364 reviews
After gaining enough trust to put my details in for a quote for a 20k personal loan, I recieved a quote to only be able to borrow 5k at 15% interest rate. Thats with an annual salary of 170k and under 200k total debt with enough savings to buy the vehicle outright. Do not waste your time with this lender
quick funds into your account, however, changed bpay details on 2 occasions, meaning my repayments were impacted, company very difficult to work with. paid in advance, then due to time for money to clear through BPAy they had to track the payment down. This has happened of 3 occasions. Each affecting my credit rating. I have been focusing over the… Read more
past 4 months ensuring no missed payment. yet they've listed 2 over June July. Another adverse impact. when I've called and spoken, emailed there is 0 ownership of their mistakes. i have to prove everything with no avail. Seems designed to keep you at a point of not being able to break free. held credit and solid mortgage repayments for 25 years. The Rate when applying was much different to the interest rate when offered the money. id recommend exploring your options before this company!
Extremely Disappointing Experience – Application Mishandled, Credit Score Affected I had a very frustrating and disappointing experience with Harmoney. Initially, I received an email confirming that my funds were on their way, which led me to believe my loan was approved. The next day, however, I received another email stating that I needed to… Read more
submit my Notice of Assessment (NOA).
I immediately informed them that I had already lodged my tax return and was just waiting for the NOA from the ATO. I clearly stated I would send it as soon as I received it — something obviously outside of my control. Despite this, Harmoney declined my application without any further clarification or patience.
They should have waited for the NOA before making a decision, especially after I had communicated my situation. As a result of their poor handling, my credit score has now been negatively impacted, and I won’t be able to apply for another loan for at least 4–5 months.
I find their service unprofessional and careless. I wouldn’t recommend Harmoney based on this experience.
Reviews with attachments
Failure to comply with the agreement – Failure to comply with the agreement. It's ridiculous. This company approved to lend me 5,000, although it was only 10% of the amount I applied for. I still agreed to all the terms and signed to guarantee that the total repayment within seven years would be nearly 10,000. At the same time, I had to apply for the remaining amount from other loan… Read more
companies. But the next day they regretted not lending because they found that my bank credit score had dropped because I applied to many companies at the same time. This is my first time applying for a loan, and I have a self-owned house worth 2 million, no mortgage, and no credit cards or other loans. My credit card score is only above average because although I have no loan default record, I also have no repayment record. It is very ironic that as an Australian citizen, I have a house and a car, and I have never had a loan, but I can't compare with people with a loan record. I am a freelancer and I don't have to work hard to live, but I can't borrow money when I have difficulties. It's ridiculous, isn't it? I was originally planning to borrow 50,000 to pay back 100,000, and now I can save money by borrowing from my friends. But this company agreed and then reneged, wasting my time and lowering my credit score, which still makes me dissatisfied.
Fast funds and great customer service – I sat on the fence for ages after receiving my rate but after finally deciding and clicking the button, funds were in my account inside 20 mins. Easy to deal with and answered my questions promptly. Show details · 1
no dramas – i was able to negotiate a lower rate, and got the money in minutes after ID verification. highly recommended Show details · 1
Another lender with poor service – I took Harmony loan a few months ago. I have made extra repayments in this time. I received an email saying, Congratulations and well done for staying on track with your Harmony loan repayments. We've switched on your access do you can apply gor a Top up. So I go ahead and try this....Sorry it has been deactivated. I call and ask what is the… Read more
issue and am told I don't qualify as my loan is not old enough. I ask why I received the email and was told I don't know ....Originally I qualified fir $24000 but only took $4000...A small top up should not be an issue but it seems it is..I thought I found a finance institution that would be helpful...I was wrong.
Positive reviews
This company always popped up at one of the top rated when researching rolling my debts into one payment/ company. The process was so quick and easy, all online, no fuss. They pay off my debts directly for me, offered a great interest rate and great savings going through them. I’m very happy with my experience. Show details
I think the BEST Loan company...really quick and professional response...and (most important!) after approved...next day Loan! No other crap like other company do....!!! Really recommended!
At first, I wasn’t sure if I’ll get approved but I tried it anyway and I’m glad I did. The application process was a breeze, it was as easy as creating a social media account and the approval was astoundingly quick. This may sound to be too good to be true but give it a try and you’ll be blown away. Show details · 1
Negative reviews
One of harmoneys clients has used my number for their account. I’ve contacted harmoney by phone 3 times, sms once and email once, asking for it to be removed and every time get told a different version of “yes it will be done”. I’m sure their product is fine, but bloody hell - sort your service out.
