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will never order here again
i placed my order in january,i still have not recieved my sons stickers,i emailed them multiple times they finally replied with ''sorry rebecca we are currently on holiday we will make your stickers when we get back on the 10th of feb and will ship to you asap'' still i have no stickers and they sent an email today saying ''we are unable to get into our office because of the corona virus we are sorry.......
I ordered 3 decals. Took longer than advertised to come. 2 of them look great and stayed on. The most expensive fell off in 1 day they said they would send out a replacement 3 months ago. and now no one will contact me back after multiple emails. All I want now is my money back.
Not located in Australia, slow service and poor quality
Ordered these is it’s listed as an Australian site.
Not sent within the 3 days advised.
When chased up a full week out later, was given tracking from China.
Quality was not in line with that advertised
I would avoid at all costs
Update..item never arrived. No option for returns despite their being a link online. The link takes you nowhere with no option to lodge a return
Brilliant service and fantastic product
I ordered over the Christmas period and was a bit concerned I hadn’t heard anything or seen a status change for my order. My order arrived within 12 days and very happy with product. Ivy followed up my email asking status within 24 hours. Thanks Happywallz. Will order again
This company appears to be a fraud
I have ordered over 3 weeks ago and queried my order - nothing! I have paid and have had no further contact. This company "appears" to be Australian but has misrepresented itself and is actually based in China. I'm about to contact the ACCC.
I was under the impression it was Aussie company and wanted item in 7 - 10 days (as advertised) but came from China 25 days later!!!! I would have waited if I was advised of length of time. My emails were answered but no time was given. Tracking number wasn't helpful.
Still waiting for the items to be delivered from China
Although the website comes across as Australian with .com.au the products are from China. Disappointed as I would have just chose a cheaper decal on eBay. I would be amazed if any purchase would arrive within the standard 5-8 days. I have been waiting for 20 days and all responses just say it is on its way. If you want a decal within 2 weeks then shop elsewhere
Stay Away From This Company Happywallz
DO not buy any wall art from this company! I bought $100 worth of wall stickers for my babies room and none of them stuck to our clean freshly painted matt walls. None of them stuck! They are a con job so stay away. They do not have a findable ABN - they do not have a phone number!!!! Stay away!!!!
Perfect finishing touch to my bedroom
I'm very happy with the decals I chose for my bedroom and home, it really does make the rooms have more character. The delivery was as expected and the application to the walls was easy and I haven't found them lifting up off the walls after a day like others I've tried.
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Questions & Answers
Hi Happy Wallz,
I have just emailed you, but realized that I probably should have contacted you via your page.
I was inquiring as to the estimated date of arrival of my wall mural ordered earlier this month.
I cannot find an email from you with this information.
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