Reviewer Photos & Videos
Terrible customer service
Terrible customer service! It took 3 months to reprint some calendars that they miss-printed. No one wanted to take responsibility.
They have also changed the format program for designing calendars so there is now a lot less options for design.
I have used them for many years for family annual calendars but will never use again now.
HATE that all my photos get cropped!
I do scrapbooking and have printed hundreds of photos from HN using the old Flash system where you could 'un crop' your pictures. Now that is no longer usable. I hate that all my photos are automatically cropped now! Also can't adjust any colour/contrast etc. Will not be using again.
I can say that myself and my friends that I gifted to were very happy with their calendars. My photography remained at a high standard throughout the printing process. I only wish they were that price to print the whole year round and not just a Black Friday Sale deal.
Globe was perfect for Christmas decorations and photos were great to share with family and friends.
Thumbs up, I loved it , Amazing, made my gifts more special to family and friends. I am happy to repeat next year too. Thank you Harvey Norman and all staffs
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- Verified customer
I did not get what I paid for.
I ordered and paid for 792 photos from Harvey Norman Noosaville. I went through my order before submitting. When I got the order home, and went through the packets...it was like all my photos had been thrown in the air and shoved back in the packets. There was no order or sequence to them, even though when selected they were in order. I have never received such messed up ordering before. I also discovered I had multiples of many of the photos (up to 4 copies) and others were missing. I have used Harvey Norman in Maroochydore before and was impressed by the colour and the quality but will never use Noosaville again. I did not get what I paid for.
Upgrade is really a downgrade.
I've used HNP for years for calendars and photo books and they have always been excellent. However their new "Upgrade" has severely reduced the options available and the service has been reduced to a plain, boring generic clone of several other calendar and photobook sites. I'm not sure why they did this as there is now no reason to use HNP at all when the exact format is available on other sites. No borders or embellishments, very limited choice on backgrounds and fonts (I swear they have picked the ugliest backgrounds possible). Loved the old format, alas now it's time to try elsewhere - Mixbook looks good
Very easy to use once i had some practice. Have done photo books of trips & events and was especially please with one on Car shows we have been to, as put the layout I wanted - 8 to a page as had hundreds- each show had a Text heading and the pictures were very clear. I thought they may have been too small but no they were very good
Great customer service!
I ordered a photo print on a premium photo cushion, however, when it arrived it had a fault on it. When I phoned customer service they replied immediately , asked for a photo of the fault and promptly organised for a new cushion cover to be printed and sent to me. They were polite, apologetic and professional. The quality of the second photo print was excellent. I understand that sometimes mistakes are made, and I would definitely purchase through the Harvey Norman Photo Centre again as their response to my problem was faultless!
Questions & Answers
Is there a Harvey Norman Photo app for a PC, can't seem to find one amongst the Harvey adds only ones for mobiles
How do you do Collage prints? I previously have printed a collage of different sizes to suit my scrapbooking needs and now the option is nowhere to be found. Why??
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