injuries, consults and illnesses covered. Never an issue, claims processed within a week. Phone wait can be long but they are always helpful

Yes - it's good value. I bought the policy through iSelect and it was straightforward to set up. Claims are usually processed within a couple of working days. I've been with Guide Dogs Pet Insurance since we got our babies - so pretty much most of their lives.

Claims are easily made by uploading pdf's of proof through their app. Recognition of the application is made strait away. Costs teinbursted are credited to your bank account within 24 hours, alternatively a Representative would of contacted via email explaining the hold up or issue.

Have been with guide dogs for several years and have always been very satisfied with them. They never try to sqiurm out of paying legitimate claims like so many other funds do and always pay very quickly. The staff are always excellent to deal with and very helpful.

not good value, hard to claim, I moved all my other pets to knose insurance as this ones too old to move, been to the ombudsman once with our cat... can you believe a cat with 7 ticks going to emergency is not considered an emergency. read the fine print, I wish I had.

I have been with another provider of this product and felt I needed to change it up. I like the fact that I am in someway also supporting the Guide Dogs through telling people about the amazing product and service I have received. Lots of communication, and a very quick turn around on claims.

We have a 3-year-old French Bulldog and pay for comprehensive care. In the short time we've had him we've had to make several claims (he has allergies, needed BOAS surgery, hurt his dew claw, etc) and each time Guide Dogs Pet Insurance has come through! They have been great to work with. Would absolutely recommend them to anyone.

From day one it has been simple to set up our policy and use. It is easy and have always found the staff friendly to deal with and extremely helpful.

We have had both our beagles insured with GDPI since 2018.
Luckily, we don’t often need to claim vet expenses our insurance. However, when we have needed to, we have always received fantastic service and prompt assistance with claims.
We are very happy indeed with GDPI.

Awesome service, really fast turn around for claims, no hassle or questions asked!

We were in emergency on the Friday and by the following week the money was returned to our account. Fantastic!

Good value for my dog with this policy staff always there to help clarify issues and costs on my insurance.
It took a few weeks to clear and I have been with the company for 3 years.

Our policy was relatively easy to set up through speaking with an agent over the phone, and then agreeing to a quote emailed out.

Our dog, who recently had bladder stones found, as soon as our vet sends the claim to Guide Dogs we typically hear back within a week of the claim cover, and then within a week from there the refund is sent direct to our account without any further communication required. No issues so far.

Very good value. Easy and prompt handling of claims. Been with Guide dogs for several years now and very worth while to be insured if you care about your pets.

I felt that guide dog insurance was the best option as well as most highly recommend by breeders and other dog owners. It was extremely good value and cover makes me feel happy that my dogs are well protected.

Guide Dogs Insurance is a good price with great coverage. They have an easy online claim system with a fast completion process. I would recommend their Insurance to anyone who wants top cover for their pets.