The establishment of a loan was simple. The interest rate was a lot higher than other providers. However, at the time, lenders were limited. Difficulties arose when I wanted to pay a lump sum off my loan. Four days after the transfer was made, I contacted customer service to find out why the transaction had not been placed against my account, they… Read more
then sought to "locate and find" my transfer, all account and personal details were labelled correctly. After a week and following numerous engagements with the company, with no resolution, I commenced engaging with the ACCC. If you have other options, I would not recommend taking out a loan with Harmoney.
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Offered to assist with debt consolidation, made several bold facts that it would help pay off the loan faster - which it technically did because they reduced the time you had to repay the loan but then proposed DOUBLING the interest rate on my existing loan... Show details
Recent reviews
Made with ease – Easy process and excellent service from the online people when I had an issue. Definetly will recommend them. Thank you Harmoney you got me out of a Jam Show details
Just don’t use them – I have used the loan service for about a year or 2 now, they are not understanding and they do not care about you, also if you struggle making repayments at any point you have to prove every single detail and provide them with excessive information to prove you can’t make payments, not understanding at all about cost of living. Also hate… Read more
communicating with these people, the will not work with you, if you can’t provide exactly what they are asking for then good luck, no willing to work around bad situations, plenti of other better loan company’s that are way more understanding
Excellent service – A pleasure dealing with Harmoney, they were very prompt and efficient in responding to my queries and extremely helpful. Would highly recommend them! Show details
Quick & Easy – Love how easy it was without any awkward phonecalls or stalling. If you fill out all the necessary fields online, everything was up and running in under an hour. Show reply
Would definitely recommend! – Was down on my luck, and these guys helped me out, simple application, easy to understand, process, didn’t have jump thought hoops to get to the approval line. Thank you, means so much ☺️
Easy and quick to deal with – Wanted to consolidate my loans. Harmoney gave me a quote quickly and easily. Also saved me a lot in interest and lowered my monthly repayments. What a relief. Show reply
best small loan supplier in australai – we applied for a loan and they were absolutely fantastic. It's funny how the big 4 forget about us small loan borrows. I would give them 100 stars if i could thankyou. Show reply
overly complicated – Disappointing Experience I applied for a small amount, but the process was overly complicated. They took all my personal information and didn’t give me a clear yes or no. Their service doesn’t match their big promises.
Sorry that you didn't enjoy your 100% online… Read more
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Less than 30 minutes and I had the money! – The time it took between application and funding was less than 30 minutes. I am talking cleared funds in my account. The interest rate offered was highly competitive, and early repayment is an option I was looking for. I really could not fault the experience. I have never used Harmoney before, but I am very impressed and would recommend highly based on my dealing with them this morning. Show details · 1
Frightened Wife – started the application got to the bank details and my wife freaked out,did you all have to give your bank details including your pin number?
Brilliant process – The process was very easy to follow and with the loan approved, the money was in my bank less than 10 minutes after completing the application.
Terrible & Hopeless – They don't have clear guidelines about their lending criteria. They don't even ask any relevant documentation before they decline. Also never send you an email that you have been decline. Such a disappointing!!
Hi Ms. P Thank you for your feedback, and I'm truly… Read more
Back stabbed – I took on a lawsuit against a scam company and the two owners. I took out a loan from Harmoney to help fund this and Harmoney agreed. We won the case. I need to put in a claim for the amount awarded by the courts which involves a smaller fee. I have spent all of my funds on the litigation case. Harmoney refused to help me with the last fee and… Read more
now their failure to fund the last part leaves me hundreds of thousands out of pocket. Harmoney has now supported the scammers by this action This money will soon be returned to the scammers along with my initial investment and profits stolen I was only weeks away from receiving the judgement payout which is over 1 million USD. I will retire next year broke thanks to Harmoney They have run away and left me in the ditch. They say they can't help me excuse me you have the money and its you won't help me. !Harmoney are now scam and money laundering supporters!
Loan Consolidation – You guys are awesome. I couldn't believe that I got approved in minutes after doing application. I have been trying to consolidate my car and personal loan with other finance companies and it took forever. Harmoney is the best and will recommend you 100%
Quote turns into a loan and impacts your credit rating – Rates and fees are not advertised on their website - you have to submit a quote to get an interest rate, which they state does not affect your credit rating. However once you complete all the requested information for the 'quote' they inform you, you have applied for a loan. Who in their right mind would apply for a loan when you don't even know… Read more
the fees or interest rates involved? This 'quote' which I never even received a rate or fees information for has now impacted my credit rating.
Hi Frankie Thank you for your feedback. I’d be happy to… Read more (+1 reply)
Best of the bestest and wonderful – Truly more than 5* Superfast, no waiting time, instant responses and money in minutes. Great rates, great work. Highly recommended.
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Hi Andrew I'm very sorry you had a poor recent… Read more (+1 reply)