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Half Price Blinds

Reviews

(447)
(22)
(5)
(5)
(32)
  • Product Quality
    4.5 (103)
  • Return Claim MadeYes (6) · No (99)
  • Customer Service
    4.6 (92)
  • Warranty Claim MadeYes (5) · No (101)

Reviewer Photos & Videos

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Sally

SallySouth East Queensland, QLD

  • 8 reviews
  • Verified customer

Don’t purchase from here

published

I ordered blinds online 19 business days ago and they have still not arrived. I was also very confused at the pricing which seemed to imply individual blind panels would be $3 each, but then when I ordered 5 of them, the total came to $31.05 before I was then slapped with a $20 shipping fee. I would expect for $20 I would be getting express post, especially living in Brisbane which is a capital city.
Pricing needs to be far more clear and shipping should not take nearly this long.

Customer Service
Return Claim MadeNo
Store LocationHalf Price Blinds Online
Warranty Claim MadeNo
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Sintija E

Sintija EGreater Melbourne (Outer), VIC

  • Verified customer

LOVED the product and the price

published

Easy site to use. I ordered free samples they arrived 3 days later. I purchased two Vertisheers and a double roller blind for one window everything arrived within 21 days as specified. I broke a hook while hanging the Vertisheers and they sent replacement parts quickly. They were very helpful and this was one of the easiest purchases I have made. I will order from them again when I replace other window coverings and have recommended them to family and friends.
The other important thing was I spent half the quoted price from another reputable company on an identical double roller blind. Vertisheers were different to the other product but I preferred them and am VERY happy.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationHalf Price Blinds
Warranty Claim MadeNo
See all answers
Peter

PeterGreater Melbourne (Inner), VIC

Great service

published

Half Price Blinds manufactured, road freight from WA to Victoria in 10 days, sensational service. They quote approx 17 day. Many thanks to the people at Half Price Blinds. Cheers, Peter

Warranty Claim MadeNo
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Tracey A.

Tracey A.Sydney, NSW

Customer satisfaction

published

Just wanted to provide some positive feedback to your customer service team, orders online processed and received on time perfect fit on all nine windows. I would highly recommend your company to anyone wanting vertical blinds, have had some comments from the friends as to how good they look. Easy to install, we are very satisfied customers.
Thanks again
Tracey A

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
  • Verified customer

Exceptional service and great blinds

published

I can't speak highly enough of my experience with Half Price Blinds. I ordered one Timber-look Nova blind for my living area. I found the measuring and installation instructions on the website to be very easy to follow. The blind looks fantastic and it is a perfect fit for my window. I want to especially acknowledge Ann for her outstanding customer service. I phoned Ann a number of times to confirm and then change the delivery address for my blind and she was very patient with me and reassuring each time. Thank you Ann. I wouldn't hesitate to recommend Half Price Blinds to others and I will use them again.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
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Never again.

Never again.

  • 2 reviews

Disappointed......

published
Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
Grant

GrantHunter Region, NSW

  • 2 reviews

Useless after sale service

published

Good Product with easy to follow fitting instructions BUT very bad after sale service, used this company on 3 occasions, the last order was only partially delivered, after three phone calls all they could do was send a postal tracking number - NO FOLLOW UP whatsoever.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationOnline
Warranty Claim MadeNo
See all answers
Kate E.

Kate E.Greater Melbourne (Outer), VIC

  • 2 reviews

Excellent product & customer service

published

Very easy from GO to WHOA. Instructions easy to follow. I'm very happy with the quality of the blinds. Customer service were prompt with replies for questions I had. Also the price was the best out of the many other companies that quoted me. Very happy and I will be back!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
Summer Nepata Harris

Summer Nepata HarrisMelbourne

  • 2 reviews
  • Verified customer

Absolutely love our block out blinds!

published

I ordered two blockout blinds made out of the Madrid Blockout - Lava with flat black railings and plastic chains and couldn't be happier the price was second to none and they are extremely good quality, will definitely be ordering more. Customer service was great and our blinds arrived a week before they were scheduled to.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
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Gaz

GazHunter Region, NSW

Don't bother with the others

published

I Have dealt with these guys on a number of occasions now and have nothing less than praise for their professionalism, quality, price and ease of communication. Don't stuff around with the other "experts" these guys are the real deal.

