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Harvey Norman Photo Centre

Harvey Norman Photo Centre

3.6 from 382 reviews

Reviews

3.6

382 reviews
5
(207)
4
(46)
3
(11)
2
(16)
1
(102)
  • Product Quality
    4.3 (149)
  • Return Claim MadeYes (5) · No (146)
  • Customer Service
    4.2 (140)
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Andrew

AndrewMetropolitan Adelaide, SA

  • 3 reviews

Very nice quality, at a reasonable retail price.

published

Paying retail for a large photo print vs wholesale should have cost a lot, but didn't in this case.
The print quality was great, at the given price point.
The delivery in a solid cardboard container, with proper protective wrapping, was very professional, being most useful to protect the photo.
Would use again.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMono Para
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Bekkers

BekkersMurrumbidgee Region, NSW

Great product!

published

My canvas print looks amazing on my wall. The frame light weight so we didn’t have to put a hole in our wall (rental).
Was a little disappointed that the canvas wasn’t made in Wagga Wagga. I selected next business day for pick up and wasn’t notified that the pictures were ready, nor notified that the canvas would take approximately two weeks (if i had of know this I would have went elsewhere local).
Customer service at the store was poor.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationHarvey Norman Wagga Wagga
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Fantastic quality canvas

published

I've ordered a few canvas's from Harvey Norman online and I'm so happy with the quality and quick turn around. However customer service at store pick up wasn't great unfortunately.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationTAREN POINT, NSW
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The reviewer stated that an incentive was offered for this review

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Ann

Ann

  • 3 reviews

No customer service whatsoever

published

Ordered a canvas print in store and it did not have a hook to hang it. The hooks are only for online orders. It proved too hard for their warehouse to send a simple hook which should have been included in the $49 order as seen in the online advertisement. I was advised to either go to Bunnings or to return to the store for string to be glued on. After countless calls online and by phone explaining, I gave up because the principle of customer service was not worth my time. The last chatline representative summed up exactly what happened with the opening line, "I am confused."

Customer Service
Product Quality
Return Claim MadeNo
Store LocationBallarat
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Alison V.

Alison V.South East Queensland, QLD

Canvas to be admired

published

This canvas was simply delightful, capturing all the photo had to offer and more, the black and white showed up the pure beauty and details sometimes lost in colour,
so very thrilled to use Harvey Norman and totally recommend them for quality and service.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationBundall
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Kazz

KazzGippsland, VIC

  • 2 reviews
  • 1 like
  • Verified customer

Another beautiful canvas

published

The quality was just as good as the other canvas prints i have got
The colours are so real looking
I would highly recommend them to anyone looking at getting some prints made
To make and order them was so easy

Customer Service
Product Quality
Return Claim MadeNo
Store LocationTraralgon Victoria
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Ally

AllyVic, 3350

  • 4 reviews

Fantastic online orders

published

Harvey Norman photo Centre online is easy to use. I have used it successfully many times to order canvas prints of various sizes. Pick up in store is very easy.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationBallarat and Swan Hill
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Mary

MaryWheatbelt, WA

  • 2 reviews

Great Quality

published

My walls have half a dozen or so large canvas prints and will have more. Thanks for friendly and efficient service, and great quality canvases. I wish I had more walls.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMidland, WA
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Norm C

Norm C

  • 2 reviews

Absolutely stunning!

published

I recently made an online order for two glass prints. They are absolutely stunning! Placing the order was easy, and our prints arrived within the expected time frame. On collection of our order, we found the staff at Harvey Norman friendly and very helpful. A very pleasant shopping experience. Love our glass prints! Thank you so much!

Customer Service
Product Quality
Return Claim MadeNo
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E D

E DSydney, NSW

  • 2 reviews

Laughable customer service

published

I recently ordered photos online that were addressed to the wrong recipient. I contacted customer service immediately to rectify the issue, who took three days to respond and told me the photos had already been sent. Of course they had with that woeful response time. When I expressed my disappointment they insisted everything was okay because the address was still correct, a laughable premise that relies on the intended recipient opening another person's mail?! A joke.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationPhotoCentre online
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Waimarama Sikisini

Waimarama SikisiniIllawarra, NSW

Wonderful outcome! Couldn’t be happier!

published

My canvas I ordered come out more then perfect! I am in love, and I have already ordered more. Easy online ordering, fast postage and awesome customer service. Thank you!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationWarrawong
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Fantastic, super impressed

published

Perfection, got my grandchildren’s names on cutlery and cups. Couldn’t be happier with finished products. Very good quality product, they look amazing. Big thumbs up on these Thank you so much

Customer Service
Product Quality
Return Claim MadeNo
Store LocationWarrawong nsw
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Chanel

ChanelGreater Melbourne (Metropolitan), VIC

Excellent, fast service for high quality pics

published

This service was so easy to use and I was extremely grateful for the next day turn around time! The prints turned out beautifully and were high quality. A+ for service!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationBroadmeadows
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Peter de Weys

Peter de WeysNorth-West & West coast, TAS

Excellent value for money, when buying the special.

published

I had to go back to the original web version as the text feature in the new version broke the words inappropriate e.g. it split the word the as t on one line and he on the next! Don't know what to do after Dec.

Product Quality
Return Claim MadeNo
Store LocationDevonport Tasmania
MDS

MDSSouth East Queensland, QLD

  • 2 reviews
  • Verified customer

Consistent quality

published

I have used the Harvey Norman service on a number of occasions now to print my photos on to canvas. They have always been on time and of a very high quality. These 16"x16" canvases hang in our atrium and have lasted well in the bright conditions.

Customer Service
Product Quality
Return Claim MadeYes
Store LocationOnline Store
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Khaled

KhaledCanberra 2600, ACT

  • Verified customer

Great service and quality

published

I’ve only used them a few times but the service has been great and the photo printing is of a very high standard compared to the other big shops I’ve used.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationFyshwick
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Desley

DesleySouth East Queensland, QLD

Good service

published

I have printed over 3,500 photos over the last 6 weeks or so and now they are reduced to 8c, not 10c. Very disappointed. Even asked prices on big lots and was not offered discount. Otherwise like their service, only wished I had waited as it gets expensive..

Customer Service
Product Quality
Return Claim MadeNo
Store LocationBooval 4305
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lamonicaivanisevic

lamonicaivanisevicSydney, NSW

  • 3 reviews
  • 1 like

Do not make a mistake

published

I submitted an error when ordering. Realised the moment I had done it. Tried to contact them immediately and they responded by saying it is automated service no change can be done.. very sad indeed. No flexibility DO NOT ORDER from them!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationNsw
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  • Verified customer

Excellent quality and service

published

The products have clear printing with good colour quality. I wanted to do a set of 4 different coasters (as I had in the past) and could not work out how to get it functioning. However, the online support was fantastic.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationCampbelltown
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Maria

MariaGreater Melbourne (Outer), VIC

Happy customer

published

I found it easy to use the website to upload and purchase the photos I wanted pay and pick up in store. Easy transaction with great customer service and good quality images.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationTaylors lakes Harvey Normans
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Questions & Answers

Mary W.

Mary W.asked

why are my photos upside down, I would have to turn all individually before viewing

No answers
sharon

sharonasked

Could you please advise how long does it take for photo books to be processed and mailed under these covid19 times ? It has been nearly 2 weeks and I was hoping for it to be delivered to grandson for his birthday 25 th September. Would I be able to pay express at this late stage and speed up the process ? Thanking you.

No answers
Lesley

Lesleyasked

I have photos on a disc saved in a JAR file. Can I access and print then at Harvey Norman

No answers

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