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Half Price Blinds
4.6 from 584 reviews · View Statistics

Reviews

  • Product Quality
    4.4 (169)
  • Return Claim MadeYes (7) · No (165)
  • Customer Service
    4.4 (162)
  • Warranty Claim MadeYes (6) · No (166)
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Debra

Debra

  • 2 reviews
  • 3 likes

Care factor zero - customer service nonexistent

published
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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YYS

YYSSouth East Queensland, QLD

HALF PRICE BLINDS good material quality BUT...

published
Incentivised ReviewNo
May

MaySydney, NSW

Very disappointed!

published
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store Locationhalfpriceblinds.com.au
Warranty Claim MadeNo
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Robert Smith

Robert SmithWide Bay-Burnett, QLD

Great customer Service

published

I wanted a centre opening blind with 5 panels each side which is not offered on the web site. A quick phone and the girl who I spoke to knew exactly what I wanted and said she would call back if there was a problem. The Panel Blinds arrived and were just what I wanted and look fantastic.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationMandurah WA
Warranty Claim MadeNo
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Andy G.

Andy G.Sydney, NSW

Absolutely top shelf customer service!

published
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationOnline
Warranty Claim MadeNo
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Great Customer Service!

published

Highly recommend Half Price Blinds! Great pricing, great products (3 years on and our venetians still work perfectly and look brand new), easy to install, great customer service - very kind and prompt with replies. Would buy from them again and have recommended to many friends and family members

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
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The reviewer stated that an incentive was offered for this review

Aleesha McNamara

Aleesha McNamaraMid North Coast, NSW

Love them !

published

I installed the blinds myself and they look amazing. So easy to do and they look so modern and sleek. Exactly what I was looking for at a fraction of the price! So impressed I am showing and telling everyone about them !

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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Berenice

BereniceSouth East Queensland, QLD

I love them! Perfect quality, colour and size. I’ll definitely be buying more blinds as I renovate my home.

published

It was easy to place the order, I had great support by their customer service, even when I panicked about delivery. I installed them easily though there is one part missing in the instructions in terms of how to secure the clips to the window frame. Otherwise perfect.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationOnline
Warranty Claim MadeNo
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Tijana

TijanaGreater Melbourne (Metropolitan), VIC

  • 2 reviews

I would not recommend

published
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeYes
See all answers
2 comments
Half Price Blinds
Harvey H.Half Price Blinds
Tijana
Tijana
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Mr G.

Mr G.

  • 2 reviews

Superb Customer Service - If you want blinds use these guys!

published

I cannot recommend this company enough, in particular, the friendly, professional service I received from Catherine over the phone. My indoor roller blind search has become a simple process thanks to her product advice and recommendations. It has been an absolute pleasure dealing with these guys. What ever Catherine is being paid, double it! :) Thank you

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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Very Disappointed

Very DisappointedSouth East Queensland, QLD

DO NOT USE Half Price Blinds

published
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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1 comment
Half Price Blinds
Harvey H.Half Price Blinds
Sean Andrews

Sean AndrewsDarling Downs, QLD

  • Verified customer

Excellent blinds and even better customer service

published

Purchased 5 vertical blinds and 5 venetian blinds from Half Price Blinds some 4 years ago. All blinds were supplied as specified, delivered promptly, well packaged and arrived undamaged. Installation instructions including online videos were comprehensive and easy to follow. Products have since performed well. Recently broke the small plastic part that holds the actuating rod which is subject to a lot of wear and tear. On seeking to purchase replacement part, Half Price Blinds immediately gifted the requested parts including postage despite the blinds being well out of warranty.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationOnline
Warranty Claim MadeNo
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SieFou

SieFou

  • 13 reviews
  • 4 likes
  • Verified customer

Overall not a great experience.

published

Too many ups and downs with this company...

Blinds arrived around a month after ordering. No fittings included, took another 3 weeks to receive those.
No contact from them, we always had to call / email to follow up.

Different people answer the phone, not naming names but some are very pleasant to talk to, others can be impatient and rude.

The blinds themselves are great... no complaints there.
Even contacted them via email to order more ( and ask for a better price as what was on the website).
No answer... nothing... they either do not want more business or can't be bothered replying to emails.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store Locationonline
Warranty Claim MadeNo
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Tamm37

Tamm37South East Queensland, QLD

  • 2 reviews
  • Verified customer

Vertisheer Blind Review

published

I purchased 12 vertisheers for my home. Service was awesome, wait time and delivery was great. And installation was pretty easy.The blinds are stunning. We ordered a sample and we ordered the blinds before recieving the sample. Im super glad we did because when we saw the sample we were really worried and questioned this purchase, but we got them and hung them and they are amazing. If you're considering these blinds, they are certainly worth it. They transformed the rooms throughout our house to a very elegant finish. (All our blinds are the new black collection with white tracks)

  • +4
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationOnline
Warranty Claim MadeNo
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Cassandra

CassandraIllawarra, NSW

Exceeded our expectations - Perfect

published

We have non standard window sizes, so finding affordable blinds became a challenge. I measured and ordered online, not expecting much for the price I paid. The quality is outstanding and they fit perfectly. Thanks Half price blinds- we will be ordering again!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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One very rude lady

published
Customer Service
Incentivised ReviewNo
Return Claim MadeNo

Great customer service

published

Although my blinds haven't arrived yet I've been extremely happy with the customer service both on the phone, via chat and email. They're very friendly and quick to reply. I was just a couple of dollars below the amount to qualify for free shipping but after I enquired to have the shipping waived they kindly agreed. I think overall the price is very competitive, they're easy to order and I can't wait for the blinds to arrive.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo

The reviewer stated that an incentive was offered for this review

Kashif484

Kashif484

  • 4 reviews
  • 2 likes
  • Verified customer

Rubbish Customer Service, lying, rude and arrogant staff,

published
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationOnline Store
Warranty Claim MadeNo
See all answers

Roller Blinds.

published

Website was easy to navigate. Instructions easy to follow. I have submitted 3 orders through this company. Had no issues.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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Beautiful product, fantastic service

published

When replacing my verticals recently, I had to contact the store several times; once to help with my measurements and sizing, then to understand some of the extras I didn't have, and lastly to return them for alteration...my fault, I had measured incorrectly.

Jacqui was with me throughout the entire process and could not have been more helpful and patient! Highly recommend Half Price blinds and will be telling anyone that will listen as I show them my new blinds. Thanks again for a great experience.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationWA
Warranty Claim MadeNo
See all answers
Page 1 of 30

Questions & Answers

Mers

Mersasked

Could someone please come and install for me ASAP

1 answer
Half Price Blinds
Harvey H.Half Price Blinds

Hello Mers, Half Price Blinds is a DIY Self Help, Supply only Online Store. We don't install blinds or call out to customer's homes to measure and quote. Please view our website for more information.

Sue H.

Sue H.asked

I have a question about a Bay Window ... I have emailed, filled in the contact form, rung multiple times... no response.... got my samples quickly thanks.... but I need 1 question answered before ordering...

No answers
Andrea W.

Andrea W.asked

Do you have white Venetian blinds with strings to open/close rather than the stick?

2 answers
Sally
Sally

Hi Andrea,
I already had the blinds track which I had changed from strings to a stick one. But I bought 5 x separate blind panels as I needed to replace 5.

Idilic
Idilic

We prefer what is called 'chain drive' which is what I think you mean by strings. All of our recent purchases have been chain drive and they all work really well. Plus the chain drive is quite light so if you have the window open it doesn't bang around like a wand might.

Get an answer from our members and Half Price Blinds representatives

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