Incredible service from start to finish
Best online purchase I have ever made, Service is outstanding, had a large order That was complete and not missing anything, extremely easy to install, the product is faultless, every one was in shock at how well they fitted and worked, I can not recommend half price blinds enough, the quote was actually more than half price of local quotes.. Very happy Thanks
Great Customer Service
I would like to thank Ann for her great customer service. I left a message, within 15 minutes Ann rang me back and we were able to resolve my requirements so I placed the order there and then. This was my 3rd order with Half Price Blinds, all transactions have been a great experience. Well done Ladies.
- Verified customer
Call cannot be connected
My order status said "shipped" on 15/12/2019 but the online status from the courier is still awaiting to be picked up. I don't know what is the problem with the order and their number cannot be connected. Also they never call back.
Very happy customer
Couldnt believe how fast they were made and dispatched and exactly what we wanted. So much cheaper than all the other places. Sharons customer service is awesome, extremely helpful and a pleasure to deal with.
- Verified customer
We purchased 4 large motorised blinds 18 months ago and love them. They are a quality product and I absolutely love the rechargable powered remote operation of the blinds, they go for months before they need charging and then it's quite simple with the long cord provided with the charger. I recently had a minor problem with one of the motors and the customer service team were excellent, resolving the issue quickly and without fuss. I am going to do the rest of the house with the blinds when I get time, and money. Highly recommend Half Price Blinds! cheers Neil
Not impressed with Customer Service.
Received my blinds which I am very happy with, however one blind has a broken plastic clip inside the mechanism, and the end of the pelmet has broken off. I have now been contacting customer service for a week, to which the standard response is that their are no photos showing. I have emailed the same photos to many different addresses and all have received the pictures except half price blinds. I will now refer them to this review so they can see the damage to the blind.
First order arrived damaged in transit. I emailed the team and sent pics of damaged items and they organised replacement on the spot. 3 weeks later in perfect order, my new blinds arrived. These are great blinds, fit perfectly and we are very happy with them. Would highly recommend Half Price Blinds.
Cheap but quality product
Ordered two blinds to begin with to check quality and was very impressed and such a bargain price. Service was very efficient so I ordered blinds for my entire home so another 18 blinds again very impressed. One small issue was Toll tracking which was not very reliable but on the whole AMAZING!!!! I would recommend to others and will definitely be using myself again.
Very good product and service
Product was exactly as I had expected. Great prices and fantastic service. I called the office before hand and spoke to Jackie and she explained the process of ordering and delivery
Delivery is a shambles
Shipping is a nightmare anywhere on the East coast, 10-15 workings days is inaccurate, we are approaching 20 working days and still no delivery, They all putting all the blame on Toll but we still can't get proper answers or delivery. We have moved into our new house and are living without window coverings. I most certainly would NOT use them again unless i lived within driving distance to their warehouse.
Freight Company let them down
Be aware that the advertised times on blinds is for manufacturing only. There is another 3 week wait for shipment from Perth to Brisbane.
Unfortunately I would be reluctant to use them again unless they could guarantee another freight company.
- Verified customer
Good price but poor quality
We ordered panel blinds (4 for our sliding door) and thought at first the process was super simple. To measuring, to delivery, to installation. After about an hour the blinds started to drop out. One, two then three. I contacted customer service and was told they need to be pushed in harder, I knew this wasn’t the case. Eventually they sent me replacement clips and rollers. It was then clear that the clips we had were faulty. I have since replaced them and so far the blinds have stayed up. The blinds themselves however are not made of great quality and although technically we haven’t had them in full working use until now, they are torn from them being opened and hitting each other already.
Suggest Another Online Supplier
We purchased one set of panel blinds from Half Price Blinds via the adverised website 'sale' and after paying $500 plus you'd think it would be all complete. Nope, no fixing screws for the brackets so off to Bunnings. How hard would it be to ask the customer and provide the needed screws?
Before starting the install process read the installation 'instructions' provided with the delivery. To say they were hopeless for a first time installer would be an understatement. Probably good if you are experienced, however not for me as a first timer.... The information provided does not show clear diagrams / photos, misses really important steps and assumes you have prior knowledge. Essentially useless. After searching on YouTube, looking on their website, much trial and error, and considerable frustration we finally managed to get our blinds installed. No thanks to the 'information' provided by Half Price Blinds. A proper and complete set of instructions would have considerably reduced the time spent and frustration. On reflection we would recommend purchasing your blinds from another online supplier with good YouTube instructions and decent website instructions. They are easy to find. Pay the extra if necessary ....
Half Price Blinds
I would highly recommend saving some money and head to Half Price Blinds for your window needs.
The Half Price Blinds site offers quite simple instructions and videos to measure your windows successfully to order your blinds online and save money in the process.
The store was easy to use, offers great discount codes and has product/colour samples, so you know exactly what you're getting ahead of your purchase/delivery.
When our blinds arrived, we were quite happy with the quality of the product. They came with all the screws, brackets etc and...
- Verified customer
So so easy and affordable
So easy! Was very anxious about ordering blinds online and having to put them up ourselves but this was so so easy to do and they look amazing! Such good quality. So many people have commented on them already. When the original ones we ordered weren’t in stock we were upgraded for free to a better material, so thank you to the girls behind the emails! Price was unbeatable. Couldn’t believe the quotes we had gotten elsewhere compared to these, miles apart and we saved so much money for such good quality. Recommend half price blinds to anyone!!
Seamless experience - perfect product
Excellent product, amazing and smooth experience overall ... The blinds fit like a glove in my window area and look the part. Delivery was silky smooth for such a big product. Will definitely buy again.
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Questions & Answers
What is the code name/number for current promotion please ? I am waiting to order thank you, susan
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