Reviewer Photos & Videos
Very nice quality, at a reasonable retail price.
Paying retail for a large photo print vs wholesale should have cost a lot, but didn't in this case.
The print quality was great, at the given price point.
The delivery in a solid cardboard container, with proper protective wrapping, was very professional, being most useful to protect the photo.
Would use again.
My canvas print looks amazing on my wall. The frame light weight so we didn’t have to put a hole in our wall (rental).
Was a little disappointed that the canvas wasn’t made in Wagga Wagga. I selected next business day for pick up and wasn’t notified that the pictures were ready, nor notified that the canvas would take approximately two weeks (if i had of know this I would have went elsewhere local).
Customer service at the store was poor.
Fantastic quality canvas
I've ordered a few canvas's from Harvey Norman online and I'm so happy with the quality and quick turn around. However customer service at store pick up wasn't great unfortunately.
The reviewer stated that an incentive was offered for this review
No customer service whatsoever
Ordered a canvas print in store and it did not have a hook to hang it. The hooks are only for online orders. It proved too hard for their warehouse to send a simple hook which should have been included in the $49 order as seen in the online advertisement. I was advised to either go to Bunnings or to return to the store for string to be glued on. After countless calls online and by phone explaining, I gave up because the principle of customer service was not worth my time. The last chatline representative summed up exactly what happened with the opening line, "I am confused."
Canvas to be admired
This canvas was simply delightful, capturing all the photo had to offer and more, the black and white showed up the pure beauty and details sometimes lost in colour,
so very thrilled to use Harvey Norman and totally recommend them for quality and service.
- Verified customer
Another beautiful canvas
The quality was just as good as the other canvas prints i have got
The colours are so real looking
I would highly recommend them to anyone looking at getting some prints made
To make and order them was so easy
I recently made an online order for two glass prints. They are absolutely stunning! Placing the order was easy, and our prints arrived within the expected time frame. On collection of our order, we found the staff at Harvey Norman friendly and very helpful. A very pleasant shopping experience. Love our glass prints! Thank you so much!
Laughable customer service
I recently ordered photos online that were addressed to the wrong recipient. I contacted customer service immediately to rectify the issue, who took three days to respond and told me the photos had already been sent. Of course they had with that woeful response time. When I expressed my disappointment they insisted everything was okay because the address was still correct, a laughable premise that relies on the intended recipient opening another person's mail?! A joke.
Fantastic, super impressed
Perfection, got my grandchildren’s names on cutlery and cups. Couldn’t be happier with finished products. Very good quality product, they look amazing. Big thumbs up on these Thank you so much
Excellent value for money, when buying the special.
I had to go back to the original web version as the text feature in the new version broke the words inappropriate e.g. it split the word the as t on one line and he on the next! Don't know what to do after Dec.
- Verified customer
I have used the Harvey Norman service on a number of occasions now to print my photos on to canvas. They have always been on time and of a very high quality. These 16"x16" canvases hang in our atrium and have lasted well in the bright conditions.
I have printed over 3,500 photos over the last 6 weeks or so and now they are reduced to 8c, not 10c. Very disappointed. Even asked prices on big lots and was not offered discount. Otherwise like their service, only wished I had waited as it gets expensive..
Do not make a mistake
I submitted an error when ordering. Realised the moment I had done it. Tried to contact them immediately and they responded by saying it is automated service no change can be done.. very sad indeed. No flexibility DO NOT ORDER from them!
- Verified customer
Excellent quality and service
The products have clear printing with good colour quality. I wanted to do a set of 4 different coasters (as I had in the past) and could not work out how to get it functioning. However, the online support was fantastic.
Questions & Answers
Could you please advise how long does it take for photo books to be processed and mailed under these covid19 times ? It has been nearly 2 weeks and I was hoping for it to be delivered to grandson for his birthday 25 th September. Would I be able to pay express at this late stage and speed up the process ? Thanking you.
I have photos on a disc saved in a JAR file. Can I access and print then at Harvey Norman
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