Customer Service
Product Quality
Return Claim MadeNo
Store Locationonline
Warranty Claim MadeNo
See all answers
JulesB69

JulesB69Perth, WA

Great customer service.

published

Difficult job to fit blinds due to polystyrene wall filling and steel lintels. Contacted customer service and they quickly sent out some alternative brackets to make fitting super easy. Great design and service

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
007 Devil

007 DevilPerth, WA

  • 2 reviews

Returning Happy Customer

published

Ordering from this website is simply easy, even for a 77 year old. All the information needed to complete the purchase is on the screen and the only mistakes are the ones you might make in measurement.
We did have one problem with a purchase 2 orders back when a white plastic chain was supplied instead of the silver one ordered. Monies were refunded for the difference the next day after contact. White actually looked better than the silver one ordered so we were pleased for the mistake.
My wife and I fitted the blinds without argument as it was a simple process and has improved since our initial purchase from this supplier some years ago now.
We have no reservations recommending this supplier.

Customer Service
Product Quality
Store LocationABC Blinds
Warranty Claim MadeNo
See all answers
Rachel P

Rachel PSydney, NSW

  • 3 reviews

Quality blinds at a great price.

published

Easy on-line ordering, quick delivery and self installation was easier than we expected given our inexperience with panel blinds. The blind looks great. Happy to recommend and will use again.

Customer Service
Product Quality
Return Claim MadeNo

Great Product

published

Finding what I wanted and then ordering on line was a simple process.
The time for manufacturing the blinds and delivery was spot on.
The instructions and fittings supplied made hanging the blinds a breeze.
An excellent product at an excellent price.

Product Quality
Return Claim MadeNo
Store LocationOn line
Warranty Claim MadeNo
See all answers
Emil B.

Emil B.Greater Melbourne (Metropolitan), VIC

Useless, haven't even received the samples

published

Ordered a few samples over 2 weeks ago, emailed their sales a few times, no response. If their initial sales process is poor you can imagine what it will be like once the actual order has been placed. Poor customer service is an understatement.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Emil B.
Emil B.

Received an email after writing this review advising that the samples have been posted on the same day. They will resend.

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Would highly recommend. Amazing customer service

published

Customer service of half price blinds has been absolutely fabulous. Blinds haven’t even arrived yet but I’m so impressed with their service. Quick to respond and honoured a sale price outside of timeframe for me. Would highly recommend

Customer Service
Product Quality
Return Claim MadeNo
Rob M

Rob MSouth West, WA

  • 2 reviews

Excellent service and products at a great price too.

published

Customer service was excellent. We received a blind that was faulty and after contacting them it was replaced straight away. We were able to keep the faulty blind and Half Price Blinds sent us a set of brackets free to install it. They were so helpful through the whole process.
We have purchased a few blinds from Half Price Blinds now and the service and quality is always excellent. I would definitely recommend them. Their prices are always a bit cheaper as well so you win all the way around.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
Lisa

LisaCanberra 2600, ACT

AAA+ customer service

published

Have ordered 4 blinds my husband broke one of the tracks and excellent price given and customer service given after i sent email.
Would definitely recommend to anyone wanting vertical blinds

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
Jmocha

JmochaQueensland

  • 7 reviews
  • Verified customer

Great selection and price

published

Good quality blinds and very impressed with the nova blinds. Site navigation was easy and instructions were user friendly. Express vertical blinds was received within 15 days after purchase during the Christmas season. I would recommend this site for easy navigation, selections and affordability.

Customer Service
Product Quality
Return Claim MadeNo
Store Locationonline
Warranty Claim MadeNo
See all answers

Excellent customer service

published

Blinds ordered were great, but the customer service was exceptional.
They shortened one of the blinds for us at no cost, even though it was our error.
More than 12 months after the blinds were installed the little plastic clips broke. I contacted the company to see where I could buy replacements and they were provided free of charge.
The ongoing support is very much appreciated and makes a busy life much easier.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
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Questions & Answers

Jim

Jimasked

Hi do you do plantation shutters
Regards
Jim

3 answers
Half Price Blinds
Harvey H.Half Price Blinds

Hi Jim please send your contact number will call you to discuss thank you Ann

Jim
Jim

0411 120 110

Half Price Blinds
Harvey H.Half Price Blinds

thank you Jim will give you a call today

Bobsysue

Bobsysueasked

What is the code name/number for current promotion please ? I am waiting to order thank you, susan

1 answer
Fired Up
Fired Up

I have no idea what you mean

Bobsysue

Bobsysueasked

What is the discount code to get current price offer please

1 answer
Fired Up
Fired Up

It is finished

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