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- 5 reviews
- 4 likes
Excellent timber blinds
I first bought from Half Price Blinds in 2018 when I purchased several cedar blinds for our 100+yrs old cottage and studio. The quality, price, service and ease of installation were all A1. The durability is excellent as our dining and lounge windows are facing west and cop a lot of sun, yet they’re still perfect. The look of the cedar blinds is in harmony with our cottage because they’re dateless, classy and allow the vista beyond to be fully appreciated. They’re easy to use, clean, offer privacy and blockout too. I heartily recommend Half Price Blinds and am about to invest in some more from them. Buying from an Australian, family owned Company is what we all need to be doing, I believe. Try them, you’ll be glad you did.
- 2 reviews
- 4 likes
Very poor customer service
Six months after placing my order and I am still yet to receive it correctly with calls and emails ignored
- 2 reviews
Good quality blinds that you can count on :)
I bought my blinds from Half Price Blinds 9 years ago. Recently the rail mechanism failed and i had to change the blinds. Luckily they have stock of the rails and shipping was done immediately. Their services were good and easy to install with their online instructions. They also stock other parts. Very happy as do not have to dispose of parts that were not worn out and contributing to the rubbish tip.
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We Keep Coming Back
We have used Half Price Blinds on 5 separate occasions now and each time we have found them easy to deal with, their service has been exceptional and their delivery - super quick.
Even when I placed an order incorrectly they replaced the blinds at no additional cost. We recently broke the end piece that attaches to the turning wand - Half Price Blinds replaced the piece within 2 days of my contacting them at no charge.
Can't beat their after sales service and I can't recommend them highly enough.
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- 2 reviews
Roller blinds were good but shutters arrived late and wrong size
I ordered roller blinds and plantation shutters together. There was going to a few months wait on the shutters but I was OK with that. The roller blinds much quicker and were, on the whole, pretty good. One was missing one part but after a few back and forths they sent me the plastic part that was missing.
After 4 months went by I emailed their support team to ask where my shutters were. I was told it wasnt long so waited. Finally after 6 months they arrived. I was super excited so I started putting them up straight away. After getting it tog...
Read moreether and into the window it was 10mm too short. So I waited 6 months only to have the wrong size despite them being pedantic about the sizing when I first ordered. I called up to get someone to help with the issue... no answer. I emailed and received a response that it was being sent to the shutter team. Nothing for 2 weeks... so i called again, no answer. I emailed again and this time didnt get any answer from that either. So I gave up and ended up putting in a decorative trim. So basically, they are well priced but dont expect any decent support, especially if its for the much more expensive plantation shutters.Half the order received and no one will help!!!
Blinds arrived but not the hardware to fit them. Initially contact was positive but replacement parts went missing and now they won’t return my calls or emails and I am left with lots of rolls of material but nothing to actually get them on the window. So pretty much useless to me. Customer service is non existent and the delivery company have no clue where the parcel is either. I’ve asked them to send new parts but as you can guess, no reply.
- 2 reviews
- 1 like
Excellent products, price and service
Excellent service (thanks, Ian!) and an excellent product for a modest price. Pre-ordering and follow-up questions were responded to with speed and cheer. The customer support was truly exceptional. The free sample option saved us from making a wrong on-screen colour decision. Delivery was fast; replacing all our vertical blinds a very simple process. We feel we have a new interior at a fraction of the price we had expected. Thank you, team! We'll be back.
- 8 reviews
- 2 likes
Missing Vital Parts of order and they won't respond or even answer the phone!
Made an order of one large Sheer, three sets of roller blinds and Roman blinds. Items were delivered only after opening did we come to realise we were missing all the sets of roman blinds. We reached out and they were great at finding the initial missing part of the order which had been left at the Toll Depot. However, we then came to realise that the rail/track for our sheer and the associated brackets etc were also missing. Now, we can't even get through on the phone as nobody will answer it, it took two weeks to have my email responded to bu...
Read moret still no follow up or contact made since, and it's been nearly a month! So we now essentially have a piece of fabric that we spent hundreds of dollars on and can't even install. Maybe it'll make a nice tablecloth! Needless to say, I will never use them again. Our order from DIYBlinds was also missing parts but at least they rectified it straight away, unlike these guys!Very helpful and understanding support
I purchased 11 roller blinds from Half Price Blinds online around 4-5 years ago and the chains on 4 of them broke recently. So I called them the other day and spoke to Ian who was really understanding and helpful. He arranged to have replacement chains mailed to me at no cost. Thank you Ian for the terrific service.
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Fantastic Service
We would not fault the service we received from Half Price Blinds. Great Australian company. Great customer service, fats shipping, will be recommending them and using them again in the near future.
Ian from Half price blinds was exceptionally helpful.. you need blinds look no further
Ian from Half price blinds was exceptionally helpful we have put theses blinds in the whole of our home great value and quality I would recommend them 100% Cheryl .
Great quality and service
Have used half price blinds for a while now .
Great Australian company.
Great quality products, exceptional customer service and speedy delivery.
Highly recommend.
Ian was a great help at organising replacement parts when I accidentally broke a part
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Product great and service from staff fantastic.
I contacted the store to enquiry about replacing the chains on my roller blinds, that I’d purchased several years earlier. The service and information that I received from Ian was wonderful, nothing was trouble for him. He sent out the new items quickly, I received them straight away and now my blinds are as good as new. I also had a call from Jacqui and she was equally obliging and efficient. I have purchased from Half Price Blinds twice now, the product is fantastic and service from Ian and Jacqui was great.
Excellent service
Excellent service provided back up information when i needed it product has lasted several years without a problem Thank you Jacqui for your prompt reply
- 2 reviews
HALF PRICE BLINDS .....Magnificent Service
Thank you once again for replacing the top rail of one of my vertical blinds. The new rail arrived in Canberra yesterday, and I have installed it today and my windows both have new Half Price vertical blinds. They look fantastic and we are extremely pleased with your product. We are appreciative of your commitment in your after sales service. I will be telling any of my friends and family who are looking to purchase any of your range of blinds, to not hesitate to contact Half Price Blinds. I surely will be using your company with any of my future orders.
Questions & Answers
Can half price blinds supply outdoor window blinds?
Hi Teresa,
Thanks for your enquiry. We certainly do have some options for outdoor blinds. I have attached the link for you below. Please feel free to contact us with any queries on 1300 699 041.
https://www.halfpriceblinds.com.au/outdoor-blinds...
Hi, I don’t have access to the house yet. Can I order blinds off the house plan? Or do you not recommend this?
Probably best not to, because they ask for precise measurements, and recommend that you take three measurements for the width: One at the top, one in the middle, and one at the bottom of the window, a...
Read morend average it out. Best to check with them directly though, just in case. All the best! :)Hi Natalie,
You cannot order from house plans as the measurements are brick course.
They do not include plaster or window sills ect....
Could someone please come and install for me ASAP
Hello Mers, Half Price Blinds is a DIY Self Help, Supply only Online Store. We don't install blinds or call out to customer's homes to measure and quote. Please view our website for more information.
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